Originally Posted by gotchaforce
yes i know they havent thats why theyre a notch below monster cable...
I can tell you as a dealer of Definitive Technology, they are one of the BEST company's to deal with. PERIOD! Sometimes I think people complain for the sake of complaining. Actually out of all the speakers we carry, turnaround time for service is the fastest with Def Tec. In one of my other posts I mentioned some of the lines we carrry. The people that work there are courteous and friendly and very supportive. They do not argue what is wrong with the unit. We simply call them up and tell them what part we need, and it is sent out same day. If it happens again, we tell them we want a replacement unit, and guess what, they send it immediately. Try getting that type of service from some of the other top name manufacturers. I am not going to bash names, but some of these "Audiophile" companies will leave the client hanging for 6 to weeks to get the item fixed.
I would argue that your beef is with the store that carries DT, not DT themselves. As far as specs are concerned, please tell me you are not so naive to purchase solely on specs! You were born with a set of ears, use them! For an example, I prefer the sound of Arcam Amps over Krell. How many times will you hear that?
As far as Monster Cable goes, we too, are dealers of that brand. Once again, as far as the relationship between them and the dealer is concerned, it is absolutely FANTASTIC! If you have an issue, you should be going back to your sales rep and have them deal with the issue; but that would require you to shop at a reputable shop. I would suggest you stop shopping at "Good Time Charlie and His Deals of The Week Audio & Video", because I think you are getting bent (if you know what I mean).
What do you mean by bad business practices? Did Noel Lee sneak into your bedroom one night (driving his sequay), pull down your pants, and spank you in an unlawful manner? And because of this, you are now bitter, because you don't want your friends to find out? Seriously, they market a product, they let the consumer choose, and if the consumer does not like it, they return it for a FULL refund. End of story. Done! I am confused? I will agree that they are more expensive, in my opinion, for the same quality of product. However, there stuff looks cool, and that to me, is worth the extra cash. And that is why my entire system is connected via M-Series 1000, AVS2000SS and an HTPS7000SS. As far as quality is concerned, I will do a double blind study with anyone when it comes to cables. This means that you sit your soft cushy butt on a couch in a room, I blindfold you (prior to you putting on Hugh Hef's red velvet jacket and lighting up your pipe. I am trying to set the mood here for the 2 channel guys), and then I play different cables. Notice how I said I will play different cables, not music. Now it's your turn, all mighty ears! You must guess (did I say guess?) 8 out of 10 times correctly which cable you are listening to. I will use 3 manufacturers of high end cables, all in the same price category. I will wager whatevery you want, I am that confident you will lose. My point is this: Monster Cable makes damn good product. Once you achieve M1000 level, you are at the top of cable technology, and I will be damned if people can notice the slight nuances between the different brands. Once again, Monster, like Microsoft, gets a bum rap because, let's face it, they have succeeded, and that pisses off the "little angry man" sitting in his mom's basement bitching at all that's unfair in this world.
I can also tell you, from being a dealer, that some of these high end, mad scientist, audiophile products have some of the highest defective rates that I have seen. I know if I spent 10 grand on a CD Player that was rubbed with 100% goatskin oil suspended on a triangular cone, to sustain the earth's orbital pressure, broke in the first week, I would be pissed. People always feel that they are somehow more impressive when they support that one dude that nobody has ever heard of vs. the corportate monster.
I'm done, for now...