I bought and installed the CLO, and here are my impressions:
- It's not slim, but neither was the Chief. The TV will sit significantly out from the wall.
- The bellows, which I thought was sort of dorky looking, is actually pretty nice, since it allows you to hide all the wires and electrical connections.
- Installation is easy and well thought-out. It is absolutely a 2-person job, and not just for lifting the set onto the mount. You will want help holding up templates and such for installing the electrical and signal boxes in the wall (assuming you're in-wall wiring behind the mount), and for bolting the mount to the wall.
- There are only two preset locations on the CLO, and I would have preferred a few more.
- It is *not* quiet. There are three motors in the unit, and depending upon what type of motion it is performing, all three may be running at once. The motors all run through gear units, so it's the gears you hear.
- It is *not* fast. I believe that this is at least partly deliberate, so that nobody is likely to be pinched between the display and the wall.
- The unit does not have discrete "extend" and "retract" IR codes, which makes use with automation systems more challenging
- The manual has incorrect information in it (it says that you can stop the outward movement from the wall at an intermediate point, which is not the case)
- My biggest complaint: the arm will not swivel or tilt unless it is fully extended from the wall. Even if you just want to tip the display down 5 degrees, you must first wait while it rather laboriously motors 12" from the wall, with all three motors grinding away. I view this as a major oversight, and have complained to the company about it. They were very receptive to my feedback.
Quite the list, right? All in all, I think the mount is good but could be improved. Certainly, the fact that it has remote-controlled tilt is a major feature compared to the Chief. For glare reduction, I frequently tilt my display *up* a few degrees towards the ceiling (I have windows in the room), and this would not even be possible on the Chief.
So, I think I chose the mount that will work best for me out of the two, but I hope that competitive pressure and my own and others' feedback will encourage CLO to improve some of the shortcomings I listed above. My wishlist, in priority order:
- Full reverse kinematics in the firmware so that the display can be driven to any location with a minimum of movement. i.e., if I ask it to tilt down, I want the screen to move out from the wall absolutely the minimum amount required to allow any given tilt angle.
- A revised chassis that can be recessed between 16"-on-center studs to reduce how far from the wall the display will hang.
- Quieter operation
- Discrete IR codes
- More presets
- Faster operation