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OLEVIA 32" 2 Series LCD HDTV (232V) - Page 11

post #301 of 1473
Quote:
Originally Posted by TxNate View Post

I called Olevia tech support 1st thing this morning and waited on hold for about 30+ minutes before finally talking to a rep. I started off by saying, "Hopefully you've heard of the component input issue with some 232V units displaying a green tint." Not surprisingly, they stated they were not aware of it. My testing efforts were walked through as well as mentioning AVS Forums several times and the number of customers having reported the same issue. Of course, they asked if I'd tested the media player on another HDTV using component, and reported it works fine on my 52" Sony. I was put on hold a couple of more times, but they came back and said they'd replace it with another refurb that's supposedly been confirmed to function properly with all inputs and resolutions. OK, fine...we'll see how #2 looks, but hopefully coming direct from the manufacturer it will have been QA'd prior to releasing back into the market.

Olevia sent me an Advance Replacement form to fill out and fax back so they can ship out the replacement while I hold on to the original, then ship the orig back once the new one arrives. I replied back with a link to this thread and received the following response:

"Thank you I have put the gas on the fire. I really want to thank you for taking the time out to get us the information in a detailed way so we have enough to make a major deal. Also thank all the forum guys if you can. The pictures were worth a million words.

P.S. When replying to this message please leave the original message so I have history of all information given and received for your case.

CT
Tech Support
Syntax-Brillian Corporation
20480 E. Business Parkway
City of Industry, CA 91789
Tel: (888) SYNTAX-8
Fax: (909)859-8499
"

So it would appear they actually READ the thread and saw the example images posted of the green tint issue. May provide a bit of confidence that they're actually looking into it in more detail, though it sounds to have been a problem with only a batch of units. Thanks to everyone here for providing documentation. Here's hoping the new one is all good. Just in case anyone needs it, here's phone & email info for Olevia (the email address I found on their site didn't work):

Customer/Tech Support:
1-866-9-OLEVIA (653842)
1-888-SYNTAX-8

LCD Operations:
1-909-859-8400

Corporate:
1-602-389-8888

E-mail:
support@olevia.com
customerservice@syntaxbrillian.com


Why didn't you just pay the extra $100 and get a brand new one from Circuit city? It would have been less of a hassle to just buy a brand new one. I saw the refurbs at newegg and thought these TV's were returned for a reason..
post #302 of 1473
does the 532h have some of the same probs as the 232? Is it the same unit just with the speakers in a different place?
post #303 of 1473
Be careful about connecting RCA audio to audio receiver with TV volume down. My RCA audio failed recently, and I now rely on headphone jack output - not the best...

Quote:
Originally Posted by onepoint View Post

do you have the tv's speakers set to "off"? i believe i read elsewhere that when you set the tv speakers to off, the audio output is also turned off (don't ask me why). the solution another poster used was to leave the tv speakers set to "on" but just turning the tv volume down to zero, and using the receiver to listen in.
post #304 of 1473
Quote:
Originally Posted by avsdesi View Post

Be careful about connecting RCA audio to audio receiver with TV volume down. My RCA audio failed recently, and I now rely on headphone jack output - not the best...

I don't see the correlation here. Why do you think it was having the volume down that made your RCA audio fail?
post #305 of 1473
Agreed, difficult to see the correlation, except the manual warns on page 24 against having both speaker on and audio receiver on. Low volume may not mean speaker is electrically isolated. Whatever it may be, my RCA audio is out within 2 mo of usage.



Quote:
Originally Posted by blinkage View Post

I don't see the correlation here. Why do you think it was having the volume down that made your RCA audio fail?
post #306 of 1473
Quote:
Originally Posted by avsdesi View Post

Agreed, difficult to see the correlation, except the manual warns on page 24 against having both speaker on and audio receiver on. Low volume may not mean speaker is electrically isolated. Whatever it may be, my RCA audio is out within 2 mo of usage.

Ah, I see. I must've missed that in manual. That is odd that they would say that in the manual, considering the TV won't output audio through the RCA with the speakers turned off.
post #307 of 1473
Quote:
Originally Posted by snobgoblin View Post

Why didn't you just pay the extra $100 and get a brand new one from Circuit city? It would have been less of a hassle to just buy a brand new one. I saw the refurbs at newegg and thought these TV's were returned for a reason..

Yeah, looking back that would've been a better option had I timed it right. I researched quite a bit before deciding on Olevia and by the time I'd done that the CC sale was over - of course I see it's now back on...just my luck. With tax it would've been $150 more and it's out of stock at all CCs in my city, so I'd either have to wait indefinitely or have it shipped, though it shows out of stock as well.

It defintely would've been less of a hassle and probably worth the extra $, yet there's no guarantee I wouldn't get a bum unit. However, exchanging would be MUCH easier. I spoke with Olevia this afternoon and naturally they're very slow-moving and supposedly "...shipping is backed up..." so it'll probably be next week before my replacement is in transit. Regardless, I'm pretty satisfied watching the problem unit on SD satellite via s-video, and PS DVD & TViX via component @ 480p...PQ is excellent even on some SD channels, surprisingly. Even have it all working with my Harmony 880 excluding the fact that sometimes the LCD gets set to the incorrect input.

All-in-all I'm happy with my choice and am keeping my fingers crossed that the replacement will have no issues. If so, I couldn't have found a better deal. Add on a decent small audio system for the bedroom and I'll be in my own personal AV heaven.
post #308 of 1473
Has anyone had any luck removing the stand and getting a wall mount on it.....?
post #309 of 1473
Is there any way to get rid of jaggies on ps2 and wii games on 232 V? Will Olievia ever put a firmware update to fix this?
post #310 of 1473
Has anyone noticed a macroblocking problem with deep reds on this unit? I thought maybe it was just Time Warner or the box, but I noticed it while watching a DVD last night as well. An easy way to check is ESPN-HD, they always have that deep red color on the screen.
post #311 of 1473
Quote:
Originally Posted by zsir View Post

Has anyone had any luck removing the stand and getting a wall mount on it.....?

You can't remove the stand? Crap, I just bought one, but never thought to check and see if the stand was removeable. I would have assumed it was....

Thanks....Mike
post #312 of 1473
Can someone please verify this? I was about to buy one and wall mount it. Thanks.
post #313 of 1473
Quote:
Originally Posted by hhcibtpaun View Post

You can't remove the stand? Crap, I just bought one, but never thought to check and see if the stand was removeable. I would have assumed it was....

Thanks....Mike

hey..I'm about to buy one too..... but while reading through this thread a couple people said they couldn't get the stand off and the mounting holes didn't line up with the case...... I have yet to read that anyone has one wall mounted ... we'll see ....
post #314 of 1473
Quote:
Originally Posted by zsir View Post

Has anyone had any luck removing the stand and getting a wall mount on it.....?


Yes. Make sure that you have a long Phillips Head screw driver because those things are WAY back in there. Keep working them and they will come out. Be careful of what mount you buy because the Olivia doesn't seem to have standard screw mounts. Do the research and save yourself some time. Make sure the brackets match up with the holes in the back of the tv.
post #315 of 1473
I just picked up an Olevia 232V and had a question about QAM. There is no mention of a QAM tuner, but I have read that there is one. The box states that there is a NTSC/ATSC tuner.

I already had a Phillips Plasma that apparently does have a QAM tuner. So I am trying to figure out what I have.

Basically, I have Comcast cable, but no Cable box. For my phillips TV, I run the coax right into it. When I setup the channels it finds 200-300 digital channels and about 75-100 analog channels. For some of the local channels I get standard, digital and HD versions, which is great. Another nice benefit is the fact that I can pick up some pay-per view or on demand channels. I have no control over them, but if someone in my area rents an On Demand or PPV I can see it.

With the Olevia 232V, when I set up the channels I found 200-300 digital channels and about 70 or so analog channels (rough guesstimates). I seem to get the local channels in various versions, but I can no longer get the PPV or on demand movies.

I figure this could be because the signal I have going into my bedroom is not as strong as the signal going into my TV in the family room, or the Olevia does not have a QAM tuner. Assuming a QAM tuner would have anything to do with this.

Tonight I plan on bringing the Olevia downstairs and hooking it up to the cable feeding the Phillips TV, to see if I can get the PPV stuff. Another option is to return the Olevia and get a TV that explicitely states that it has a QAM tuner.

So, does anyone know if the Olevia 232V does have a QAM tuner. Also, would a QAM tuner have anything to do with my issue?

Thanks....Mike
post #316 of 1473
Mine with TWC sees the 200+ digital channel but gets no signal, since I have not subscribed to it. Interestingly, it gets HD at off the air channel numbers, which makes me think, that despite shielding, the coax acts like an antenna.


Quote:
Originally Posted by hhcibtpaun View Post

I just picked up an Olevia 232V and had a question about QAM. There is no mention of a QAM tuner, but I have read that there is one. The box states that there is a NTSC/ATSC tuner.

hanks....Mike
post #317 of 1473
Just picked up this set tonight....... some quick, novice observations...

I'm pretty sure the HD channels were all ota.....did not pick up any digital channels but it did get some ppv channels.....

the TV is about 4" deep...it's the stand that is 9" deep

the remote works fine and the time it takes to change channels is very good

I have to pick up some component cables so i can try out my new dvd player

I haven't tried to take the satnd off yet......but like someone else mentioned the wall mount holes are not perfectly centered in the case and the case might interfere with some off the mounting screws.


Question... when watching in aspect or 1:1 mode will the black bars hurt the display at all?
post #318 of 1473
Perhaps I missed it, but anyone heard why Olevia's website has been down for at least the last three days? I just bought one, and I've heard a firmware update helps things.

I've only tried the HD tuner & the pc input, both work beautifuly.

The only thing I don't like about it is the sound; it seems like they have a compressor set real poorly whenever there is a loud feed. I watch "the Tube" and it's almost unbearable "pumping" where the volume seems to bounce up and down..

I mounted mine on a wall with a $99 mounting kit from CompUSa. It was the smallest package and worked just fine; I had to use longer screws with spacers. I've not tried removing the stand just yet..
post #319 of 1473
Quote:
Originally Posted by e46_driv3r View Post

ive got the 32" olevia 232v. everything works/looks great except for the cable that i have hooked up to it. the PQ is horrible. my locals barely show up and the cable channels are really fuzzy. im not sure if its supposed to be like that or not. can someone with this tv thats running regular cable to it please let me know how theirs looks. thanks

try searching in the cable select modes. I did cable auto channel search IRC i believe and it came up with all of them and a few channels I did not know about from my cable company.
post #320 of 1473
Hey Guys,

just looking for some input here, I got off the horn with the Olevia tech guys and was unsatisfied with the generic canned answers for my issue. does anyone know how to skip input selections when cycling through the sources? I don't use all 7 inputs and I hate going through them. the guys at Olevia stated the older TV's have the feature where you can turn off say the s-video and not see it but the new TV's don't. to me this is bassakwards, why devolve instead of evolve? so does anyone know if it can be done or if there is a remote that will allow this? while on the subject...anyone know of a good all-in-one that will see this TV? I was thinking about a Logitech Harmony 890 or 880 anyone tried one?
post #321 of 1473
Quote:
Originally Posted by blinkage View Post

Ah, I see. I must've missed that in manual. That is odd that they would say that in the manual, considering the TV won't output audio through the RCA with the speakers turned off.

I think thats odd also...best part is the tech don't seem to think there is a problem with just turning down the sound. the response I received when talking with them about he situation was as follows:

Me: My problem is I get no sound when I follow your instructions on configuring my sound.
Tech: What do you mean?
Me: Well, as it says in the manual, when using a AR or HTS, I am to disable the speakers by using the OSD, when I do that I get no sound but if I leave the speakers on in the OSD but turn the sound on the TV to zero I get sound.

and I swear this is his next line,

Tech: So...what's the problem?



and my response as usual smart assed in nature.

Me: Well slick, the problem is there is still voltage going through the speakers, I don't want to pick up an issue with the TV because something does not function the right way and having your TV work differently then the way you say it should in the manual this poses a problem to me with either your QA staff, or your tech support, so you pick where my problem lies.

we were cut off shortly after that, I think it was me calling him slick...good thing I bought a 5 year warranty.
post #322 of 1473
Quote:
Originally Posted by tatted View Post

I think thats odd also...best part is the tech don't seem to think there is a problem with just turning down the sound. the response I received when talking with them about he situation was as follows:

Me: My problem is I get no sound when I follow your instructions on configuring my sound.
Tech: What do you mean?
Me: Well, as it says in the manual, when using a AR or HTS, I am to disable the speakers by using the OSD, when I do that I get no sound but if I leave the speakers on in the OSD but turn the sound on the TV to zero I get sound.

and I swear this is his next line,

Tech: So...what's the problem?



and my response as usual smart assed in nature.

Me: Well slick, the problem is there is still voltage going through the speakers, I don't want to pick up an issue with the TV because something does not function the right way and having your TV work differently then the way you say it should in the manual this poses a problem to me with either your QA staff, or your tech support, so you pick where my problem lies.

we were cut off shortly after that, I think it was me calling him slick...good thing I bought a 5 year warranty.


what I don't get is ... why even have the option to turn off the speakers if it also kills the audio output........???? ru sure you don't already have a problem with the set...?
post #323 of 1473
Quote:
Originally Posted by tatted View Post

Hey Guys,

just looking for some input here, I got off the horn with the Olevia tech guys and was unsatisfied with the generic canned answers for my issue. does anyone know how to skip input selections when cycling through the sources? I don't use all 7 inputs and I hate going through them. the guys at Olevia stated the older TV's have the feature where you can turn off say the s-video and not see it but the new TV's don't. to me this is bassakwards, why devolve instead of evolve? so does anyone know if it can be done or if there is a remote that will allow this? while on the subject...anyone know of a good all-in-one that will see this TV? I was thinking about a Logitech Harmony 890 or 880 anyone tried one?

Yes you have to scroll thru all the inputs. There is no work around that I know of. As for the Harmonys I have the 659 and i love it. Easy setup works perfect. If you have a DVR the new Harmony 670 is designed for those.
post #324 of 1473
Hey Tatted heres the link for the remote forum:

http://www.avsforum.com/avs-vb/forum...sprune=30&f=93

The only difference in the Harmonys is button layout and LCD screens except for the 890 which is IR as well as RF.
post #325 of 1473
Well, the website is back up. I'm curious if folks think it's worth buying a 3-5 year warrantry for this tv? I'm getting the feeling that the QA isn't as good as it could be...?
post #326 of 1473
Quote:
Originally Posted by CoCoKola View Post

Well, the website is back up. I'm curious if folks think it's worth buying a 3-5 year warrantry for this tv? I'm getting the feeling that the QA isn't as good as it could be...?


The warranty was 200 bucks from CC for 5 years. or like 169 for 3 years from Olevia. with anything LCD, I always find it better to have something rather then nothing when it comes to warranty. thats just MHO.
post #327 of 1473
Quote:
Originally Posted by phipp01 View Post

Yes you have to scroll thru all the inputs. There is no work around that I know of. As for the Harmonys I have the 659 and i love it. Easy setup works perfect. If you have a DVR the new Harmony 670 is designed for those.

I will look into that one...thanks.
post #328 of 1473
I have had my lcd for about a month now. I got it from cc like almost everyone else. I haven't had a single problem with it. I still monkey around with all the setting trying to get everything perfect. I have a small radioshack powered antenna mounted outside the window and it does a fabulous job bringing in HD. I have the DVD hooked up to the component, the cable box hooked up to the composite and the PC hooked up to the s-video. Dvd looks great. Cable is not great but decent (grainy on most channels). The PC is where I have a question. Any resolution other than 800x600 won't show the whole desktop (dragging the mouse moves the desktop around). How do I fix this? Would I be better off using the pc input on the tv rather than s-video? I have toyed around with that powerstrip program but I don't think my video card is supported. Any ideas?
post #329 of 1473
Quote:
Originally Posted by jboyd123 View Post

I have had my lcd for about a month now. I got it from cc like almost everyone else. I haven't had a single problem with it. I still monkey around with all the setting trying to get everything perfect. I have a small radioshack powered antenna mounted outside the window and it does a fabulous job bringing in HD. I have the DVD hooked up to the component, the cable box hooked up to the composite and the PC hooked up to the s-video. Dvd looks great. Cable is not great but decent (grainy on most channels). The PC is where I have a question. Any resolution other than 800x600 won't show the whole desktop (dragging the mouse moves the desktop around). How do I fix this? Would I be better off using the pc input on the tv rather than s-video? I have toyed around with that powerstrip program but I don't think my video card is supported. Any ideas?


I recently bought the 232 and use a macbook and a pc via vga port, works well, I had to change the display on the pc i was using. On the mac it was easy, With my pc, I had to play around with some of the settings before it would mirror. Go into your display settings, 2nd source check the box to enable and change settings to meet your needs
post #330 of 1473
Quote:
Originally Posted by phipp01 View Post

Yes you have to scroll thru all the inputs. There is no work around that I know of. As for the Harmonys I have the 659 and i love it. Easy setup works perfect. If you have a DVR the new Harmony 670 is designed for those.

It would be quite nice to turn off the unused inputs, but like phipp said, I've found no way of doing this and no reference in the manual.

I use a Harmony 880 and it appears to have all the appropriate codes, but when switching between Activities (e.g. Watch DVD, Watch TV, Watch Movies) it never switches to the apprpriate input source...it's usually one or two off. I have to use the Harmony's Help feature to change in the input a couple of times. I would expect the Harmony to "learn" what to do and I've attempted troubleshooting to no avail. Obviously, this isn't a fault of the TV. May just be the 880 model or I've not managed to find the correct method of troubleshooting. Not that big a deal to me though.

Finally got a BRAND NEW replacement unit for my bad refurb and it works perfectly. Some people have mentioned displeasure when dealing with Syntax-Brillian, but once I got a rep on the phone he went out of his way to help and promptly responds to e-mails. Honestly, I was pleasantly surprised at their attention and follow-through. The 30 minute hold time for my original call was well worth it.
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