That concerns me. I'm ready to order this thing but as you say, this might be too bleeding edge to jump in just yet. Seems there are more of these devices coming to market now and with CES 2007 just around the corner, maybe its worth waiting to see what is announced.
My original game plan was to have a MCE machine as my core distribution 'hub' with XBOX 360s in the rooms where I want to watch the distributed media. It would seem that is the least expensive, most practical way of doing this. However, I also did not plan to store all of my media local to the MCE machine. Instead, I wanted to pick up a NAS device, such as the Infrant ReadyNAS, and have it connected to my network directly. This would allow me to use the device not only to store all my media but also allow my wife and I to 'backup' data from our work or other PCs. The problem with this configuration is that MCE extenders (Xbox360) do not recognize mapped drives that are physically external to the MCE machine. Meaning, it won't see data on the NAS device.
So I started looking at these middleware devices. I've owned a couple in the past (Dlink DSM-320 as an example) and was disappointed with their implementation (didn't support nested folders very well, large collections of media, etc.). I was hoping that these devices have come along way since then. However, I'm finding they are all intent on adding more and more interconnects, more media formats and codecs but still lacking the depth and detail that would make them true 'appliances' for distributing media in the home. These devices also don't support the MS-DVR format of the MCE tv recorded video files so MCE would come out of my game plan and I would turn to a standard XP Pro machine with tv tuner card and SageTV.
So there is my dilemma. I'm still tempted to pick up this device as it seems to be the most well rounded. I would prefer it to be out for a bit longer and give the vendor a chance to support it, enhance it, etc. Would be interesting to know how these guys have handled support of the predecessor devices (4000, 5000).
Originally Posted by perpetual98
I contacted them. You're right, their support is generally pretty quick. They gave me a fairly "canned" answer that didn't meet any of my needs. I'm very frustrated so far. The product itself is much better than the 4000U that I also have, but it doesn't do what I plunked down the $300+ dollars for, which is watch DVDs from my home computer via wired or wireless network. Perhaps technology just isn't there yet. If I can find a cheap hard drive enclosure, I suppose I could just transfer movies to a spart 320GB hard drive that I have, but that's just a band-aid in my opinion.