Seaton Sound SubMersive1 - Page 245

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Originally Posted by MIkeDuke 

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Originally Posted by kbarnes701 

My first post in this thread, which I have read all the way through (phew!). I currently have two Submersive F2s sitting in a UK Customs shed at the airport waiting 'clearance'. They've been there since last Thursday. As you can imagine, my excitement and frustration are in perfect balance right now As soon as they arrive and have been integrated into my system I will post my impressions here (along with any questions I have of course). I also have the OmniMic so I will be able to make and post some measurements once I am dialed in properly.

Other gear is Onkyo 5509 prepro, MK S150s, M&K SS150 Tripoles, M&K LCR 55 (height channels), and plenty of external amp power from Emotiva XPA-3 for LCR and 2 x UPA-2 for surround and heights. My old subs are 2 x SVS PC12-NSDs so I am going to get a significant upgrade in performance from the F2s. Why the F2?  For the smaller footprint - my HT room is *small* - smaller even than Mike Duke's (thanks Mike for all your encouragement and advice to others in this thread) so floor space is at a premium. I also 'only' have the 1000 watt amps as UK voltage is 230-240v, but in my room I don't expect to have headroom issues with two F2s  Oh yes, I have also extensively treated the room with bass traps in 8 of the 12 corners.

I'll report back when I have some positive news... Customs-willing.

Congrats. No problem with the advice. Glad I could help . I am looking forward to hearing your thoughts when you get them setup. I still think it's cool that you put dual subs in a room that's smaller than mine . It should make for quite the bass experience. You have some great gear there so I am sure the whole thing will sound really nice. Hopefully customs won't be too bad. Again, glad I could help and I look forward to reading your thoughts.

Thanks Mike. I am a big fan of dual subs - not specially for the greater output they might deliver, but for the smoothing of the response and the better seat-to-seat variance. Equally I am pretty sure that I would have been happy with just one in my room, but I always say that if a thing is worth doing, it's worth doing to excess :)

And of course, you can never have too much woofage :)

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Originally Posted by carp 

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Originally Posted by Vincent Kompany 

quick question: how well does the subM HP perform when crossed at, say, 100 or 110 hz?

For a lot of my music I cross at 150hz and the Submersives sound awesome this way! Tons of chest feel from the kick drum. I also cross at 100 a lot too, and for movies I always use 100.

For me that's one of the areas that the Submersive really shines is the upper mid-bass. Seriously, this sub has no weaknesses.

Every post I read makes me want my F2s even more... darned Customs - what do these guys do all day! ;)

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Originally Posted by djbluemax1 

A little late to the party but Welcome to Seatonaholics Anonymous Keith! Yeah, with those puppies set up and the bass data for fodder, you might not come out of that room for a while!


Max

Thanks Max!  :)  I have chased Fedex today to see if they can prise the things out of the hands of the Customs dudes. They've been stuck there for a week now. Maybe they have set them up in their 100,000 cubic feet warehouse to see if what they’ve read about them is true?  :)

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Originally Posted by rockydj 

For all the overseas customers of Mark hopefully you will get a better customer service than what I got (http://www.seaton-sound-forum.com/post/Poor-Customer-Service-6045988 )!! It's a pity his customer service is not as great as the products he designs.

<shudder> - that 'grain split' looks really really bad. I'm sorry that you had that experience and obviously hope mine arrive in perfect condition - especially as mine are black maple too like yours. I buy a lot of stuff from the USA and it is always a bit of a gamble as to what condition it will arrive in after such a long journey - so far I have been 100% lucky and I take comfort from the fact that your problem was not caused in transit but was a manufacturing defect that should never have made it out the door in the first place (as Mark himself admits). I agree with you that, as Mark's company grows, he does need to focus on providing customer service that is every bit as good as the products themselves, and I am sure Mark is aware of that. ID companies live or die on their reputation on the net, and a reputation is as easily destroyed as it is created, so let's hope your communications experience was a one-off that has now been fixed. I also agree with you that it isn't a valid defence to say someone has a lot of emails every day (and to be fair to Mark, he did not say that - it was other posters on the forum). I guess that SVS has a lot of email every day too but mine have always been answered within two days at worst (and usually same day) and on occasion have been answered by the CEO himself, Gary Yacoubian. Mark has what is, by all accounts, the best subwoofer in the world for anything like the price - with customer service to match, the sky is the limit for him and his company.

Having said all that, I really just cannot wait to get my pair of F2s and I am as excited as a kid at Christmas. I hope that you feel the same and that the problems you had have been resolved and can now be forgotten as you sit back and enjoy your movies and music. 

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Originally Posted by Mark Seaton 

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Originally Posted by kbarnes701 

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Originally Posted by djbluemax1 

A little late to the party but Welcome to Seatonaholics Anonymous Keith! Yeah, with those puppies set up and the bass data for fodder, you might not come out of that room for a while!

Max

Thanks Max!    I have chased Fedex today to see if they can prise the things out of the hands of the Customs dudes. They've been stuck there for a week now. Maybe they have set them up in their 100,000 cubic feet warehouse to see if what they’ve read about them is true?  

Hi kbarnes',

We'll make a call and see if we can give them a nudge from this side as well.

Hey Mark - that would be terrific as I am getting nowhere fast with Fedex on this side of the pond. Thanks very much - appreciated!

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Originally Posted by rockydj 

If the goods were damaged in transit that would have been an entirely different case but it was a QC issue. Btw the SubMersive is pacakged really well. My issue was really a one-off(Mark said that this is only the 2nd issue of this sort he had encountered in 6-7 years of shipping products internationally) that has now been fixed. I and Mark have come to an agreement. Everything has worked out well in the end. Mistakes were made lessons learnt and I still own a Seaton SubMersive and some day would like to own the Cats & Sparks. Keith enjoy your subs and I totally agree with you 100% that the Mark's sub is the best subwoofer in the world for anything like the price and with some great customer service sky is the limit.

I cannot wait to upgrade to the HPi version when it is made available. Without giving out too much I think the HPi version is around the corner. Perhaps a New Year gift for us.

Hi rocky' - the most important thing I guess is that the problem was resolved to your satisfaction and you are still a happy customer of Seaton Sound. As you imply, it's not the problem that is the issue but more the way it is resolved. All businesses experience problems of one kind or another and so long as they learn from them, change their processes to ensure they don't arise again and resolve any customer complaints to the satisfaction of the customer, they will be forgiven. I am glad that your own problem was resolved and that you are happy again with your Submersive!

I can sympathise with Mark's position and the demands on his most precious and most scarce asset: his time. I built my own business over a 30 year period and know how easy it is to fall into the trap of spreading yourself too thinly. As the company grows, so will the number of its employees and some of these time-related issues will fade away. Meantime, Mark has a lot on his plate - he is running a business, designing speakers and subs, helping everyone out on these forums, probably acting as CEO, CFO, COO, marketing manager, sales manager, personnel manager and so on all at the same time. And on top of all that he also has a real life too, maybe with family, certainly with friends, and so the demands on his time are incredible. I am happy that we can join together and wish him all the luck in the world, and that you are happy again with your SubM.  

Good to type to someone literally on the other side of the world. Enjoy your HT!  All the best, Keith