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Official Pioneer 5070/71 Flashing Blue Light Shut-Down Thread - Page 5

post #121 of 691
Has anyone had a problem with 14 blinks? I believe this is a Home Media Gallery Failure and I can't fix it. I've tried to unplug it for a while but that doesn't help.....

Anyone, please???!?!?!?!?!?!

I read about some people being guided to reset the TV, I'm not sure if that would help but I want to try
post #122 of 691
Quote:
Originally Posted by jqlorenz View Post

Has anyone had a problem with 14 blinks? I believe this is a Home Media Gallery Failure and I can't fix it. I've tried to unplug it for a while but that doesn't help.....

Anyone, please???!?!?!?!?!?!

I read about some people being guided to reset the TV, I'm not sure if that would help but I want to try

I suggest you call Pioneer customer support.
post #123 of 691
whsbuss,
How about sharing your factory reset with us? People suggesting I disconnect my ota,thats crazy. Pio needs to address this damn problem quick. Lucky for me I have 12 days left to return my 1140 but I'd rather not,broke-in and picture is sweeeet. How about reset procedure.
post #124 of 691
I have been unable to set my clock ,it said something about interactive/tvgos has set the time.But the time was way off.Also tv powers off with 12 blue flashing lites,so today I got Pioneer to tell me how to reset to factory settings an I am now able to set my clock manually. I will report back in a few days if this corrects my blue lite problem. I have an 1140 so this may not work for everyone.

Factory Reset Procedure

1 With tv off/in standby....press home menu.
2 Within 3 sec turn tv on , Integrated Menu will appear.
3 Hold Display button until Final Setup appears in the top menu.
4 Arrow left or right until yes appears in lower menu.
5 Hold enter until menu disappears.
6 Wait 1 min.
7 Power tv off and unplug from the wall for 5 or more min.

When you power tv up select never remind me to setup TVGOS.
Hope this helps.
post #125 of 691
thanks for sharing that. is that ONLY for your 1140? that would be good to know.

please report back if it solves your issue. thanks!
post #126 of 691
as an unrelated note, best buy is now offering this tv for what was about internet retailer pricing when I got mine (5071). I'm a few days past my price-match date, but I'm going to give it a shot anyway.

I have not had a recurrence of the blinking blue light, but I also realized that I don't have anything connected to my OTA antenna connection (everything routed through my receiver/HDMI). Maybe that has something to do with it?
post #127 of 691
Quote:
Originally Posted by billymac View Post

thanks for sharing that. is that ONLY for your 1140? that would be good to know.

please report back if it solves your issue. thanks!

I'm not sure if its only for 1140 but firmware version of some 5071's posted in forums is the same as mine. Try it.

I have ota on ant a, cable directly on ant b,dss on hdmi6 and cable box(pace) on input 3(component). No flashing lite in 9 days.
post #128 of 691
questions

anybody who had this problem resolved it by diabling tvgos and setting clock to manual?

any issues with cablcard AND tvgos active? or just antennas?

tia
post #129 of 691
I called PIO Tech Support a few days ago and got them to tell me how to do the "master reset". It was the same as mentioned earlier. As promised, it did erase all settings in the unit.

When I plugged the set back in and turned it on, I saw the initial startup screen from the factory. I did not setup TVGOS.

1 day later, I have the blinkies again. Now, I asked Pio support what the blinkies mean, and he said that it just means that something in the internal memory has changed, whether it be tvgos data, firmware, etc. So..I don't really care about the blinking.

What I do care about is the time on the TV. After I performed the reset, I was able to go in and set the clock manually. Prior to the reset, it always said that the interactive program guide was setting the clock automatically.

The next day, after I saw the blinkies again, the time was screwed up, and sure enough, I could not set the clock manually any more. So in essence, you CAN'T really disable the TVGOS. Even though we may not set it up at the first power-up, it still goes out and does its thing while you aren't looking.

I should state that I am not using a cable box at all. I am using OTA only.
post #130 of 691
Dang it nm in getting the 4271 now till they fix it i hope
post #131 of 691
Quote:
Originally Posted by digitrip View Post

I called PIO Tech Support a few days ago and got them to tell me how to do the "master reset". It was the same as mentioned earlier. As promised, it did erase all settings in the unit.

When I plugged the set back in and turned it on, I saw the initial startup screen from the factory. I did not setup TVGOS.

1 day later, I have the blinkies again. Now, I asked Pio support what the blinkies mean, and he said that it just means that something in the internal memory has changed, whether it be tvgos data, firmware, etc. So..I don't really care about the blinking.

What I do care about is the time on the TV. After I performed the reset, I was able to go in and set the clock manually. Prior to the reset, it always said that the interactive program guide was setting the clock automatically.

The next day, after I saw the blinkies again, the time was screwed up, and sure enough, I could not set the clock manually any more. So in essence, you CAN'T really disable the TVGOS. Even though we may not set it up at the first power-up, it still goes out and does its thing while you aren't looking.

I should state that I am not using a cable box at all. I am using OTA only.

I use an OTA antenna and never set up TVGOS, but I get the blue blinks, and the other day I got the delayed start-up (about 45 seconds). My clock has also been commandeered by the supposedly inactive program guide. I seem to recall reading up-thread that disconnecting the antenna from the ANT-A input for a period of time would cause the TV to give up on the TVGOS eventually. If I get more delayed start-ups, I will try this.
post #132 of 691
OK, I've had the 5071 for almost 2 weeks and the 12 lights shut-down-thing is making me absolutely crazy. I was play GOW co-op with a buddy today when it shut off and I had to have him wait while I got the TV back on.

I called Pio support and spoke to a very knowledgeble guy who said that 0's are not the answer for resolving this issue.
What he had me do was; press TV Guide, go ahead & enter your own zipcode, on the next screen when it asks you if you are connected cable say no, on the next screen when it ask's if you are connected to OTA, say no. That's it.
Basically you have to lie to your TV to get the TVGOS function to quit working.

And hey, now I can manually change my clock again, w/o having to re-set the TV to the factory default, Cool!

Hope this works.

Edit; well sh!t, after turning the tv off then back on it will not let me manually change the clock...I'll try it again.
Still can't change the clock, & Pio support is closed for the day, aaaauggh!
post #133 of 691
Well after yesterdays phone call to Pioneer and the fix they described to me I still have the shut-off-12 blinking lights issue.
I called Pio again and the tech guy told me that the 12 lights are a normal occurance if it's in standby mode when it happens but that the shut-offs are not natural to this model and that he suggested that a service tech would need to check the TV.
I hate to say it but I told him not to bother since I am still 2 weeks under the return policy for BB and that a brand new TV should in no way be having issues like this and that I would most likely just return this set.

This just totally sucks since my wife & I really love the PQ we have seen so far from it and have gotten quite used to it and I managed to get about 150 hrs on it.

I thought that maybe I could just get used to having to turn it back on (sometimes takes 2 or 3 tries to work), when it would just shut off but for what this TV cost I feel that I would be a fool to keep this one.
post #134 of 691
Quote:
Originally Posted by Kayook View Post

Well after yesterdays phone call to Pioneer and the fix they described to me I still have the shut-off-12 blinking lights issue.
I called Pio again and the tech guy told me that the 12 lights are a normal occurance if it's in standby mode when it happens but that the shut-offs are not natural to this model and that he suggested that a service tech would need to check the TV.
I hate to say it but I told him not to bother since I am still 2 weeks under the return policy for BB and that a brand new TV should in no way be having issues like this and that I would most likely just return this set.

This just totally sucks since my wife & I really love the PQ we have seen so far from it and have gotten quite used to it and I managed to get about 150 hrs on it.

I thought that maybe I could just get used to having to turn it back on (sometimes takes 2 or 3 tries to work), when it would just shut off but for what this TV cost I feel that I would be a fool to keep this one.

Kayook,
Do you have a need for the OTA antenna? I have never had a problem with the 12 lights issue, but I also do not have an OTA hooked up. You could try unhooking that port and seeing if the problem goes away. Also, most have found that after disabling the TV guide with 00000, or worst case manually setting the clock, the problem goes away...do you maybe have a defective tuner? Since you got it through BB, might be worth while to try an exchange first.

Dustin
post #135 of 691
I have not come across this problem yet, I have only owned my 5070 a month though. I was wondering if a weak signal would cause this blinking light thing with the TVGOS to happen?
post #136 of 691
Quote:
Originally Posted by dlconner View Post

Kayook,
Do you have a need for the OTA antenna? I have never had a problem with the 12 lights issue, but I also do not have an OTA hooked up. You could try unhooking that port and seeing if the problem goes away. Also, most have found that after disabling the TV guide with 00000, or worst case manually setting the clock, the problem goes away...do you maybe have a defective tuner? Since you got it through BB, might be worth while to try an exchange first.

Dustin

Heya Dustin,
Yeah I do have a need for OTA since I actually am fine with with my DTV via s-video PQ so currently the only HD programming I want to currently watch is OTA HD channels and I have really become addicted to PBS HD which I do not believe is even an option offered with Dish, DTV or our local cable provider.
IMO, unhooking the antenna is not, nor should be an option.
Why bother having a connection on a brand new TV that does nothing but cause problems with said TV?

Before I called the Pio-support yesterday the 0's were already inputted (1st thing I did when I hooked it up). The support guy said that the 0's were not the correct work-around and he had me do what I stated in post #132.

Also I asked the support guy if Pio plans to release a firmware fix for this & he said and I quote; "we are under contract with TVGuide NOT to try and fix this" (what the hell?)

Maybe I do have a defective model, bummer too since there are no stuck pixels and I have about 150 hrs on it.
I guess I could do an exchange because my wife & I really love the image the 5071 produces but from what I have heard that if I do a straight exchange at BB I do not get another 30 days from the exchange date, just the days left from the initial purchase (4-27-07), someone please correct me if I am wrong.

I'm trying so hard not to form a negative attitude towards Pioneer since it was just days ago I was gushing all over these forums about my new 5071. It's just that right now I feel as if Pioneer just kicked me in the privates and all they can say is, "sorry but we will send out a service tech".

In my "ever-so-humble" opinion, this is completely unnaceptable.

...oh well
post #137 of 691
Quote:
Originally Posted by Juan View Post

I have not come across this problem yet, I have only owned my 5070 a month though. I was wondering if a weak signal would cause this blinking light thing with the TVGOS to happen?

Hi Juan,
Are you hooked up to Antenna-A OTA?

I ask because mine only lasted 3 days before I started having blinking-light shut-off issues.
post #138 of 691
Quote:
Originally Posted by Kayook View Post

I guess I could do an exchange because my wife & I really love the image the 5071 produces but from what I have heard that if I do a straight exchange at BB I do not get another 30 days from the exchange date, just the days left from the initial purchase (4-27-07), someone please correct me if I am wrong.

I have been told both ways. The people at my store said the 30 days doesn't start over, but people have been told it does from other BB stores. You would think they would restart the 30 days to give you time to test the set....Maybe a little persuasive talking could help it out...like restart the 30 days or refund the money...they may get desperate.

As for the stance on the TVGUIDE contract...hrm...that does sound rather crappy. I think we should all give them a call and find out how many different answers we can get from them, .
post #139 of 691
Quote:
Originally Posted by Kayook View Post

Hi Juan,
Are you hooked up to Antenna-A OTA?

I ask because mine only lasted 3 days before I started having blinking-light shut-off issues.


Yes I am. I don't use it much though as I receive my local HD channels thru the DTV HD (not the ones you pay from DTV) receiver. I have used it for PIP in HD though.
post #140 of 691
Quote:
Originally Posted by Kayook View Post

Hi Juan,
Are you hooked up to Antenna-A OTA?

I ask because mine only lasted 3 days before I started having blinking-light shut-off issues.

That is interesting...if hes not using the OTA that is why...if he is hooked up to an OTA then I would lean more towards a faulty set on your part.
post #141 of 691
Quote:
Originally Posted by dlconner View Post

I have been told both ways. The people at my store said the 30 days doesn't start over, but people have been told it does from other BB stores. You would think they would restart the 30 days to give you time to test the set....Maybe a little persuasive talking could help it out...like restart the 30 days or refund the money...they may get desperate.

As for the stance on the TVGUIDE contract...hrm...that does sound rather crappy. I think we should all give them a call and find out how many different answers we can get from them, .

I agree, I would like to hear what other people are told by Pioneer.
post #142 of 691
Quote:
Originally Posted by Juan View Post

Yes I am. I don't use it much though as I receive my local HD channels thru the DTV HD (not the ones you pay from DTV) receiver. I have used it for PIP in HD though.

Well this just confirms to me that my set must be faulty.
I'll try calling BB later today (my closest BB is 30 miles from here), and try to see if I exchange it will they give me another 30 days.

BTW here is my tally of shut-downs in 2 weeks of ownership; 5 times while watching OTA channels, 2 times while playing 360 games, 2 times while watching upconverted DVDs and once during an HD hockey game the remote control froze and I had to turn the TV off with the button then turn it back on and wait while the "please wait" screen came on for like 3 minutes...

Well, no sense in freaking out (I keep telling myself), but I do have to do something.
post #143 of 691
Quote:
Originally Posted by Kayook View Post

Well this just confirms to me that my set must be faulty.
I'll try calling BB later today (my closest BB is 30 miles from here), and try to see if I exchange it will they give me another 30 days.

BTW here is my tally of shut-downs in 2 weeks of ownership; 5 times while watching OTA channels, 2 times while playing 360 games, 2 times while watching upconverted DVDs and once during an HD hockey game the remote control froze and I had to turn the TV off with the button then turn it back on and wait while the "please wait" screen came on for like 3 minutes...

Well, no sense in freaking out (I keep telling myself), but I do have to do something.

Ok, so it is failing to update the TVGUIDE, as it is independant of your source. Now, do you have a way to measure your signal strength to see if it is getting to weak when it fails to update, (as Juan suggested). If you do replace the set, and you still have that issue, I am wondering if your antenna is providing to weak of a signal?

Dustin
post #144 of 691
Quote:
Originally Posted by dlconner View Post

Ok, so it is failing to update the TVGUIDE, as it is independant of your source. Now, do you have a way to measure your signal strength to see if it is getting to weak when it fails to update, (as Juan suggested). If you do replace the set, and you still have that issue, I am wondering if your antenna is providing to weak of a signal?

Dustin

Well the fact that it has done it during DVD playback and 360 gaming sesions tells me that the signal should not have anything to do with the cause (major assumption I suppose).
My signal strengths are;
73-78 % from CBS
42-50 % for NBC
57% for PBS
73-78% ABC.
The signals I get are pretty consistant, I have never had it fall say more than 5% up or down if at all.
And I did the zipcode trick correctly so in theory it should not shut-off anyhow since Juans set apparently does not.

Believe me, if I could find a way to stop the shut-offs I would be keeping this TV, I like the image that much.
post #145 of 691
Quote:
Originally Posted by Juan View Post

Yes I am. I don't use it much though as I receive my local HD channels thru the DTV HD (not the ones you pay from DTV) receiver. I have used it for PIP in HD though.

Juan, when you initially scanned for channels did you just completely ignore the TV Guide set-screen altogether?
post #146 of 691
Quote:
Originally Posted by Kayook View Post

Juan, when you initially scanned for channels did you just completely ignore the TV Guide set-screen altogether?


I don't think so cause I even reposition the channels the way I wanted them to be. I also added and skipped the channels I do not watch. The TV guide is working for me (knock on wood) so far.
post #147 of 691
Quote:
Originally Posted by Juan View Post

I don't think so cause I even reposition the channels the way I wanted them to be. I also added and skipped the channels I do not watch. The TV guide is working for me (knock on wood) so far.

So you ARE using the guide to pull information from OTA using your zipcode?
post #148 of 691
Quote:
Originally Posted by Kayook View Post

So you ARE using the guide to pull information from OTA using your zipcode?


Yes sir, with the adds on the left and everything. You guys better not have jinxed my TV.
post #149 of 691
Quote:
Originally Posted by Juan View Post

Yes sir, with the adds on the left and everything. You guys better not have jinxed my TV.

OK, so when you did the set-up, did you answer yes to "do you have cable" and yes to "do you have an antenna hook-up"?

Thanks in advance Juan, I'm willing to try anything.
post #150 of 691
Quote:
Originally Posted by Kayook View Post

OK, so when you did the set-up, did you answer yes to "do you have cable" and yes to "do you have an antenna hook-up"?

Thanks in advance Juan, I'm willing to try anything.


I said yes to the antenna and no to cable, and no need for the thanks, we are all here to help each other out best way we can. At least I am.
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