Originally Posted by MidnightWatcher
I have yet to come across one BB or Future Shop sales drone try to Blu-Raype me. In fact, the ones I've come across pushed HD DVD over Blu-Ray.
Oh yes I will. HD DVD rocks, consumers know it, they love it, and studios and CE companies are taking notice.
Future Shop and Best Buy in Canada have decided to remain firmly format neutral. The sales associates have been informed of the specifications of both formats and both formats should be on display in all stores. Stock on discs should be ample.
While the ASP of one format may be higher than another I think the sentiment here is that a few dollars of profit now is not a wise gain in comparison to customer goodwill over the next decade. If a customer comes in looking for BD - show them BD. If a customer comes in looking for HD-DVD, show them HD-DVD. Ask questions, demo both formats if requested and inform the customer - then let them make up their own mind.
I wrote an article for the Ask the Expert section which I believe is balanced - I'll PM the link to anyone who would care to read it. Simply put - no one walking into either of these stores should get "Rayed" or... er.. "HD'd" (I got nothin on that one...).