Originally Posted by agentalbert
Hello. I hadn't used my XA2 in months, but began watching some HD-DVD's this past week and have noticed a problem with the tray opening. Its as if the motor is weak. It closes at a normal speed, but when opening it seems to struggle, and sometimes will not fully open and then just close. I have to pull down the flap to let the tray open.
Is it still possible to get these units serviced? I bought mine from Ubid in 2008. I paid $228 for it in June of 2008. I think the refurbished units were going for cheaper and this was allegedly brand new, but I can't remember for sure. I don't see any note indicating it was refurbished on my e-mail order confirmation, but that may not mean anything.
I bought mine around the same time from Overstock for $3 bills. My tray is sluggish too coming out, but zips in fine. It's never not opened all the way. It's still a great machine and with my library of HD-DVDs I have no intention of getting rid of it. It's not used as much anymore as my blu-ray players, but is still a great upscaler for watching SD-DVDs!
You could probably get it serviced, but it may not be worth it if you don't watch that many DVDs. However, if the tray fails to come out all the way and you can't put in a disc, what's the point of having it? Getting equipment serviced like that is so costly now days. I have 3 HD-DVD, and a 4th LG combo player. One is a spare XA1 which will be used should either of my active players fail sometime down the road. But with little use these days, I don't expect that to happen. Most of the time it's blu-ray, but occasionally we'll watch a HD-DVD.