Originally Posted by toneman
I know this post won't mean squat to those of you who don't live in the Sacramento CA metro area, and I also apologize to you Sac-area folks if the following is old news, but...
The EB Games store inside the Roseville Galleria Mall will have 30 Wiis this Sunday, according to the EB Games employee I talked to earlier today; the mall doors will open at 6 AM, with the EB store itself opening at 8 AM.
If you're thinking about trying your luck at the Galleria EB Games and aren't familiar w/ the mall layout--EB is on the second floor, so park in the upper level in front of Sears...then go through the Sears-only entrance if it's open--otherwise enter through the regular mall doors that are to the left of the Sears entrance and then hang a right once you reach the main walkway...EB will be on your left...or, just look for the 30-something deep line--LOL!!!
This morning my son and I showed up at the main front entrance to the Galleria Mall about 4:50 AM. There was no one at the door waiting, which we would later learn was called 'Entrance 5'. Then suddenly about 8 people were escorted out of the mall by the security guard, right to the main entrance where my son and I were. This group of 8 or so were let in by mistake by the night janitor (he thought they were mall employees), but the mall is closed to the public until 6:00 AM. A security guard told them that the mall would open in about an hour and they had to wait outside and would be the first to be let in.
Meanwhile, another line formed at an entrance at the other side of the mall -- 'Entrance 4'. But not to worry, or so we thought, because we were told that we were at the door that would be opened first. Unfortunately, the security guards did not communicate with each other and one of them opened 'Entrance 4' first, so about 150 people were let in ahead of us, and they raced upstairs.
When the 'Entrance 5' group arrived upstairs at the EB games store (my son and I included) , it appeared too late -- about 150 people were already in line waiting for 30 Wiis But, one of our group decided that we should form our own line. So we did. This person, who's name I don't remember, was an absolute genius and became the defacto 'leader' of our group from Entrance 5.
The security guards told us to merge the two lines into a single line but that didn't happen. So we waited for the EB Games store manager to show up and decide what to do with the 2 lines.
When he arrived, the store manager seemed quite indecisive about what to do. He went back and forth between telling us that we 1) should do a lottery, or 2) our line was 'not valid', or 3) that the first people at HIS STORE DOOR, not the mall door, were the winners. After 2 hours of each group arguing the merits of their case for being the 'official' line, a decision was reached -- but not before many tempers flared from the 'Entrance 4' group and the security guard escorted one person out screaming. At one point a security guard threatened to take anyone who got out of hand to jail. It was ugly.
Fortunately, our group from 'Entrance 5' kept calmly and persistantly negotiating with the store manager and a decision was reached -- 10 Wiis would be allocated to the first 10 people in each line. Then the remaining 10 Wiis would be decided by a lottery system.
My son and I were #10 and #11 in the line from Entrance 5, so we got to buy one Wii.
I think the lessons learned are as follows:
1) If multiple lines develop, forming an 'alliance' with fellow line members, planning a strategy, remaining orderly and calmly negotiating with management paid off.
2) In the future, don't wait outside a mall where there are multiple entrances -- find a non-mall store and arrive early.
3) Never, ever, lose your temper. Remember, its the Christmas season.
4) My son and I were very, very lucky.