*** The Official APERION Thread *** - Page 197

Originally Posted by eliwankenobi

Oh, I seem to remember that they also have some rubber foot of something that you use with the spikes to protect hard floors and stuff....can you post pictures of your towers?

I'd like to see how they look with the spikes on....do they add more stability to them? By the time I plan to buy mine my baby is gonna be a toddler and I'm a little worried...

I was considering the outriggers from soundocity.com. Tom Norton from Home Theater Mag used them and recommended them over the stock ones... I'm looking for user opinions...Plus it'd be fun to see some more pics of the Grand towers!

Thanks

Originally Posted by RayoVac329

Do you have a link for these outriggers, I could not find any on their site?

Originally Posted by Hicks

Yeah I have to disagree, I think the Verus Grand Tower is fairly stable and it's pretty tough to tip them over unintentionally. It's a 65 lb. speaker so your typical baby/toddler is not going to be able to tip them without some serious effort.

As for the spikes, if they are on carpet they dig in and do make the speaker more stable. But if you use the discs on a hard surface then the speaker becomes less stable as it is fairly easy to knock them off the discs.

I hope that helps!

Originally Posted by eliwankenobi

Thanks Jason for your reply! So unless someone is going to use the speakers on a carpet you don't recommend user to install the spikes with the rubber disks?

Do have pictures of the speakers with the spikes on? I'm still interested on seeing how they look with them on...how much height to they add?

Originally Posted by lou99

Aperion, Is it ok to mix Verus and Intimus speakers?

In my setup I have 6T, 5C, 4B (Heights), 4BP (Surr), no sub as the 6T's run "full".

I'm thinking of upgrading, but dont know if its possible to mix and match, or If I should sell and buy all new.

I'm looking to possibly upgrade the Center and Surrounds.

Originally Posted by lou99

Do you have any B-Stock available in Piano black? Also - Do you happen to have a 6T cover grille laying around? Mine arrived cracked but it was B stock so I didn't worry about it at the time. I made it worse throughout the years haha.. Anyway - If I upgrade, I'd like to buy the grille so that I can sell the 6T's "mint".

Originally Posted by lou99

I'm looking at the VGC - In black of course...
and Awesome!

Originally Posted by The_Lurker

Okay, going to throw my Aperion experience out there to help some future buyers that may be lurking in the wings.

So, there I was, middle of nowhere Afghanistan and I was researching for a home theater set up to put together when I got home. I was originally being fairly conservative and looking into something cheap like a set of Jamo speakers until I stumbled across a review for the Verus Grand system. I just knew from that moment I had to have them, the supposed great sound, that beautiful piano black finish.

And they better look great, not so much because of the price tag, but if I was to convince my wife to let me get them, they had better not look ugly!

So fast forward a few months and a few pints of drool later, I finally ordered them. Not only was the customer service on the phone great, but very patient as well. With my initial order I got the whole verus grand set up and a 10D subwoofer. I was bit sad at first that I couldn't get a 12D but when the 10D rattled a photo off the wall I quickly got over it. Anyway, not sure if I should say anything, wouldn't want to get Matt in trouble but as a little military bonus and in exchange for some neat photos of Afghanistan an SPL and cleaning kit might have somehow fallen into my box. Both Matt and Oliver were great to deal with on the phone, because, unfortunately I had to make a few phone calls on my system.

Why so many phone calls? When I first unboxed my towers one of them had a broken screw in the bottom. Very minor detail, but darn it I wanted perfection. So, they shipped a whole new tower out for me to enjoy. Believe me, these towers are not light! I was excited when my new tower came, and within the same week too! A few days go by and I'm not sure how I didn't notice it when I first unboxed my second tower but there was a large dent and crack right on the front edge. Sadly, I made yet another phone call and pestered Matt. Again, a new tower was shipped out and arrived within the same week. Thankfully, this one was pristine and I have not had to call and bother poor Matt or Oliver again.

Yes, so the customer service is amazing, second to none and all that jazz. I'm sure if I called them and said that my cat was stuck in a tree they would throw together a road trip to help out.

But how does the whole system sound? Okay, I came from a pretty basic home theater in a box. This upgraded system was basically as if Audius the God of sound came out from the sky and punched me in the ear. I have it all hooked up to a Marantz SR7005 and couldn't be happier. I don't think the neighbors are as happy as I am, but that's their problem. Another example, very often I will be playing a game, watching a movie and yell at the cat or a dog. Why? Because I think they're getting into trouble, that's why. Only they're not, it's just background noise coming from a surround speaker. Thanks Aperion, you've made me lose my cat's friendship while watching Dark Knight.

I got used to the upgrade in my home theater pretty quick too. I gave away my old boxed system to a friend and when he played his iPod on it I couldn't believe I used to listen to such a piece of crap. Of course, I didn't tell him that, he was happy with it.

Anyway, the too long didn't read version ; Customer service will bend over backwards for you, save your cat from a tree, and the sound quality will blow you away. The sound is so good you'll yell at imaginary animals that do not exist.

Originally Posted by The_Lurker

Okay, going to throw my Aperion experience out there to help some future buyers that may be lurking in the wings.

So, there I was, middle of nowhere Afghanistan and I was researching for a home theater set up to put together when I got home. I was originally being fairly conservative and looking into something cheap like a set of Jamo speakers until I stumbled across a review for the Verus Grand system. I just knew from that moment I had to have them, the supposed great sound, that beautiful piano black finish.

And they better look great, not so much because of the price tag, but if I was to convince my wife to let me get them, they had better not look ugly!

So fast forward a few months and a few pints of drool later, I finally ordered them. Not only was the customer service on the phone great, but very patient as well. With my initial order I got the whole verus grand set up and a 10D subwoofer. I was bit sad at first that I couldn't get a 12D but when the 10D rattled a photo off the wall I quickly got over it. Anyway, not sure if I should say anything, wouldn't want to get Matt in trouble but as a little military bonus and in exchange for some neat photos of Afghanistan an SPL and cleaning kit might have somehow fallen into my box. Both Matt and Oliver were great to deal with on the phone, because, unfortunately I had to make a few phone calls on my system.

Why so many phone calls? When I first unboxed my towers one of them had a broken screw in the bottom. Very minor detail, but darn it I wanted perfection. So, they shipped a whole new tower out for me to enjoy. Believe me, these towers are not light! I was excited when my new tower came, and within the same week too! A few days go by and I'm not sure how I didn't notice it when I first unboxed my second tower but there was a large dent and crack right on the front edge. Sadly, I made yet another phone call and pestered Matt. Again, a new tower was shipped out and arrived within the same week. Thankfully, this one was pristine and I have not had to call and bother poor Matt or Oliver again.

Yes, so the customer service is amazing, second to none and all that jazz. I'm sure if I called them and said that my cat was stuck in a tree they would throw together a road trip to help out.

But how does the whole system sound? Okay, I came from a pretty basic home theater in a box. This upgraded system was basically as if Audius the God of sound came out from the sky and punched me in the ear. I have it all hooked up to a Marantz SR7005 and couldn't be happier. I don't think the neighbors are as happy as I am, but that's their problem. Another example, very often I will be playing a game, watching a movie and yell at the cat or a dog. Why? Because I think they're getting into trouble, that's why. Only they're not, it's just background noise coming from a surround speaker. Thanks Aperion, you've made me lose my cat's friendship while watching Dark Knight.

I got used to the upgrade in my home theater pretty quick too. I gave away my old boxed system to a friend and when he played his iPod on it I couldn't believe I used to listen to such a piece of crap. Of course, I didn't tell him that, he was happy with it.

Anyway, the too long didn't read version ; Customer service will bend over backwards for you, save your cat from a tree, and the sound quality will blow you away. The sound is so good you'll yell at imaginary animals that do not exist.

Originally Posted by Hicks

I do have one VGC in black in B stock, but it's in pretty rough shape with extensive cracks. Sorry but I wouldn't really feel comfortable shipping it.



Thanks for posting your experience, sorry about the trouble but I'm glad we worked it out for you!

Originally Posted by The Murderousone

I just read this on hometheater.com:

"As far as sound quality is concerned, minus their bass performance, it's difficult to distinguish between the Verus Bookshelf and the larger Verus Tower. The Verus Towers do play deeper and will play louder but, within reason, the two are clearly cut from the same cloth, possessing the same seductive midrange and surprisingly refined and open top end. The Verus Grand Bookshelf speakers have tremendous coherence across their frequency range and while they do require a sub or two for true bass reproduction, the bass they possess is quite surprising. Their ability to cast a wide and deep soundstage is equally impressive as is their ability to disappear within it."

I would like to know if a person could have a similar sounding grand verus setup with the aperion grand bookshelfs in place of the grandtowers in a big room...If you have great sub?

Originally Posted by 9179mhb

I returned my defective, less than 3-year-old, subwoofer to Aperion a couple of weeks ago and this is their reply:

"unfortunately it looks like your sub is unrepairable. However, there are two options as to how we can proceed--either we can replace it with the new version for you if you're willing to wait until they come in, or we can offer you a refund for your purchase price. Turns out we will not be able to get any replacement electronics for the subwoofer you have now; the manufacturer unfortunately can no longer produce the amplifier in your subwoofer, and the new ones are different in design and specs; we also are no longer making the subwoofers in the cherry finish, but if gloss black works, we would be willing to give you a new version of the subwoofer"

Originally Posted by 9179mhb

I returned my defective, less than 3-year-old, subwoofer to Aperion a couple of weeks ago and this is their reply:

"unfortunately it looks like your sub is unrepairable. However, there are two options as to how we can proceed--either we can replace it with the new version for you if you're willing to wait until they come in, or we can offer you a refund for your purchase price. Turns out we will not be able to get any replacement electronics for the subwoofer you have now; the manufacturer unfortunately can no longer produce the amplifier in your subwoofer, and the new ones are different in design and specs; we also are no longer making the subwoofers in the cherry finish, but if gloss black works, we would be willing to give you a new version of the subwoofer"

Originally Posted by lou99

Awesome

Originally Posted by lou99

Ah I see, It sucks that the sub's wont come in cherry. I guess Aperion is going all black subs like the rest of em..

Originally Posted by 9179mhb

Correct and this is my dilemma.

Since money is not the issue what would you do?

1) Take a refund and shop for another manufacturer's sub w/a cherry finish, which hopefully would be a close match to what was, my Intimus 7.1 speaker package?

or

2) Take a new 12-D sub w/the black gloss finish?

Originally Posted by 9179mhb

I returned my defective, less than 3-year-old, subwoofer to Aperion a couple of weeks ago and this is their reply:

"unfortunately it looks like your sub is unrepairable. However, there are two options as to how we can proceed--either we can replace it with the new version for you if you're willing to wait until they come in, or we can offer you a refund for your purchase price. Turns out we will not be able to get any replacement electronics for the subwoofer you have now; the manufacturer unfortunately can no longer produce the amplifier in your subwoofer, and the new ones are different in design and specs; we also are no longer making the subwoofers in the cherry finish, but if gloss black works, we would be willing to give you a new version of the subwoofer"

Originally Posted by Hicks

I understand it's a frustrating situation, but I think our offer to either give you a new sub or a refund of your full purchase price for a sub that you have had in your possession for over two years is a pretty generous offer.

Originally Posted by Hicks

For me, it is a bit discouraging that you feel the need to warn others to beware of us when we are going out of the way to present every possible solution for you.

Originally Posted by brian6751

i would take the refund honestly. i have a SVS SB13-plus in American cherry and it matches my 6T's pretty well. it also outperforms the 12D pretty easily. That says a lot because I really liked my 12D.

Originally Posted by 9179mhb

Why is it considered generous to honor the warranty?I am discouraged that Aperion cannot repair my speaker after I was led to believe this would be the likely resolution during the past few weeks.

Originally Posted by 9179mhb

Thanks Brian, I appreciate your response.

Why did you replace your 12D?