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HDMI to DVI limited to 480p

post #1 of 49
Thread Starter 
I thought I would start a poll to see how many people this issue seems to affect. Toshiba would like us to believe that this problem is limited to just a few TV's but it seems to me from reviewing a few posts on problems with the A2 that many different brands of TV's are experiencing the same limitation going from HDMI to DVI including Mitsubishi, Pioneer, Samsung, Sony and Toshiba.

As far as Toshiba TV's go, I have seen the 82 series and 83 series RP CRT's identified; these units were big sellers in their day so I would imagine this affects many potential A2 purchasers. I personally have 9 friends who own an 82 or 83 RP CRT from Toshiba and at least half of them were looking to buy this unit until I let them know about the 480p limitation over HDMI to DVI.

Hopefully, if Toshiba realizes the number of potential buyers this affects they will implement a fix in a very short time frame. It is inexcusable that this issue exists considering there was no such issue with the A1 with the latest firmware.
post #2 of 49
Absolutely true! I purchased my 57HDX82 in 2003 for the fact that it had a DVI connection at the time. Toshiba tech, with the help of Robert from Value Electronics contacted me last week about my problem and took all my info. I was told that since I reported this HDMI/DVI problem with my A2, Toshiba had made fixing it their numbers on priority. Since last week I have not heard anything back from them. Hopefully that's because they are hard at work finding a solution to this very important muck up. The picture from my A2 using the Component looks terrific, but I know it will look even better using the HDMI/DVI connection. I still have another few weeks left to decide if I want to return my A2 if Toshiba does not do something to fix this soon.

8ohms
post #3 of 49
Pioneer Elite 630HD HDMI>DVI limited to 480p.
post #4 of 49
Mitsubishi WS-65313 affected also. Previous upconverting Toshiba player worked fine.
post #5 of 49
Sony KF-50WE610 and DA5200ES. I've tried hooking it directly to the TV and through the reciever with no luck. Btw, no sound either through the 5200.
post #6 of 49
As of this post it's 50-50 (7 and 7) which is bizarre. I'd expect something like 99% and 1% in either direction. (like the other DVI issues or HDMI handshake synch up).

larry
post #7 of 49
The A-2 will not go higher than 480P via HDMI>DVI on my Sony Grand Wega KF-60WE610. This is not the case with both my A-1 units. The A-2 also has a colorspace issue (Black Crush & White clipping) with this setup.
post #8 of 49
Wow!

/edit

this really blows my mind. this is not a small issue. definitely going to be some finger pointing on this i imagine. sure is getting frustrating all these dvi issues. i'm very glad i waited to hear feedback on the A2 before i sank another $500 into it. if and/or when they fix the dvi colorspace issues with the A1, i'll pony up for an A2, but not a minute sooner.
post #9 of 49
Hitachi 51S500. Working fine via DVI.
post #10 of 49
Yep I have a Hitachi 51uwx20 and it works perfectly.
post #11 of 49
Thread Starter 
bump
post #12 of 49
I currently have an A1 player and my father has just purchased the A2.

The installation of his system is for the A2 to be connected to a receiver then to the television. The Sony receiver has HDMI connections and component connections, but using either the HDMI or the component outputs from the A2 to the receiver (and from receiver to TV), the player down converts itself to play at 480p. I brought over my A1 to test on his system, and it did not have this problem when connecting to the Sony receiver.

We then decided to remove the receiver from the setup to simplify the scenario in attempt to find where the problem is. His TV can do 1080i, but uses a DVI input rather than HDMI. When we hook the A2 to his television directly using a HDMI/DVI converter, the player again set itself to 480p (as if detecting it can not do 1080i). But when we connected the player directly to the TV using a component cable connection it then finally stayed set at 1080i.

We tried the same test above using my A1 player on his system, it had no problem with the DVI connector and stayed at 1080i (did not not reset itself to 480p).

We finally took his A2 and connected the HDMI from the player to a televsion that has an HDMI connection. It stayed at 1080i as expected.

The picture setting Menu for the A2 has only the following options, and we have the latest firm update:
upto 480p
upto 720i
upto 720p
upto 1080i <- what the player is currently set to

The "upto" on the menu option description tells me that the player will try to 'detect' what the best format it can do. The A1 simply has a mode set manually by the user "do this format".

Does anyone have any ideas to 'force' the A2 to broadcast at 1080i, and not try to 'detect'? Is there a HDMI 'switch' available that we can put inline between the player and the receiver to 'fool' the player into 1080i?

Television: Mitsubishi WL-82913
Receiver: Sony DA3200ES
post #13 of 49
Thread Starter 
MrVandelay,

This seems to be a problem experienced by many A2 owners with DVI inputs. Hopefully Toshiba will address this issue in a relatively short time frame.

As for an HDMI switch between to fool the player I too would be interested in such a solution but I highly doubt it would work. Your situation is a perfect example of this since running the A2 through the receiver didn't help matters.
post #14 of 49
oh, dear... I'm sorry, I'm still groggy from last night's all-night lineup for Boxing day, and I voted "no" on the A2 (the title of the post isn't model specific, but the question certainly is)

As someone seriously (and somewhat pathetically) considering the XA2 for my set, this is a grave problem indeed.
post #15 of 49
I have a Toshiba 65HX83 and have the HDMI -> DVI problem. I could understand if this player had a problem with TV's made by other manufacturers. But how is it possible that it doesn't work with the most recent TV's containing a DVI connection made by Toshiba?

What could they been using to test these DVD players?
post #16 of 49
I was wondering if anyone had this problem with the Sharp xvz12000 projector. It will only do either 720p or 1080i. And since the connector is DVI, I will have to do the hdmi to dvi conversion. Before I plump $400 on the A2, I want to be sure that it will not have an issue going to 1080i and be stuck on 480p
post #17 of 49
Quote:
Originally Posted by Bill Broderick View Post

I have a Toshiba 65HX83 and have the HDMI -> DVI problem. I could understand if this player had a problem with TV's made by other manufacturers. But how is it possible that it doesn't work with the most recent TV's containing a DVI connection made by Toshiba?

What could they been using to test these DVD players?

Looks like Toshiba did not test the HDMI to DVI connections at all. They probably got rushed and concentrated on the HDMI to HDMI connection handshake.

Both the 1st and now 2nd generation HD DVD players have suffered various problems when connected to a DVI display. Too bad, as there are quite a few of these out there.
post #18 of 49
I was very worried about this compatibilty issue, and I was pretty convinced that I would encounter it upon setting up my A2 with my Benq 8700 PJ. However, I am delighted to report that it did not happen. I hooked up the A2 to the 8700's DVI in via a Monster adaptor, and even though I briefly get a screen message that reads "DVI-D Not Supportive" (which made my heart sink when I first saw it) the screen then immediately changes to that of the A2 and I am ready to go. So far I've only watched "The Thing" a few times, just to test the system, and I noticed no glitches, no loss of sync, loss of picture, etc. I was even able to switch between 720p (native to the PJ) and try outputting at 1080i. Haven't noticed much difference though.
post #19 of 49
I had no idea this was an issue. I feel fortunate it works fine (1081i) with my hitachi ultravision rp crt set.
post #20 of 49
Sony KF-42WE610 is also limited to 480p through DVI port.

Any news on an update for firmware on this? I called Toshiba customer support and they said there were no plans to fix this, although it is quite possible that the CSR had no idea what he was talking about.
post #21 of 49
I think the best bet for you folks with DVI display devices is to just buy an A2 locally, somewhere where you can easily return it for a refund. Then just try it out in your set up. Based on the reports I read, I was sure I would have the handshake problem but it just didn't manifest itself (and in the past, I've had DVI handshake issues between my PJ and my dvd player... so I was really dreading this). So I was happly surprised. You may be too.

Either way, you can bring the unit back.. just my 02.
post #22 of 49
I have the IF7200 (firmware 3.7) and have been considering the HD-A2. With the HDMI to DVI connection problems, I am wondering if anyone with this projector has had any problems with the HD-A2 connection.
I agree with mortgagepanic,when he wrote:"I think the best bet for you folks with DVI display devices is to just buy an A2 locally, somewhere where you can easily return it for a refund." The problem is I am nowhere near a local dealer to do what he suggest.
I would appreciate it if somebody could give me an answer.
post #23 of 49
Toshiba informed us too, that yes a fix for the DVI issue is on its way. Meanwhile, we just connected using Component, and the picture does look fantastic! We compared some scenes from Waterworld using the A1 connected HDMI, and A2 connected via component, with split screen, and in some instances more detail could be destinguished with the A2 than the A1 (I am still happy with my A1 though)
post #24 of 49
Here's what really is happening. The HDMI->DVI no-upscale issue with the A2 is just a ploy to take peoples minds of the HDMI->DVI color space conversion issue. Once the no-upscale issue is fixed (they've had the fix all along) people will be so happy and will have forgotten about the color space conversion issue.

Of course everything I said above is a joke. Although it's not any more unbelievable than some of the other things I read here every now and then.

larry
post #25 of 49
well i have a 65" hitachi rptv and it works fine for me. also i do not show any signs of color space conversion problems
post #26 of 49
The A-2 is currrently unable to support a Toshiba 57H93 (RPT) HDMI>DVI beyond 480p. The A-1 manages 1080i to the same display, but as it's locked into the most current v2.0 A-1 firmware, it experiences black crush. So, I have 2 HD-DVD players underperforming on all counts, and trust Toshiba is quickly developing updated firmware to resolve.
post #27 of 49
No problems with my sammy HLM-507W with hdmi>dvi. With that being said the HD-A2 wont go through my monoprice hdmi switch eventhough my direttv reciever has no problem at all. Does anyone know of a switcher that will work to switch hdmi with the hd-a2???
post #28 of 49
I've got a Pioneer Elite 730HD which is just the bigger version of the set Motoman has. If I run my A2 through my Onkyo SR604 and then use the HDMI>DVI cable to connect to the TV, I get 1080i. If I connect the A2 directly to the TV I get 480p.

Glad I bought my SR604 right before I bought my A2. I would have been bummed if I only got 480p.
post #29 of 49
I've also got a x30 Pioneer display with DVI connection and was all set to order the XA2 but now am not sure. The XA1 I have has had no problems with the handshake but I'm going thru a DVI switcher.

Has anyone who has 480p only tried the A2 with a switcher and gotten it to work at 1080i?

How about any problems with the brand new XA2? Maybe too early yet, since it just is shipping.

ss9001
post #30 of 49
Toshiba HDA2 to Zenith e44w46lcd/e44w48lcd - hdmi to dvi - have picture with SNOW. Component 720p looks great. As others have said, better than E* hd. Am I forgetting something?
Thanks.
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