Originally Posted by Fettastic
They will do that? Do they send it on a CD?
EDIT: AH HA! I found it on their website.http://www.samsung.com/support/produ...ad/index.aspx#
Just click on the "Blu Ray Disc Player Software Upgrades" thing and you can enter your info to get a CD-ROM in the mail. Cool, I didn't know they did that!
I had to call Samsung several times in order for them to mail the CD.
The first time I called I gave my name and address and the person said it would be mailed.
Several weeks later I had not received it and called back. This time the person said I needed to supply my serial number from the player in order to receive it. This time it came.
I had filled in that box on the web-site much earlier and this led to nothing.
So you need to call them, and have your serial number handy when you call.