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Problem Playing Disc - Error Code 0x4094c504?

post #1 of 11
Thread Starter 
Last night, we had some friends over for New Years Eve, and planned the event around watching the Miami Vice HD-DVD. Everyone was a fan of the original series, and this was a chance to show off my HD-XA1 and the HD-DVD format to all of them.
I popped in the disc (rented from Netflix) and the HD-DVD logo and surround sound opening played, and then, when the player went to access the movie, there was a lengthy pause, and up came this message:

cannot play the disc error code 0x4094c504

The player attempted to retry playing the disc several times, but the same message appeared. I was able to open the drawer, but the player continued to display the message that it was open. Eventually, I had to disconnect the power cord and restart the unit to close the drawer and turn it off.

I tried several of the HD-DVD's that I had on hand and they all loaded and played perfectly. Based on that I "assume" that the disc was defective in some way? Is this common?

Not a good way to start the New Year! Fortunately, and this is the ONLY time I have ever been happy about a disc being twin format. At least we could watch the dvd, granted, I was extremely disappointed.


John
post #2 of 11
I also had very disappointing HD new year start. I have A1 and King Kong locked up after 2 minutes into play with error code 0x8100c03 thrown onto the projected screen when I pressed the stop button on the remote. I already have FW 2.0 since August and KK played fine before. I also had occasional skips and studders while playing HD movies. I tried various configuration of HDMI/Component/Audio setup suggested by members to no avail. I will probably call the Toshiba soon for repair but I'm pretty sure that they won't be able to fix it. I've been patiently waiting for the next FW revision to come out but I highly doubt that it will fix the issues that I'm having. I will probably buy the Xbox add on instead of A2 to continue to watch my HD collections. I will also stop buying any HD movies and HD products from Toshiba until A1 is fixed.
post #3 of 11
There was a pretty good discussion on that error code in the software forum. My experience with that problem was with V for Vend. I never could get it to work. I replaced the disc and the second one played fine. I have not encountered that code before nor since.
post #4 of 11
That's an odd one to see. 0x4094c504 means that the player encountered a problem with the video. Whether it's the wrong format or a buffer issue is usually what it refers to. Being that it doesn't happen on all, I'd say that you just have a bad disc. Hopefully you can exchange it. Just to check, are running 2.0 on the player right?
post #5 of 11
Thread Starter 
Quote:
Originally Posted by Jeff Williams View Post

That's an odd one to see. 0x4094c504 means that the player encountered a problem with the video. Whether it's the wrong format or a buffer issue is usually what it refers to. Being that it doesn't happen on all, I'd say that you just have a bad disc. Hopefully you can exchange it. Just to check, are running 2.0 on the player right?


It was a Netflix disc, so I don't have to worry about replacing it, at least. And no as to running 2.0. Earlier posts I read essentially seemed to say that if you werent having any difficulties dont change anything. Also, I have no remotely easy way to get an internet connection to the HD-XA1 to do the upgrade.
I also heard it took foerver to get an upgrade disc from Tohsiba.

John
post #6 of 11
I had the same problem with You, Me, and Dupree until I upgraded to Version 2.0. Once I upgraded it played with no issues. You need to upgrade.
post #7 of 11
Thread Starter 
Quote:
Originally Posted by Lalla View Post

I had the same problem with You, Me, and Dupree until I upgraded to Version 2.0. Once I upgraded it played with no issues. You need to upgrade.


How do I get the upgrade disc from Toshiba? And any idea if its still taking so long to receive it?


John
post #8 of 11
Correct me if I'm wrong, but Miami Vice has U-Control, and 2.0 is needed to run discs with U-Control.
post #9 of 11
Quote:
Originally Posted by John Clark View Post

How do I get the upgrade disc from Toshiba? And any idea if its still taking so long to receive it?


John

Try here: http://www.1080x1920.net/index.php?o...gid=4&Itemid=5

I can't vouch for these downloads, so proceed with caution. If you want to go the Toshiba route, there's more info to be found at www.toshibahddvd.com under the Support tab.
post #10 of 11
I had that problem once on a new disc I bought this week - Casablanca. I am on FW 2.0. It only happened once and when I took the disc out and re-inserted it the error did not return. Now, I was trying to fast forward though the FBI warning, the WG logo and the WB prmos of the still non-existent Matrix (do I sound bitter?). I kept pressing FF and it all of a sudden gave me that error - the HD-DVD version of the Blue screen of death.

-Kaediil
post #11 of 11
Some of my HD-DVD's I haven't even watched yet. It worries me if these are disc related problems and I'm past the return period on the disc I'll be out of luck.

Jim
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