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EMOTIVA Thread Q&A [TECHNICAL TALK ONLY] - Page 379

post #11341 of 17194
Quote:
Originally Posted by MichaelJHuman View Post

I wonder if there is any company put under the microscope more than Emotiva? If I was expected some of these announced products, I would be dissapointed by now. If they fell on hard times, and could not repair my amp, I would be upset. But otherwise, I don't see the need to critique their day to day operations...

CHT has its issues on the speaker/subwoofer forums and others have comment about them. There is a funny connection between these companies...Emotiva was connected to AV123, CHT had connections to AV123. Definitely strange (it turns out very bad) bed fellow in the audio world. Please, Im not suggesting anything other then there was a business relationship.

Anyways, I want to actually say that CHT and Emotiva are ONLY under a microscope on AVS. If you go to other forums in the audio world and some have never heard or cared about either.

They are under a microscope because they get MOST of their marketing/spin/sales etc from discussions on this and a few other forums. Their happy customers create traffic in these forums enough that corrections are required. We can count the number of times Emotiva is mentioned in all the threads in this forum....compare that to other amp companies.

Traffic creates discussion, discussion creates questions. Not that hard to be put under the microscope when its the hot topic.

Now does anyone have more info on the XPR-1??? That is the power I want for my LMS-5400.
post #11342 of 17194
Not that any of this matters, and is basically a useless discussion, Emo could post a release date of products on their forum to kill any rumors.
post #11343 of 17194
Quote:
Originally Posted by Bill Mac View Post

I wonder who that Lounge member could be (beep beep)? Bill

Bingo.
post #11344 of 17194
Quote:
Originally Posted by nezff View Post

Not that any of this matters, and is basically a useless discussion, Emo could post a release date of products on their forum to kill any rumors.

nezff,

The problem I really think is even Emotiva does not know. Maybe the best thing for Emotiva to do is wait till their products are actually being produced and have been beta tested in the real world before announcing said product. But I do not see that happening especially the beta testing part.

Bill
post #11345 of 17194
Quote:
Originally Posted by Bill Mac View Post

I'm not really familiar with Apple's business practices but do they publicly announce new products then run for cover as Emotiva does? It might not be good PR for a company to comment on forthcoming products. But when that company has already started the "rumor" by announcing the product and a tenative release date I would say that horse has already left the barn. I would say you can't have it both ways.

Bill

Oh for sure. I'd agree with you there. Announcing products and then not delivering is even worse PR. Best to keep quiet and then make the announcement and release the thing - in fact, Apple would be a good role model there for Emotiva.

Having said all that, I don't want to give the impression that I am in any way a dissatisfeid Emo customer. I have 3 of their 6.3 speakers, 4 of the ERD-1 speakers and an XPA-3 and I am delighted with them all, and have been very impressed by their customer service in all my dealings with them.

Kind Regards,

Keith
post #11346 of 17194
Quote:
Originally Posted by Bill Mac View Post

Thats a good question.



As far as members of the Lounge spreading unsubstantiated rumors on upcoming gear it should be Emotiva that sets the story straight IMO. It is their forum and staff members monitor it to a certain extent.



I feel it is their own fault for being under the microscope. How many missed release dates for components and FW updates have they missed? How many times have the staff at Emotiva claimed the UMC-1 was just about perfect? Emotiva claimed the delay for the UMC-1 was due to the issues with the LMC-1. They themselves proclaimed never again will that happen. Well unfortunately it did happen with the UMC-1. I would like to see Emotiva become even more popular and be very successful for many years to come. I just do not understand why some feel Emotiva is being picked on when many of the issues with their company has been brought on by themselves.

Bill

Bill,

It would be much easier to count the number of times they actually made the first (ok, second) officially announced date. Most of Emo's problems with PR are their own creation. They are the ones who post online or in Podcasts that XXX will be released in three days, then miss the date they announced and keep silent and then eventually they announce that NOW XXX will be released in two months and again not another word comes out of Emo after they miss that promised date. They then make a third, fourth, fifth, sixth and so on date following the same pattern. They really must not have a "real" PR group/company working for them, as no PR firm would get their client int these debacles over and over again.

Look at all the XMC dates they have missed. Even the most recent announcement on the XMC-1 information said it (information) would be released in a few weeks/shortly in a Podcast on Jan 28, 2011. lol

And to cancel the UPA-5 & UPA-7 "...because sales were poor." is a bit puzzling based on Emo frequently being out of stock on both products over the past year.

Great amps but not a lot of smarts when it comes to PR. (Hmmm... pre/pro has PR in it twice!!!! Think about that for a minute).

Just a few more things that make you go "Hmmmmmmm..."

Vis
post #11347 of 17194
[quote=visiter555;20154317]It
Quote:


would be much easier to count the number of times they actually made the first (ok, second) officially announced date.

Vis,

Which products were those?

Quote:


Most of Emo's problems with PR are their own creation. They are the ones who post online or in Podcasts that XXX will be released in three days, then miss the date they announced and keep silent and then eventually they announce that NOW XXX will be released in two months and again not another word comes out of Emo after they miss that promised date. They then make a third, fourth, fifth, sixth and so on date following the same pattern. They really must not have a "real" PR group/company working for them, as no PR firm would get their client int these debacles over and over again.

This is true and why I do not understand when people say Emotiva as a company is being picked on.

Quote:


Look at all the XMC dates they have missed. Even the most recent announcement on the XMC-1 information said it (information) would be released in a few weeks/shortly in a Podcast on Jan 28, 2011. lol

Why say you are going to give out information in a specific time frame then you do not and then offer no explanation why?

Quote:


And to cancel the UPA-5 & UPA-7 "...because sales were poor." is a bit puzzling based on Emo frequently being out of stock on both products over the past year.

This choice has me puzzled as well. Maybe the manufacturer of their amps stopped production of those models. Or maybe the profit on the XPA series is larger who knows. But I would think the UPA-7 would definitely be one or their best selling amps.

Quote:


Great amps but not a lot of smarts when it comes to PR. (Hmmm... pre/pro has PR in it twice!!!! Think about that for a minute). Just a few more things that make you go "Hmmmmmmm..."

Hmmmmmmmmmmm.....

Bill
post #11348 of 17194
all these points could also be said of Outlaw.

It's the business model they've embraced. As long as people are talking about the company, whether it's vapor products or not, they have accomplished their goal, company awareness.
post #11349 of 17194
Quote:
Originally Posted by Repdetect View Post

all these points could also be said of Outlaw.

Well, except for the blatant lies to their customers as well as the general public.
post #11350 of 17194
Quote:
Originally Posted by Repdetect View Post

all these points could also be said of Outlaw.

It's the business model they've embraced. As long as people are talking about the company, whether it's vapor products or not, they have accomplished their goal, company awareness.

True but Outlaw is much more discrete and does not give countless release dates and promises of information updates. I respect the fact that Outlaw stopped production of the 997. They did so because they felt Inktel who makes the Sherwood Newcastle R-972 could not build the 997 to their desired specs. and features.

http://ubb.outlawaudio.com/ubbthread...2784#Post82784

Parasound did the same with their announced prepros and AVR that appeared to be built by the same company that builds Emotiva's UMC-1. Parasound had the insight to see that the platform they would be using was not as stable as they would have liked. So they canceled the release of two prepros and an AVR.

http://www.parasound.com/new.php

http://www.parasound.com/pdfs/NewCla...nouncement.pdf

http://emotiva.com/umc1.shtm

Bill
post #11351 of 17194
Quote:
Originally Posted by RoboRay View Post

Well, except for the blatant lies to their customers as well as the general public.

there IS that minor detail...
post #11352 of 17194
All I know with all the drama put aside I couldnt be happier with my XPA-2 and XPA-3 . What great amps and amazing performance and Bang for the buck !!!
post #11353 of 17194
Quote:
Originally Posted by TheFactor View Post

All I know with all the drama put aside I couldnt be happier with my XPA-2 and XPA-3 . What great amps and amazing performance and Bang for the buck !!!

Absolutely. I could care less if Emo announce stuff and then it isn't ready when they say. I just look at what is actually for sale and make my buying decision on that. Sometimes, with any manufacturer, you will buy something and then be surprised to see, a few weeks later, that a new model has just come out and your old model is obsolete. Some may say that if they had known they would have waited, but that is just a good reason for the manufacturers NOT to make any pre-announcements of new gear, or they will be left with all the older models on the shelf as everyone waits. On that basis, you could argue that it is a *good* thing that Emo pre-announce gear because at least you may know then if you want to hold off a purchase or not. Of course, if the gear doesn't materialise according to schedule you may be holding off for a long time, but that's your choice. I too am totally delighted with my XPA-3. If they supercede it with a YPA-3, well, that won't suddenly make my XPA-3 start to sound different. All this just IMHO of course
post #11354 of 17194
Quote:
Originally Posted by kbarnes701 View Post

Absolutely. I could care less if Emo announce stuff and then it isn't ready when they say. I just look at what is actually for sale and make my buying decision on that. Sometimes, with any manufacturer, you will buy something and then be surprised to see, a few weeks later, that a new model has just come out and your old model is obsolete. Some may say that if they had known they would have waited, but that is just a good reason for the manufacturers NOT to make any pre-announcements of new gear, or they will be left with all the older models on the shelf as everyone waits. On that basis, you could argue that it is a *good* thing that Emo pre-announce gear because at least you may know then if you want to hold off a purchase or not. Of course, if the gear doesn't materialise according to schedule you may be holding off for a long time, but that's your choice. I too am totally delighted with my XPA-3. If they supercede it with a YPA-3, well, that won't suddenly make my XPA-3 start to sound different. All this just IMHO of course

Well said and couldnt agree more !!
post #11355 of 17194
Another thing to consider about new products. The new models sometimes do not perform as well as the previous model. This is happening in AVR's. In these cases new is not always better when the new models are a step backward.
post #11356 of 17194
the biggest delay with emo at the moment is hard coding faults due to a a processor line fault which is a base in all new products..

like everything now days, something new is gained and something old is lost sometimes not for the better i might add..
post #11357 of 17194
Quote:
Originally Posted by mystic_sniper28 View Post

the biggest delay with emo at the moment is hard coding faults due to a a processor line fault which is a base in all new products..

like everything now days, something new is gained and something old is lost sometimes not for the better i might add..

I don't know any details about the issues with any new product lines. It seems that Emotiva complicates things with functions that are not even needed. Such as the LED metering functions that don't work properly in many of their amps. The XPA-1's and the XPA2's. I was told the problem lies in the front panel control module. I'm not the only one who has experienced this. Others on the web and the Emo lounge have reported this. In my opinion they should just do away with the metering LED's if they cant get them to work properly. They're not needed. They just take away from otherwise good amplifiers.
post #11358 of 17194
Quote:
Originally Posted by Secret Squirrel View Post

I don't know any details about the issues with any new product lines. It seems that Emotiva complicates things with functions that are not even needed. Such as the LED metering functions that don't work properly in many of their amps. The XPA-1's and the XPA2's. I was told the problem lies in the front panel control module. I'm not the only one who has experienced this. Others on the web and the Emo lounge have reported this. In my opinion they should just do away with the metering LED's if they cant get them to work properly. They're not needed. They just take away from otherwise good amplifiers.

Are you not able to disable them? IIRC on my XPA-3 you can turn the LEDs off via a switch on the rear. They're not metering LEDs though, just diagnostic LEDs and as I've never had any trouble with them I've left them on. My hardware is all in a separate closet so I can't see it anyway - if it was in the listening room I think I'd want to turn lights like that off - to me they're just a distraction and they don't really tell you very much that's worth knowing anyway (as you imply).

Kind Regards,

Keith
post #11359 of 17194
Quote:
Originally Posted by kbarnes701 View Post


Are you not able to disable them? IIRC on my XPA-3 you can turn the LEDs off via a switch on the rear. They're not metering LEDs though, just diagnostic LEDs and as I've never had any trouble with them I've left them on. My hardware is all in a separate closet so I can't see it anyway - if it was in the listening room I think I'd want to turn lights like that off - to me they're just a distraction and they don't really tell you very much that's worth knowing anyway (as you imply).

Kind Regards,

Keith

Yes. There is an off switch to disable the metering or you can shut the lights off altogether. The issue is that on some amps some LED's will glow with the switches in the off position. While metering, the lights are supposed light in sequence. Some have experienced metering out of order. Also some have experienced glowing LED's while the amp is completely off. This doesn't effect sound, but is not acceptable.
post #11360 of 17194
Quote:
Originally Posted by Secret Squirrel View Post

Yes. There is an off switch to disable the metering or you can shut the lights off altogether. The issue is that on some amps some LED's will glow with the switches in the off position.

Ooops. Out with the black electrical tape then Only kidding - not really what you want when you've spent your dollars....

Quote:
Originally Posted by Secret Squirrel View Post

While metering the lights are supposed light in sequence. Some have experienced metering out of order. Also some have experienced glowing LED's while the amp is completely off. This doesn't effect sound, but is not acceptable.

I agree. And as you said before, even when working properly, they're a fairly useless gimmick anyway. I suspect if I had this problem I'd open up the unit and physically disconnect the LEDs.

Kind Regards,

Keith
post #11361 of 17194
Quote:
Originally Posted by kbarnes701 View Post


Ooops. Out with the black electrical tape then Only kidding - not really what you want when you've spent your dollars....

I agree. And as you said before, even when working properly, they're a fairly useless gimmick anyway. I suspect if I had this problem I'd open up the unit and physically disconnect the LEDs.

Kind Regards,

Keith

According to one of the engineers at Emotiva I spoke with disconnecting them is not possible. Doing so will make the start up button non operable as well as not letting the amp perform the start up check that it runs each time you turn it on. My XPA-5's LEDs work fine. I have had led issues with several XPA-2's and with my XPA-1's. I really like these amplifiers despite these issues.
post #11362 of 17194
Quote:
Originally Posted by Secret Squirrel View Post

According to one of the engineers at Emotiva I spoke with disconnecting them is not possible. Doing so will make the start up button non operable as well as not letting the amp perform the start up check that it runs each time you turn it on. My XPA-5's LEDs work fine. I have had led issues with several XPA-2's and with my XPA-1's. I really like these amplifiers despite these issues.

How odd. I can see why they would share the circuitry, but not why disabling just the LEDs would cause those other problems. I guess it might be possible to leave the LEDs in circuit and just blank off the inside of the clear plexiglass window. It would *really* irritate me to have LEDs that didn't work properly. Fortunately, all is good on my XPA-3

Kind Regards,

Keith
post #11363 of 17194
Quote:
Originally Posted by Secret Squirrel View Post

According to one of the engineers at Emotiva I spoke with disconnecting them is not possible. Doing so will make the start up button non operable as well as not letting the amp perform the start up check that it runs each time you turn it on. My XPA-5's LEDs work fine. I have had led issues with several XPA-2's and with my XPA-1's. I really like these amplifiers despite these issues.

soo they will not fix or replace the unit ??
post #11364 of 17194
Quote:
Originally Posted by Fastslappy View Post

soo they will not fix or replace the unit ??

My first XPA-2 had these issues. They sent me a replacement that had the same issues. I asked them about just putting a new front panel in with the control module. They told me that they honestly don't know if their replacement parts don't have the same defects. It would be a waste of time to send the amp in for service just to have the issue show up again.

Because of this I gave up on the XPA-2 and decided to try a pair of XPA-1's. I got them during the holiday sale. They told me I should not have the same issues as the XPA-2 because they don't share any front panel parts. Well after having my XPA-1's for several months some LED issues started to show up. In one of my XPA-1's two of the center LED's start to glow. They just do this out of nowhere and then just go out. This is with the metering function on or off. This even happens with the LED's turned completely off. So in other words you can't turn them off. My other XPA-1 also sometimes meters the LED's out of sequence. It even has some of the red leds flickering. The amp was nowhere near clipping while it was doing this so the red lights should never flicker. Once again I called Emotiva and let them know about this and they said that sending the amps in for exchange was really not a fix because you never know if the new amps would do the same thing. I agree. The luck of getting another amp that does this is high since 4 of the 5 amps with metering functions have had issues. I really do like my XPA-1's so I decided to keep them. Using the metering function my speakers never require much more than 5 or 6 leds to flash. I designed some jet black plexiglass covers that go over the factory face plate. I made a slit in the plexiglass so I could still see the leds meter if I want. But in the middle of the display where I on occasion get those two led's that stick on. I cant see them at all. My DIY face plates cover them. I spent some time on these and mirror polished the edges. If you really didn't know it you would think the amps came that way. Maybe I will post some pictures later.
post #11365 of 17194
You have some sort of curse, SS. My XPA-3 LEDs never have issues. You are not one of those visitors from another planet living among us that affect electronics are you? Of course if you were, you would be so far advanced, that you could fix the problem...so I put a low probability on that theory
post #11366 of 17194
Quote:
Originally Posted by MichaelJHuman View Post

You have some sort of curse, SS. My XPA-3 LEDs never have issues. You are not one of those visitors from another planet living among us that affect electronics are you? Of course if you were, you would be so far advanced, that you could fix the problem...so I put a low probability on that theory

+1. I have bought many amps from Emotiva and they all function flawlessly including the LEDs (and they sound just as fine as any other high end amp I've owned).
post #11367 of 17194
I was bourn right here on planet earth. I do have an XPA-5 with no L.E.D. issues. I believe that the amps with non metering displays are not affected my these problems. There are other Emotiva owners that are having the same issues with their XPA-1's and XPA-2's. They have posted these issues over in the Emo lounge. I have also found reports of this in another forum but I cant remember the name of the forum right now.
post #11368 of 17194
Quote:
Originally Posted by Secret Squirrel View Post

I was bourn right here on planet earth. I do have an XPA-5 with no L.E.D. issues. I believe that the amps with non metering displays are not affected my these problems. There are other Emotiva owners that are having the same issues with their XPA-1's and XPA-2's. They have posted these issues over in the Emo lounge. I have also found reports of this in another forum but I cant remember the name of the forum right now.

My XPA-2 is exhibiting LED issues as well. When it gets too bad I will just turn the LEDs off. I/we got what I/we paid for.

My 2 XPA-5s and XPA-2 sound great though!
post #11369 of 17194
Quote:
Originally Posted by counsil View Post

My XPA-2 is exhibiting LED issues as well. When it gets too bad I will just turn the LEDs off. I/we got what I/we paid for.

My 2 XPA-5s and XPA-2 sound great though!

I disagree with you on the 'get what you paid for' statement as I think that Emotiva is priced the way gear ought to be. As for equipment, we are very similar, even down to the Buttkicker, SVS, Oppo, and Richard Gray power conditioning.
post #11370 of 17194
Everyone seems down on Emotiva because it's made in China, but most gear I've seen, amongst everything else, is made in China. The quality is fantastic. I don't understand the assault when everyone is contracting out offshore. The main thrust of my MBA program was to do just that for goodness sake.
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