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EMOTIVA Thread Q&A [TECHNICAL TALK ONLY] - Page 540

post #16171 of 17194
Quote:
Originally Posted by bootman_head_fi View Post

Personally I would have followed up a bit more than just one phone call and an email, but you are well within your rights as a consumer to return them. Just note that as you have read here, this isn't the norm but unfortunately it didn't apply in your case. Not making any excuses for Emotiva (I don't work for them or even currently own any gear from them) just stating some additional information readily available here. Again good luck.

I have sent multiple emails with no answers!
post #16172 of 17194
Quote:
Originally Posted by foraye View Post

I'm really curious...please post back if they send you a free label ...

I doubt it, but we will see?
post #16173 of 17194
Quote:
Originally Posted by foraye View Post

Ha Bootman "Typing away useless posts on the internet"...Not taking this bait!

My posts are only as usefull or useless as you make them, but what bait do you speak of?
Did I post anything that wasn't truthfull?

...Damm now I think I took your bait! lol
post #16174 of 17194
you have 30 days to let it air out, if it stays teh same after 3 weeks i would send it back for either a refund or try another.
post #16175 of 17194
Quote:
Originally Posted by wse View Post

No, I called during business hours the front desk told me they were to busy because of the SALE!!!

That is a poor excuse to not answer technical questions rolleyes.gif. I would think a company like Emotiva would have a sales staff to handle the volume when sales are going on. So basically Emotiva is saying that handling sales calls is more important than taking care of exsisting customers and the issues they might have.

Bill
post #16176 of 17194
Quote:
Originally Posted by Bill Mac View Post

That is a poor excuse to not answer technical questions rolleyes.gif. I would think a company like Emotiva would have a sales staff to handle the volume when sales are going on. So basically Emotiva is saying that handling sales calls is more important than taking care of exsisting customers and the issues they might have.

Bill

If it was me I would be back on the phone the second they hung up and not let up until they fixed it.

But I do understand not everyone is a nut like me and I don't expect everyone to handle this situation like I would.


Back to tech talk.

How would a Carver designed integrated tube amp with HT bypass for about $1500 sound to the good folks here?

(note this product or price is 100% pure speculation on my part. I have no real knowledge and just being true to my "useless posts" lifestyle. wink.gif )
post #16177 of 17194
Quote:
Originally Posted by bootman_head_fi View Post

If it was me I would be back on the phone the second they hung up and not let up until they fixed it.

But I do understand not everyone is a nut like me and I don't expect everyone to handle this situation like I would.


Back to tech talk.

How would a Carver designed integrated tube amp with HT bypass for about $1500 sound to the good folks here?

(note this product or price is 100% pure speculation on my part. I have no real knowledge and just being true to my "useless posts" lifestyle. wink.gif )

boot,

It is true that sometimes one has to be persistent but that gets old after awhile. One should not have to go to that extent to get proper service.

I would be interested in a Carver tube preamp with HT Bypass. One that doesn't need to be powered up for the HT Bypass input to be used.

Bill
post #16178 of 17194
Quote:
Originally Posted by bootman_head_fi View Post

My posts are only as usefull or useless as you make them, but what bait do you speak of?
Did I post anything that wasn't truthfull?

...Damm now I think I took your bait! lol

LOL Bootman...Its your tagline! ...right under your screen name!
<<<<<<<<<<<<<<<<<<<<
post #16179 of 17194
Quote:
Originally Posted by Bill Mac View Post

That is a poor excuse to not answer technical questions rolleyes.gif. I would think a company like Emotiva would have a sales staff to handle the volume when sales are going on. So basically Emotiva is saying that handling sales calls is more important than taking care of exsisting customers and the issues they might have.

Bill

I got a much better excuse..." We only have one tech in today, and he is at lunch (2:15 EST). Call back in about an hour!"

I did in 90 mins. and he was now swamped. She did take my number and he did call back in about 10 minutes"

Either way, they now have my unit, and wait to hear back.

I'm calming down a bit now...one co-worker just told me about his outlaw amp that had a capacitor shooting sparks when he turned it on, and another co-worker had an Anthem that was doing exactly what mine is doing (going into protection for no reason).
It seems like the higher end stuff I buy the greater the pain!...or is the pain greater because I paid more for it?
post #16180 of 17194
Quote:
Originally Posted by foraye View Post

I got a much better excuse..." We only have one tech in today, and he is at lunch (2:15 EST). Call back in about an hour!"

I did in 90 mins. and he was now swamped. She did take my number and he did call back in about 10 minutes"

Either way, they now have my unit, and wait to hear back.

I'm calming down a bit now...one co-worker just told me about his outlaw amp that had a capacitor shooting sparks when he turned it on, and another co-worker had an Anthem that was doing exactly what mine is doing (going into protection for no reason).
It seems like the higher end stuff I buy the greater the pain!...or is the pain greater because I paid more for it?

At least they did call you back. smile.gif
Failures happen all the time to virtually every brand. Sucks but it does happen.
post #16181 of 17194
Quote:
Originally Posted by foraye View Post

LOL Bootman...Its your tagline! ...right under your screen name!
<<<<<<<<<<<<<<<<<<<<


It is the truth.
These are useless posts.
at least i admit it up front. tongue.gif
post #16182 of 17194
Quote:
Originally Posted by Bill Mac View Post

That is a poor excuse to not answer technical questions rolleyes.gif. I would think a company like Emotiva would have a sales staff to handle the volume when sales are going on. So basically Emotiva is saying that handling sales calls is more important than taking care of exsisting customers and the issues they might have.

Bill

Think of all the other people and companies that need your help, there are lots of em'. I've always wondered why Emotiva gets your undivided attention........Is there any other company that you pursue with such vigor?? It's like leave for weeks, come back, same old same old, almost like Groundhog day........biggrin.gif
post #16183 of 17194
Quote:
Originally Posted by bootman_head_fi View Post

It is the truth.
These are useless posts.
at least i admit it up front. tongue.gif

boot,

I always appreciated your honesty smile.gif.

Bill
post #16184 of 17194
Quote:
Originally Posted by Elmo C View Post

Quote:
Originally Posted by Bill Mac View Post

That is a poor excuse to not answer technical questions rolleyes.gif. I would think a company like Emotiva would have a sales staff to handle the volume when sales are going on. So basically Emotiva is saying that handling sales calls is more important than taking care of exsisting customers and the issues they might have.

Bill

Think of all the other people and companies that need your help, there are lots of em'. I've always wondered why Emotiva gets your undivided attention........Is there any other company that you pursue with such vigor?? It's like leave for weeks, come back, same old same old, almost like Groundhog day........biggrin.gif
lol bill is almost like a broken record at times. However for me I would much rather read bills well thought out and meaningful critiques on all issues related to emotiva in general then those few loud posters who do nothing but bitch about and slam the company at every oppurtunity or worse the ones who label or name call owners of Emo gear. I mean really what's he point of hating on a company or product just for existing? I will never understand what motivates the haters....

I do value those who share their experiences good and bad for any products that I may be interested in.
post #16185 of 17194
Quote:
Originally Posted by 67jason View Post


I do value those who share their experiences good and bad for any products that I may be interested in.

Agreed.
We need the honest good with the honest bad.
post #16186 of 17194
Quote:
Originally Posted by 67jason View Post

lol bill is almost like a broken record at times. However for me I would much rather read bills well thought out and meaningful critiques on all issues related to emotiva in general then those few loud posters who do nothing but bitch about and slam the company at every oppurtunity or worse the ones who label or name call owners of Emo gear. I mean really what's he point of hating on a company or product just for existing? I will never understand what motivates the haters....

I do value those who share their experiences good and bad for any products that I may be interested in.

jason,

Thanks (I think) wink.gif. I know I get on Emotiva but the stuff that bothers me seems so simple for them to address. I'll leave it at that smile.gif.

Bill
post #16187 of 17194

So I spoke with some one there, who suggested to try one more week, and if they still smell then to send them back!  I don't think that it's going to change any thing but I will give them five more days and we will see. 

 

If they still smell after a week then forget it EMOTIVA is out the door I don't think I will ever buy anything from them again after this experience!  

 

I just received my Oppo BDP-105 in Silver and guess what it doesn't smell anything! None of my electronics ever had any smell at all, Classé, Integra Research, BAT, Onkyo, Denon, Marantz, Yamaha, Harman, Sony, TEAC, Panasonic, Pioneer you name it none of them ever smelled anything when cold and even when they get hot.

 

Never have I had such a bad experience!

post #16188 of 17194
Quote:
Originally Posted by wse View Post

So I spoke with some one there, who suggested to try one more week, and if they still smell then to send them back!  I don't think that it's going to change any thing but I will give them five more days and we will see. 

If they still smell after a week then forget it EMOTIVA is out the door I don't think I will ever buy anything from them again after this experience!  

I just received my Oppo BDP-105 in Silver and guess what it doesn't smell anything! None of my electronics ever had any smell at all, Classé, Integra Research, BAT, Onkyo, Denon, Marantz, Yamaha, Harman, Sony, TEAC, Panasonic, Pioneer you name it none of them ever smelled anything when cold and even when they get hot.

Never have I had such a bad experience!



What did the tech say it might be from?
post #16189 of 17194
Quote:
Originally Posted by wse View Post


If they still smell after a week then forget it EMOTIVA is out the door I don't think I will ever buy anything from them again after this experience!  

Never have I had such a bad experience!

Please just return your Emotiva product and buy something else. I can almost hear the giddiness in your posts as you deride the company.

I read this thread because I'm interested in their (hopefully) upcoming 7-channel XPR amp. It gets really tiresome reading posts from people like you that only seem interested in bad-mouthing the company.

PS - your response will fall on my "deaf" ears as I have found the ignore tool.
post #16190 of 17194
Quote:
Originally Posted by kps88user View PostPlease just return your Emotiva product and buy something else. I can almost hear the giddiness in your posts as you deride the company. I read this thread because I'm interested in their (hopefully) upcoming 7-channel XPR amp. It gets really tiresome reading posts from people like you that only seem interested in bad-mouthing the company.  PS - your response will fall on my "deaf" ears as I have found the ignore tool.

I am glad you like their products, never the less that is my experience with them and it's unfortunate as I thought they would be good value, unfortunately that is not the case so yes I think I will just return them and be done with it. Best of luck to you!

post #16191 of 17194
Quote:
Originally Posted by comfynumb View PostWhat did the tech say it might be from?

No clue, they said all electronics have a smell!! Maybe theirs but any other brands I have bought doesn't!

post #16192 of 17194
Quote:
Originally Posted by wse View Post

So I spoke with some one there, who suggested to try one more week, and if they still smell then to send them back!  I don't think that it's going to change any thing but I will give them five more days and we will see. 

If they still smell after a week then forget it EMOTIVA is out the door I don't think I will ever buy anything from them again after this experience!  

I just received my Oppo BDP-105 in Silver and guess what it doesn't smell anything! None of my electronics ever had any smell at all, Classé, Integra Research, BAT, Onkyo, Denon, Marantz, Yamaha, Harman, Sony, TEAC, Panasonic, Pioneer you name it none of them ever smelled anything when cold and even when they get hot.

Never have I had such a bad experience!

Did you buy all the other brands as used or new?
post #16193 of 17194
Quote:
Originally Posted by MUDCAT45 View PostDid you buy all the other brands as used or new?

New

post #16194 of 17194
Quote:
Originally Posted by wse View Post

No clue, they said all electronics have a smell!! Maybe theirs but any other brands I have bought doesn't!


I've had new electronics have a smell for a few days and might have even overheated a reciever or two biggrin.gif but nothing that would chase me out of the house, so this is really strange.
post #16195 of 17194
Back to tech talk.

There is now a REW/UMC-200 thread that just started over at the lounge.
post #16196 of 17194
Quote:
Originally Posted by bootman_head_fi View Post

Back to tech talk.

There is now a REW/UMC-200 thread that just started over at the lounge.

Should be some good reading for Bill. Maybe he can borrow a PC from someone and access the site.smile.gif
post #16197 of 17194
Quote:
Originally Posted by MUDCAT45 View Post

Should be some good reading for Bill. Maybe he can borrow a PC from someone and access the site.smile.gif


Man, that is cold. lol

Bill is a big boy. If he wants to read up he will.wink.gif
post #16198 of 17194
Quote:
Originally Posted by bootman_head_fi View Post

Man, that is cold. lol

Bill is a big boy. If he wants to read up he will.wink.gif

I was just ribbing Bill. Although you would not know it from our conversations I do like Bill. We just have our differences of opinion and it seems we are both stubborn. In the past I have even sent him pm's telling him that I enjoyed his posts.
post #16199 of 17194
Quote:
Originally Posted by MUDCAT45 View Post

Should be some good reading for Bill. Maybe he can borrow a PC from someone and access the site.smile.gif

Hey Mud,

This post made me laugh biggrin.gif! Here is a visual.............. I'm on the streets of Boston instead of pan handling I'm asking to use peoples laptops to access just one site, honest no porn!

Quote:
Originally Posted by MUDCAT45 View Post

I was just ribbing Bill. Although you would not know it from our conversations I do like Bill. We just have our differences of opinion and it seems we are both stubborn. In the past I have even sent him pm's telling him that I enjoyed his posts.

I think you finally hit the jackpot! We are both stubborn so I'm going to back off on our endless debate. Yes you have PM'd me and we aren't arch enemies as many here would think smile.gif.

Bill
post #16200 of 17194
Quote:
Originally Posted by Bill Mac View Post

Hey Mud,

This post made me laugh biggrin.gif! Here is a visual.............. I'm on the streets of Boston instead of pan handling I'm asking to use peoples laptops to access just one site, honest no porn!
I think you finally hit the jackpot! We are both stubborn so I'm going to back off on our endless debate. Yes you have PM'd me and we aren't arch enemies as many here would think smile.gif.

Bill

This reminds me of a news article that Jay Leno read.
A lady reported that someone had broken in her home and used her computer to order and charge things to her. Said it had to be a break in because her 30 + son was at her home most days and had not seen anyone use her computer.
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