AVS › AVS Forum › Gaming & Content Streaming › Home Theater Gaming › Xbox Area › Credit card and management on Xbox.com
New Posts  All Forums:Forum Nav:

Credit card and management on Xbox.com

post #1 of 23
1/5/07 at 6:27pm
Thread Starter 
Just wanted to ask anyone who has added a credit card to their Xbox Live account, can you delete the card details yourself or have to call xbox support? I am always wary of entering CC details that are kept on record, especially if there is a chance a company like EA could get hold of my details. Thanks
Reply
Reply

AVS Top Picks

post #2 of 23
1/11/07 at 3:06pm
Quote:
Originally Posted by efjay View Post

...especially if there is a chance a company like EA could get hold of my details....

My God, this is an example of how the internet totally brainwashes some folks.

Hating EA for various reasons like re-hashing old game ideas is one thing, but to think that they're theives because you don't like this year's Madden is just nuts.

Just what is a "company like EA"? Define your statement please. Can't wait for the references to pay content on Live, or how bad Carbon sucks, or something else.
Reply
Reply
post #3 of 23
1/11/07 at 3:43pm
There is a thing called privacy. What excalty would EA do with your credit card number? I have entered my info on many of websites and many of gameing consoles (wii, xbox, ps3) so you really have nothing to worry about.

When i was young and with my first CC, i was nevious about entering that data into a computer but now, everything i do is online. Its what you do to pay bills etc.. Heck, you can't even book an airline ticket without a credit card.

Your credit card number is more at rish say you computer becomes corrupt and you get hacked. or you have a better chance of being mugged and having your stuff stolen, depending where you live.
Reply
Reply
post #4 of 23
1/11/07 at 4:16pm
Thread Starter 
This is why http://www.joystiq.com/2006/08/08/ea...-brother-role/

Not sure of the accuracy of this story but I remember I got an email from EA when I downloaded the demo of Battlefield 2 and signed in to Live which suggests there is some information being passed on to EA.
Reply
Reply
post #5 of 23
1/11/07 at 4:18pm
Thread Starter 
Quote:
Originally Posted by schticker View Post

My God, this is an example of how the internet totally brainwashes some folks.

Hating EA for various reasons like re-hashing old game ideas is one thing, but to think that they're theives because you don't like this year's Madden is just nuts.

Just what is a "company like EA"? Define your statement please. Can't wait for the references to pay content on Live, or how bad Carbon sucks, or something else.

I had you on ignore but took you off because I thought you had posted something of use - thanks for reminding me why I did in the first place.
Reply
Reply
post #6 of 23
1/11/07 at 4:27pm
Quote:
Originally Posted by efjay View Post

I had you on ignore but took you off because I thought you had posted something of use - thanks for reminding me why I did in the first place.

so you ignore him for telling the truth? I guess I'll be next on your list.

Everything he said is 100% true. Even if MS shared your CC details with EA, the most they'd use it for is identity verification most likely for data purposes (i.e. your sex/age)

WTF, do you think EA would charge your card without you ever knowing? I mean seriously, what do you think would come of this?

Paranoia FTW. I'm sure you'd be one of the people to watch the "conspiracy" videos of 9/11 and post how true it is everyone.
Reply
Reply
post #7 of 23
1/11/07 at 4:47pm
Thread Starter 
Quote:
Originally Posted by aC39 View Post

so you ignore him for telling the truth? I guess I'll be next on your list.

Everything he said is 100% true. Even if MS shared your CC details with EA, the most they'd use it for is identity verification most likely for data purposes (i.e. your sex/age)

WTF, do you think EA would charge your card without you ever knowing? I mean seriously, what do you think would come of this?

Paranoia FTW. I'm sure you'd be one of the people to watch the "conspiracy" videos of 9/11 and post how true it is everyone.

Where is the truth in what he said? I asked a question, the logical response would be to say "you have no concerns, if you still do monitor your credit cards, accounts etc". Something along the lines of what mcmushx15 posted. Rather he attacks me saying I am hating on EA. And you also now accuse me of watching "conspricy" videos.

My original post did not say anything negative about him. If I was negative about EA that is my opinion and I did not accuse EA of anything. Yet the response was worded as an attack.

Its a shame, sometimes the simplest things like being polite are beyond most people. Thanks for all the responses.

Mods please close.
Reply
Reply
post #8 of 23
1/11/07 at 5:29pm
Quote:
Originally Posted by efjay View Post

Just wanted to ask anyone who has added a credit card to their Xbox Live account, can you delete the card details yourself or have to call xbox support? I am always wary of entering CC details that are kept on record, especially if there is a chance a company like EA could get hold of my details. Thanks


Since it doesn't look like your question was answered. Here goes. No, neither you nor the folks at XBOX live support can delete the info. How do I know? Well here is my horror story...

I bought my 360 right before the 4th of July weekend, signed up for a gold membership and went about my business. In late July the card I had used to sign up with was stolen. I reported it to my bank and got another one issued. I logged into live as soon as I got it and entered all the info. I don't play games much on my 360, in fact I still don't own any. I do use it extensively as an extender tho and used it to purchase and download media from Live. Anyway in November right before Thanksgiving I got an email from Xbox Live telling me my account had been suspended. I was heading out of town for the holiday but did try to call before I left and got a message that the wait time was greater than 20 minutes so I hung up. I got back in early December and called them. The first guy I got actually accused me of trying to cheat microsoft and there was nothing he could do about reinstating my account. Called back got a supervisor and after about 90 minutes on the phone managed to convince them that it was their error not mine(for some reason the system would not attempt to bill the new card, just the old one over and over) anyway after 2 weeks of needing to go to one department and then another, it was finally taken care of and to Lives credit I was issued a 2 month free subscription card. BUT that old card info is still there and I'm told it can't be deleted but should fall off when the card would have expired in 2009.
Reply
Reply
post #9 of 23
1/11/07 at 5:31pm
while I agree sometimes a simple answer is sufficient, his post was in his own way intended to highlight the fact that you were, in fact, acting quite paranoid about such a large company, and that it is unfounded.

Trust me, I don't mind any level of hating on EA, but you were in fact hating on them, and accusing them, although rather indirectly.

Just by stating your distrust for your CC details in regards to how MS or EA would handle them is in itself an attack on that companies crediibility and responsibility. I'm just surprised in this day that that level of distrust could be harbored towards such a large and public company. Were there anythning underhanded being done with peoples personal details, especially that of a credit card, it would almost certainly spell doom for that company and it's shareholders.

While corruption exists, it is typically not handled in such a manner on the industrial side. Some guy dumpster diving for your reciepts and CC statements is a MUCH larger risk than EA.

If you want to feel safer, get a firewall and a paper shredder, that will go miles farther than removing your CC from your Live account.
Reply
Reply
post #10 of 23
1/11/07 at 5:41pm
Thread Starter 
Quote:
Originally Posted by rclifton View Post

Since it doesn't look like your question was answered. Here goes. No, neither you nor the folks at XBOX live support can delete the info. How do I know? Well here is my horror story...

I bought my 360 right before the 4th of July weekend, signed up for a gold membership and went about my business. In late July the card I had used to sign up with was stolen. I reported it to my bank and got another one issued. I logged into live as soon as I got it and entered all the info. I don't play games much on my 360, in fact I still don't own any. I do use it extensively as an extender tho and used it to purchase and download media from Live. Anyway in November right before Thanksgiving I got an email from Xbox Live telling me my account had been suspended. I was heading out of town for the holiday but did try to call before I left and got a message that the wait time was greater than 20 minutes so I hung up. I got back in early December and called them. The first guy I got actually accused me of trying to cheat microsoft and there was nothing he could do about reinstating my account. Called back got a supervisor and after about 90 minutes on the phone managed to convince them that it was their error not mine(for some reason the system would not attempt to bill the new card, just the old one over and over) anyway after 2 weeks of needing to go to one department and then another, it was finally taken care of and to Lives credit I was issued a 2 month free subscription card. BUT that old card info is still there and I'm told it can't be deleted but should fall off when the card would have expired in 2009.

Thanks for answering my question, that's just what I wanted to know.
Reply
Reply
post #11 of 23
1/11/07 at 5:44pm
If you're going to imply that a company is unscrupulous, you had better back it up.

I wonder why a person would even ask a question such as this here. If a person is concerned about the privacy of their data, they need to read (and understand) a company's privacy policy.
Reply
Reply
post #12 of 23
1/11/07 at 6:00pm
More on topic: how do you delete a credit card account on Xbox Live?

I have one that expired. It was easy to add a new one to add some MS points. However, now whenever I purchase something, it defaults to the first expired card and I have to select other payment option to select the correct account. There are no button options (that I've seen) for "account options" or "delete account", etc.

Just curious. I can call MS directly sometime in the future of course. Just wondering if anyone here knew.
Reply
Reply
post #13 of 23
1/11/07 at 6:26pm
Quote:
Originally Posted by Wesley Hester View Post

More on topic: how do you delete a credit card account on Xbox Live?

I have one that expired. It was easy to add a new one to add some MS points. However, now whenever I purchase something, it defaults to the first expired card and I have to select other payment option to select the correct account. There are no button options (that I've seen) for "account options" or "delete account", etc.

Just curious. I can call MS directly sometime in the future of course. Just wondering if anyone here knew.

You can't. Not from the dashboard on the 360, not from your PC logged into the service and the folks that answer the phone for xbox live support cant delete it either.
Reply
Reply
post #14 of 23
1/11/07 at 6:30pm
Manage it on the website. I've removed two credit card accounts over the years.
Reply
Reply
post #15 of 23
1/11/07 at 6:46pm
I tired removing mine, but couldn't do it online. my live account is paid up for almost 24 months, and I wanted to remove it so that my son can't just add MS points.
Reply
Reply
post #16 of 23
1/12/07 at 2:06am
Quote:
Originally Posted by 5150 View Post

Manage it on the website. I've removed two credit card accounts over the years.

I was able to see the expired card online. It said it was "about to expire". Anyway, I was able to transfer my account from it to the new card (which was already there and listed too) by selecting it as "another payment method". Once the transfer was complete, the old card wasn't listed anymore.

Thanks.
Reply
Reply
post #17 of 23
1/12/07 at 4:22am
Quote:
Originally Posted by paudemge View Post

I tired removing mine, but couldn't do it online. my live account is paid up for almost 24 months, and I wanted to remove it so that my son can't just add MS points.

Parental controls......
Reply
Reply
post #18 of 23
1/12/07 at 5:10am
Quote:
Originally Posted by 5150 View Post

Manage it on the website. I've removed two credit card accounts over the years.

Same here. I was able to remove an old card through Microsoft's Billing and Account Management website.
Reply
Reply
post #19 of 23
1/12/07 at 6:55am
EA is in ur Xbox, stealing ur credits.
Reply
Reply
post #20 of 23
1/12/07 at 6:56am
Quote:
Originally Posted by SixkillerNYC View Post

EA is in ur Xbox, stealing ur credits.

no cute cat picture with EA tatoo'd on it's face, no care
Reply
Reply
post #21 of 23
1/12/07 at 7:44am
As long as you have two different credit cards, you can manage an erase one of them through xbox.com

But you have to have at least one credit card registered, that's the one I believe you have to call and have them erase it for you.
Reply
Reply
post #22 of 23
1/12/07 at 8:28am
Quote:
Originally Posted by rclifton View Post

BUT that old card info is still there and I'm told it can't be deleted but should fall off when the card would have expired in 2009.

It's easier than that. Live will probably try to automatically re-up your account using that number when the year expires, but when it doesn't work, you'll have to enter the new number anyway. Happened when I switched banks and used a different card.
Reply
Reply
post #23 of 23
1/15/07 at 8:42am
Quote:
Originally Posted by 5150 View Post

If you're going to imply that a company is unscrupulous, you had better back it up.

He is, but is has to do with EA's rape of the land when it comes to lack of innovation with their premier titles.

Somehow that translates to theft and credit card fraud.
Reply
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Xbox Area

AVS Top Picks

AVS › AVS Forum › Gaming & Content Streaming › Home Theater Gaming › Xbox Area › Credit card and management on Xbox.com