Originally Posted by redgtconv
The Vizio definitely does not allow for firmware upgrades by the user. It would seem that the Phillips should allow this, however, you would think that they would state that in their specs and they don't. So I won't assume that it does. I agree that this is a very important feature. Isn't it just amazing how poorly all of these people are trained about their own products. I too, would prefer the Philips, all things being equal. But how the heck are we supposed to make an educated decision when we can't get basic information from either of these companies?
The Vizio has a service port, the Phillips has a USB port. Neither are stated to allow the customer to update firmware. Don't count on ever getting a revised firmware update on either of these.
(EDIT: The Phillips DOES allow updates through USB as pointed out in later posts)
Unfortunately the first level support at companies in general are not trained so well anymore. I don't believe anything they tell me, any more than I would believe something said at BB or CC. Most people do not understand the technology well enough to support it, or even talk intelligently about it. If you are lucky enough to get an engineer on the line you might get some relevant information.
The best information comes from other users. It has been pointed out by various users that the V47 does accept 1080p over composite and HDMI. We can be fairly certain that the Phillips does not, as it is not stated in the specs and no one has claimed being able to do it.
If 1080p input is important or if VGA input (DE-15 connector) is needed, this Phillips is not the panel to buy.