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Is US JVC DLA-RS1 Warranty valid in Canada?

post #1 of 4
Thread Starter 
If we Canadians purchase a JVC DLA-RS1 from AVS or other US dealer,
is the warranty valid in Canada or do we need to ship to US,
or is it not valid at all?
post #2 of 4
Jack,

You would need to return the unit to a US service center for warranty repair.

To shed some light on this whole issue, the factory essentially sells the products to sales companies in various regions of the world with no warranty. Each sales company must factor anticipated warranty costs into the price of the productj and cover the cost of any warranty work done by the regional service organization.

If you buy a projector in the US and want to have it serviced in Canada, (or vice versa) the Canadian sales company did not accrue the warranty monies that are figured into each sale...additionally, they would be charged for parts and labor to repair the unit without the benefit of having made the profit on the sale.

Cheers,
post #3 of 4
Thread Starter 
Thanks Tom, makes sense.
post #4 of 4
Quote:
Originally Posted by JackLT View Post

If we Canadians purchase a JVC DLA-RS1 from AVS or other US dealer,
is the warranty valid in Canada or do we need to ship to US,
or is it not valid at all?

Based on many comments from friends it seem that you would get a better service in the USA anyway. JVC Canada as a poor reputation regarding services. I've been warn by many not to buy any JVC product in Canada. Don't know if it is really that bad.

Bruno
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