I bought one of these from Best Buy. It has been a piece of junk from the get go !
I have done all the firmware updates.
It stopped sending a signal thru the HDMI cable, so I contacted LG customer support. Somehow, I was STUPID
enough to send them $69 for labor and the unit. The repair tech called me but had no idea about anything. He claimed it just needed a software update. It came back still broken.
So I sent it back a 2nd time. They called again, claimed they replaced the circuit or motherboard. Anyway, now, when you put in a Blue Ray DVD, there is no sound.
Regular DVD's play the sound. HDMI still doesn't work.
It's sitting in my basement getting dusty with less than a year of use
. Replaced with a good Sony unit.
By the way, I have had terrible luck with all LG products (Bad washer couple of months old, actually a replacement for the first LG washer which flooded the floor 1st time I turned it on).
I will NEVER
buy anything LG again !