Originally Posted by raynell1dog
i have recently purchased a panasonic showstopper pv-hs1000. i tried connecting it to get local numbers. all i get is a statement "Unable to Authorize Connection", do i need a new hard drive, or need to go to some website to activate it. please i need some help.
This will occur if the operating system is grossly out of date. To find out what version software you have press 411, so you see it on the screen, and then press the "zones" button within 5 seconds. If you did it fast enough, a special screen will open up. If the software version reads 2.0 (I believe it's the top line) then the software must be overwritten with current version software 3.02 before it can connect and download guide data. I can help you with the overwrite if need be for a small fee.