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Pace Vegas TDC575D SD-DVR - Page 2

post #31 of 309
Quote:
Originally Posted by lindend View Post

The incoming content is MPEG2 and its saved as MPEG-2. Vegas doesn't have an encoder in it.

Well that explains a lot indeed. I just assumed that the analog channels were being encoded, but evidently Comcast also encodes those channels in a separate digital stream.

Comcast would have to make significant changes their infrastructure to use better codecs.

Obviously, it makes sense to just record the MP2 stream instead of having to mess with transcoding it. And it explains why the Vegas is able to record two programs, while playing a recorded program using just a MIPS processor.


Quote:
Originally Posted by lindend View Post

I view it as more than a stop gap.

I respect your opinion. I wouldn't want to suggest that the Vegas isn't targeted towards a very viable market. I certainly appreciate what the Vegas can do for me at the cost that Comcast charges.
post #32 of 309
I have one of these boxes and it won't turn on. I have Comcast in Chicago, and they gave me the same remote that I use for my motorola. The remote worked while the tech was programming it and downloading software/firmware updates, but after he did that, the remote will not turn the box on. So I have a paper weight.
post #33 of 309
Quote:
Originally Posted by nangeloc View Post

I have one of these boxes and it won't turn on. I have Comcast in Chicago, and they gave me the same remote that I use for my motorola. The remote worked while the tech was programming it and downloading software/firmware updates, but after he did that, the remote will not turn the box on. So I have a paper weight.

1) Unplug your box's power chord.

2) Wait 10 seconds.

3) Plug it back in.

4) Observe front display for:
...a) Red "POWER"
...b) Envelope Icon (flashes quickly)

5) Wait about 2 minutes (there abouts)

6) Press the "CBL" or "CABLE" key on the remote.

7) Press the POWER key.


If this does not work, but you DO have the RED "POWER" on the display of the box, then call your provider and ask them walk you through reprogramming the remote to your Cable Box.

[edit]

If you DO NOT see the RED "POWER" on the display, you need to contact your providers tech support and double check through their trouble-shooting steps, and if that does not solve the issue, then you may be looking at replacing the box.

[/edit]
post #34 of 309
Hey I had a follow up Q regarding this deck.

What type of digital cable transmission standard is my provider using with this deck? More specifically, I am confused about QoS ATSC and so called digital NTSC. I am trying to figure out if I can get an HD (over air AND over cable) & Digital cable tuner card for my PC that would give me all of my digital SD channels (I have confirmed that my cable company does transmit all channels digitally vid&aud) and all available HD channels as well.

So I guess what I'm asking is what type of video/cable transmission standards would a PC pci tuner card need to be capable of decoding in order for me to get all my cable channels (both SD and HD) on my computer?

*Sorry I know this is kind of off-topic, but I figured people who knew a lot about my cable-tuner would be the people to ask... TIA

B~
post #35 of 309
So far I've had my Vegas box "freak out" twice, where it becomes unresponsive, shuts completely off (no indication on front panel). When it comes back online, the scheduling guide information is gone and set to "To Be Announced" while it redownloads it over the course of several hours.

I've also noticed some errors in recording...A program that looks fine watching live, will play back with MP2 audio and video stream corruption.
post #36 of 309
The Pace manual says a VCR recorder can be used with this DVR. Has anyone successfully used a DVD recorder with this DVR? I'd like a way to archive my recordings without compromising quality. I've noticed on various sites that people have mixed success using DVD recorders with DVR's and would hate to buy one that doesn't do what I want it to do.
post #37 of 309
Quote:
Originally Posted by SpringtuckyMac View Post

So far I've had my Vegas box "freak out" twice, where it becomes unresponsive, shuts completely off (no indication on front panel). When it comes back online, the scheduling guide information is gone and set to "To Be Announced" while it redownloads it over the course of several hours.

I've also noticed some errors in recording...A program that looks fine watching live, will play back with MP2 audio and video stream corruption.

I've had the same thing happen a few times. My kids had told me a few times that the tv just went blank on them....I chaulked it up to one of them hitting the power button or something like that.... But then I was in the room once when it happened and saw that none of them were near the remote. Same experience with the guide information being blank after the event, and it takes many hours for the guide to build itself back up again.

After it occured, I went into the advanced setup to check on the system uptime and it indicated the uptime time restarted because the uptime only showed the amount of time that had elapsed since the event occured.
post #38 of 309
I have a problem with my screen going blank as well. It seems to happen shortly after I use ANY of the DVR functions. Once it happens the first time, the picture and audio will return if I change the channel, but disappear again 10 seconds or so later. I can't use the DVR at all because of this. The only way to fix it once this starts happening is to unplug it. So far all Comcast has done is send a reset, which didn't work. This morning I got a message on the screen with the error code ACC. Anyone know what this means? I've yet to call Comcast again to sit on hold for an hour before NOT receiving a solution. Firmware is 9.18 BTW.

EDIT: It just happened to me again when I had touched absolutely nothing after plugging the box in, so I guess this doesn't depend on whether I'm using any of the DVR controls. It DOES seem to make it more likely, though. I tried recording a program as well today, and the box crashed immediately after the recording was finished.
post #39 of 309
Quote:
Originally Posted by SpringtuckyMac View Post

So far I've had my Vegas box "freak out" twice, where it becomes unresponsive, shuts completely off (no indication on front panel). When it comes back online, the scheduling guide information is gone and set to "To Be Announced" while it redownloads it over the course of several hours.

The symptoms sound like the box rebooted (this might be caused by a bug or a software update or a number of other reasons). Have you isolated the reboot to any specific steps or programs?

When the box reboots, TV Guide must recollect its guide data (and this can take a while as you've noticed).

Quote:
Originally Posted by SpringtuckyMac View Post

I've also noticed some errors in recording...A program that looks fine watching live, will play back with MP2 audio and video stream corruption.

When you say corruption, do you mean macroblocking, black video or something else?
post #40 of 309
I've never had mine become completely unresponsive, but I have noticed that this deck seems to have a harder time keeping up with the stream that other boxes I've had in the past.

What I mean is that it seems the audio/video streams hiccup fairly regularly. Typically the audio will drop for about a half a second and the video will only skip a few frames, but sometimes I'll get a frozen macroblocked screen for a second or two before a few seconds of black screen (w/ no audio). But this whole sequence will rarely last more than 5-10 seconds. But it is annoying simply for how often it can happen at times. It seems slighly worse during the playback of recorded programs or time-shifted live viewing but not significantly.

Is this different than what you all are talking about (though obviously less severe)?

I would be interested in any ideas on how to lessen or stop this behavior on my deck if anyone knows an easy fix...

TIA,
B~
post #41 of 309
Quote:
Originally Posted by bpapa9013 View Post

Is this different than what you all are talking about (though obviously less severe)?

Yes, this is a different issue. It sounds more like a signal strength/quality issue. Do you know how to go into diagnostics and check your in band signal strength?

If not, this is what you should do:

While your box is on, press the Power button and then the select button (the select button needs to be pressed very soon after the power button).

This will bring up the diagnostics screen. Then chose page 4 (In band status). Please post the values you see on this page.

When done, press the power button to get out of diagnostics and the power button again to resume watching TV.
post #42 of 309
Quote:
Originally Posted by lindend View Post

The symptoms sound like the box rebooted (this might be caused by a bug or a software update or a number of other reasons). Have you isolated the reboot to any specific steps or programs?

As a software professional I'm always looking for reproducible errors. Unfortunately, I haven't found a consistent way to reproduce the reboot on the Vegas box. I thought it might be load (watch one pre-recorded program and record two), heat, sequence of commands, etc. None of them have panned out. It reboots every 2-3 days on its own, wether anyone is using it or not, seemingly regardless of what the Vegas is doing.

I wish there was an accessible log or other diagnostic output from the OpenTV OS on the box that I could provide.

From the diagnostic screen, signal strength is good, and the firmware version is 9.18. If there's something I can provide from the diagnostics screen right after a reboot, please let me know.

Quote:
Originally Posted by lindend View Post

When the box reboots, TV Guide must recollect its guide data (and this can take a while as you've noticed).

It stores the guide in memory instead of on the HD? Bummer...


Quote:
Originally Posted by lindend View Post

When you say corruption, do you mean macroblocking, black video or something else?

Bit errors, like watching a scratched up or very dirty DVD on a cheap DVD player.
post #43 of 309
Quote:
Originally Posted by SpringtuckyMac View Post

As a software professional I'm always looking for reproducible errors. Unfortunately, I haven't found a consistent way to reproduce the reboot on the Vegas box.

Can you check to see if the reboot happens at a specific time(s) of day?

Quote:
Originally Posted by SpringtuckyMac View Post

I wish there was an accessible log or other diagnostic output from the OpenTV OS on the box that I could provide.

Its actually Linux and you're right, there's no way to capture a debug log right now.

Quote:
Originally Posted by SpringtuckyMac View Post

If there's something I can provide from the diagnostics screen right after a reboot, please let me know.

I don't think so, but if I do think of something, I'll let you know.

Quote:
Originally Posted by SpringtuckyMac View Post

Bit errors, like watching a scratched up or very dirty DVD on a cheap DVD player.

Do you know if this happens on both tuners or just a particular tuner?
post #44 of 309
Just found these forums and will be checking them out. I just got the pace box this weekend. Still to early to decide if I like it or not. I have a 6208 also which I prefer as I can download the programs. I don't like the fact there are no firewire ports on the pace box.

BTW, I am in Anchorage and use GCI.
post #45 of 309
Lindend,

I figured I would ask you a familiar question but in the right thread. How do I know if I have the right versions of software on my vegas, that would allow me to program a 30 sec skip?

Also I am very perplexed about something. I have recorded on my dvr 3.5 hours of programing. The TVG is saying I have 20% of it filled already. If you do the math it is way off at. In Pace diag, it says I have around 47 hours left? Can you clear anything up for me?
post #46 of 309
Quote:
Originally Posted by jake65 View Post

How do I know if I have the right versions of software on my vegas, that would allow me to program a 30 sec skip?

Armstrong has not deployed the new guide, so no, you can't do the 30 second skip.

Quote:
Originally Posted by jake65 View Post

Also I am very perplexed about something. I have recorded on my dvr 3.5 hours of programing. The TVG is saying I have 20% of it filled already. If you do the math it is way off at. In Pace diag, it says I have around 47 hours left? Can you clear anything up for me?

How many GB free does diags report?
post #47 of 309
Quote:
Originally Posted by lindend View Post

Armstrong has not deployed the new guide, so no, you can't do the 30 second skip.



How many GB free does diags report?

73GB TOT
62GB REMAIN

46/12 hours

2 hours reserve
TVG says 23% full

i have 4.5 hours of programing saved

it just doesnt seem logical

hope this is right info you needed
post #48 of 309
Quote:
Originally Posted by jake65 View Post

73GB TOT
62GB REMAIN

So you've recorded 11GB of content. Each tuner consumes ~3GB for circular recordings (~6GB total) which yields roughly 23% usage. I think you weren't factoring in the circular buffers that are always used for time shifting.
post #49 of 309
Quote:
Originally Posted by lindend View Post

So you've recorded 11GB of content. Each tuner consumes ~3GB for circular recordings (~6GB total) which yields roughly 23% usage. I think you weren't factoring in the circular buffers that are always used for time shifting.


ok so if i take the 6gb out of the 11gb then that makes more sense. that would yield me about 55 hours left.

I was just doing some quick math. I saw roughly 1/4 of the drive used at 4.5 hours i just assumed that the other 3/4 would give me 3x's that @ 13.5 hours left.
post #50 of 309
I posted a while back having issues with my box freezing up. Comcast eventually decided to just give me a new box. Originally they told me everything from "it's a signal strength problem" (it wasn't), to "you must not have paid your bill, so your service was cut off" (also not the case). They had no idea what my error messages meant (the two I'd been getting were "ACC" and "HD").

The new box has not completely solved my problems, but it's doing better than the last one. I still have the box freeze up on me at least every couple of days, and like others in this thread, I'm having trouble reproducing the problem or narrowing it down to certain situations. I get the same two error messages every now and then, but more often the box just becomes totally unresponsive. This wouldn't be so annoying if it didn't lose the program guide every time it happens, due to having to be unplugged. It takes FOREVER to load up again!

I've been having the problem someone described with audio/video hiccups, as well.
post #51 of 309
Quote:
Originally Posted by lintilla View Post

They had no idea what my error messages meant (the two I'd been getting were "ACC" and "HD").

'ACC' happens when you try to play back a recording but there was a problem recording the content.

'HD' I've never seen. Are you sure about that code?
post #52 of 309
lindend how do i check my signal strength in pace diagnostics? What am i looking for, and what is a reference point for a good or great siganl?
post #53 of 309
Quote:
Originally Posted by jake65 View Post

lindend how do i check my signal strength in pace diagnostics? What am i looking for, and what is a reference point for a good or great siganl?

Jake,

Inband tuner diagnostics are available on page 4. There are a lot of variables affecting signal strength (i.e. are you on a QAM64 or QAM256 channel). What problem are you concerned about?
post #54 of 309
Quote:
Originally Posted by lindend View Post

Jake,

Inband tuner diagnostics are available on page 4. There are a lot of variables affecting signal strength (i.e. are you on a QAM64 or QAM256 channel). What problem are you concerned about?


i was having some blocking and freezing up of some hd channels.
post #55 of 309
Quote:
Originally Posted by jake65 View Post

i was having some blocking and freezing up of some hd channels.

Jake,

For a QAM64 channel, signal strength should be +/- 15dB.

For QAM256, +/- 10dB should be expected.

However, the closer you are to 0 versus values barely in the range, the better.
post #56 of 309
Hi All...

New to the boards and was hoping for some insight that my cable operator has not been able to provide.

Pace Micro Vegas installed about three weeks ago. Closed Captioning capability has been lost. Switching back to analog cable allows display to function properly. Hence, I am somewhat certain that either Vegas, software, or cable provider does not allow for this function.

Any suggestions are appreciated!
post #57 of 309
Quote:
Originally Posted by dmeverly View Post

Closed Captioning capability has been lost.

Vegas definitely supports passing on closed captions to the TV. What output are you using on the TV (i.e. RF, RCA or Component)?
post #58 of 309
Source cable feed to Cable In on Vegas. Vegas RF Out to VCR In. VCR Out to TV RF In.

Have also tried RCA (Audio L&R, Video) out of Vegas directly to TV (Same triplet) AV In. Captions still nonfunctioning.

Any tested scheme w/o Vegas allows CC to function properly.

Appreciate the insight!
post #59 of 309
Quote:
Originally Posted by dmeverly View Post

Any tested scheme w/o Vegas allows CC to function properly.

So if I understand you correctly, analog content has captions, but digital content through Vegas has no captions? The next item to investigate is whether or not the digital content has captions in it (its possible its being encoded without captions). Do you have friends with a digital box? If so, can they test and see if they are getting captions?
post #60 of 309
Quote:
Originally Posted by lindend View Post

So if I understand you correctly, analog content has captions, but digital content through Vegas has no captions? The next item to investigate is whether or not the digital content has captions in it (its possible its being encoded without captions). Do you have friends with a digital box? If so, can they test and see if they are getting captions?


Here is my observation on this. This is driving my wife insane. (she uses this when the kids go right to bed and she doesnt want to make a lot of noise.) I have 100% digital and when my tv is live and muted it shows CC. However when we are playing a recorded show, and the tv is muted, we do not have CC capibility.
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