SVS AS-EQ1 Thoughts... - Page 198

That shouldn't be happening. If all your connections are solid, then something else is wrong. Can you defeat the sleep mode?

I believe he said there are only two positions, off and auto/on. Regardless, there should be a time delay before the subs turn off. If they are switching several times a minute, this indicates something is defective to me.

Kimwyn, are you making any progress?

All I am doing is watching movies and listening to music to see if I could discern a difference and to be honest, I am having quite a hard time hearing one. I "think" I am enjoying it more but I am wondering if it's because of my mind. I haven't had the time or the CPU to try the toggling off and on of the EQ1 to see if there is a difference nor have I done what D-Nice had recommended as yet. This weekend is going to be quite tight as there are so many things to be done around the house that tinkering with my system would only create a huge disagreement between me and you guys know who....... So I guess it will be some time before I can get back to it.

I just received AustinJerry's unit & I'm in process of figuring out where to put it in my Salamander stand so I can order patch cables, install a new shelf and move existing sub cables. I have this question -

has anyone had any problems with the magnetic panel close to a VCR, hard drive DVR, vacuum tube preamp or turntable? Of the available places I can put it, it will be in proximity to one of the above. Hum, data erasure or noise?

I called SVS tech support and Doug (very helpful) said exercise caution but he personally wasn't sure. So, pepar & other experts - what do you think would be a safe distance away?

Actually, I was quite surprised at the strength of the magnets. I was expecting a sheet metal panel with something like a refrig sticky magnet

I don't know if this has come up before, but I had an initial stumble with the software not recognizing the USB connection using all the ports, including a dock station.

After talking to Jerry, it dawned on me that the laptop I was using had XP Tablet PC edition for the OS, not standard XP Pro. I called SVS and they confirmed the AS-EQ1 had never been tested on the Tablet OS. Never had any compatibility issues like that before, even with 2 hi-end URC programmable remotes.

Fortunately, I had another laptop available with std XP Professional & the software instantly synced with the EQ1

Just thought I'd pass this on. We couldn't think of any other reason except a difference in the OS versions.

So I took D-Nice's advice and re-did the procedure as he suggested and NOW I can tell a difference. I don't know what I had done incorrectly the first time but there is surely a difference. It isn't night and day but the intricacies are now apparent. EVERYTHING is much clearer now, details in the LR are now more prominent and the bass seems a whole lot tighter. The mid bass slam however is still not as present as I was thinking it would have been but I think that is more a discredit to my fronts than the subs.

One thing i don't get is, why does my before graph, look different to my before graph of 4 days ago? Shouldn't they be the same? My after graph still looks the same though and is flat to 300 Hz which is weird since in my before graph above 120 Hz was not flat, which suggests EQ is being applied up there. Thing is, that can't be true because the EQ1 is plugged only to the sub out so there is no way it could be affecting there unless is was doing an entire EQ. Question, the persons who have graphs flat to 300, are you guys using an Audyssey AVR?

Anyway, I have so many movies to re-watch because yesterday when I watched the first transformers movie, my face simply had a smile throughout, it was awesome.

Thanks guys for all your help and guidance. It was much appreciated.

^^
PM sent

Yes. I wouldn't be too concerned about how far the graph goes. Focus on the correction in the range that you know is being handled by your subs. I am glad to hear you are making some progress.

Now, we are waiting for Steve's progress report!

Turning into a project

I may not get to try it out until after Christmas. Tying to figure out best location for it, cables needed, etc. The magnets concern me a little placed near sensitive data retrieval/storage like dvr, vcr. They don't seem to bother a turntable cartridge until I get the magnets within 1-2" away, then some crackling sounds.

So, I may be concerned for nothing.

I *may* get to do some quick patch cable hookup and take it for a spin late today. I'll keep you guys posted.

Different before graphs suggests a difference in either your system or your measurements/measurement procedure ... or both.


It's probably time to stop analyzing and just enjoy!

Jeff

The actual magnets are on the cover not on the unit itself, so you could always run it 'in the nude' and store the cover. It wouldn't look quite as neat but it would enable you to position the EQ1 anywhere you wanted.

FWIW, I had the AS-EQ1 sitting directly on top of a DirecTV DVR, and I didn't experience any problems. I don't have a VCR or a Phono, so can't comment on those, but it would surprise me if there would be any problems. After all, the engineers designing these products surely take into consideration things like this.

I posed the following question on Ask Audyssey:

Hi Chris,

There is a discussion on AVS regarding the certificate for both the Audyssey Sub Equalizer (AS-EQ1 actually) and the Pro kit. On the Sub Equalizer, the graph extends to 300 Hz. Several of us are seeing what looks like correction being applied all the way to the 300 Hz cut-off. And on the sub graph in the Pro kit, it looks like correction is being applied all the way to 500 Hz. Since the sub response falls off rapidly above the crossover point, why are we seeing correction up to 300-500 Hz?

The answer I received:

Hi Jerry,

The measurement of the sub extends up to the high frequency roll off that Audyssey finds. In subs that have no annoying filters to hinder proper measurement we can look up as high as needed. Not that one would cross over that high, but the measurements look up to the limit of the high frequency just as they do down to the limit of the low frequency.

Best regards,
Chris Kyriakakis
Founder and CTO, Audyssey

^^
very interesting

on another note, made a little progress yesterday.

I ruled out 1 location, right above the AVR...too many cables to work around & I also have to thread the AC cord around and in between too many shelves to connect to power center. you guys have no idea how many devices I have connected, dig & analog - here's a pic which gives an idea

I installed a shelf, did cable measurements, checked out how I'd install it there & decided against that spot!

1 down, 2 more places to check to see how they'd work with cable lengths and hassle of installing, 1 is in an adjacent cabinet and the other is under the plasma.

I like to get all the physical installation details & cable lengths figured out & get the gear installed before even trying any setup. Jerry, that's why I said it might be after Xmas before I do any bass measurements

But I'll get there...

Holy smoke! Good luck!

I noticed recently my AS-EQ1 is always disengaged when turned om ( red light), i also dont seem to be able to detect it via USB with my new windows 7 x64 machine. previously i had set it up through vista x64 and it was easy. It now keeps coming back saying that there is no USB connection. Saying that i am able to manually through the software turn on (green light) the multieq but it powers off and on then it goes back to being disengaged (red light). plus even when manually turned on, there is no bass noise. Almost as if it has lost the software and needs to be set up again only i am unable to as the usb connection doesnt work and almost all pcs in my house are windows 7.

What can i do?

Have you tried another USB cable?

Yup tried another USB cable as well as another pc, same story.

Have you tried a powered USB hub? It's the only way I could get mine to stay connected. I am using a long USB extension cable from Monoprice, but if you've tried everything else it's worth a shot.

I am a bit worried that maybe there is something wrong with the svs unit as i never encountered this problem last time.The thing is windows 7 does show the device as as-eq1 in unspecified devices....a little while ago i started using the master / slave powerboards and have all my subs and audyssey units etc as slaves so power cuts out to them once my preamp is switched off....could this be causing issues for my devices?

SVS recommend that the EQ1 is left permanently powered on.

interesting...I tried having it switched on using a 12v triggered outlet. And it went to green, even after I had previously disengaged it with the software. I assumed it was engaged by default when powered up. Flipping the switch does the same thing, repeatedly. This is the opposite of what yours is doing.

Also, not recognizing the USB connection was exactly the problem I had using with a laptop with XP tablet edition. Win7/64 is supposed to be supported.

Seems like this software is unusually sensitive to the OS. I have corporate & personal programs that originally ran on FAT 32 Win 95/98 that work on NTFS XP Tablet.

Just a thought from a newbie owner starting out with the device. I've been involved with PC's for many years, including some programming. IMO, the software should not be that picky about USB ports, hubs or the OS.

Until now, I have never had an issue with any USB device on any OS. That includes 2 hi-end URC remotes that use USB & ActiveSync on a OS that natively doesn't support ActiveSync.

Perhaps SVS & Audyssey could have done a better job in the programming dept.

lonewolf, you might try calling Doug at SVS tech support. I reached him working after 6PM Eastern. He's supposed to be their AS-EQ1 expert, especially involving Windows.

Just for the record, my EQ1 works just fine with Windows 7. I'm normally a Mac user, so that is about the extent of the contribution I can make to this particular discussion, but I've had no problems with it on my W7 laptop.

that's good to read is yours 32 or 64 bit version? that *may* make a difference. it could also be his particular laptop. sometimes, why I don't have a clue, changing USB ports can make a difference on balky devices. I have a dock station that clearly says can't use 2 ports for mouse/keyboards. go figure

Er... it's Windows 7 Home Edition - does that mean anything to you? It's on a brand new-ish laptop I bought specially to run OmniMic, EQ1 and, when I get it, Audyssey Pro. I'm sorry I am not more knowledgeable but I usually use Macs so I am not in any way familiar with Windows, other than running those programs I mention. If there's an easy way to find out if the lappy is running 32 bit or 64 bit, tell me what to do and I'll check it for you.

Start menu/right click computer/properties.

Thanks. I’ll check it shortly and report back.

OK - mine is Windows 7 Home Premium and it's 64 bit.

I had my AS-EQ1 on a power outlet that was controlled by the 12V trigger on my AVR, i.e it was powered off every day. I never had any issues. Forget the OS/USB issues for a moment. You said that when the green light was on, you still didn't hear sound from your subs. This indicates to me a potentially failed unit. I would contact SVS.

the 3.2 software update bulletin says it's was being tested on 64 bit W7 and at the time the bulletin was written there were "no issues".

It does look like lonewolf's unit has gone flaky.

I'm still puzzled on the software/OS issue. Programmers put hooks into the OS (some of the API's - application programming interfaces) in writing programs. Supposedly, using the Win32 API, that would cover all 16 & 32 bit Windows. if you've ever seen kernel32.dll being referenced, it's one of those. Then there's Win32 for 64 bit Windows, compatibility with 64 bit OS.

IF they properly developed the program with Win32 API, then all versions of XP should have been supported, incl Tablet PC. IF they properly used Win32 for 64 bit, then all versions of 32 bit and 64 bit should work.

It's hard to understand why the program would be quirky on which version of XP, Vista, W7 it works or doesn't work - if it was developed for XP-Vista and tested on W7.

Home vs Pro shouldn't matter, I don't think. As long as the PC recognizes the USB connection, knows what the device is and installs the Windows HID driver for it, and if the software were written properly, it should recognize that connection.

I'm coming at this from an informed perspective not as a true developer, so may not have all the details right. But it looks suspiciously quirky to me. I was quite surprised the software didn't recognize there was a connection on my Tablet PC. Never before happened. Not with any mouse, keyboard using PS2-USB adapters, flash drives of various makes, ext hard drives of various makes, Logitech USB wireless mouse, USB-ethernet adaptors, URC remotes, USB camera connections or USB hub.

That tells me it's not the PC - if everything else works, then the only logical explanation is whoever wrote the program didn't account for something