Originally Posted by lonewolf77
I noticed recently my AS-EQ1 is always disengaged when turned om ( red light), i also dont seem to be able to detect it via USB with my new windows 7 x64 machine.
interesting...I tried having it switched on using a 12v triggered outlet. And it went to green, even after I had previously disengaged it with the software. I assumed it was engaged by default when powered up. Flipping the switch does the same thing, repeatedly. This is the opposite of what yours is doing.
Also, not recognizing the USB connection was exactly the problem I had using with a laptop with XP tablet edition. Win7/64 is supposed to be supported.
Seems like this software is unusually sensitive to the OS. I have corporate & personal programs that originally ran on FAT 32 Win 95/98 that work on NTFS XP Tablet.
Just a thought from a newbie owner starting out with the device. I've been involved with PC's for many years, including some programming. IMO, the software should not be that picky about USB ports, hubs or the OS.
Until now, I have never had an issue with any USB device on any OS. That includes 2 hi-end URC remotes that use USB & ActiveSync on a OS that natively doesn't support ActiveSync.
Perhaps SVS & Audyssey could have done a better job in the programming dept.
lonewolf, you might try calling Doug at SVS tech support. I reached him working after 6PM Eastern. He's supposed to be their AS-EQ1 expert, especially involving Windows.