Originally Posted by number9
I'm in the same situation as a few others here, Comcast for cable, internet and phone (but not the digital voice thats being pushed.) I have been thinking about dropping the phone service and going cellular for the cost savings. I'll have to get my bills and info in order and give customer retention a call. This offer would be something to keep me as a phone customer.
Well I called customer retention this morning, and I'm very happy to say it was a breeze.
I ended up going with the Preferred Plus Bundle for $129.99. I asked about the $116/118 (with HBO and Starz, + HD DVR) prices mentioned above. Initially I was told that wasn't an option but with a bit of polite asking she checked and said I could have that if I really wanted. It would have meant down grading from digital preferred to digital classic. I would have saved even more money, but in the end I'm happy with what I saved plus the addition of Starz for a year. The bundle goes into affect on Tuesday after they come out and swap out the modem. If it helps anyone here's my price breakdown,
$129.99 (Preferred Triple play bundle with HBO and Starz)
$7.50 Second cable box
$3.00 Cable modem rental (I had previously owned my own)
A one time charge to change phone over $24.95 but she waved some other $99 charge.
If you do it before 02/01/07 you can also lock in at the current equipment charges.
Edited to include : I forgot to mention I had no leverage like FIOS to use. I just asked it I could have the bundle.