Boston, MA - Comcast - Page 184

You must be getting the new 250gb dvr, my 120 gig dvr only does about 24 hours of HD.

-Ken

The Norwell office - I stopped in there the other day and they have them in stock.

If you're signed up to get an HD/DVR you'll get one of about 5 different models. Just a complete crapshoot on what the tech was issued & has on his truck. If you get an older model (or one that you just don't like for whatever reason) you can bring it to a payment center & exchange it at any time.

Lowell also has them in stock (picked one up today) and Westford said they've had some and should have more soon.

I've been using a 'One for all' 8910 remote for a few years now with the same code & still using that with the new DCX. If I was using the Comcast issued remote I'd use the old silver one. Or I'd program the code from that one into the new gray remote, code 01376 if I remember correctly. Info on how to do that is in the wiki. If you're using the new gray remote with the default code the 30sec skip button won't work.

Moto wiki

See what I mean about Comcast not telling the truth. I just left the payment office about 5pm today. I needed to fill out the form to change the name on the account.

Anyway, I asked if there was more then one type of HD DVR and I explained that I wanted the one with the most storage capacity. I was assured there are only two DVR's.

One is for HD and the other is for non-HD and the two people that work there were sure of that.

I am telling you I do not trust this company. If FIOS was in available were I live I would jump on it ASAP. The terrible thing is I am switching my Verizon phone and DSL service over to Comcast so I can get the sale price for the package I am ordering. It must be the triple plan for this price.

Thanks for the feed back and I will be sure to ask about the 250GB HD DVR.

Jim

What makes you think jonwww went to the same office as you did, Jim?

I think you're making some wild accusations there. They're not lying just because they aren't telling you what you want to hear.

Bicker1, no where did I imply that I was at the same payment office jonwww went to. My post said I had just left "the" payment office not "that" payment office.

I also don't feel I made any "wild accusations".

I simply reported exactly what I was told. If Comcast has a few different models of the HD DVR then they should have said so. They said there are only two DVR's. One model for HD and one model for non-HD. When someone tells me there are "only two" it implies there are no others, anywhere.

Bicker1, do you work for Comcast? Is that why you are upset?

If my post offends you, as it appears it has, I apologize. But, then again your post has offended me. So I guess we are even.

Have a wonderful evening, Sir.

Jim

Anytime you assertion that you were lied to, without evidence of all of the necessary aspects of a lie, that's going to be a "wild accusation".


You went to a local office. The folks there are responsible for supporting the service that they provide, not the entirety of Comcast.


I never have worked for Comcast. I'm not upset. I'm disappointed that you'd cast reckless aspersions on folks who work for Comcast. I wouldn't want any of my customers doing that to me. I doubt you'd like anyone doing that to you.

Can we put this to bed now? I am sure there are more important things to talk about in here then this.

Jim

Has any locations switched yet and has anyone gotten any new transition letters for Feb and Mar?

I sure hope so.


I believe we saw earlier that the February letters have gone out. Someone reported the Beverly and Danvers were transitioning them.

I'm a bit surprised that I haven't gotten any follow-up information yet. It's already September, and we're coming close to six weeks prior to the transition, here, and still I've seen nothing since the original letter.

He just likes to play Comcast executive on TV.

Can I just go to the office with my old one and tell them I want the new one ? Do I have to make up a story about my dvr not working ? Well it does have some glitches sometimes....

-Ken

I asked L Supreme to give us the latest town rundown but he hasn't posted it yet.

Nah. A Comcast person would snow you under with flowery nothingness. You'll never get reality from a company person.

You don't have to tell them anything special. I didn't even bring the old one in yet as my wife still has a couple of recordings to offload.

So I got this letter in the mail the other day. I figure you guys would be interested. The original letter said Sept. 22, so they pushed it back a week. Sorry about the image quality, I only have a digital camera and I was trying to compromise between size and readability. Click full size under the pic to the right.

I got a letter similar to that but with a date of January 5, 2010

By the way I live in Somerville

The conversion list was starting to get buried, still waiting for L supreme to give us the February List.


Comcast Digital Conversions Boston Area: Updated list

June : Newburyport, Newbury, West Newbury, Rowley and Ipswich.

September :Ashland, Bellingham, Blackstone, Franklin, Holliston, Hopedale, Hopkinton, Marlboro, Medway, Mendon, Milford, Millis & Plainville

October : Arlington, Belmont, Burlington, Cambridge, Lynnfield, MIT, Nahant, Revere, Peabody, Reading, Saugus, Stoneham Wilmington, Winchester & Woburn

November:Attleboro, Avon, Bridgewater, Brockton, Dighton, East Bridgewater, Easton, Hanson, Holbrook, Mansfield, North Attleboro, Norton, Raynham, Rehoboth, Seekonk, Somerset, Stoughton, Swansea, Taunton, West Bridgewater & Whitman

Andover, Lawrence, Georgetown, Groveland, Haverhill, Methuen, North Andover & North Reading

January 2010:
Acton, Ashburnham, Ashby, Ayer, Baldwinville, Bedford, Bolton, Boxborough, Carlisle, Clinton, Concord, Devens (Ayer) East Templeton, Edgewater Hills, Edgewater Terrance, Fitchburg, Framingham, Gardner, Hanscomb Airforce Base, Hudson, Lancaster, Leominster, Lexington, Lincoln, Littleton, Lunenburg, Maynard, Otter River, Phillipston, Shirley, Southboro, Sterling, Stowe, Sudbury, Templeton, Townsend, West Templeton, Westford, Westminster & Winchendon MA


Chelsea, Everett, Lynn, Malden, Medford, Melrose, Salem, Somerville, Swampscott, Wakefield & Winthrop MA

Sorry, been busy.... what I gave you so far is all I can give you at the moment. I'll let you know when I can.

The reason why the office said there are two types is because there are only 2 different types of DVR you can request HD or Non-HD. You cannot request specific models of HD DVRs because they get what they get from the warehouse, they do not order by model #. If they never get that box from the warehouse then they cannot provide it to you, so no point in making promises that cannot be kept.

Here you go

March 2010:
Billerica, Dracut, Lowell, Chelmsford, Tewksbury, Tyngsborough, Dedham, Sherborn, Waltham, Newton, Watertown, Wellesley, Weston, Wayland, Natick, Needham

I see some towns on that list that will make at least one person happy.

Well it makes me half happy :-)

-ken

So there are no February conversions ?

-Ken

to my knowldege, no

Comcast Digital Conversions Boston Area: Updated list

June : Newburyport, Newbury, West Newbury, Rowley and Ipswich.

September :Ashland, Bellingham, Blackstone, Franklin, Holliston, Hopedale, Hopkinton, Marlboro, Medway, Mendon, Milford, Millis & Plainville

October : Arlington, Belmont, Burlington, Cambridge, Lynnfield, MIT, Nahant, Revere, Peabody, Reading, Saugus, Stoneham Wilmington, Winchester & Woburn

November:Attleboro, Avon, Bridgewater, Brockton, Dighton, East Bridgewater, Easton, Hanson, Holbrook, Mansfield, North Attleboro, Norton, Raynham, Rehoboth, Seekonk, Somerset, Stoughton, Swansea, Taunton, West Bridgewater & Whitman

Andover, Lawrence, Georgetown, Groveland, Haverhill, Methuen, North Andover & North Reading

January 2010:
Acton, Ashburnham, Ashby, Ayer, Baldwinville, Bedford, Bolton, Boxborough, Carlisle, Clinton, Concord, Devens (Ayer) East Templeton, Edgewater Hills, Edgewater Terrance, Fitchburg, Framingham, Gardner, Hanscomb Airforce Base, Hudson, Lancaster, Leominster, Lexington, Lincoln, Littleton, Lunenburg, Maynard, Otter River, Phillipston, Shirley, Southboro, Sterling, Stowe, Sudbury, Templeton, Townsend, West Templeton, Westford, Westminster & Winchendon MA

Chelsea, Everett, Lynn, Malden, Medford, Melrose, Salem, Somerville, Swampscott, Wakefield & Winthrop MA

March 2010:
Billerica, Dracut, Lowell, Chelmsford, Tewksbury, Tyngsborough, Dedham, Sherborn, Waltham, Newton, Watertown, Wellesley, Weston, Wayland, Natick, Needham

What exactly is involved in a conversion. We dont get any new equipment or channels right?? Do we lose anything??

Your kidding right ? Please read back about 10 pages. You will need to use DTA devices to get extended basic if you had the cable connected directly into the TV. You will get many more HD channels after the conversion.

-Ken