I can't believe how bad Comcast is these days, it's pathetic.
We moved into a new neighborhood, brand new U/G service, new tie to house, new everything.
The Boxes they installed in late December are brand new, I've never seen them before, and the installer said that they just got them in.
The boxes are black, and the guide is nothing like the old guide that was green and red.
Where to begin?
While watching live tv, the boxes (for no reason that I can see) at all just all of stop, as in the screen just pauses and then goes black, this requires a hard reset- which takes forever and a day- this just happened last night around 1:30am- I shutoff the TV, and when I started it this morning the screen was black- had to do a hard reset- this was on a standard box, but has happened on the DVR varia t as well.
The screen will have a ghost image of the guide on the right hand side sometimes, this requires a hard reset, which takes forever.
The DVR lost all of the bosses DVR'd shows all of the sudden...poof, gone
The DVR doesn't always tape shows, lately it has been getting worse- and she know's what she's doing.
The boxes seem to need hard cycling a LOT to fix stalls/blank screens/ghost images, etc... I have never had to hard cycle the boxes anywhere near as often as these new boxes need it...it's ridiculous.
They still have a very ridiculous small amount of HD Movie channel programming, I have all movie channels except TMC, and I think there are like 1 or 2 HD movie channels per station, I used to have Fios(moved- not available yet), and they had EVERY channel available in HD (like 5-8 PER movie company)...I had more HD movie channels with just HBO/Encore than I do now with all the carriers except TMC.
Totally pathetic, and this "service" costs $200 a month!