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San Francisco, CA - Comcast - Page 484

post #14491 of 14809
9/9/12 at 11:10am
Quote:
Originally Posted by Catt99 View Post

Shame. If I had to pick two channels (and only two) to add, it would be FSC and BBC America. After submitting a query reagrding availability, i got a typical "always looking to add new channels, yada, yada, yada" and a link to provide further feedback to the marketing team, so I did. But no real indication of any future intentions.
Good to know that I'll find some EPL and CL on ESPN from time to time, but I'd really like to be able to catch some Serie A, La Liga, and EL as well. Fingers crossed that something happens over the course of the new season. Lots of soccer fans in the Bay Area.

The Bay Area is one of the most multi-cultural and cosmopolitan areas of the country, but Comcast treats us as if we were in the middle of Kansas
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post #14492 of 14809
9/10/12 at 2:13pm
Quote:
If I had to pick two channels (and only two) to add, it would be FSC and BBC America.
Gosh, I didn't know there were still any parts of the Bay Area where Comcast doesn't offer BBC America. You should definitely complain to them again! We also got BBC World News a few months ago, so you should ask about that, too.
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post #14493 of 14809
9/10/12 at 11:05pm
Quote:
Originally Posted by wintertime View Post

Gosh, I didn't know there were still any parts of the Bay Area where Comcast doesn't offer BBC America. You should definitely complain to them again! We also got BBC World News a few months ago, so you should ask about that, too.

In HD - we get BBC America and FSC in SD. We just don't get either in HD.
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post #14494 of 14809
9/11/12 at 12:31pm
Around here BBC America sits up above HBO in the 800 area. Some people don't bother to check there but there are some of those "extra" channels that are part of Starter and other packages. When I visited my sister months ago and noticed she was watching BBC America, I told her it was available HD and found the channel for here. Most people don't bother to look around. Now I notice if you tune in an SD channel that is also available HD, Comcast in the "info" bar has a button saying that the channel is available in HD. It's not perfect though as they don't have that button on the CW station which is also available in HD.
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post #14495 of 14809
9/11/12 at 12:50pm
None of the 750Mhz areas have BBC America HD and others. Hopefully now the analogs are being removed the areas will have parity on HD channels.
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post #14496 of 14809
9/11/12 at 8:06pm
Quote:
Originally Posted by rsra13 View Post

I have the Spanish package and the channel is not available. It says I need to subscribe.

Quote:
Originally Posted by leftjab View Post

beIN Sports en Espanol appeared at midnight on Ch.651 on my system in Berkeley. I already have the Sports package; customers with the Spanish Language package should be getting it as well. Spanish audio is the default, but alternate English audio is available. This is not the same channel as beIN Sports 1, but it basically has the same programming at different times. The U.S.-Jamaica World Cup Qualifying match will be on delay at 8:45 PDT tomorrow. http://www.beinsport.tv/grid.html

I think it's part of the Sports Package. I am in Sunnyvale (94086) and right now am getting ESPND (619) as well as BeIN Sports en Espanol (651), but don't have the Spanish package. I do have the sports package, however.

The only thing left now is beIN HD smile.gif
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post #14497 of 14809
9/15/12 at 7:37pm
Quote:
Originally Posted by kevini View Post

None of the 750Mhz areas have BBC America HD and others. Hopefully now the analogs are being removed the areas will have parity on HD channels.
Why is there enough Bandwidth in the 750MHz areas to add PAC12 HD (as it was done last month), but not for BBC HD nor FOX Soccer HD?
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post #14498 of 14809
9/16/12 at 12:57pm
passion for your sports is admirable but if its a choice between first tier local content or foreign content, its not a hard to figure out why pac 12 bay area would be the priority for comcast. if you think you fans who are missing your soccer games are giving comcast a hard time, imagine the outcry comcast would have to deal with if they didnt carry next weeks CAL-SC game.

not to be a smart aleck, but just for perspective, i love college football, if i lived in europe should i expect the same gamit of choices i have here?
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post #14499 of 14809
9/16/12 at 1:04pm
I think it could also be that there was already a built-in audience for the sports on the PAC-12 channel as Comcast itself used to carry many of them previously on their own RSN.
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post #14500 of 14809
9/20/12 at 7:05pm
Quote:
Originally Posted by abg View Post

Thanks for catching that fine print. My notice also had the same, once I took a closer look. That actually answers the most important question for me (about QAM tuner viability in the near term).
Still no changes to the analog channels as of this morning. I guess Comcast isn't in any particular hurry to dump them.

Checked today for the first time in about a week to discover that the analog channels are no longer carrying content in our area (94022), just the warning. The rest of basic cable on Digital comes in just fine.
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post #14501 of 14809
9/20/12 at 7:22pm
It's more likely that you've (temporarily) lost the PSIP info on the HD channels and they're showing up at their real rf channel locations on your TV.beauty
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post #14502 of 14809
9/21/12 at 6:26pm
Quote:
Originally Posted by CTEL08 View Post

passion for your sports is admirable but if its a choice between first tier local content or foreign content, its not a hard to figure out why pac 12 bay area would be the priority for comcast. if you think you fans who are missing your soccer games are giving comcast a hard time, imagine the outcry comcast would have to deal with if they didnt carry next weeks CAL-SC game.
not to be a smart aleck, but just for perspective, i love college football, if i lived in europe should i expect the same gamit of choices i have here?

Oh, no question. I am not surprised by the choice to carry PAC12. I just can't believe that two small communities (Belmont and San Carlos) don't have two channels widely available in other cities in the Bay Area and yet we do have all sorts of channels that HAVE to demand less attention / viewers that either BBC America or FSC in HD.
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post #14503 of 14809
9/27/12 at 6:21pm
As someone who just moved out of Sunnyvale to Santa Clara (95051) and am now missing FSC-HD I feel the pain frown.gif Knowing Comcast, this area probably won't get upgraded but I'm hoping they add FSC-HD here soon.
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post #14504 of 14809
9/27/12 at 6:25pm
Wow, I would think that would be one of the big draws in any Bay Area city.
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post #14505 of 14809
9/27/12 at 6:39pm
Quote:
Originally Posted by snidely View Post

We are on our 3rd 3400 in a year or so because o black screen recordings. We still get a few. This is in Bay Area. My son in Eugene got one 6 months ago and no real problems. We git a 3501 jn Miami 3 months ago but haven't used that much. There was no way we could have handled the Olympics on the boxes that have been around for 7-10 years.

So are most people getting the 3400 or 3501 in San Francisco now, or are they still recycling the 3416 (and earlier models)?
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post #14506 of 14809
9/29/12 at 10:20am
Lately on KGO / ABC7 primetime shows the 5.1 audio ends up being pushed entirely through the center channel. On the commercials and promos the audio is fine and goes through 5.1 normally, but on the shows themselves it's all funneled down to the center. My receiver says it's getting a 5.1 signal and all other programming seems fine. I've noticed it specifically on Modern Family and Castle (I don't really watch other ABC shows so I can't say how widespread it is).

Is anyone else having this problem?

I'm on Comcast in San Jose and receive via a TiVo Premiere.
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post #14507 of 14809
9/30/12 at 10:41am
I'd noticed the audio on Castle was terrible, I hadn't diagnosed the problem any further. If it was all centre channel I would have expected it to be more intelligible than it was.
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post #14508 of 14809
9/30/12 at 4:59pm
I've noticed problems with KGO audio as well, it's been sounding very compressed, reminiscent of how KPIX mangles their audio signal.
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post #14509 of 14809
10/1/12 at 8:16pm
I just saw this posted about Comcast beginning to activate the use of the SATA port to plug in a 1 terabyte external drive.

http://customer.comcast.com/help-and-support/cable-tv/external-dvr-storage/?utm_campaign=website&utm_source=sendgrid.com&utm_medium=email

Anyone know where the Bay Area is on the activation list?
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post #14510 of 14809
10/1/12 at 9:04pm
Quote:
Originally Posted by snidely View Post

I just saw this posted about Comcast beginning to activate the use of the SATA port to plug in a 1 terabyte external drive.
http://customer.comcast.com/help-and-support/cable-tv/external-dvr-storage/?utm_campaign=website&utm_source=sendgrid.com&utm_medium=email
Anyone know where the Bay Area is on the activation list?

I am thinking that if they are rolling it out in Indiana we are waaaaaaaaay down the list! LOL
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post #14511 of 14809
10/3/12 at 9:05am
Thanks for confirming what I was hearing. Submitted a request on their website to have it looked into.
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post #14512 of 14809
10/5/12 at 1:06pm
Anyone in the Bay Area that has a Tivo, do you still get VOD ?
I keep getting an error code GSM-2 on both my tivos but the Comcast boxes work like they should.
Before I bitch at Comcast I'd like to know if this is an area wide problem or not. Thanks.

Laters,
Mikef5
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post #14513 of 14809
10/5/12 at 4:59pm
Hey mike - I just checked mine and got same error. Oops
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post #14514 of 14809
10/5/12 at 5:11pm
I've checked the Comcast forums and it seems that this is a know problem in a lot of areas that have recently gotten VOD for their Tivo's.
The problem is Comcast doesn't have a clue on what the problem is or how to correct it but if I had to hazard a guess, I think it has to do
with how the Tivo communicates back to Comcast's VOD ( it doesn't seem to think it's authorized to view VOD ).
I'd really like to know what error code GSM-2 is, it's not is any list that I can find.
So if someone from Comcast is reading this forum how about fixing this...... frown.gif

Laters,
Mikef5
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post #14515 of 14809
10/5/12 at 5:35pm
I'm having the same issue. Comcast denies it's their problem. Reboot, they say. Reboot does nothing.

Joan
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post #14516 of 14809
10/5/12 at 5:59pm
Quote:
Originally Posted by Joanrob1 View Post

I'm having the same issue. Comcast denies it's their problem. Reboot, they say. Reboot does nothing.
Joan
Well, Comcast needs to read their own forums, it's being discussed there right now and it seems to be spreading and getting worse.

Laters,
Mikef5
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post #14517 of 14809
10/5/12 at 6:40pm
I am in Santa Rosa and having the same issue. Spent about 2 hours on the phone with comcast tonight trying to resolve with no progress. Good to know it isn't just me. I know it was working fine last night, was watching Homeland. Looks like we will be waiting for comcast to figure this one out.

Edit: can someone link me the forum page on comcasts site talking about this issue?

Edit2: I was eventually able to get VoD to come up by entering and exiting the app about 40 to 50 times. Comcast has been no help at all. I think I will have to call during business hours to try troubleshooting with tech 2 if this continues.
Edited by nathanham - 10/5/12 at 6:58pm
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post #14518 of 14809
10/5/12 at 7:15pm
Quote:
Originally Posted by nathanham View Post

I am in Santa Rosa and having the same issue. Spent about 2 hours on the phone with comcast tonight trying to resolve with no progress. Good to know it isn't just me. I know it was working fine last night, was watching Homeland. Looks like we will be waiting for comcast to figure this one out.
Edit: can someone link me the forum page on comcasts site talking about this issue?
Edit2: I was eventually able to get VoD to come up by entering and exiting the app about 40 to 50 times. Comcast has been no help at all. I think I will have to call during business hours to try troubleshooting with tech 2 if this continues.

Here's a link to the Comcast forum that I've been reading...
http://forums.comcast.com/t5/Video-On-Demand/Tivo-Xfinity-VOD-not-working/td-p/1401009

Laters,
Mikef5
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post #14519 of 14809
10/5/12 at 10:09pm
Same TiVo OnDemand problems here in SJ. I thought it was just me and was going to reboot for good measure. I won't bother now.
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post #14520 of 14809
10/6/12 at 12:52am
I'm also seeing the GSM-2 problem on my TiVo in Oakland.
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