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San Francisco, CA - Comcast - Page 495

post #14821 of 15215
My latest bill includes a notice for various price changes -- mostly increases, of course.
post #14822 of 15215
Quote:
Originally Posted by greeno View Post

Hi guys,
I'm still not happy with KPIX... not as bad as when we first reported it, but not up to OTA quality... Do you guys that have recording for both concur?
Best,
jeff
This is what I got last night, the show I set to record at 10 didn't finish for some reason.




I really don't expect any high quality HD from Comcast anymore. Some of the content like HBO can have very nice looking image quality, but as a whole it's become fairly mediocre. I also have DIRECTV which I use for the MBLEI-HD package(which Comcast doesn't even offer) and it includes all the locals stations and I can say that KPIX on DIRECTV generally looks better than Comcast. Comcast picture quality is serviceable and not much more than that.
post #14823 of 15215
I just fired up my old Comcast/Motorola HD box and it sat there for a half hour with a dl display and finally started working. I presume the dl meant it was downloading something?

Anyway I don't get channels 2, 4 and 5 but 7 and up are ok. On my box the channels are 702, 704, 705 etc.

I then switched my TV/PC monitor to the QAM input and the channels 2, 4 and 5 are missing there too.
higher channels all still there and working just fine. Something strange going on here. I am on the Healdsburg head end as I live in far north Santa Rosa next to Larkfield and actually not in Santa Rosa but mail address is Santa Rosa.

I guess I'll need to call Comcast but thought I would check here first.biggrin.gif
post #14824 of 15215
Quote:
Originally Posted by Grandude View Post

I just fired up my old Comcast/Motorola HD box and it sat there for a half hour with a dl display and finally started working. I presume the dl meant it was downloading something?

Affirmative. Any power cycle reloads the guide and menu. 30 to 45 minutes but often will operate in a limited manner like being able to tune channels.
post #14825 of 15215
I have noticed that it is now possible to enable/disable Closed Captioning from the setup menu. It used to be that you had to power down the STB and do it from maintenance menu.
Does anybody know if there is shortcut from the Comcast remote to do it ? This is so that I can put it in my Harmony remote.

Thanks.
post #14826 of 15215
Quote:
Originally Posted by Grandude View Post

I just fired up my old Comcast/Motorola HD box and it sat there for a half hour with a dl display and finally started working. I presume the dl meant it was downloading something?

Anyway I don't get channels 2, 4 and 5 but 7 and up are ok. On my box the channels are 702, 704, 705 etc.

I then switched my TV/PC monitor to the QAM input and the channels 2, 4 and 5 are missing there too.
higher channels all still there and working just fine. Something strange going on here. I am on the Healdsburg head end as I live in far north Santa Rosa next to Larkfield and actually not in Santa Rosa but mail address is Santa Rosa.

I guess I'll need to call Comcast but thought I would check here first.biggrin.gif
Brian, if your headend is going through the same drill as mine, the reason that you're not seeing channels 2, 4, 5, & 7 on your QAM tuner is because Comcast has deleted the PSIP from those channels and you'll have to set your QAM tuner to the actual rf channels instead.
post #14827 of 15215
Quote:
Originally Posted by tranle View Post

I have noticed that it is now possible to enable/disable Closed Captioning from the setup menu. It used to be that you had to power down the STB and do it from maintenance menu.
Does anybody know if there is shortcut from the Comcast remote to do it ? This is so that I can put it in my Harmony remote.

Thanks.
I'd like the answer to this as well! I hope someone comes up with a way to program a button to do this the way we can program a button to do the 30 second skip.
post #14828 of 15215
Quote:
Originally Posted by TPeterson View Post

Brian, if your headend is going through the same drill as mine, the reason that you're not seeing channels 2, 4, 5, & 7 on your QAM tuner is because Comcast has deleted the PSIP from those channels and you'll have to set your QAM tuner to the actual rf channels instead.
Thanks for the imput. Still not sure exactly what is happening but on my QAM tuner, I discovered that there was two channels 2.1/2.2. If I punched in 2.1 it came up with no pic or sound. If I punched in ch7 it tuned into channel 2.1 and it had pic and sound. Then I punched in 2.1 again and not pic/sound but if I tuned up with the remote it went to a blank 2.2 and punched up again and it went to 2.1 which worked.
Decided to run a scan again and all was back to normal. Only one 2.1/2.2.

On my HD Comcast/Motorola tuner the missing channel 2 reappeared after I left if powered off for a while. I guess it is all magic.smile.gif

Still can't get my HDHomeRun tuner to find ch2 so will try looking for the actual rf channel to see if it finds it. Will be a moot point when they scramble all the local channels.mad.gif HDHomeRun is flaky anyway as it almost always says both tuners are in use when they really aren't Oh well!
post #14829 of 15215
Quote:
Originally Posted by Barovelli View Post

Affirmative. Any power cycle reloads the guide and menu. 30 to 45 minutes but often will operate in a limited manner like being able to tune channels.
Thanks. Strange that it would take so long. Ch2 finally started working too after being powered off for a while.
post #14830 of 15215
Quote:
Originally Posted by Barovelli View Post

Affirmative. Any power cycle reloads the guide and menu. 30 to 45 minutes but often will operate in a limited manner like being able to tune channels.
And why I finally put the Comcast DVR on a UPS. I got very tired of have 1 second outage wipe out the guide.
post #14831 of 15215
Quote:
Originally Posted by Brian Conrad View Post

And why I finally put the Comcast DVR on a UPS. I got very tired of have 1 second outage wipe out the guide.
I have never understood why it takes much more than a day to completely update the guide. Comcast internet can transfer all the quantity of data needed to populate the guide in a few minutes.
post #14832 of 15215
Quote:
Originally Posted by snidely View Post

I have never understood why it takes much more than a day to completely update the guide. Comcast internet can transfer all the quantity of data needed to populate the guide in a few minutes.

Ah you are on to the answer, use of the box's embedded cable modem to load data. I believe it's a feature of the next generation of set tops or software. Any X1 users out there care to confirm?
post #14833 of 15215
Would that be a feature that would require you to have Comcast Internet to work? I heard a KGO radio host claim that to have Comcast cable you have to have Comcast Internet. Obviously the guy is clueless. I have Comcast cable only.
post #14834 of 15215
Quote:
Originally Posted by Brian Conrad View Post

Would that be a feature that would require you to have Comcast Internet to work? I heard a KGO radio host claim that to have Comcast cable you have to have Comcast Internet. Obviously the guy is clueless. I have Comcast cable only.

The boxes with Ethernet jacks on the back all have a modem built in for whatever reason they thought would be useful. I feel that using IP for the data stream may have security issues so we won't see it until a totally new box is introduced.

I'm not in the loop much on the latest and greatest. Newest boxes I touch every day are DCH6416s.
post #14835 of 15215
Quote:
Originally Posted by tranle View Post

I have noticed that it is now possible to enable/disable Closed Captioning from the setup menu. It used to be that you had to power down the STB and do it from maintenance menu.
Does anybody know if there is shortcut from the Comcast remote to do it ? This is so that I can put it in my Harmony remote.

Thanks.
Nobody mentioned it - but isn't this part of the upgrade that will now allow us to hookup external 1tb (1000 gig) external drives to almost all the old and most new boxes? These Western digital drives cost less than $100.
post #14836 of 15215
Quote:
Originally Posted by Grandude View Post

Will be a moot point when they scramble all the local channels.mad.gif

Anybody know the schedule for that? I'm moving to the area around aug 1, and I do mostly OTA. We're renting at first, and the antennaweb looks rather bleak for an indoor antenna in our rental. So I was thinking to order basic TV along with internet & use QAM. But if they are scrambling the locals soon, then there is no point to getting TV service.

Thanks,

Drew
post #14837 of 15215
I got an "officious" looking mail yesterday from Comcast which I thought was going to notify me of an encryption change but no, it was just a trick to get you to open it and then try to sell you their Internet service. From my scans I noticed they keep an upper few channels mapped for Internet.
post #14838 of 15215
Quote:
Originally Posted by drewwho View Post

Anybody know the schedule for that? I'm moving to the area around aug 1, and I do mostly OTA. We're renting at first, and the antennaweb looks rather bleak for an indoor antenna in our rental. So I was thinking to order basic TV along with internet & use QAM. But if they are scrambling the locals soon, then there is no point to getting TV service.

Thanks,

Drew
If you are subscribing to 'Basic' the cost of STB is $2.70 and for a cable card is $1.10 (at least for the Bay Area). If you want more than Basic then it become way more expensive.
Getting TV service gets you a cheaper internet service.
post #14839 of 15215
Has anyone been brave enough to jump off on the new X-1 equipment? I stopped by my local Xfinity office today (Vallejo) and they confirmed that they have the X-1 boxes. There's a $50 install charge for as many boxes as you get and allegedly the same monthly charge as the regular DVRs. Can anyone confirm this and let us know how things are going with the new rig?
post #14840 of 15215
Quote:
Originally Posted by tranle View Post

If you are subscribing to 'Basic' the cost of STB is $2.70 and for a cable card is $1.10 (at least for the Bay Area). If you want more than Basic then it become way more expensive.
Getting TV service gets you a cheaper internet service.

Fascinating. We currently have "Blast!" and pay quite a lot for it with no TV here in Virginia. They seem to have some kind of deal going on in the Bay Area where they are offering "Blast Plus" for far less than what we pay, which offers the same Internet we currently have and includes something called "Digital Economy TV". I'm having a hard time finding out what that is.. Using their lineup tool at http://customer.comcast.com/help-and-support/cable-tv/id11-channel-lineup/, it looks like the Bay Area HD locals are on comcast channels 702-718 or so. But they are only offered on Digital Premier and Digital Preferred. Can that possibly be right?? Is there some sort of "HD Nickel and Diming you to death" fee that enables HD locals?

FWIW, this sort of nonsense is why I've been OTA only for the last 10 years or so...

Drew
post #14841 of 15215
Quote:
Originally Posted by Cal1981 View Post

Has anyone been brave enough to jump off on the new X-1 equipment? I stopped by my local Xfinity office today (Vallejo) and they confirmed that they have the X-1 boxes. There's a $50 install charge for as many boxes as you get and allegedly the same monthly charge as the regular DVRs. Can anyone confirm this and let us know how things are going with the new rig?
Never heard of this new box! Just did a search and found this post (just put up today) about the next generation to the box you mention. http://www.iclarified.com/31043/comcast-unveils-xi3-cable-box-to-compete-with-apple-tv-video.
How will this X-1 box compete with Netflix et al that we get via BD player?
post #14842 of 15215
Quote:
Originally Posted by drewwho View Post

Fascinating. We currently have "Blast!" and pay quite a lot for it with no TV here in Virginia. They seem to have some kind of deal going on in the Bay Area where they are offering "Blast Plus" for far less than what we pay, which offers the same Internet we currently have and includes something called "Digital Economy TV". I'm having a hard time finding out what that is.. Using their lineup tool at http://customer.comcast.com/help-and-support/cable-tv/id11-channel-lineup/, it looks like the Bay Area HD locals are on comcast channels 702-718 or so. But they are only offered on Digital Premier and Digital Preferred. Can that possibly be right?? Is there some sort of "HD Nickel and Diming you to death" fee that enables HD locals?

The cost difference between Internet only and Internet+Limited Basic should be <$5. HD locals are included in all TV services, including Limited Basic. Digital Economy ($35) is Limited Basic (~$20) plus a few channels such as Food Network and CNN.
post #14843 of 15215
Modem for Purchase Suggestion

I'm moving into a new home in Danville and plan to purchase my own modem.
Currently I'm renting the AR TM602G (NO wireless radio) from Comcast. I use my own router for wireless internet and managing my home network.
I'm also running a Ceton InfiniTV4 setup (3 years now & very happy) - so STB for me.

What's the recommended/best Modem for purchase these days? I believe my local BB carries a few models.

Thanks
post #14844 of 15215
I have purchased two Zoom 5341J's based on recommendations in this thread. Right now there are 3 "used, like new" units at $52.95 sold by Bargain Equipment on Amazon.

http://www.amazon.com/Zoom-DOCSIS-Cable-Modem-5341J/dp/B0063K4NN6/
post #14845 of 15215
Quote:
Originally Posted by izoard View Post

Modem for Purchase Suggestion

I'm moving into a new home in Danville and plan to purchase my own modem.
Currently I'm renting the AR TM602G (NO wireless radio) from Comcast. I use my own router for wireless internet and managing my home network.
I'm also running a Ceton InfiniTV4 setup (3 years now & very happy) - so STB for me.

What's the recommended/best Modem for purchase these days? I believe my local BB carries a few models.

Thanks
If you don't need a telephony modem the Zoom 5341J is very popular and very reliable. It's an 8x4 modem as well so you can take advantage of the 8 channel downstream bonding and multiple upstream bonding Comcast is doing. I'm not sure what Comcast modem rental is currently but the Zoom should pay for itself in 8-9 months. The Zoom is also a Comcast approved device.

http://www.amazon.com/Zoom-DOCSIS-Cable-Modem-5341J/dp/B0063K4NN6/ref=sr_1_1?s=electronics&ie=UTF8&qid=1371073674&sr=1-1&keywords=zoom+5341j+docsis+3.0+cable+modem
post #14846 of 15215
^^^

Thanks for the reply's - BUT I am in need of a Telephony Modem.

Any suggestions? I just don't need/want the wireless modem Comcast offers.
post #14847 of 15215
Quote:
Originally Posted by izoard View Post

Thanks for the reply's - BUT I am in need of a Telephony Modem.

Aren't there much cheaper VOIP solutions? We have 3 OBI100 units in the family using Google Voice, and 4 in co-workers'. Ooma is another popular choice.
post #14848 of 15215
I used Vontage for a few years, but found the bundle (voice/net/cable) Comcast offered to be about the same price.
I may go back to a VOIP solution after my year bundle special expires.
post #14849 of 15215
Quote:
Originally Posted by izoard View Post

^^^

Thanks for the reply's - BUT I am in need of a Telephony Modem.

Any suggestions? I just don't need/want the wireless modem Comcast offers.

ArrisTM722 was the only supported customer owned modem. Was sold at BestBuy and nowhere else. I have a TM722 and get 50/12 with it.

I do see a later version with some advice on getting it to work with C* over on Azamon - http://www.amazon.com/Arris-TM822G-Touchstone%C2%AE-Ultra-High-Telephony/dp/B00721TUNS/ref=sr_1_2?ie=UTF8&qid=1371082888&sr=8-2&keywords=tm722

Avoid the Docsis2.6xx and 5xx series and anything sold used - most used items are unreturned rental MTAs that will get you nothing.
post #14850 of 15215
Quote:
Originally Posted by c3 View Post

The cost difference between Internet only and Internet+Limited Basic should be <$5. HD locals are included in all TV services, including Limited Basic. Digital Economy ($35) is Limited Basic (~$20) plus a few channels such as Food Network and CNN.

Thanks. As usual, these forums are far more helpful than the company's own web site!

Drew
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