Originally Posted by zooey91
I just spent 45 minutes in line at the Portrero Comcast. The most recent model they had was the DCX3400 (not sure if it's "M" or not). Anyway, they wore me down so that's what I took home. Hopefully that wasn't a mistake, but at least it has twice the capacity of my DCT3416.
What is the line cord with an inline switch? A way to unplug it without unplugging it?
We have had the 3400m for well over a year, maybe close to 2. (In Oakland). We are on our 3rd one. We kept running into the famous "Black Screen Recording" problem that Comcast refused to acknowledge was a s/w problem and kept sending us new boxes and we'd send back the "old" ones at their expense. With the latest s/w upgrade about 3 months ago, it appears that recordings are working properly. The latest upgrade also makes it possible for a non-techie user to access CC via the menu.
The 3400m should have 500G storage compared to 160G for your old one. [Very early 3400 models had only 250G, but I think all here in Bay Area have 500G.)
FYI - we got a 3501 about 6 months ago in Miami that died last month after minimal usage. They sent a tech out and confirmed it was dead and replaced it with a DCX3425 - which is half of the 500G that was on the 3501. And, according to the Comcast web site, the DCX34xx boxes, for now, can't make use of the SATA port to add the 1T drive.
Neither the Bay Area or Miami is yet "activated" to accept a SATA drive.
I don't think any of our 3400 boxes had an inline switch.