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post #14851 of 15215
Quote:
Originally Posted by c3 
The cost difference between Internet only and Internet+Limited Basic should be <$5. HD locals are included in all TV services, including Limited Basic. Digital Economy ($35) is Limited Basic (~$20) plus a few channels such as Food Network and CNN.
Quote:
Originally Posted by drewwho View Post

Thanks. As usual, these forums are far more helpful than the company's own web site!

Drew

But the catch is that if you choose Digital Economy ($35), the HD STB box (no DVR) end up being > $10.
post #14852 of 15215
Quote:
Originally Posted by tranle View Post


But the catch is that if you choose Digital Economy ($35), the HD STB box (no DVR) end up being > $10.

I hate STBs. They're the other reason I haven't had cable in 10 years. Do they force you to take one? Until / unless they scramble the HD locals, I guess I'd just ignore all the encrypted stuff and use clear QAM. When they scramble the locals, I'd buy an HDR Prime & use cable card. Since SageTV can't handle CC, I'd need to record via something else & import recordings, so I'd prefer to delay that as long as possible.

If they force you to take an STB, then I'd get an HD-PVR to use with the non-DVR STB. That would actually cause the least disruption in my setup.

Drew
post #14853 of 15215
i hate STB's too. i'm not looking forward to them encrypting the local HD channels.

so, does anyone have any experience with the following:

Does the Digital Economy with a cable card provide HD local channels? (either using a Tivo, or a HDHomeRun which i'd be considering)

i don't want to pay Comcast $10/mo for a STB, but it seems in my searching there is some suggestion i would still need to pay an $8 HD fee?

(i'm looking at this since it is part of the Blast Plus bundle...)
post #14854 of 15215
Quote:
Originally Posted by Derek87 View Post

Does the Digital Economy with a cable card provide HD local channels? (either using a Tivo, or a HDHomeRun which i'd be considering)

i don't want to pay Comcast $10/mo for a STB, but it seems in my searching there is some suggestion i would still need to pay an $8 HD fee?

You'll get the HD equivalent of all SD channels that you're supposed to get (locals, Food Network, etc.). No additional "HD fee", which is for the HD STB rental. You'll also get $2.50/month credit for having a CableCard instead of a STB.
post #14855 of 15215
Quote:
Originally Posted by Derek87 View Post

i hate STB's too. i'm not looking forward to them encrypting the local HD channels.

so, does anyone have any experience with the following:

Does the Digital Economy with a cable card provide HD local channels? (either using a Tivo, or a HDHomeRun which i'd be considering)

i don't want to pay Comcast $10/mo for a STB, but it seems in my searching there is some suggestion i would still need to pay an $8 HD fee?

(i'm looking at this since it is part of the Blast Plus bundle...)
If you just want HD local channels then you don't really need the Digital Economy here is what I have:
Limited Basic $20.14
HD STB: $2.70 (I have 2 of them, because I have older parent and it is simpler to explain it to them)
Cable Card: $1.10 (in my HD Prime so I can record or view from any computer in the home).
And no other fees attached to the TV service.
post #14856 of 15215
great. thanks. that's good news...something i'll likely pursue if and when they get rid of of the unencrypted QAM channels
post #14857 of 15215
Quote:
Originally Posted by tranle View Post

If you just want HD local channels then you don't really need the Digital Economy here is what I have:
Limited Basic $20.14
HD STB: $2.70 (I have 2 of them, because I have older parent and it is simpler to explain it to them)
Cable Card: $1.10 (in my HD Prime so I can record or view from any computer in the home).
And no other fees attached to the TV service.

$2.70 isn't bad at all. i didn't know they were available at that price. i long ago had a STB but even 3 years ago, they were charging me (perhaps erroneously) about $8 for it. so i just got rid of it and use my QAM tuner on my TV and computer (an old Miglia unit).

i won't go with Digital economy unless it makes sense as far as my internet package goes.

my introductory (12 mo) internet deal on the performance grade is going away in about a month and will climb, without negotiation to $50/mo + $20 for limited basic.

Blast is $60/mo (the next faster tier for internet), so i somehow decide to do that and can't negotiate anything, the $80 blast plus package is the same price with a few more channels...

but i'm hoping i can get them to give me some sort of discount via their retention dept. (should be achievable since i know people who pay $50/mo for Performance internet and $60 for blast internet without an TV service)
post #14858 of 15215
Yay, they finally restored PSIP for KNTV, KBCW and KICU.

Boo, I need rescan my TV.
post #14859 of 15215
I don't have Digital Economy (Digital Silver), but I do have 2 TiVos with cable cards. I get the HD locals, and the cable cards cost me -$0.30 a month. The cards cost $1.10 each, but I have a $2.50 credit for not using their STB. No HD fee.
post #14860 of 15215
Anyone in the Bay Area get the X1 DVR with the satellite boxes?

I wasn't even aware they had a new DVR. I assumed if I switched to Comcast, I'd have to buy Tivos or build a WMC DVR rather than pay $15 or whatever it is for Comcast's crappy Motorola DVR.
post #14861 of 15215
Quote:
Originally Posted by btwyx View Post

I don't have Digital Economy (Digital Silver), but I do have 2 TiVos with cable cards. I get the HD locals, and the cable cards cost me -$0.30 a month. The cards cost $1.10 each, but I have a $2.50 credit for not using their STB. No HD fee.

I have the same package and i;m not using their STB. I'm not getting those discounts. How do you NOT pay an HD fee? I may have some money coming...
post #14862 of 15215
I'm still running an old and crusty 3416 DVR and want to upgrade. I'm not eager to jump to the X1, so think that now is probably the time. If I head down to a Comcast office (San Francisco), what should I ask for/am I likely to get?
post #14863 of 15215
Quote:
I have the same package and i;m not using their STB. I'm not getting those discounts. How do you NOT pay an HD fee? I may have some money coming...

If you use Comcast STB Equipment you need to pay the HD fee. Cablecard seems to give you HD without the fee, this is true for all the tiers. it has been this way for a while, not sure how long it will last.
post #14864 of 15215
I think the HD charge is for their HD STB, not to view HD content. So if you don't have one of their HD STB, they don't charge the HD fee. I don't pay any HD fee for the Cable Card I use in my TiVo.
post #14865 of 15215
Quote:
Originally Posted by zooey91 View Post

I'm still running an old and crusty 3416 DVR and want to upgrade. I'm not eager to jump to the X1, so think that now is probably the time. If I head down to a Comcast office (San Francisco), what should I ask for/am I likely to get?

The last DCX3500M that I had was the best one I ever used. Though I kept my Ultimate Motorola Converter Accessory (TM)* hooked up and used it monthly.

The Pace equipment never impressed me.

I've defected to Tivo since I now have to pay for cable service. eek.gif


*aka a line cord with an inline switch to power cycle the box.
post #14866 of 15215
Quote:
Originally Posted by bareyb View Post

I have the same package and i;m not using their STB. I'm not getting those discounts. How do you NOT pay an HD fee? I may have some money coming...
As mentioned, the HD fee is supposed to be for equipment, not reception.

The finally started charging reasonable fees, I didn't enquire and I didn't complain. For a long time they wanted to charge me a second outlet fee for the second card. I don't know what changed to make them stop. (and I'm not complaining.)
post #14867 of 15215
Quote:
Originally Posted by btwyx View Post

As mentioned, the HD fee is supposed to be for equipment, not reception.

The finally started charging reasonable fees, I didn't enquire and I didn't complain. For a long time they wanted to charge me a second outlet fee for the second card. I don't know what changed to make them stop. (and I'm not complaining.)

This is not quite right, I have 2 HD STB and I do not pay any HD Fee. But I only have the 'Limited Basic' subscription (no VOD and just local channel).
I think that if you have the 'Basic' or above subscriptions and wants HD you will get ding with the HD Fee.
post #14868 of 15215
It really depends on how you get to your package. For example I used to have one of the HD triple plays, when I complained it was too expensive all the extra outlet and HD fee's were dropped, this was still with the Comcast DVR. Until I complained I had the HD fee.

About 2 years ago I joined the cord cutting movement and dropped back to just Blast Internet. It lasted about 9 months and then Comcast offered me Blast Plus for $69 for 12 months which is Digital economy and Blast internet. Since it is only $7 more than Blast it was worth it.

The self install package come with a Pace HD STB. However all the HD channels were blocked, only the SD versions worked. When I called the CSR's they said I needed to pay the HD reception fee. Ultimately it was useless since I don't watch SD period. If its not HD, I'm not watching it! Also it did not work with my TiVo which had been recording OTA up until this point.

I was ready to call it quits and though I would try a Cable Card for my TiVo as the last ditch. Sure enough with the TiVo the HD now all worked and even On Demand! I also get the -$2.50 per month credit.

Definitely worth it IMO. So this is my experience of the HD fee and how it does not seem to relate to cable cards. I've had
post #14869 of 15215
Quote:
Originally Posted by tranle View Post

This is not quite right, I have 2 HD STB and I do not pay any HD Fee. But I only have the 'Limited Basic' subscription (no VOD and just local channel).
I think that if you have the 'Basic' or above subscriptions and wants HD you will get ding with the HD Fee.

The $2.50/box you pay is the rental fee for Limited Basic, which is normally $10/box for other customers. That is the "HD fee" -- for equipment rental, not programming.
post #14870 of 15215
Quote:
Originally Posted by kevini View Post

The self install package come with a Pace HD STB. However all the HD channels were blocked, only the SD versions worked. When I called the CSR's they said I needed to pay the HD reception fee.

Even though Comcast gave you a HD-capable STB, functionally it was just a SD STB. Comcast wants to charge more to make it a HD STB.
post #14871 of 15215
The HD fee is an equipment charge for Comcast's HD STB. Sometimes they send out an HD capable STB to a customer who only subscribes to Standard Def. I expect this happens based on what STB's are available in the office at the time you setup the service. At any rate, in this case, the HD feature of the STB is disabled and the customer doesn't pay an HD fee. If that customer later wants to watch HD, then Comcast enables the HD feature of the STB and starts charging the HD fee for the same box. The computer industry has been doing things like this for years. Charging extra to enable functions that are already embedded in the hardware.

My service is Digital Starter/HSI. When I upgraded from Limited Basic to Digital Starter, they mailed me an SD STB. I took that into the local office and said I wanted HD. They swapped it for a PACE HD STB and the HD fee showed up on my bill. Later I bought a Tivo Premiere and swapped the HD STB for a cable card. The HD fee was dropped off my bill, but I still get the HD channels.

I pay $1.10 for the cable card, but get a $2.50 "Customer-owned Equipment Adjustment", as a credit.

Greg
post #14872 of 15215
Quote:
Originally Posted by Barovelli View Post

The last DCX3500M that I had was the best one I ever used. Though I kept my Ultimate Motorola Converter Accessory (TM)* hooked up and used it monthly.

The Pace equipment never impressed me.

I've defected to Tivo since I now have to pay for cable service. eek.gif


*aka a line cord with an inline switch to power cycle the box.

Thanks.

I just spent 45 minutes in line at the Portrero Comcast. The most recent model they had was the DCX3400 (not sure if it's "M" or not). Anyway, they wore me down so that's what I took home. Hopefully that wasn't a mistake, but at least it has twice the capacity of my DCT3416.

What is the line cord with an inline switch? A way to unplug it without unplugging it?

Jim
Edited by zooey91 - 7/1/13 at 8:55pm
post #14873 of 15215
Quote:
Originally Posted by zooey91 View Post

Thanks.

I just spent 45 minutes in line at the Portrero Comcast. The most recent model they had was the DCX3400 (not sure if it's "M" or not). Anyway, they wore me down so that's what I took home. Hopefully that wasn't a mistake, but at least it has twice the capacity of my DCT3416.

What is the line cord with an inline switch? A way to unplug it without unplugging it?

Jim

3400 is purt near same as the 3500M, just no MOCA fro anyroom DVR features.

Yes to the power cord mod. I'm fanatical when it comes to the wire management in back of the set and hated fumbling in tight spaces to power cycle the box. An inline switch made it easy to power cycle without messing things up.
post #14874 of 15215
can anyone out there with Digital Economy confirm that the CableCard would give full HD for all the available channels including both local networks and things like Food Network?

my special deal ran out, and after a bunch of back and forth with Comcast (long story), i ended up with Blast Plus for $49.99/mo for the first year and $69.99/mo for the second year. not exactly what i wanted but for $60/mo on average over the two years, i'll take it for the convenience and not having to renegotiate and have to threaten cancellation next year.

i doubt we'll really use (ie, really notice) the extra speed over Performance internet, but who knows...

as far as TV goes, we are light watchers, but they will be sending me some sort of DTA box. it may only have coax (which would make it useless)...if it has composite out, i plan to hook it up the TV so we can keep both our HD locals via the QAM tuner, and then watch the other channels on occasion with the DTA if it can be used in such a fashion. if not, do you know if comcast would swap it out for a fuller size SD digital box for us.

it remains to be seen if comcast would give me a $2.50/mo credit for returning the DTA. the rep i spoke with yesterday couldn't give that to me, but i may stop by the comcast local office at some point and inquire. (especially, if the box is zero use -- i'd rather not get the new statiions at the expense of losing HD quality locals).
post #14875 of 15215
Quote:
can anyone out there with Digital Economy confirm that the CableCard would give full HD for all the available channels including both local networks and things like Food Network?

I can confirm it. I had Blast Plus and Food Network HD worked perfectly on my TiVo Premiere with the cable card.
post #14876 of 15215
Quote:
Originally Posted by Derek87 View Post

but they will be sending me some sort of DTA box. it may only have coax (which would make it useless)...if it has composite out,

NONE of the (SD) DTA's CC uses anywhere, have composite (video) out; RF ONLY
Quote:
i plan to hook it up the TV so we can keep both our HD locals via the QAM tuner,

You DO realize that CC is in the process right now, of encrypting ALL (leftover) Clear QAM channels across the country; it WILL eventually make its way to your system, too.

http://www.dslreports.com/forum/r28332906-Report-notifications-of-Limited-Basic-tier-encryption-here

You WILL need either an HD-DTA, HD box or Cable Card to watch ANY (HD) TV channels
Quote:
if not, do you know if comcast would swap it out for a fuller size SD digital box for us.

All DE subs normally include 1 (full) SD box at no extra charge
Quote:
i'd rather not get the new statiions at the expense of losing HD quality locals).

As I already stated, you WILL be loosing ALL Clear QAM stations, including any/all locals...
post #14877 of 15215
Quote:
Originally Posted by dishrich View Post


You WILL need either an HD-DTA, HD box or Cable Card to watch ANY (HD) TV channels
All DE subs normally include 1 (full) SD box at no extra charge
...

Is there such a thing, now, as a "HD-DTA" box? We do have the free SD DTA box in a bedroom.
post #14878 of 15215
Quote:
Originally Posted by zooey91 View Post

Thanks.

I just spent 45 minutes in line at the Portrero Comcast. The most recent model they had was the DCX3400 (not sure if it's "M" or not). Anyway, they wore me down so that's what I took home. Hopefully that wasn't a mistake, but at least it has twice the capacity of my DCT3416.

What is the line cord with an inline switch? A way to unplug it without unplugging it?

Jim

We have had the 3400m for well over a year, maybe close to 2. (In Oakland). We are on our 3rd one. We kept running into the famous "Black Screen Recording" problem that Comcast refused to acknowledge was a s/w problem and kept sending us new boxes and we'd send back the "old" ones at their expense. With the latest s/w upgrade about 3 months ago, it appears that recordings are working properly. The latest upgrade also makes it possible for a non-techie user to access CC via the menu.
The 3400m should have 500G storage compared to 160G for your old one. [Very early 3400 models had only 250G, but I think all here in Bay Area have 500G.)

FYI - we got a 3501 about 6 months ago in Miami that died last month after minimal usage. They sent a tech out and confirmed it was dead and replaced it with a DCX3425 - which is half of the 500G that was on the 3501. And, according to the Comcast web site, the DCX34xx boxes, for now, can't make use of the SATA port to add the 1T drive.
Neither the Bay Area or Miami is yet "activated" to accept a SATA drive.
I don't think any of our 3400 boxes had an inline switch.
post #14879 of 15215
Quote:
Originally Posted by snidely View Post

Is there such a thing, now, as a "HD-DTA" box? We do have the free SD DTA box in a bedroom.

it seemed when i read a while back that some of some locations that were switching over were offering 1 HD-DTA for free or at some very low rate (1-2 bucks). that would be ok with me.
Quote:
Originally Posted by dishrich View Post

NONE of the (SD) DTA's CC uses anywhere, have composite (video) out; RF ONLY
You DO realize that CC is in the process right now, of encrypting ALL (leftover) Clear QAM channels across the country; it WILL eventually make its way to your system, too.

http://www.dslreports.com/forum/r28332906-Report-notifications-of-Limited-Basic-tier-encryption-here

You WILL need either an HD-DTA, HD box or Cable Card to watch ANY (HD) TV channels
All DE subs normally include 1 (full) SD box at no extra charge
As I already stated, you WILL be loosing ALL Clear QAM stations, including any/all locals...

yes, i had heard about this eventually happening. not notices yet in my mail, so time will tell.

a switch over to encrypting everything will force me over to a cable card + HDHomeRun.
post #14880 of 15215
of course i'm sure the right hand doesn't know what the left is doing, but straight from Comcast's website and updated on June 13th:

http://customer.comcast.com/help-and-support/cable-tv/who-is-affected-by-digital-migration/

this suggests that there still may be home for limited basic in a lot of markets staying unencrypted?
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