"Official" Audyssey thread (FAQ in post #1) - Page 1962

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Originally Posted by Theresa 

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Originally Posted by audioguy 

Where do I go. I got my new REW compatible USB mic, have attached via HDMI to my Integra 80.2, started up REW and have no clue what to do next. (I am very spoiled by OmniMic).
Is there a step by step on how to set up the REW control panel. How to find and load the mic calibration file (nothing in the box). How to generate the test signal? How to do anything
I am already frustrated. and regretting having spent the money.

This is exactly why I'm not jumping on the REW bandwagon. I could no doubt (as you could too) learn to use REW if I wanted to dedicate the time and patience to it but why do so when Omnimic is so easy? Lets just persuade Mr. Waslow to release the 5.1 channel test disk.

Theresa, someone who can successfully design and build her own speakers and program mini-DSPs as electronic crossovers and so on wouldn’t have any trouble getting to grips with REW IMO. It is more complicated so set up but once it is set up it is also more powerful. HST, I would never have gone for REW if it hadn't been for the new, 2 cable setup and Jason's offer of help.

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Originally Posted by Theresa 

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Originally Posted by pepar 

Theresa, honestly, it is easy but .. well, remember "trust but verify?" I fear that it's "ease" lulls people into a sense of security. OM would need to be ... and HEY, I'm getting an idea here!!!.... measured against a standard for us to be sure that it is accurate.
Jeff

That will have to be done by someone other than myself. I'm not going to invest the time in REW required to do a comparison with Omnimic. I see no reason to doubt Omnimic's accuracy any more than REWs.

Agreed. There are a lot of OM users and I am sure that if accuracy was an issue it would be all over the OM thread.

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Originally Posted by audioguy 

Just as an FYI, I posted some of the issues I am having with the "new" REW and got the following response from them. It appears that the "enthusiastic REW supporter" who got us all fired up may have been a bit premature on defining the new REW as plug-n-play. OmniMic and XTZ are plug-n-play and REW, in it's current state does not appear to be. It is still in Beta and as the response I got seems to indicate, it may not quite be ready for "prime time". The Beta release that actually supports recongnizing the USB mic seems to be causing a number of individual issues in getting a complete download and installation.

 

Really?  I just followed the link, downloaded it, downloaded ASIO, installed ASIO with one click IIRC, then installed the REW beta with its Wizard. I was amazed at how fast REW installed and thought something had gone wrong, but when I clicked its icon it opened immediately and I was able to select the ASIO driver and play with the control panel. I am sure I will be able to generate test tones when my longer HDMI cable arrives as I have already found that section (it only shows the two internal laptop channels out of the box, it seems. I am assuming when I connect with HDMI it will show all my channels).

Audioguy - if I can do this, anyone can, trust me ;)

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Originally Posted by AustinJerry 

@ Audioguy,

 

Good feedback, but please make future REW comments in the thread we set up specifically for such discussions, and keep the Audyssey thread on-topic.  If there are shortcomings in the beta 10 REW release, let's work on them together here:

 

http://www.avsforum.com/t/1449924/simplified-rew-setup-and-use-usb-mic-hdmi-connection-including-measurement-techniques-and-how-to-interpret-graphs#post_22789786

Good point Jerry - I too am guilty as charged. Let's work to keeping the Audyssey thread for Audyssey - it will be very daunting for anyone coming here for the first time to see page after page about REW.

For info - this will be my last post in this thread on REW. If anyone raises an issue I may be able to help with, my reply will be in the new thread Jerry links to (and which is also linked in my sig).

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Originally Posted by Stealth3si 

I just got done running Audyssey. It reported my sub distance as 11.6 ft when it's really 7.6 ft.

now, the audyssey guide says it's a commona anomoly due to the LPF, EQ, electircl circuitry inside the sub and that I should leave it as is, unless I'm applying "Subwoofer Distance Tweak Instructions (Requires Acoustic Measurement Tools)",

However, the sub's LPF knob is turned to 'disabled' and it has no built-in EQ.

the reported 11.6ft is normal still?

Yes. Disabling the LPF simply allows you to use the crossovers in the AVR - you don't want this done in two separate places. It doesn't influence the distance (delay) setting. In the absence of independent measuring gear you will have to trust Audyssey on this one - but it is something that rarely raises any issues with a standard calibration.

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Originally Posted by audioguy 

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Originally Posted by kbarnes701 

Audioguy - if I can do this, anyone can, trust me 

It is not that I can't. Since REW was the only thing that existed for a long time, I used to use it. For several years. However, each time I had to screw around with the sound card, run loop thoroughs, set volume levels, blah, blah blah. And it was more often than not that I could not get it to work correctly. I then purchased OmniMIc and was a very happy camper.

Replied to in the REW thread: Here.

This is not specifically an Audyssey question but since I'm using Audyssey MultiEQ XT32 in my setup, I figured someone in this thread might be able to answer this question and whether or not my Audyssey results would be affected?  I've got an older Infinity SSW-212 which looks (huge emphasis there!) a lot like a Subermersive F2 in that it has dual woofers and can be set upright or on its side.  Currently, I have this sub sitting vertically in a corner behind an AT false wall.  The lower woofer cone is slightly lower than some MDF framing that was used for the false wall.  Just wondering if I should consider a platform for the sub to sit on or if I'm wasting my time because the lower frequencies are not really affected by this?  I figured if down firing subs work then this probably shouldn't be an issue but always better to ask the experts!  Thanks.

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Originally Posted by sdurani 

First day at CES, tried to get a demo of DSX 2 in the Audyssey room, but was told to leave (along with 5 other people) since Chris was giving a private demo. We asked Chris if we could come back later, but he just said "you have my e-mail, make an appointment". Wow. After that, none of us had any desire to go back for a listen.
 

I don't blame you. I have long thought that Audyssey has lost its way wrt to customer care - it seemed to start when they expanded into all that Bose-ish gimmicky stuff. I got a similar brush-off from Luke when they forgot to include the preamp power supply with my Pro Kit, the preamp then being destroyed by my own power supply. I had legitimate questions about the need to return the preamp (which is a calibrated item) but not the (also calibrated) mic. I was just told "not to worry" like I was a 5 year old. Since then, Audyssey's reaction to various bug reports in Pro haven't exactly filled some of us with delight either. It all seems a long, long way from the days when Chris used to be a major and valued contributor in this thread.

Personally, if I want upmixing to 11.2, I will go with Neo:X. I dislike the way Audyssey generates/derives the information for the matrixed channels. 

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Originally Posted by IgorZep 

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Originally Posted by kbarnes701 

I have long thought that Audyssey has lost its way wrt to customer care

+1. I feel the same

I suspect we are not alone. It's a great pity because at one time Audyssey was so wonderfully customer-focused.

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Originally Posted by audioguy 

That is really sad that Audyssey has gotten so full of themselves --- but not a complete surprise.

If Audyssey can make this new 11.2 system sound anything like the demo that I heard at CEDIA a year or so ago put on by Lexicon, I would figure a way to add the additional speakers and jump all over it. That was easily the very best, and most realistic sound of reproduced music I had ever heard and by a long way.

I was flabbergasted by the 11 channel Neo:X Sound Check on the new Expendables 2 disc. The test signal moves authoritatively from channel to channel with no leakage at all when in my Height channels. It is hard to see how much better (in this regard) a fully discrete system could be. Very impressive.

The main problem for me with DSX (and presumably DSX2) is the way that Audyssey reduces the level of the L&R channels by 3dB, along with a similar reduction at the surrounds. Combined with deriving the Height info from the front R&L channels this gives a very predominant front-centricness to the sound. In fact, if you turn off the R&L channels, there is almost the same info up there in the Heights. I hate it.

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Originally Posted by audioguy 

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Originally Posted by gurkey 

The problem with rather small companies like Audyssey handling all that (worldwide) business is, that there is not enough man power to take care of everyone.
This is especially true for important business events like CES where major money and business is in the foreground.
I wouldn't blame them for this. There is only so much time available for doing all this with few people in the knowing available.
You have to remember, they are still more of a R&D company than they are focused on marketing to the individual user.

But that is no excuse for rudeness!

Quite. In business it is always important to remember where the revenue is generated: from the customers. It is one thing at an event like CES to want to court potential business partners and affiliations but to do so at the expense of customers is unforgivable. At the very least, a more sympathetic response than "you have my email, schedule an appointment" would be expected. TBH, if I had been subjected to that, Chris would have left with his ears ringing.

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Originally Posted by gurkey 

The problem with rather small companies like Audyssey handling all that (worldwide) business is, that there is not enough man power to take care of everyone.
This is especially true for important business events like CES where major money and business is in the foreground.
I wouldn't blame them for this. There is only so much time available for doing all this with few people in the knowing available.
You have to remember, they are still more of a R&D company than they are focused on marketing to the individual user.

I ran my own small company ($8 million T/O, 25 staff) for 30 years. All my clients were FTSE100 companies and we serviced a tightly defined niche in their businesses.  I used to do 'trade fairs' for my industry. I would often be approached by representatives of small businesses which, frankly, were of no interest to me or my company. They received the same courtesy, the same consideration as the multi-billion dollar corporations which we were interested in - anything else would have been unthinkable. While that may come across as very altruistic, it had its roots in hard-headed business - many years before, I had turned down the business from a small, two-man company. (I did this politely though). Years later, that company had expanded to become an international brand leader in its area and I often wondered what business we might have done, over many years, with that client. As they say, be nice to the people you meet on the way up, for you will surely meet them again on the way down.  Sorry to ramble on OT - I was just astonished at Chris's reaction to Sanjay.

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Originally Posted by gurkey 

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Originally Posted by audioguy 

But that is no excuse for rudeness!

He probably meant not to be rude, just stressed.

That is when good manners matter most of all. It's easy to be affable when everything is going well. The test is when things aren't going so well.

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Originally Posted by pepar 

 And those d@mn "users" can be a pain.

So it would seem judging by Sanjay's experience.