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Anyone have ComCast CableCard?

post #1 of 11
Thread Starter 
Just curious to know why if the cable card is authorized to a user why it will stop working when unseated or removed and installed in a new TV set?

It requires a tech to visit the house to get it back working again.

I've seen other people on this forum mention installing their own authorized card themselves............What's up with ComCast?

I also called Sammy a while back and talked with someone about the TV Guide NOT working. He said it's lack of collaboration with Gemstar and cable companies, or something like that?

anyone?
post #2 of 11
Don't know the tech details, but I've read that CableCards are actually matched to the TV. Don't know exactly what's involved, but imagine it is something like bluetooth pairing between devices.

I have a CableCard in my Samsung HL-S7178. The TV Guide works, once I ran setup. It did take more than a day for the guide to update. Note that it only works for me when I hit the TV Guide button ... it does not show descriptive info for individual channels (meaning, when I'm on a channel, and hit "info", it says detailed info unavailable).
post #3 of 11
Quote:


Just curious to know why if the cable card is authorized to a user why it will stop working when unseated or removed and installed in a new TV set?

It doesn't stop working when removed, it stops working when you attempt to plug it into a new display or device. If authorized CableCards would work in any TV, there'd be nothing stopping you from giving one to your neighbor down the street. Hence, CableCards are mated to the original device where they are installed.

Most cable companies are doing this, or soon will be, and Comcast is not alone by any means. Older versions of Motorola and SA head-end software did not support this, which is why Comcast and some other cable companies weren't able to do it in the past, even though it was their plan / intention all along. Now that the software is available to them, they are taking advantage of it to curb piracy.

Quote:


I've seen other people on this forum mention installing their own authorized card themselves............What's up with ComCast?

Only the cable company can authorize cards. In some areas, cable companies will let you perform the initial CableCard installation -- basically, they give you the card, you stick it in the TV, and call a 1-800 number to activate. However, after that is done, the card is typically mated to that TV, and will de-authorize if plugged into another device.

Quote:


I also called Sammy a while back and talked with someone about the TV Guide NOT working. He said it's lack of collaboration with Gemstar and cable companies, or something like that?

Current CableCard technology is unidirectional, meaning your CableCard device receives data, but it can't send a request for guide data. Since your TV can't request guide data from Comcast, it has to get it somewhere else. For its CableCard DVR, Tivo gets its guide data using the Internet (i.e. wireless).

Most TVs with integrated CableCard use the TVGuideOS software from Gemstar, which pays broadcast stations like PBS money to deliver their guide data in the blanking interval of the television signal. Unfortunately, this free service is not available inmany areas. In some markets, the broadcasters want more money than Gemstar is willing to pay for the datacast; in others, Gemstar simply doesn't feel the market is large enough to justify the effort / expenditure.

Currently, the only way to get guide information from Comcast is by using their set-top box or DVR. Most Comcast customers on this forum choose to get the HDTV DVR, since it is only $9.95/mo, pretty cheap considering it is a $600 box.
post #4 of 11
Quote:


Currently, the only way to get guide information from Comcast is by using their set-top box or DVR. Most Comcast customers on this forum choose to get the HDTV DVR, since it is only $9.95/mo, pretty cheap considering it is a $600 box.

Thanks for the info in your post. But ... if the above is true, then why is my guide working, since I have a CableCard from Comcast in my TV ... and no set-top box or dvr?
post #5 of 11
He just stated why. Your getting that info via TVGoS. My set has the same feature but it isn't available in my area. Your guide isn't the same as the one you would get if you had the DVR.
post #6 of 11
Quote:
Originally Posted by ogbuehi View Post

He just stated why. Your getting that info via TVGoS. My set has the same feature but it isn't available in my area. Your guide isn't the same as the one you would get if you had the DVR.


Thanks for clearing that up! The point I missed was guide information from Comcast. I know the Guide I'm getting on the CableCard isn't the same as the one from Comcast, as I've got a Comcast DVR set up in the other room.
post #7 of 11
Thread Starter 
What happened, and I don't know if it was a coincidence, a calibrator came by to check out my TV, because of bowing issues ( turns out it's going back for another TV as soon as I can get back to the store ) and he wouldn't calibrate it. Set NOT going back today of course with the SB and cold temps here. I would wait overnight before turning new set on from being out in the cold for the 1 hour ride home.

Anyway, I came home last night and when I turned the TV on, I noticed a lot of channels were now not working on cable, and the card info text message with phone number came up.

I talked to a CS guy and he "refreshed" the card, but to no avail.............So I reseated the card and now it doesn't work period. I'm not sure what could have caused the card to start working intermittently.

As for the guide, mine did show a guide grid, but only the major network channels. The only thing it would say on a cable channel is RF cable, the channel number, and NO INFO AVAILABLE, which essentially is useless.............I will be calling Samsung back on this to see where it goes as no one called ME back as promised a few weeks ago...

Thank God I have my OTA and the SB channel comes in as good if not better than the cable channel of same programming.
post #8 of 11
Quote:


As for the guide, mine did show a guide grid, but only the major network channels. The only thing it would say on a cable channel is RF cable, the channel number, and NO INFO AVAILABLE, which essentially is useless.............I will be calling Samsung back on this to see where it goes as no one called ME back as promised a few weeks ago...

As noted above, the TVGoS guide data isn't available in many markets. The only way to guarantee guide data is to buy a product that gets this information via the Internet (like the Tivo Series3) or the box from the cable company.

Have you considered replacing your CableCard with Comcast's $600 DVR for $9.95/mo? That would let you skip commercials and watch all programming on your schedule; it would also give you reliable guide data and VoD.
post #9 of 11
Since Comcast offers the cablecard for free, I have one in addition to my HDDVR so that I can use the PIP on my Mits 65732. I haven't bothered with the guide since I have the DVR, but I haven't managed to figure out how to change channels on the cablecard when I'm in PIP mode using a Harmony 890. It will only move up or down one channel using the channel up/down buttons. I've programmed the remote to work the TV channels in "device" mode and the DVR channels in "activity" mode. I can bring up the cablecard without PIP and punch in the channel and it works. In PIP, no joy. Anyone found a good solution?
post #10 of 11
Quote:
Originally Posted by bfdtv View Post

Currently, the only way to get guide information from Comcast is by using their set-top box or DVR. Most Comcast customers on this forum choose to get the HDTV DVR, since it is only $9.95/mo, pretty cheap considering it is a $600 box.

I agree, an HD DVR is must for many people.

Actually, Comcast now charges $11.95 to upgrade the included Box to a DVR.
The included non-itemized box would otherwise be $4.15.
Total effective price is $16.10.

In areas that itemize all boxes, I would imagine the DVR is ~$15.95.
post #11 of 11
Quote:
Originally Posted by shazza View Post

but I've read that CableCards are actually matched to the TV.

Greetings

Comcast S/A Cablecards cannot be switched from one TV to another unless the headend updates card info:

it may work for just a day or two after you put it in another TV
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