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Lansing, MI - HDTV - Page 2

post #31 of 2731
Thanks for the advice. I'll give it a try.
post #32 of 2731
Anyone else having issues with the first 202+ HD channels on Comcast? 202-209 say that i am not authorized to view, even though my premium channels come in fine, and the local HD's..... i dont get it, i called and they said that "nothing is wrong"

So what ever... i want to watch College Game Day... damnet its at MSU.
post #33 of 2731
Anyone else having issues with the first 202+ HD channels on Comcast? 202-209 say that i am not authorized to view, even though my premium channels come in fine, and the local HD's..... i dont get it, i called and they said that "nothing is wrong"

Having the same problem, please bear with this long post.

Called corp tech Fri night, they said my pkg should have those stations and would send out a local tech. Corp Tech also said other techs were getting calls from E.L. with the same problem so local tech would probably not come out, but would fix the problem with the system.

Local tech called on schedule, said I should've never gotten those stations on my plan - Enhanced Cable + HD (upgraded from Expanded Basic in Nov. 2006). Said that newly installed computer allows E.L. to now filter those out so they are no longer available.
Told tech that reps told me in Nov. and last night that ESPN HD and Disc. HD were part of the pkg. In addition, the Comcast web site says they are part of the pkg.
His response, "they are ALL wrong".

Called corp tech on Sat., different tech also said those channels are part of the Enhanced + HD pkg. She said my acct must be messed up and forwarded me to Sales Rep. She said the HD upgrade added HD to the pkg level you had before.
I said, "right !, and ESPN is the 1st station on the Enhanced Basic list, so why don't I get it in HD anymore." She looked at the E.L. Channel Lineup and then recanted her statement and said that you must have Digital Classic + HD to get ESPN HD, Discov HD, etc.
Of course, I called her on completely changing what she said one minute earlier.
Also got her to look at the Comcast web site which says that ESPN and Disc HD are included with HD pkg.
Her response, "well I guess they should change the web site"
My response, "well I guess you, the other reps/techs, and the web site are all doing false and misleading advertising".
She refused to turn ESPN HD back on unless I upgraded to Digital Classic for another $11/mo.
Told her that was unacceptable and asked to speak to a mgr.
She said no mgr was available, but that one would call me back by 5pm.
Mgr never called.

Will take up the battle again Sunday !
post #34 of 2731
Quote:
Originally Posted by hd-junkie View Post

Anyone else having issues with the first 202+ HD channels on Comcast? 202-209 say that i am not authorized to view, even though my premium channels come in fine, and the local HD's..... i dont get it, i called and they said that "nothing is wrong"

Having the same problem, please bear with this long post.

Called corp tech Fri night, they said my pkg should have those stations and would send out a local tech. Corp Tech also said other techs were getting calls from E.L. with the same problem so local tech would probably not come out, but would fix the problem with the system.

Local tech called on schedule, said I should've never gotten those stations on my plan - Enhanced Cable + HD (upgraded from Expanded Basic in Nov. 2006). Said that newly installed computer allows E.L. to now filter those out so they are no longer available.
Told tech that reps told me in Nov. and last night that ESPN HD and Disc. HD were part of the pkg. In addition, the Comcast web site says they are part of the pkg.
His response, "they are ALL wrong".

Called corp tech on Sat., different tech also said those channels are part of the Enhanced + HD pkg. She said my acct must be messed up and forwarded me to Sales Rep. She said the HD upgrade added HD to the pkg level you had before.
I said, "right !, and ESPN is the 1st station on the Enhanced Basic list, so why don't I get it in HD anymore." She looked at the E.L. Channel Lineup and then recanted her statement and said that you must have Digital Classic + HD to get ESPN HD, Discov HD, etc.
Of course, I called her on completely changing what she said one minute earlier.
Also got her to look at the Comcast web site which says that ESPN and Disc HD are included with HD pkg.
Her response, "well I guess they should change the web site"
My response, "well I guess you, the other reps/techs, and the web site are all doing false and misleading advertising".
She refused to turn ESPN HD back on unless I upgraded to Digital Classic for another $11/mo.
Told her that was unacceptable and asked to speak to a mgr.
She said no mgr was available, but that one would call me back by 5pm.
Mgr never called.

Will take up the battle again Sunday !


i called two techs, they said that it is a problem with the box, and to take it in on monday or they can send some one out to get it.....

WTF so they are just changing the HD package on us now? i was really pissed that i couldnt watch the ESPN broadcast from MSU's campus.

So what is the deal?
post #35 of 2731
Quote:
Originally Posted by spotdog14 View Post

i called two techs, they said that it is a problem with the box, and to take it in on monday or they can send some one out to get it.....

WTF so they are just changing the HD package on us now? i was really pissed that i couldnt watch the ESPN broadcast from MSU's campus.

So what is the deal?

What's this? You mean that b!tch with the big fake teeth in the Comcast commercials is lying and there are major problems with Comcast cable?

It's always the same trend with them: one step forward, two steps back.
post #36 of 2731
y, I hear ya.
I'm an MSU alum and rabid college basketball fan.
Was not happy about College Game Day in SD.

Went thru another Comcast forum a little while ago.
Seems people all over the country have had the same problem over the last couple of years. Some are getting ESPN/Disc HD on top of the Expanded Basic, but Comcast is telling others that Digital Classic is the minimum pkg on which you can add HD, but after much badgering Comcast sometimes relents and gives them ESPN/Disc HD with Enhanced Cable or a Digital Light pkg for Approx. $5/mo.

A couple of people said that 2006 FCC rules require Comcast to supply the HD equivalents of channels in your pkgs. I know that's true for local broadcasts, but not sure if it applies to premium channels. Also doesn't explain why we don't get Fox HD in E.L. (other than bandwidth issues).

I'm currently able to get more local HD stations (including Fox) than what Comcast offers with a little $20 antennae. In addition, the picture seems more crisp on the antennae. Will probably cancel HD and return the box if I can't get them to turn ESPN HD and Disc HD back on. Also asked the Sales Rep to refund my money yesterday since the product is misrepresented, she also refused to do that.

Seems like a lot of money ($65 - $70 mo.) just to watch ESPN HD and Discovery HD (probably 75% of my TV viewing). Wife watches a little HGTV / TLC and network TV. Also have the Internet Service. Total bill is already over $100 and don't even have any Premium channels.
post #37 of 2731
Quote:
Originally Posted by hd-junkie View Post

y, I hear ya.
I'm an MSU alum and rabid college basketball fan.
Was not happy about College Game Day in SD.

Went thru another Comcast forum a little while ago.
Seems people all over the country have had the same problem over the last couple of years. Some are getting ESPN/Disc HD on top of the Expanded Basic, but Comcast is telling others that Digital Classic is the minimum pkg on which you can add HD, but after much badgering Comcast sometimes relents and gives them ESPN/Disc HD with Enhanced Cable or a Digital Light pkg for Approx. $5/mo.

A couple of people said that 2006 FCC rules require Comcast to supply the HD equivalents of channels in your pkgs. I know that's true for local broadcasts, but not sure if it applies to premium channels. Also doesn't explain why we don't get Fox HD in E.L. (other than bandwidth issues).

I'm currently able to get more local HD stations (including Fox) than what Comcast offers with a little $20 antennae. In addition, the picture seems more crisp on the antennae. Will probably cancel HD and return the box if I can't get them to turn ESPN HD and Disc HD back on. Also asked the Sales Rep to refund my money yesterday since the product is misrepresented, she also refused to do that.

Seems like a lot of money ($65 - $70 mo.) just to watch ESPN HD and Discovery HD (probably 75% of my TV viewing). Wife watches a little HGTV / TLC and network TV. Also have the Internet Service. Total bill is already over $100 and don't even have any Premium channels.

somthing is really screwed up, because my premium ondemand channels i cannot get either, it says that i am not a subscriber to them, even though i get the damn channels in guide.
post #38 of 2731
Problems here too.
post #39 of 2731
Thread Starter 
Appears that WILX's HD channel is not coming through on Comcast 232. I switched to my OTA antenna and it appears to be fine.

I don't feel like dealing with Comcast today, so I'll just let it go.

As for the issues in the previous few posts regarding ESPN and Discovery HD...

College Gameday is always in SD, so you didn't miss anything.

I've always been told by Comcast that Digital cable subscription of some sort is required to get ESPN HD, DSC, InHD, TNTHD, etc...

Looks like the recent billing upgrades has brought the EL network in alignment with the normal Comcast systems.

I've had no issue with my cable or HD over the last few days.
post #40 of 2731
I've always been told by Comcast that Digital cable subscription of some sort is required to get ESPN HD, DSC, InHD, TNTHD, etc...

y, that's in line with what I read on the other forum.
At least 6 people at Comcast since Nov. 2006 have told me that ESPN/Disc HD is part of the HD upgrade (and it was working for almost 4 mos.). Going to a "Digital" plan wasn't necessary. The Comcast web site also says those channels are part of the HD upgrade. They told you something quite a bit different.

So it appears that it is now about $18/mo. to upgrade from Enhanced Basic to HD box and ESPN/Disc/onDemand HD.

Will probably make one more attempt tomorrow to get the HD channels put back on my account w/o paying extra.

Thanks for the info.
post #41 of 2731
i love how they dont tell us anything, they just cut us off.... WTF comcast....

BTW i was having the problem with WILX as well, and OTA was fine. I love Michigan weather.... i was never able to get WSYM OTA for some reason, but now with the awesome weather i get it!!! lol... funny stuff.
post #42 of 2731
Quote:
Originally Posted by hd-junkie View Post

I've always been told by Comcast that Digital cable subscription of some sort is required to get ESPN HD, DSC, InHD, TNTHD, etc...

y, that's in line with what I read on the other forum.
At least 6 people at Comcast since Nov. 2006 have told me that ESPN/Disc HD is part of the HD upgrade (and it was working for almost 4 mos.). Going to a "Digital" plan wasn't necessary. The Comcast web site also says those channels are part of the HD upgrade. They told you something quite a bit different.

So it appears that it is now about $18/mo. to upgrade from Enhanced Basic to HD box and ESPN/Disc/onDemand HD.

Will probably make one more attempt tomorrow to get the HD channels put back on my account w/o paying extra.

Thanks for the info.

You guys need to print all your documentation of these packages and how Comcast is trying to screw you, then file complaints with the Federal Trade Commission, the consumer affairs division of the state attorney general's office and your local unit of government (which is the franchising authority). Comcast is already on the brink of a class-action suit because they are arbitrarily cancelling Internet subscribers. Seems to me that requiring a subscription upgrade when their advertising says otherwise is definitely an unfair trade practice. I think they might stop if several layers of government start looking them over.
post #43 of 2731
Thread Starter 
Quote:
Originally Posted by hd-junkie View Post

I've always been told by Comcast that Digital cable subscription of some sort is required to get ESPN HD, DSC, InHD, TNTHD, etc...

y, that's in line with what I read on the other forum.
At least 6 people at Comcast since Nov. 2006 have told me that ESPN/Disc HD is part of the HD upgrade (and it was working for almost 4 mos.). Going to a "Digital" plan wasn't necessary. The Comcast web site also says those channels are part of the HD upgrade. They told you something quite a bit different.

So it appears that it is now about $18/mo. to upgrade from Enhanced Basic to HD box and ESPN/Disc/onDemand HD.

Will probably make one more attempt tomorrow to get the HD channels put back on my account w/o paying extra.

Thanks for the info.

I always assumed Comcast would have an HD tier as well, but when I called to make sure i could get my HD service going, I was told that I already had the HD box (i got it for the dual tuner DVR) and digital cable so I was fine and just needed an HD set to hook it up to.

The only HD that I've seen people get with a QAM tuner and basic or enhanced included the locals and occasionaly a random HD or two. Everything else is encrypted and needs the STB or a cablecard.

If this is being caused by upgrades to the EL network, this is a good thing, hopefully you'll get some more bandwidth and get the channels that have been deployed to the rest of the Lansing network.
post #44 of 2731
So a little update, i got really pissed off over the weekend because i could not get through on Sunday to anyone... So i sent out a few emails and they totally dismissed any claims that i need "digital classics" and blamed it on my box, and have dispatched a tech to my house for tonight. I am chatting right now with a tech on the comcast website and they said that there is a problem with all HD/DVR box's right now with a driver issue.

Now they are saying that i should have never gotten ESPN, etc, the HD package only includes your locals... WTF is this ****! seriously... they are so confused themselves they don teven know whats goign on.
post #45 of 2731
Quote:
Originally Posted by cornell_lingus View Post

You guys need to print all your documentation of these packages and how Comcast is trying to screw you, then file complaints with the Federal Trade Commission, the consumer affairs division of the state attorney general's office and your local unit of government (which is the franchising authority). Comcast is already on the brink of a class-action suit because they are arbitrarily cancelling Internet subscribers. Seems to me that requiring a subscription upgrade when their advertising says otherwise is definitely an unfair trade practice. I think they might stop if several layers of government start looking them over.


Alright, a little update to everyone, i got one person at the EL office to confirm that those channels 202-209 were included in the "HD" package until they updated the system and now require you to have the "Digital Classic" service in order to view them. I think this is totally unacceptable, im not really sure of the law, but i will inquire into it (ie: consumer protection laws) to see if they can in fact do this to us. Anyways i have a tech coming out tonight, and if he cannot fix my problem without having to subscribe to the "Digital Classics" than i will, and anyone else that is effected by this file a complaint with the Better Business Bureau.

https://odr.bbb.org/odrweb/public/GetStarted.aspx
http://mi.gov/ag/0,1607,7-164-17331---,00.html
https://rn.ftc.gov/pls/dod/wsolcq$.s..._ORG_CODE=PU01

I have done a little bit of research over the past few minutes, and according to the Michigan Consumer Protection Laws, Comcast is in violation with its vague guidelines for each channel.

you can read the guidelines here:
http://www.legislature.mi.gov/(S(ame...me=mcl-445-903

Also i would recommend filing a complaint with the FTC, as i will after i consult a lawyer. (i love being an intern at a law firm)

If you lookup Comcasts BBB rating, its Unsatisfactory... lol i wounder why.

*Edit*

The tech just called me, and didnt want to come out because he knew what the problem was, and didnt want to have to charge me $20 to visit my house. He said he as been on over 200 calls this weekend on this issue, and says it is a glitch in the software, and Comcast is covering its ass by saying you were never suppose to get those channels. He said the only route is to give Comcast the promo code of P7, and its the "digital classics" for $39.99 (including basic/extended).

Anyways i havent decided if i am going to take this, or go the route of threatening to cancel my service if they dont explain WTF is going on all of a sudden. I spend like $142 a month, i should have some say....
post #46 of 2731
Quote:


You guys need to print all your documentation of these packages and how Comcast is trying to screw you

Went to copy the "High Definition Television" pkg description text from the website tonight and it appears to have changed (at least to my recollection) !!

It used to say something like:
"For a few dollars a month more you will enjoy networks like ESPN HD and Discovery HD Theater".

It now says:
"When you subsrcribe to digital you will enjoy networks like ESPN HD and Discovery HD Theater".

Looking at it again and the associated "See All Features" popup.
It appears to be re-written a bit more than that.
The pop-up now clearly states in two places that a "digital subscription" is required to get ESPN HD. When I had the Comcast corp sales rep go over the pkgs on the site with me last wk. It didn't refer to the digital pkg requirement.


Also, that promotional P7 code mentioned in a previous post I think is on the Comcast website, but its for Digital Plus.
Its $39.99 for Digital Plus for 6 mos., then its $66.94 mo. Which doesn't make sense, because Digital Plus is $64.94 / mo. at normal price. Maybe its a typo. Wonder if they'll do that for existing customers ?
post #47 of 2731
Quote:
Originally Posted by hd-junkie View Post

Went to copy the "High Definition Television" pkg description text from the website tonight and it appears to have changed (at least to my recollection) !!

It used to say something like:
"For a few dollars a month more you will enjoy networks like ESPN HD and Discovery HD Theater".

It now says:
"When you subsrcribe to digital you will enjoy networks like ESPN HD and Discovery HD Theater".

Looking at it again and the associated "See All Features" popup.
It appears to be re-written a bit more than that.
The pop-up now clearly states in two places that a "digital subscription" is required to get ESPN HD. When I had the Comcast corp sales rep go over the pkgs on the site with me last wk. It didn't refer to the digital pkg requirement.


Also, that promotional P7 code mentioned in a previous post I think is on the Comcast website, but its for Digital Plus.
Its $39.99 for Digital Plus for 6 mos., then its $66.94 mo. Which doesn't make sense, because Digital Plus is $64.94 / mo. at normal price. Maybe its a typo. Wonder if they'll do that for existing customers ?


i also checked the website, and it has changed. But i have my old brochure that says only a subscription to the available SD channel is required to get the HD channel if offered.

The new one says you have to have a subscription to "digital classics" in order to get the channels. Im going to complain to my local franchising official and see what comes of it, and im also going to write to that John Shcneider (jschneid@lsj.com) to see if he can help us.
post #48 of 2731
Thread Starter 
Quote:
Originally Posted by spotdog14 View Post

i also checked the website, and it has changed. But i have my old brochure that says only a subscription to the available SD channel is required to get the HD channel if offered.

The new one says you have to have a subscription to "digital classics" in order to get the channels. Im going to complain to my local franchising official and see what comes of it, and im also going to write to that John Shcneider (jschneid@lsj.com) to see if he can help us.

Any chance you can scan that brochure and post an image of it?
post #49 of 2731
Quote:
Originally Posted by jefbal99 View Post

Any chance you can scan that brochure and post an image of it?

yes ill do it when i get home. The date on it is from 8/?/06, where as the new one is 12/?/07.

Hopefully PDF is fine with everybody, or i could just make it a jpeg, ill see what one looks better.
post #50 of 2731
Quote:
Originally Posted by jefbal99 View Post

Any chance you can scan that brochure and post an image of it?

http://www.msu.edu/~mccollo7/scan1.jpg
http://www.msu.edu/~mccollo7/scan2.jpg
post #51 of 2731
Thread Starter 

On scan1.jpg, I see nothing about HD channels in the lineups, nor any information about subscribing to a package to receive them. WHat does the * next to Digital Plus mean?

Scan2, as you said has the note about a qualifying package. As I posted earlier, I've always been told that Digital Classic is a minimum to get the encrypted HD channels.
post #52 of 2731
Quote:
Originally Posted by jefbal99 View Post

On scan1.jpg, I see nothing about HD channels in the lineups, nor any information about subscribing to a package to receive them. WHat does the * next to Digital Plus mean?

Scan2, as you said has the note about a qualifying package. As I posted earlier, I've always been told that Digital Classic is a minimum to get the encrypted HD channels.


the way it was always explained to me was that if you got the channels in SD in your package, then you could get them in HD.

Anyways after spending i would say a good 20+ hours on the phone over the past 5 days and 4 hours at the EL and miller road Comcast offices that after my "promo" period runs out i will never be a Comcast customer ever again. I was accused of stealing cable twice, and not treated even closely to professionally on several occasions.

I went to the Miller Road office to get everything sorted out, and talk with a supervisor, and come to find out they dont have one, and ended up totally screwing up my account. I come home to find out that i dont have any service at all, and i call Comcast up to find out all i am being charged for now is the digital outlet charge of $20 or something and i have no other services, but am being billed $142.87 for something.

Its just amazing that they can be so screwed up. I will be so pleased when i will never have to deal with Comcast again. Like i said after the promo period runs out, i will just use my damn antenna and steal internet. So much easier. And because of my horrible treatment i will be filing charges with the FTC, the AG's office and my local franchising office.
post #53 of 2731
Quote:
Originally Posted by spotdog14 View Post

the way it was always explained to me was that if you got the channels in SD in your package, then you could get them in HD.

That is not the case in almost all Comcast markets. It appears that the Lnasing markets is coming into line with the national standards.



Quote:
Originally Posted by spotdog14 View Post

Like i said after the promo period runs out, i will just use my damn antenna and steal internet.

At least you are taking the high road.
post #54 of 2731
Quote:
Originally Posted by homcom View Post

That is not the case in almost all Comcast markets. It appears that the Lnasing markets is coming into line with the national standards.




At least you are taking the high road.


lol yes true, and i understand that, it was the part where they just cut everyone off and never told us anything and then accused people like myself of stealing cable.

i was just being sarcastic about stealing cable. Im in the market for a house, and one of the deciding factors just might be if it is in a Comcast area of not, this is of course if i get a house before AT&T rolls in.
post #55 of 2731
Thread Starter 
Quote:
Originally Posted by homcom View Post

That is not the case in almost all Comcast markets. It appears that the Lnasing markets is coming into line with the national standards.

The lansing market has been in line with the national setup for quite some time. This network that he is on is the old TCI East Lansing network that Comcast never merged into the "Lansing Network." They have a slightly different channel lineup and services than the Lansing Network.

I agree with homcom, that its just the natural progression of Comcast assimilating the system. As I posted earlier, I believe that this is a very good thing for EL. The fact that Comcast is starting to upgrade the network means more bandwidth and more services that have been deployed to Lansing (WSYM, VSGLF, FSN HD, MHD, etc). Possibly even a network merger?

It appears that EL was like a lot of the old Adelphia systems that got transitioned to Comcast, they went through many changes because their provider changed and the network setup changed. Same thing here, just delayed. Comcast bought TCI ages ago, but they never did any work to the network, so it stayed a piece of crap, but you got a few HDs for free. Now that upgrades are coming in and the system is being brought in line with a "typical" Comcast network, some changes will occur. I would make a guess that Comcast just never installed any encryption on the head end so the HDs weren't encrypted.

Quote:
Originally Posted by spotdog14 View Post

the way it was always explained to me was that if you got the channels in SD in your package, then you could get them in HD.

did a CSR or a tech explain this to you? if it was a CSR, well, they never have a clue about what they are saying, so thats no good. If a tech told you that, then it may have been somebody that knew how the network was setup and that you didn't need the higher level subscriptions.

When I first saw the scans you posted, my first thought was that if HD showed up working on my system and I hadn't changed anything, then I would assume that I got it for having the SD subscription. Your best chance to prove anything would be if you had, in writing from a Comcast employee, that you got HD service for having the SC Service.

As previously stated, Even time I've spoke with a CSR, Account Exec, Tech, Senior tech, CSM (Customer service manager), Email support, etc; it has always been communicated that a digital cable subscription of some sort was needed to get the encrypted HD channels.

Quote:
Originally Posted by spotdog14 View Post

Anyways after spending i would say a good 20+ hours on the phone over the past 5 days and 4 hours at the EL and miller road Comcast offices that after my "promo" period runs out i will never be a Comcast customer ever again. I was accused of stealing cable twice, and not treated even closely to professionally on several occasions.

I went to the Miller Road office to get everything sorted out, and talk with a supervisor, and come to find out they dont have one, and ended up totally screwing up my account. I come home to find out that i dont have any service at all, and i call Comcast up to find out all i am being charged for now is the digital outlet charge of $20 or something and i have no other services, but am being billed $142.87 for something.

Its just amazing that they can be so screwed up. I will be so pleased when i will never have to deal with Comcast again. Like i said after the promo period runs out, i will just use my damn antenna and steal internet. So much easier. And because of my horrible treatment i will be filing charges with the FTC, the AG's office and my local franchising office.

You had a very bad experience here and that is unfortunate. I had a few issues with the CSRs I spoke with during the Billing system upgrade and when VSGLF and FSN HD were to be deployed. I started using the email support and wouldn't take no for an answer. It took about 10 days of back and forth emails, but finally a manager called me and we talked for a good hour regarding not only the upgrades, but the poor level of service I had received. I ended up with 5-6 weeks worth of free cable for my troubles.

I've never assumed that Comcast owed me anything, I've made many requests to them, but I have a few choices in my video services and if Comcast ever pissed me off enough, I'd just change. There is nothing that can be done to change what has been done. It sounds like you've made your choice and that is your prerogative.

Having dealt with Comcast for so long, I know that to really get anything done, it takes atleast 4-5 calls/emails and I am prepared for that.
post #56 of 2731
the funny thing is that i turn on my tv tonight and i dont have 202-209 again....................................................... ......


I quit.
post #57 of 2731
I was wondering how I go about trying to get Comcast to get On Demand for my area. I'm in Brooklyn and pay for digital cable, but I don't get On Demand. Why does it seem that everyone else has On Demand but me?
post #58 of 2731
Thread Starter 
Quote:
Originally Posted by heed316 View Post

I was wondering how I go about trying to get Comcast to get On Demand for my area. I'm in Brooklyn and pay for digital cable, but I don't get On Demand. Why does it seem that everyone else has On Demand but me?

Do you know where the main office your service comes from?

Could be an issue where the systems in that office need upgrades or that the bandwidth available just can't handle the OnDemand needs.

Your best bet is to talk to people in the local office rather than calling the 800 number.
post #59 of 2731
Thread Starter 
Dish Network has moved some HD channel assignments, has this shown up to any of the E* subs in the area with the 211 hardware?

When/if it does, please PM me the new channel numbers and I'll update the 1st post.
post #60 of 2731
Just got my bill for Mar 07 (East Lansing).

Great new billing system.
Apparently to make up for the nuisance of changing my account number, Comcast graciously lowered my bill approx. $30.
Talked to friend in Okemos area, same for him, says his friend in Grand Ledge also has the lower bill.

It looks like instead of putting HSI into the new billing system as:
$57.95 - $15 discount (for cable TV).
They just put in a positive $15 on the bill for HSI - sweet ...
Or maybe its to compete with DSL ??
Anyone know ?

The bill also listed price increases coming your way Apr 07.
The HD box is going up $2 to $7/mo. and all pkgs are going up $2.
So if you've got HD, your next bill will be $4 higher for Apr 07.
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