St. Louis, MO - Charter - Page 55

Originally Posted by black_macleod

Actually I think the extra charge for another box is only $5 / month. The other $10 is your "DVR Access Fee" which is per account, not per TV. But yea, different storage locations is not ideal.

Originally Posted by bailorg

Can anyone who has two full Moxi boxes confirm this?

Originally Posted by black_macleod

Sorry my mistake:

$5 month for a second SD box
$10 month for a second HD box
$20 month for a second HD DVR

Originally Posted by black_macleod

Charter also plans to raise prices and is considering charging customers based on their Internet usage."

Originally Posted by hizhonor

I'd like to give my in-laws a Charter DVR as a Christmas present. Does Charter have a mechanism to make that happen ? A gift card or certificate perhaps?

Thanks,

Steve

Originally Posted by black_macleod

Not that I could find. I'd make a nice homemade card with a "DVR IOU" and then call and make the appointment for them .... if you want a Moxi.

I suppose you could go to a Charter center with their acct info and get a non-Moxi and deliver it to them yourself on XMas ... but generally the account holder needs to do that.

Er, also what do you mean "give them a DVR." The DVR's don't cost anything, except the monthly service charge ... so I assume you mean you're going to pay for the service? Better than "here's a free box, have fun with your higher bill!" hehe.

Originally Posted by Umatter2Charter

HD additions are in the works before the end of the year.

Originally Posted by ort

Only 14 more days until we get all these great new HD channels. I can't wait!

Originally Posted by ort

Only 14 more days until we get all these great new HD channels. I can't wait!

Originally Posted by thilt

And if we can just wait until November 2009, we'll have SDV too!

Originally Posted by Umatter2Charter

If you didn't know we are bandwidth strapped in Metro STL. Our launch of Switched Digital Video (planned and postponed) for November was to alleviate some of the problem, allowing for more channel launches. Unfortunately, until we launch SDV a wide spread launch is on hold.

Originally Posted by Umatter2Charter

The above was the latest information on our SDV launch here in STL. Did you guys miss that post?

Originally Posted by black_macleod

No. You missed the sarcastic humor.

Originally Posted by hizhonor

I'd like to give my in-laws a Charter DVR as a Christmas present. Does Charter have a mechanism to make that happen ? A gift card or certificate perhaps?

Thanks,

Steve

Originally Posted by Umatter2Charter

Unfortunately we do not. Additional equipment can only be ordered by an authorized user on the account.

George

Originally Posted by AbrtRetryIgnore

Umatter2Charter:

Any thoughts on our suddenly broken Moxi Mates after the Nov 30th software update? The tech that visited pretty much dismissed the problem, saying that "Charter doesn't really support the Moxi Mates anymore," and that there's effectively no replacement...just have to pony up for a 2nd full DVR.

That's pretty disappointing, especially considering Charter is still happily charging us $3/mo for the still non-functional Mate. I've been holding out hope that another subsequent update would fix it, but we checked again last night and while the video and Moxi menus still work, it's still completely without sound.

Originally Posted by Umatter2Charter

The above was the latest information on our SDV launch here in STL. Did you guys miss that post?

Originally Posted by Drizzt_DoUrden

Umatter2Charter, can you please dig up some information for us on this? I know that both Comcast and Time Warner have implemented this in several of their markets, and they lost a significant amount of customers because of it. I imagine this concerns a lot of people that frequent this particular forum.

Thanks.

Originally Posted by thilt

I didn't miss the post. It was intended to be good natured gigging. A recent e-mail I got from a query to SteveGM indicated that new HD channels and, I assume, SDV would be rolled out in the first quarter of 2010. Are you comfortable with that projection?

Originally Posted by bailorg

A couple more questions:
Does Charter offer any non-Moxi boxes (read cheaper than $20/month) that have anything other than the horrid "TV Guide" interface that the basic DCT 700 uses?

Also, does Charter still offer a SD-DVR, and if so, how much is that a month, and what interface does that use?

Originally Posted by PhishPan

So I'm on my sec 3013 box in a month. Same problem with both, remote does not work on Moxi box, it controls the volume and power on TV after being programed but not the Moxi box. I've tried two remotes and two boxes.

Talk to a Charter tech last night on the phone who says that the 3012 boxes have over heating problems and the lose of control with the remote is a common problem. He went on to say that they are discounting the Moxi in CA and replacing it with the Moto box w/DVR.

Can someone verify this, are my problems common, or did I just get two bad boxes? I really like the look of the Moxi over the Moto, but if it doesn't work then whats the use. I'm over in Alton so I would guess we get the end supply of these when they come in the area.

Thanks

Originally Posted by black_macleod

UniversalHD to be added Jan. 20th -- channel 769

Originally Posted by phatty

Yeah for one channel


A channel I don't currently have in SD so that means I'm not really missing it or wanting it..

Poop

Originally Posted by black_macleod

Its better than nothing

UniversalHD doesn't have an SD channel so you don't know what you're missing

Originally Posted by uozzim

769 is currently MLB Network. Is it moving?

Originally Posted by bailorg

They better be keeping MLB Network HD. If they drop it, I'm just about ready to switch to something else.

Originally Posted by black_macleod

Either the channel listed in the notice for UniversalHD was incorrect, or they will remap some channels (which isn't uncommon) so don't freak out