Originally Posted by Umatter2Charter
Unfortunately we do not. Additional equipment can only be ordered by an authorized user on the account.
Any thoughts on our suddenly broken Moxi Mates after the Nov 30th software update? The tech that visited pretty much dismissed the problem, saying that "Charter doesn't really support the Moxi Mates anymore," and that there's effectively no replacement...just have to pony up for a 2nd full DVR.
That's pretty disappointing, especially considering Charter is still happily charging us $3/mo for the still non-functional Mate. I've been holding out hope that another subsequent update would fix it, but we checked again last night and while the video and Moxi menus still work, it's still completely without sound.