Originally Posted by Drizzt_DoUrden
Does anyone have any idea why in the h.e. double hockey sticks Charter is looking to replace all the Moxi boxes with the Motorola 3416?
I don't think this is the case. Charter is clearly supporting existing boxes by releasing the 4.1 software. They see value in improving customer satisfaction with current Moxi boxes.
The issue is that there is a shortage of the current generation of Moxi boxes. Because of new FCC regulations, all new cable boxes have to be redesigned so that the security functions are no longer built into the box. One way to do this is with CableCARD.
This regulation has the effect of making an entire generation of cable boxes--from all manufacturers--obsolete. The regulation doesn't require swapping out the old boxes, but it says that new boxes must have the security decoupled.
Looking across the industry, it seems that there are shortages in many cable operators, in many markets, for many DVR models. The transition is not easy to manage.
Digeo has announced a new model of Moxi DVR with cableCARD specifically for sale to cable companies (in addition to the retail boxes you mentioned). The new cableCARD version is planned for later this year.
For the time being, however, customers who give up a Moxi box, may find it difficult to get another.