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Official Audio Authority AVAtrix Q&A Thread (AVX-661 and AVX-561) - Page 6

post #151 of 504
8/1/07 at 4:26pm
Quote:
Originally Posted by simon123 View Post

Hi i have just installed my first avatrix system for a customer.

I need to order 4 ir xantech receivers, you mention the 291 series but as all the plasma's and lcd's will be wall mounted i would like a more discrete install.

can i hide the 291's behind the tv's or should i use the 480 or 490 series and will i be able to hide these behind the tv's.

also the price of xantech products in the uk are expensive, can you recommend a usa supplier that will ship.

cheers simon

I and RxMan1 are using Xanatech dinky link receivers....see this thread for more details. I can't answer your other question about shipping to the uk.

Good luck!
Murray
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post #152 of 504
8/2/07 at 5:47am
Thread Starter 
Quote:
Originally Posted by simon123 View Post

Hi i have just installed my first avatrix system for a customer.

I need to order 4 ir xantech receivers, you mention the 291 series but as all the plasma's and lcd's will be wall mounted i would like a more discrete install.

can i hide the 291's behind the tv's or should i use the 480 or 490 series and will i be able to hide these behind the tv's.

also the price of xantech products in the uk are expensive, can you recommend a usa supplier that will ship.

cheers simon

Hi Simon,

We've tested virtually all of Xantech's current IR models, and they all work very well. Make sure to use plasma or CCFL proof models if near Plasma and LCD sets.

Xantech has some surface-mount receivers that work nicely as well.

I can't necessarily recommend a vendor for Xantech IR products that will ship to the UK - I don't know of any, personally.

Trent
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post #153 of 504
8/2/07 at 10:17am
thanks murray and AA,
do you no if i can hide the rerceivers behind the wall mounted plasma's and will the ir still work.

cheers simon
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post #154 of 504
8/2/07 at 11:07am
Thread Starter 
Quote:
Originally Posted by simon123 View Post

thanks murray and AA,
do you no if i can hide the rerceivers behind the wall mounted plasma's and will the ir still work.

cheers simon

I've heard of situations where the answer is yes. However, the real answer is "it depends".

If your receivers are sensitive enough...if your walls are reflective enough...if your IR remote is powerful enough...it all depends. It does not, however, depend on the AVAtrix, which wouldn't have anything to do with that particular function.
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post #155 of 504
8/2/07 at 12:46pm
Thanks again Trent.
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post #156 of 504
8/3/07 at 5:21am
My avatrix setup will require more than six sources so I've been thinking of ways to make this work. Would it be feasible to put another switcher in front of one or two of the sources so that you could potentially get some extra if not unlimited number of sources? I know the avatrix wouldn't be able to handle that secondary switch but any PC based HA system should be able to run a macro and control it.

Would this work?
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post #157 of 504
8/3/07 at 6:36am
Thread Starter 
Quote:
Originally Posted by kgingerich View Post

My avatrix setup will require more than six sources so I've been thinking of ways to make this work. Would it be feasible to put another switcher in front of one or two of the sources so that you could potentially get some extra if not unlimited number of sources? I know the avatrix wouldn't be able to handle that secondary switch but any PC based HA system should be able to run a macro and control it.

Would this work?

I wouldn't recommend using such an arrangement, since the AVAtrix isn't designed to route more than six sources. Like you said, to get it to work, you would need another control system, which depending on the quality of the integration, may or may not consistently control our system.

That said, there's nothing electronically that would cause a problem with signal quality in such an arrangement - we just don't support such a configuration and couldn't provide tech support for challenges arising from that arrangement.

Trent
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post #158 of 504
8/9/07 at 11:17am
Hello Trent,

I sent you an e-mail today trying to obtain some info on one or more of your products, to see if they meet any of my needs? The e-mail was read but not responded to. Need to speak with you or someone by phone if possible. Thx!
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post #159 of 504
8/9/07 at 11:27am
Thread Starter 
Quote:
Originally Posted by Oberron View Post

Hello Trent,

I sent you an e-mail today trying to obtain some info on one or more of your products, to see if they meet any of my needs? The e-mail was read but not responded to. Need to speak with you or someone by phone if possible. Thx!

Hello,

I read your email message, but had not had a chance to call you back due to the volume of phone calls I've been receiving today. I will attempt to call you ASAP.

Trent
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post #160 of 504
8/9/07 at 11:28am
Hello Trent,

I sent you an e-mail today trying to obtain some info on one or more of your products, to see if they meet any of my needs? The e-mail was read but not responded to. Need to speak with you or someone by phone if possible. Thx!
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post #161 of 504
8/9/07 at 11:32am
Sorry for that double post. Is anyone else having trouble posting?
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post #162 of 504
8/9/07 at 12:01pm
Trent,

Thx for calling me i appreciate it. You guys have some terrific products and iam looking forward to having them installed. Thanks for taking the time to talk with me!
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post #163 of 504
8/16/07 at 2:51pm
Trent,

I just went to the AA site and saw this above the AVAtrix:
Quote:
Download the latest Firmware release! Version 2.2 is now available

I downloaded the zip file and looked at the Readme file, but could not find anything about this version. The Readme file just explained how to do the update. Could you give us some information on what changes are in the latest firmware so we can decide if we want to update our firmware?

thanks,
Murray
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post #164 of 504
8/17/07 at 7:50am
Trent,

Can you give us any examples of how the new 1172 might be used with a Sonos audio system?

Thanks.
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post #165 of 504
8/17/07 at 12:53pm
emillika,

I can't answer that, but did you see the new Sonos update with Sirius integration?
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post #166 of 504
8/17/07 at 1:17pm
Thread Starter 
Quote:
Originally Posted by MurrayW View Post

Trent,

I just went to the AA site and saw this above the AVAtrix:

I downloaded the zip file and looked at the Readme file, but could not find anything about this version. The Readme file just explained how to do the update. Could you give us some information on what changes are in the latest firmware so we can decide if we want to update our firmware?

thanks,
Murray

Engineering reports the following:

Quote:


1166 System Operational 2.2 improves internal IR detection and IR learn functions, adds repeat function to cursor control keys of 1105 remote, adds local and wallplate IR diagnostics, adds network version diagnostic, allows search on SD for file by name, adds periodic VFD refresh to eliminate freezing, and allows Professional Screen commands (Unit, Zone, All, and Main) to be used via IR when in Residential Screen.

So there you are - IR functionality improvements, several diagnostic routines, and a few usability/ergonomic issues.
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post #167 of 504
8/17/07 at 2:27pm
Quote:
Originally Posted by Audio Authority View Post

Engineering reports the following:


So there you are - IR functionality improvements, several diagnostic routines, and a few usability/ergonomic issues.

Sounds like it is worth the trouble of doing the update! What exactly does this mean and how would we access these diagnostics?
Quote:


adds local and wallplate IR diagnostics, adds network version diagnostic

Thanks again!

Murray
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post #168 of 504
8/19/07 at 9:18am
I was curious how the other AVATrix users are controlling their various zones... Ie. did you pickup a specific remote for each zone or just use an existing one to switch sources in each zone?

Any other remote control tips as I began to more fully utilize this unit?
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post #169 of 504
8/19/07 at 12:41pm
Has anyone tried the avatrix system with a 1172 and a grand concerto. If so what mode are you using source or tracking?
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post #170 of 504
8/19/07 at 3:12pm
Trent,
The documentation says for sound to connect either digital or analog cables to the wall plate but not both. Why not? If you have a mixture of digital and analog sources, are you forced to only use one or the other?
thanks,
Murray
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post #171 of 504
8/20/07 at 12:58pm
Thread Starter 
Quote:
Originally Posted by emillika View Post

Trent,

Can you give us any examples of how the new 1172 might be used with a Sonos audio system?

Thanks.

Since the Sonos system is typically located in the zone where the speakers are, I can't really think of a way to use the 1172 with it. If you were placing the Sonos zoneplayers in the rack somehow, you would simply hook up the outputs to the associated Zoneplayers and use "tracking" mode on the 1172.

Trent
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post #172 of 504
8/20/07 at 1:00pm
Thread Starter 
Quote:
Originally Posted by MurrayW View Post

Trent,
The documentation says for sound to connect either digital or analog cables to the wall plate but not both. Why not? If you have a mixture of digital and analog sources, are you forced to only use one or the other?
thanks,
Murray

Hmm...there's no reason you can't do that - can you tell me a page number so we can correct that in future manual revisions?

Trent
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post #173 of 504
8/20/07 at 7:11pm
Quote:
Originally Posted by Audio Authority View Post

Hmm...there's no reason you can't do that - can you tell me a page number so we can correct that in future manual revisions?

Trent

It's in bold type on page 25 of the AVAtrix manual! At least it must have been on that page when I was dreaming of it!

Oh well, it's good to know that I can use both on a given wall plate.

Thanks,
Murray
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post #174 of 504
8/21/07 at 11:53am
Thread Starter 
Quote:
Originally Posted by MurrayW View Post

It's in bold type on page 25 of the AVAtrix manual! At least it must have been on that page when I was dreaming of it!

Oh well, it's good to know that I can use both on a given wall plate.

Thanks,
Murray

I think you're messing with my mind, Murray!
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post #175 of 504
8/31/07 at 7:08am
Quote:
Originally Posted by Audio Authority View Post

I don't like the stainless steel, dual-gang wallplates. Do you have another receiver I can use instead?
Around the third quarter of 2007, Audio Authority expects to release two new "receivers" to be used in addition to, or instead of, the current 9878 wallplate. They will be a single-gang, decora-style plate, and a "breakout box" that can be surface mounted, hidden in a wall, etc.

Trent,

Any update on this?

Thanks,
KB
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post #176 of 504
8/31/07 at 8:10am
Thread Starter 
Quote:
Originally Posted by kaadaq View Post

Trent,

Any update on this?

Thanks,
KB

Latest news is that we're looking at a Mid-October delivery for both the 9879 and 9880. This is fairly solid, but I'm not making promises at this point.

Trent
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post #177 of 504
9/1/07 at 10:35pm
Quote:
Originally Posted by Audio Authority View Post

Latest news is that we're looking at a Mid-October delivery for both the 9879 and 9880. This is fairly solid, but I'm not making promises at this point.

Trent

What are the differences in the 9879 and 9880?
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post #178 of 504
9/3/07 at 5:49pm
Quote:
Originally Posted by Audio Authority View Post

Engineering reports the following:


So there you are - IR functionality improvements, several diagnostic routines, and a few usability/ergonomic issues.

Does this mean that the IR routines have been changed to accomodate the Channel Vision IR units?
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post #179 of 504
9/4/07 at 12:34pm
Quote:
Originally Posted by emillika View Post

I was curious how the other AVATrix users are controlling their various zones... Ie. did you pickup a specific remote for each zone or just use an existing one to switch sources in each zone?

Any other remote control tips as I began to more fully utilize this unit?

I'm using Harmony remotes for each zone (model 670 I think). Since they have the Avatrix codes it was really easy to set everything up and they're programmed (aside from the TV model) identically.

The only drawback with the Harmony that I've run into is that you don't have control of the order that the commands are sent so, for example, if you press the "watch TV" button and the avatrix had been directing commands to another source previously, the Tivo (or whatever TV receiver you're using) won't get the "power on" command since it sends that command BEFORE it tells the Avatrix to switch to the Tivo source (and IR routing).

I've heard that there's a workaround that involves getting technical support help from Logitech but I haven't gone down that road yet.
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post #180 of 504
9/4/07 at 5:19pm
Thread Starter 
Quote:
Originally Posted by L33Tz06 View Post

What are the differences in the 9879 and 9880?

The 9879 is a single-gang, decora-style wallplate receiver. The 9880 is a receiver that is made for surface mounting - totally enclosed in its own metal shell for situations where a wallplate isn't an appropriate solution.

Trent
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