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Official Audio Authority AVAtrix Q&A Thread (AVX-661 and AVX-561) - Page 2

post #31 of 504
Thanks for the info Trent. In looking at the xantech products it appears that the IR receivers need a power source ei need to be plugged into a wall outlet. Is this basically true for all IR receivers? Kinda makes for a klunky install for wall mounted flat screens.
post #32 of 504
Thread Starter 
Quote:
Originally Posted by flapbreaker View Post

Thanks for the info Trent. In looking at the xantech products it appears that the IR receivers need a power source ei need to be plugged into a wall outlet. Is this basically true for all IR receivers? Kinda makes for a klunky install for wall mounted flat screens.

All IR receivers I've seen require power - we provide the power, however, through the Cat 5 bus - just plug the receiver's 3.5 mm jack into our wallplate - we provide 12 volts there. Do NOT use a terminal block like you're probably seeing - putting 12 volts on the line twice wouldn't be a very good thing...!

Trent
post #33 of 504
Well it looks like I'll be ordering an Avatrix since it is quite apparent that it will provide the cleanest install and work best for wall mounted screens. Thanks for all the info.

I've seen the avatrix on about 3 or 4 websites. Is there a lot more online vendors that I should look at?
post #34 of 504
Thread Starter 
Glad to hear it!

The AVAtrix is sold through several of our online resellers, but I'm not sure if any of them actually stock the product. If you order through our website, you will probably get it sooner, but you may find a lower price from one of our Authorized Resellers.

Trent
post #35 of 504
flapbreaker,
I held off as long as I could, but can't help myself, I must reply!

As far as IR receivers, I and two other users have posted problems they had with Channel Vision receivers. AA and Channel Vision have shown an outstanding level of commitment to resolve the problems, but I would not feel comfortable purchasing Channel Vision receivers at this point if I wanted them to work right out of the box. There was a problem with the firmware and Channel Vision knows how to fix it, but as far as I know, they have done nothing to try to identify and remove the defective units from the sales distribution channel. The 3 of us who posted problems with the Channel Vision receivers have all purchased them from different online stores. It is really too bad because I preferred the "look" of the Channel Vision receivers as well as the lower price.

I also found it "interesting" that Trent only mentioned xantech and niles!

Good luck.

Murray
post #36 of 504
Thread Starter 
I appreciate your input, Murray.

CV is a good company, it just so happens there is a bit of difficulty in the "interplay" between our devices. We're still working together to make the CV IR receivers and the AVAtrix behave when used together. For now though, I don't think either of our companies would recommend using their IR products with our matrix, or vice versa.

Trent
post #37 of 504
Just placed my 661 into service in a new addition area of my home. Very easy to install.

Couple quick points:

-As stated analog to digital audio is not supported (it took me a little while to figure this out)
-It seems the AVAtrix should ship with the IR recievers that are tested/guaranteed to work. Would anyone ever use this system with no remote controls in the various rooms? I realize some might use control systems but it seems like mose of use only use control systems in key areas.

Besides the $80 each Xantech parts what other options are there? I see CV is a no go at this time.

Thanks.
post #38 of 504
Thread Starter 
I'm glad everything went well in the installation!
Quote:
Originally Posted by emillika View Post

-It seems the AVAtrix should ship with the IR recievers that are tested/guaranteed to work. Would anyone ever use this system with no remote controls in the various rooms? I realize some might use control systems but it seems like mose of use only use control systems in key areas.

We have considered this, but the more likely option is that we will probably offer our own IR receivers for sale separately - we would have to raise the price of the system in order to include IR receivers (as you have all found, they are not insignificant in cost), and it would be unfair to those not using our IR receivers to have to pay for items they don't need.

Trent
post #39 of 504
BTW, I have located the Xantech for a great price. PM or email me if you are interested in getting any. I can place a bulk order to save us all some money.
post #40 of 504
Ok, I received my Avatrix yesterday. My IR stuff should arrive today so I didn't get to test that part of it. So far I think it's not very user friendly when using the front panel to route video to different wall plates. I thought it would be as simple as touching source number and then touching a destination number. Turns out you have to enter into a menu system. I'm hoping with a little more time I'll find a simple way for the family to operate it.

On a side note I don't quite understand how to select a source and destination when you are at a wall plate. Maybe this will become evident when I get the IR recievers. My biggest complaint is the manual doesn't really tell you from a step by step process how to operate the system, or at least how you go about routing video around the house. To be fair though I've only had about 4 hours to install it and play with it so I'm sure I'll figure it out.
post #41 of 504
Quote:
Originally Posted by flapbreaker View Post

Well it looks like I'll be ordering an Avatrix since it is quite apparent that it will provide the cleanest install and work best for wall mounted screens. Thanks for all the info.

I've seen the avatrix on about 3 or 4 websites. Is there a lot more online vendors that I should look at?

I hope you purchased Xantech IR receivers.
post #42 of 504
Quote:
Originally Posted by flapbreaker View Post

Ok, I received my Avatrix yesterday. My IR stuff should arrive today so I didn't get to test that part of it. So far I think it's not very user friendly when using the front panel to route video to different wall plates. I thought it would be as simple as touching source number and then touching a destination number. Turns out you have to enter into a menu system. I'm hoping with a little more time I'll find a simple way for the family to operate it.

On a side note I don't quite understand how to select a source and destination when you are at a wall plate. Maybe this will become evident when I get the IR recievers. My biggest complaint is the manual doesn't really tell you from a step by step process how to operate the system, or at least how you go about routing video around the house. To be fair though I've only had about 4 hours to install it and play with it so I'm sure I'll figure it out.

Its easier to use in professional mode. We use RTI remotes to control these and use macros.
post #43 of 504
Quote:
Originally Posted by mrl8zyboy View Post

Its easier to use in professional mode.

What do you mean by professional mode? Is that an actual mode of operation for the device, or are you suggesting it's easier to use when it's set up by a professional?
post #44 of 504
Thread Starter 
Quote:
Originally Posted by RichardU View Post

What do you mean by professional mode? Is that an actual mode of operation for the device, or are you suggesting it's easier to use when it's set up by a professional?

It's a mode of operation - you can switch to Pro mode by tapping the "Menu" button on the front panel.

Answering one of the earlier questions you posed, there is no way to change other wallplates from a different wallplate. Front the front panel, you will be able to press "Source", "X (source number)" then "Unit" and "X (wallplate number)" and change any wallplate in the system.
post #45 of 504
The manual has installation instructions for rack mount ears. Are those included in the box?
post #46 of 504
Quote:
Originally Posted by Pete Metzk View Post

The manual has installation instructions for rack mount ears. Are those included in the box?

I don't believe so. I think they are like 30-40 dollars extra.
post #47 of 504
Thread Starter 
Quote:
Originally Posted by Pete Metzk View Post

The manual has installation instructions for rack mount ears. Are those included in the box?

They're not included. I'll add this question to the Q&A.

Trent
post #48 of 504
Thanks.
post #49 of 504
Anyone here using a Philips Pronto remote with their avatrix system? I'm not sure why but the avatrix doesn't seem to respond to the learned commands from the Pronto. THis seems strange as every other piece of electronics I own responds fine to the pronto. Any suggestions? Anyone have the exact discrete codes for the source buttons?
post #50 of 504
I'm a Systems Engineer at a Home Automation Integrator and I've spec'd a few AVAtrixes now on various jobs with very good results. It's making doing distributed HD video a real no-brainer that almost every one of our new clients "needs".

In any case, I've learned the AVAtrixes 1105 Remote into one of the new Prontos (9600's) fine. I think, if anything, it's the Pronto's learning is a bit finicky. Just keep learning the IR and then testing the learned IR against the AVAtrix until it works. Try various distances between the Pronto and AVAtrix remote when learning.

Also, regarding IR Receivers for the wallplates... Xantech makes a good IR receiver that already has a 1/8" plug already connected appropriately, so it can just be plugged into the wallplate with no fuss. The model number is Xantech 480B-30 (black) or 480w-30 (white).

Cheers!
post #51 of 504
thanks for the info. i'll try your suggestions with the pronto.
post #52 of 504
I have ran into another problem. I have an xbox with XBMC used to play movies for the kids. It is connected to the AVAtrix of course. My problem is with the IR receivers once again. I have 4 Xantech dinky link IR receivers (480) and 1 Xantech hidden link IR receiver (290). The xbox remote works fine when going thru the tabel top IR receiever, but none of the dinky link IR receivers pass the signal correctly. I can't get any response at all. I have moved the IR receivers around and tested various ways, but the problem remains.
post #53 of 504
Thread Starter 
Quote:
Originally Posted by RxMan1 View Post

I have ran into another problem. I have an xbox with XBMC used to play movies for the kids. It is connected to the AVAtrix of course. My problem is with the IR receivers once again. I have 4 Xantech dinky link IR receivers (480) and 1 Xantech hidden link IR receiver (290). The xbox remote works fine when going thru the tabel top IR receiever, but none of the dinky link IR receivers pass the signal correctly. I can't get any response at all. I have moved the IR receivers around and tested various ways, but the problem remains.

Based on our own research, supplemented with the findings an internal information Channel Vision shared with us, we're working on ways to overcome the "variances" in the tons of IR products on the market and tons of IR remotes on the market.

Is the problem only occurring with the XBox remotes, and not other remotes? Is this a 360 or standard Xbox?
post #54 of 504
It's only occurring with the standard xbox. It is the xbox media center remote. I can't believe there are variances between different models of Xantech as well.
post #55 of 504
I have an odd question... I have my avatrix in a remote closet with no tv's nearby. Can I use a Dell pc monitor on the local output to view what is happening on various sources?

I.e. I am having trouble getting the directv remote controls to change the channels from each remote location and I want to ensure I am using the correct remote control and it's a pain to go up and down three stories to tshoot this.

Thanks.
post #56 of 504
I know different remotes use different frequency ranges. Some receivers might not pass the IR correctly if it is out of their tolerance. The Dinky Links generally are spec'ed for a wide range though. However, if the receivers are CFL or Plasma friendly they will have a reduced frequency range.

We're installing a Media Center PC on an AVAtrix right now, so I'll let you know my experience with the Media Center remote once I get on that job for programming/QA.

Alternatively, I've seen remotes 'overpower' Dinky Links on an AVAtrix IR Router where I've had to reverse the eye on the Dinky Link (to point at the wall) or point the remote at the wall opposite of the TV to get it to work reliably.
post #57 of 504
Thread Starter 
Let me check into the IR issues you are reporting, guys.

Quote:
Originally Posted by emillika View Post

I have an odd question... I have my avatrix in a remote closet with no tv's nearby. Can I use a Dell pc monitor on the local output to view what is happening on various sources?

You can, if it can accept whatever resolution your sources are outputting. If it has a component input, then you likely can use it for that purpose. If it's VGA only, probably not. It just depends on the capability of your display.
post #58 of 504
Hi,

I'm considering an AVA 661. Question is, one of my input sources will be a PC via DVI. I'm aware that any DVI input will only be available to to the DVI main output, but will the PC DVI input work at all as I've seen mention that it will not be compatible?

TIA

Jon
post #59 of 504
Thread Starter 
Quote:
Originally Posted by jposborne View Post

Hi,

I'm considering an AVA 661. Question is, one of my input sources will be a PC via DVI. I'm aware that any DVI input will only be available to to the DVI main output, but will the PC DVI input work at all as I've seen mention that it will not be compatible?

TIA

Jon

Without going into too much detail, we simply don't recommend using PC DVI sources with the AVAtrix. The DVI-D switching board was designed for use with CE devices, not computers, and that has caused incompatibilities in the past.

Trent
post #60 of 504
Has anyone had pixelation and green flashes on the screen while watching an Avatrix source? I'm having it intermittenly on numerous sources and wonder if anyone else is seeing it as well.
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