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Official Audio Authority AVAtrix Q&A Thread (AVX-661 and AVX-561) - Page 3

post #61 of 504
Thread Starter 
Quote:
Originally Posted by SmackDaddy View Post

Has anyone had pixelation and green flashes on the screen while watching an Avatrix source? I'm having it intermittenly on numerous sources and wonder if anyone else is seeing it as well.

SmackDaddy,

That's a very strange symptom you describe - could you tell me more about this pixelation effect (I just ask because people on AVS use that term to describe a multitude of things)? Also, which sources are you seeing this on? Are you using DVI inputs or component inputs for those sources? Are the green flashes an entire blanking of the screen?

I'm just trying to figure out what this could possibly be.

Trent
post #62 of 504
Quote:
Originally Posted by Audio Authority View Post

Without going into too much detail, we simply don't recommend using PC DVI sources with the AVAtrix. The DVI-D switching board was designed for use with CE devices, not computers, and that has caused incompatibilities in the past.

Trent

Thanks Trent.

I hear what you're saying that you don't recommend it, but incompatibilites aside, in your opinion, is it likely to work or not? I take it that there is no issue of risking damage to the switching board?

Jon
post #63 of 504
Trent, with regards the green flashes.
I just started noticing my picture dropping out (black screen) from time to time. It's happening from both my Sony DVP-955V (DVD multichanger) and from a motorola comcast box.
I thought it might be correlated to high detail scenes (it happened in a couple of action sequences of star wars IV and then a CSI via the comcast but I couldn't be 100% sure.

I can spot it pretty easily as my TV does a quick standby and back so I see a black screen and the green light goes red then green again.
It's happened maybe 8 or 10 times now.

I'm not saying its the avatrix and I've tried a direct connection to the tv test but I used to be directly connected (before the AVAtrix) and never noticed this before.
Any thoughts? I'm running CAT5e but I'm right around the 100/120 ft mark. Do you think cranking the length compensation dial up a notch would help?

I've only 2 faceplates connected right now, but only 1 in use (with a tv attached). I'm assuming it's not normal as obviously the matrix should be able to drive all 6 faceplates with an HD source.

I'm still not saying its the AVAtrix! I'm just wondering if you've seen this in the past, before I start beating the plasma up ;-)

cheers,

Ian
post #64 of 504
Thread Starter 
Quote:
Originally Posted by jposborne View Post

Thanks Trent.

I hear what you're saying that you don't recommend it, but incompatibilites aside, in your opinion, is it likely to work or not? I take it that there is no issue of risking damage to the switching board?

Jon

I don't think damage would be a possibility - mainly I mean that we don't generally accept returns on incompatibilities related to PC use.

Also remember that only digital DVI signals are supported, not analog.

Trent
post #65 of 504
Thread Starter 
Quote:
Originally Posted by foriegnbody View Post

Trent, with regards the green flashes.
I just started noticing my picture dropping out (black screen) from time to time. It's happening from both my Sony DVP-955V (DVD multichanger) and from a motorola comcast box.
I thought it might be correlated to high detail scenes (it happened in a couple of action sequences of star wars IV and then a CSI via the comcast but I couldn't be 100% sure.

I can spot it pretty easily as my TV does a quick standby and back so I see a black screen and the green light goes red then green again.
It's happened maybe 8 or 10 times now.

I'm not saying its the avatrix and I've tried a direct connection to the tv test but I used to be directly connected (before the AVAtrix) and never noticed this before.
Any thoughts? I'm running CAT5e but I'm right around the 100/120 ft mark. Do you think cranking the length compensation dial up a notch would help?

I've only 2 faceplates connected right now, but only 1 in use (with a tv attached). I'm assuming it's not normal as obviously the matrix should be able to drive all 6 faceplates with an HD source.

I'm still not saying its the AVAtrix! I'm just wondering if you've seen this in the past, before I start beating the plasma up ;-)

cheers,

Ian

Hi Ian,

I understand - you're trying to isolate the problem.

First off, which TV (brand and model) are you using? We ran into some weirdness with some Sony XBR sets where their sync detection chip was overly...uh...sensitive, and it would flake out. A firmware update to the Sony fixed that.

The next step in isolating the problem would be to hook up a different display to the same wallplate under the same conditions (same source material). See if the problem occurs there too.

Also, you can feel free to call our Tech Services department at 800/322-8346 - they're better at troubleshooting than I am.

Trent
post #66 of 504
Sorry Trent, I got dragged to Vegas last minute for work and am still here but now able to catch up on stuff!

the TV is a hyundai (don't ask, it was cheap in Frys) HQP421SR.

I need to dig up another panel to plug into the same wallplate but as thats harder than moving the dvd jukebox I'm going to do that first and try again with a direct connection.
The TV has been humming a little louder of late so I'm wondering if it's actually a power supply issue.

If I can only reproduce through the wallplate (once I find a 2nd tv to use) I'll give your tech guys a shout and also let you know here what the outcome is

thanks again for your help and comments!
Ian
post #67 of 504
I had my new AVAtrix installed by an installation company, as I needed all the cabling retro fitted to my house. So, new and proud owner! as of last week. I put the installer onto the product, after researching options. Turns out my research wasn't as good as I had hoped. With so many AV receivers doing format conversion, and now even upconversion, I expected the AVAtrix to take DVI sources and convert, distribute to wall plates. A top priority for the system was to make our PC Media Center available everywhere. The audio output is digital coax, but the video is DVI. Looks like the AVAtrix is not going to handle this, and I wonder if anyone else has succeeded with non-component input sources.

Second thought I would like opinions on. Seems to me if I already have a full AV switching system (the AVatrix) then I don't need all the AV switching on a receiver. Seems of late all the receiver brands have been beefing up (i.e. spending all their R&D money) on switching and zone2, zone3 capability, and HDMI compatibility. Can anyone recommend a great audio solution that has no, or minimal switching, and puts all its capability, and thus my $, into simply the best 7.1 decoding and powering for the best possible audio. I am in the market for a new audio solution for an almost complete, new home theater.
post #68 of 504
Maybe I'm misunderstanding you but Audio Authority has two versions of the AVAtrix. One of them has component only, the other has component and DVI inputs.
post #69 of 504
Thread Starter 
Quote:
Originally Posted by davechasercom View Post

I had my new AVAtrix installed by an installation company, as I needed all the cabling retro fitted to my house. So, new and proud owner! as of last week. I put the installer onto the product, after researching options. Turns out my research wasn't as good as I had hoped. With so many AV receivers doing format conversion, and now even upconversion, I expected the AVAtrix to take DVI sources and convert, distribute to wall plates. A top priority for the system was to make our PC Media Center available everywhere. The audio output is digital coax, but the video is DVI. Looks like the AVAtrix is not going to handle this, and I wonder if anyone else has succeeded with non-component input sources.

Hi Dave,

The AVAtrix website listing and documentation specifically state that we do not make a DVI to Component conversion with the system. This is an illegal move with almost every DVI-D source. Since converting HDCP protected DVI-D to Component is illegal, we didn't incorporate that feature.

DVI sources can only be viewed on the main DVI output. Component sources are upconverted to DVI, plus, they can be viewed on the main/local output, and at the wallplates.

Best Regards,

Trent
post #70 of 504
Yes, I bought the 661, which has both inputs. Like you I had guessed the DVI input would be routed to the wall plates. They aren't, they are only switched to the local DVI out. Trent explains this in the Q&A at the top of the thread. So now I guess I need to buy a new Media Center PC with compnent outputs, and I am not sure that this is available. I am asking if anyone lese has a non-component source, such as my PC, and if they have been able to solve the issue.
post #71 of 504
Quote:
Originally Posted by Audio Authority View Post

Hi Dave,

The AVAtrix website listing and documentation specifically state that we do not make a DVI to Component conversion with the system. This is an illegal move with almost every DVI-D source. Since converting HDCP protected DVI-D to Component is illegal, we didn't incorporate that feature.

DVI sources can only be viewed on the main DVI output. Component sources are upconverted to DVI, plus, they can be viewed on the main/local output, and at the wallplates.

Best Regards,

Trent

Thanks Trent. Like I said, less than stellar research, coupled with some late night decision making led me to overlook that detail. And I do appreciate that this is not an AA problem, just a format and industry issue.

Any suggestions to route my MCE around the house
post #72 of 504
Thread Starter 
Dave, do you have a VGA output on your PC? We can convert that to Component Video, if so.
post #73 of 504
Quote:
Originally Posted by Audio Authority View Post

Dave, do you have a VGA output on your PC? We can convert that to Component Video, if so.

Great. Is that just a cable, and where do recommend to get it
post #74 of 504
Thread Starter 
Quote:
Originally Posted by davechasercom
Great. Is that just a cable, and where do recommend to get it
Hi Dave,

It's not just a cable - this document explains why you need an active transcoder to make such a conversion.

Before you order one (we offer two different products, the 9A60 and 1365), I'd like to chat with you over the phone about the challenges of making such a conversion. Basically, when you start using TVs as computer monitors, some challenges crop up!

Please give me a call when you get a chance at 800/322-8346.

Best Regards,

Trent

 

PC-TVarticle.pdf 156.875k . file
post #75 of 504
I have been having sporadic issues with one wallplate/Xantech 291-10 not responding to the directv remote in my son's room where he has a Samsung LCD tv. When I go down to the basement to investigate the ir emitter is going nuts/continuous red. When this happens I need to unplug the AVAtrix and plug it back in to get it back to normal.

Any ideas?

BTW, I just updated to 2.1 SW tonight in frustration.
post #76 of 504
Thread Starter 
You're experiencing interference from the LCD tv. Some LCDs and Plasmas, especially right after powering up, send out a blinding stream of interference on the same frequencies of many IR remotes, preventing the IR receiver from working. The reason your light is "continuous red' is because the receiver believes it's receiving IR signal.

Troubleshooting steps:
1) Relocate the IR receiver by experimentation - basically find a place where the light doesn't flash.
2) If that doesn't work, try turning the receiver around - some are sensitive enough that they can still work based off reflections
3) If that doesn't work, you'll need to purchase a "plasma-friendly" IR receiver.

Trent
post #77 of 504
Trent,

Any news on the decorative wallplates?

Thanks,

John
post #78 of 504
Thread Starter 
Hi John, nothing new at this point - I'll be sure to post any news.

Trent
post #79 of 504
Hi Trent,

Finally got my Avatrix 661, product looks good, thank you.

Since I'm not implementing it immediately, I hooked it up temporarily through the main output to test it was functioning OK. I have not tested the outputs to the wallplates as of yet.

The first test setup was my HTPC hooked up to to DVI input 1 and the DVI main output hooked up to projector. All good, perfect picture.

Second test was a device with component output (satellite TV box putting out 576p) hooked up to projector on the DVI main output. Picture terrible, very grainy

Obviously the second setup is utilising the component to DVI converter. I was hoping it would produce a perfect picture.

Can you please let me know your thoughts on this.

Thanks

Jon
post #80 of 504
Thread Starter 
Jon, sorry for the problem. We're in communication with the manufacturer that built the component to DVI converter board for us - I'll let you know what we find out.

Trent
post #81 of 504
Thanks Trent,

Best way to describe the picture problem would be that if you look at a graphic such as a watermark on-screen, the edges are very jagged and this effect is translated to the picture as a whole.

I'll wait to hear from you.

JOn
post #82 of 504
Here is the system I have spec'd out for my client:
An AVATRIX to route to 4 displays, 2 future (they are in place now, just not high def yet and he doesnt want to deal with at this time)
The control:
3 URC remotes
MSC400 RS232 control system to run it all with RF functionality

Would it be better to just simply sell them IR receivers in each room and dump the MSC400? This piece has no other functionality in the system besides running 3 HDPVRs from dishnetwork so its very underutilized at this point. The clients entire goal is to be able to share the dish PVRS between 4 sets so they stop running out of room. Dumping the MSC400 gives me additional budget for better control elsewhere etc

thanks
-rick

ps. i hope this works out great. I'm tired of having to use multiple boxes to do AV distribution without it costing amx like money and being difficult to use
post #83 of 504
Thread Starter 
Quote:
Originally Posted by the rick View Post

Here is the system I have spec'd out for my client:
An AVATRIX to route to 4 displays, 2 future (they are in place now, just not high def yet and he doesnt want to deal with at this time)
The control:
3 URC remotes
MSC400 RS232 control system to run it all with RF functionality

Would it be better to just simply sell them IR receivers in each room and dump the MSC400? This piece has no other functionality in the system besides running 3 HDPVRs from dishnetwork so its very underutilized at this point. The clients entire goal is to be able to share the dish PVRS between 4 sets so they stop running out of room. Dumping the MSC400 gives me additional budget for better control elsewhere etc

thanks
-rick

ps. i hope this works out great. I'm tired of having to use multiple boxes to do AV distribution without it costing amx like money and being difficult to use

Hi Rick,

I think you're on the right path. In my experience RF remotes and an RS232 base station like the MSC400 represent a more reliable method of control than using IR, which is prone to interference and is relatively flaky.

Using IR causes issues like a client who activates a macro and then lays down the remote before the macro is complete, causing part of the chain of commands to be lost.

If I were you, even though the RF system is more expensive and a bit of overkill, I'd use it simply because it's a more robust control interface.

Trent
post #84 of 504
Quote:
Originally Posted by Audio Authority View Post

Hi Dave,

The AVAtrix website listing and documentation specifically state that we do not make a DVI to Component conversion with the system. This is an illegal move with almost every DVI-D source. Since converting HDCP protected DVI-D to Component is illegal, we didn't incorporate that feature.

DVI sources can only be viewed on the main DVI output. Component sources are upconverted to DVI, plus, they can be viewed on the main/local output, and at the wallplates.

Best Regards,

Trent

I am considering this solution for our upcoming remodel, but this DRM stuff is driving me nuts. Is no-DVI/HDMI to component a hard-and-fast rule? Why not allow routing to component if the copy bit/flag isn't set? Isn't that the main issue?
post #85 of 504
Thread Starter 
Quote:
Originally Posted by biggerboy View Post

I am considering this solution for our upcoming remodel, but this DRM stuff is driving me nuts. Is no-DVI/HDMI to component a hard-and-fast rule? Why not allow routing to component if the copy bit/flag isn't set? Isn't that the main issue?

You're correct - there's nothing illegal about converting a non-protected digital signal from HDMI or DVI over to Component. However, the physical and electronic architecture required to make such a conversion is very expensive, and would have significantly increased the cost of the AVAtrix system.

Considering that most HDMI and DVI sources are HDCP protected now, and most content is copy-protected, we felt that the added cost was simply not worth it, especially considering the rampant confusion that the quasi-feature would cause.

Good question though!

Trent
post #86 of 504
Quote:
Originally Posted by Audio Authority View Post

Hi Rick,

I think you're on the right path. In my experience RF remotes and an RS232 base station like the MSC400 represent a more reliable method of control than using IR, which is prone to interference and is relatively flaky.

Using IR causes issues like a client who activates a macro and then lays down the remote before the macro is complete, causing part of the chain of commands to be lost.

If I were you, even though the RF system is more expensive and a bit of overkill, I'd use it simply because it's a more robust control interface.

Trent

Thanks for the response! What about changing the MSC400 to a RF repeater with Direct IR inputs. Would this be more reliable then simply using IR receivers at each remote location? My main question is that is the RS232 really any better then the IR codes with assumption that the signal arrives at the AVATRIX. Are all the codes discrete for universal?

thanks
post #87 of 504
Thread Starter 
Quote:
Originally Posted by the rick View Post

Thanks for the response! What about changing the MSC400 to a RF repeater with Direct IR inputs. Would this be more reliable then simply using IR receivers at each remote location? My main question is that is the RS232 really any better then the IR codes with assumption that the signal arrives at the AVATRIX. Are all the codes discrete for universal?

thanks

There's no inherent advantage to using RS232 over IR as far as features and control, the advantages come in the real world where IR tends to be more error prone due to environmental and user factors.

As for which remote system would work the best, I can provide limited guidance, but I'd refer you to the pros at Univeral Remote for those sorts of questions! They'll know their product much better than I will.

Trent
post #88 of 504
The setup instructions talk about doing a setup onm a PC and then swapping in the flash card. Am I missing the instructions to do the setup on the PC? I think I got it working without doing it.
post #89 of 504
Thread Starter 
The PC Setup application is totally optional. It's just a simpler alternative to programming source names/assigning zones/etc. while hunched over the front panel.

Best Regards,

Trent
post #90 of 504
I figured it was optional. I just didn't see any literature on how to do it? or is popping in the flash card in a PC make it be self explanatory?
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