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***Official HSU owners/support thread!*** - Page 11

post #301 of 6210
I working with Leo at HSU and it appears my problem comes from subsonic information in the Blu-ray version of POTC 2. I created a test tone CD from 10Hz to 160Hz. The problem occurs at 12Hz and 13Hz when played at 80db. Any suggestions on what to do?
post #302 of 6210
I have a question for you guys. I recently purchased a home with a 15X16 living room, vaulted ceilings and opening on one end of the living room to dining/kitchen area.

I currently have Energy Exl-S10 subwoofer that has served me well for several years. I am thinking of getting the VTF-3 MK-3 and placing it in a nearfield position behind the couch. I was thinking of using the Energy sub in a farfield position in the front corner. Does it make sense to do this?

I have three choices I believe...

1. Setup like above HSU + Energy
2. HSU only
3. HSU + Energy and save for another HSU

What do you guys think?
post #303 of 6210
Quote:
Originally Posted by wolvie70 View Post

I have a question for you guys. I recently purchased a home with a 15X16 living room, vaulted ceilings and opening on one end of the living room to dining/kitchen area.

I currently have Energy Exl-S10 subwoofer that has served me well for several years. I am thinking of getting the VTF-3 MK-3 and placing it in a nearfield position behind the couch. I was thinking of using the Energy sub in a farfield position in the front corner. Does it make sense to do this?

I have three choices I believe...

1. Setup like above HSU + Energy
2. HSU only
3. HSU + Energy and save for another HSU

What do you guys think?

I don't know much about the energy sub but in a room that size even open to the rest of the house if you corner load the HSU it will be enough for a room that size. My main issue against using both subs together would be the quality of the Energy. HSU subs are very articulate and if the Energy can't keep up you would have more output at the cost of worse sounding bass.
post #304 of 6210
Quote:
Originally Posted by MUCHO View Post

I don't know much about the energy sub but in a room that size even open to the rest of the house if you corner load the HSU it will be enough for a room that size. My main issue against using both subs together would be the quality of the Energy. HSU subs are very articulate and if the Energy can't keep up you would have more output at the cost of worse sounding bass.

I wouldn't under estimate the capabilities of the Energy sub. I went from an XL-S12 to an VTF-3 HO w/ Turbo. The VTF-3 without a doubt has much better low end extension starting at about 31.5Hz but everything above 31.5Hz the Energy is every bit the equal of the VTF-3.
From 16Hz to 31.5Hz I have not heard a sub which can hold a candle to the VTF-3. I had an XL-S8 in my townhouse and upgraded to XL-S12 when I moved to my house with almost identical room dimensions to yours. The open floor plan and vaulted ceilings proved a challenge for the little 8" sub so I upgrade to the XL-S12 and two weeks ago upgraded to the VTF-3 after almost seven years with the XL-S12.
post #305 of 6210
Thanks ANSEK and MUCHO for your replies. I will just have to try both configurations and see which sounds better and go from there.
post #306 of 6210
Since you already own the Energy sub, and plan to purchase the HSU, why not try both configurations you listed and see which one puts the biggest smile on your face? It won't cost you one penny more and you will know, without a doubt, you have the best setup you can afford.
post #307 of 6210
After careful consideration and reading review after review (especially craigsubs rankings) I pulled the trigger on a 3.3 non Turbo on Friday. It was delievered today via FedEx! Unfortunately I cannot try it out yet because I've yet to order my speakers. I'll be getting Ascends 340 probably after next paycheck. I can't wait!
post #308 of 6210
Quote:
Originally Posted by robe619 View Post

After careful consideration and reading review after review (especially craigsubs rankings) I pulled the trigger on a 3.3 non Turbo on Friday. It was delievered today via FedEx! Unfortunately I cannot try it out yet because I've yet to order my speakers. I'll be getting Ascends 340 probably after next paycheck. I can't wait!

congrats on your new purchase. and welcome to the forum.
post #309 of 6210
Quote:
Originally Posted by robe619 View Post

After careful consideration and reading review after review (especially craigsubs rankings) I pulled the trigger on a 3.3 non Turbo on Friday. It was delievered today via FedEx! Unfortunately I cannot try it out yet because I've yet to order my speakers. I'll be getting Ascends 340 probably after next paycheck. I can't wait!

An excellent combo!
post #310 of 6210
Hey guys, I posted this in the main forum, but perhaps I could some help here as well.

Quote:
Originally Posted by RipcordAFF View Post

Hey guys, you might remember, I was really on the fence between the hsu vtf3 mk3 and the svs pb12-nsd. Well i went with the hsu and it arrive today. .....yeah... It is not ALL that impressive. I am coming from a 10" Athena as-p4000 and while this is certainly louder and a touch deeper, it is really nothing to write home about. This was NOT what I expected. This is one of HSU's top of the line woofers and my room is NOT large. Perhaps 14x12.

I have it in "extension" mode with one port plugged and I was fiddling with some test tones. In extension it is supposed to be tuned to 18hz. When I played that tone, there was almost no output. Like next to none. I had to turn it WAY up to get a little output from the sub. This sub is supposed to be almost flat down to twenty and it didnt seem to me like it was. I do not have an SPL meter yet, so I cannot give you exact measurements, but I am planing on picking one up. Also, It is not in the best place right now, next to the tv, near the open hallway into another room, but while I know that will be bad for ultimate SQ and SPL, I should at least be able to hear\\feel something as I move around. The sub really does not stat performing like a $700 sub until about 30-32hz....ANY ideas would be appreciated. Thank you
Reed

Quote:
Originally Posted by RipcordAFF View Post

Well I talked to HSU tech support today and they said that the sub location might not be all that bad. They did inform me, and this was big big news to me, that the size of my room (around 12x14, i need to measure exactly) was way to small to get any strong output at below 20hz. I thought the reason that I bought this sub was to get down that deep, but he made it sound like it was near impossible with a room of that size. He recommended putting the sub near the opening into the other room to give the bass some more area to get a little deeper.

I played the organ music that came with the sub while I was on the phone with the gentleman and it sounded really really awful when I went to the part that was supposed to have 16-18hz. All I heard was loud chuffing from the port and absolutly no audible or tactile output. I seriously could have made a house of cards right on top of the sub or on any table in the room, thats how little vibration and output there was.

Maybe I was expecting too much, but coming from a 10" athena that wasnt god awful, I just wanted a little more. From all that I read this sub should have rattled my teeth and put out the "punch you in the chest" type bass...

Anyways, Dr. Hsu is supposed to be calling me sometime today to run through a few things, and I will keep you updated, but any comments, opinions or suggestions from felllow AVSers are always appreciated.


I really appreciate any help that you guys might be able to offer! Thanks

Reed
post #311 of 6210
Got a 3.3 last week, it just died on me today? No red or green lights no sound? HELP PLEASE - life is very sad right now....
post #312 of 6210
Quote:
Originally Posted by bimalh View Post

Got a 3.3 last week, it just died on me today? No red or green lights no sound? HELP PLEASE - life is very sad right now....

Check the power cord at both ends...power switch....etc. If they all look and feel fine, and you still get nothing....call Hsu.
post #313 of 6210
Quote:
Originally Posted by bimalh View Post

Got a 3.3 last week, it just died on me today? No red or green lights no sound? HELP PLEASE - life is very sad right now....

You may also want to check the fuse on the amp (right above where the power cord is plugged in).
post #314 of 6210
How do I know that the fuse is blown? The thing looks clear to me
post #315 of 6210
If you look closely at the fuse, inside the glass, you will see what looks like a wire that goes from one end to the other. If the fuse is blown, you will see a break in the wire.
post #316 of 6210
There is no break in the wire And the glass capsule is very clean
post #317 of 6210
If you checked the obvious already (power outlet, plug, on/off switch), the only thing I could think of next would be to contact HSU in the morning.
post #318 of 6210
So the power outlet rating needs to be 430W - how do I make sure it is 430W. I have plugged it in a normal household power outlet - dont know what rating a normal power outlet rating should be?
post #319 of 6210
You could put a meter on the outlet and see what you get. I think as long as you dont have almost everything plugged into the same circuit, you should good. I have mine plugged into a normal wall outlet without any problems.

Out of curiosity, have you tried plugging in another electrical product in the outlet you have your sub connected to? Maybe you flipped a breaker in your house electrical box?
post #320 of 6210
my 3 year old STF-2 completely died a couple of weeks ago. I went to turn it on and nothing happened whatsoever, and i have no idea how long it's been dead. I tried different wall plugs, different power cables, everything.

Is the amp probably dead? How can I test? I have no idea what I'm doing and I don't feel like screwing it up more if it's something I might be able to fix.

*edit* just saw that someone else has the same problem and I noted the advice given.

*edit2* Fuse is still good, so I guess I'm boned.
post #321 of 6210
Customer Support is sending me a new AMP since it is within the 30 days from dt of purchase. I just feel unlucky.

I had used the LFE in of the subwoofer letting my Integra DTR 6 do the processing.

He asked me about the level setup of the receiver. Why does it matter?
post #322 of 6210
Whoo Hoo - I just received my confirm email from HSU for my new VTF-2 MRK-3 subwoofer. After discussing the demensions of my room with Dr. Hsu - he suggested to go with the 2.3 instead of the VTF1.

Not sure how quick FedEx is, but I am doing cant wait dance right now !!!!!
post #323 of 6210
If you have a 2nd subwoofer and want to set up a near field sub with a far field sub I came across this inline filter at Parts Express: http://www.partsexpress.com/pe/showd...number=266-270. This will allow you to use a 2nd sub with a 50 hz filter (like the MBM-12 Mid-bass Module).
post #324 of 6210
Just purchased the Hsu 3.3 along with the Horn center channel and 4 horns for fr, fl and surrounds However I have no idea about speaker calibration, location etc. at all. Never had a sound system before and I just recently purchased the new onkyo 605. I guess it will be trial and error for a while one i learn this new reciever and all of the buttons.
post #325 of 6210
So how long is the turn around with HSU? (From order date to date you received the sub)
post #326 of 6210
Quote:
Originally Posted by SbWillie View Post

So how long is the turn around with HSU? (From order date to date you received the sub)

Bout week and half to two weeks, depending on how close you are to Cali, I am in Miami so it was closer to two weeks
post #327 of 6210
Anyone know the best course of action if my 3 year old STF-2 has a blown amp?
post #328 of 6210
Quote:
Originally Posted by iibbmm View Post

Anyone know the best course of action if my 3 year old STF-2 has a blown amp?

I would call HSU directly and see how much a new amp would be. The Bash amps have a 2 year warranty period.
post #329 of 6210
Quote:
Originally Posted by SbWillie View Post

So how long is the turn around with HSU? (From order date to date you received the sub)


I ordered mine on 6/15/07 and I live in Tucson, AZ. I still havn't recieved a shipment confirmation e-mail. I emailed them a couple of times with no repsonse and I am starting to get irritated about it. The only thing that is keeping me from getting really mad is that I dont need it right away.

I don't have time to give them a call due to my work schedule, which sucks but I will continue to e-mail them and if nothing happens I will just have to give them a call.
post #330 of 6210
Mine arrived in Chicago about 4 or 5 days after I ordered it earlier this year, but I suppose their stock situation varies. It got here before they ever notified me it was on its way. They are notorious for poor communications about deliveries.
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