***Official HSU owners/support thread!*** - Page 174

Originally Posted by ambesolman

I did a couple of years or so and it worked great. Works better with my HB-1s

Originally Posted by Kini62

I was looking at the HB-1s but for some reason HSU is giving me a shipping quote of $90 per speaker

This is to Hawaii. I'm OK with the $300 shipping for the sub, all similar subs cost about the same to ship.

But seriously $90 to ship one small box that weighs barely over 15 pounds?

I emailed them on this but have yet to hear back.

Originally Posted by dr_hsu

That is the rate Fedex charges. Remember too that you need to take dimensional weight into account when shipping via air. When the total shipment weight/dimensional weight is over 150 lbs, the rate per pound goes down. If you want a better shipping rate, buy the package. Also, sales had told you if you can find better shipping rates, you are most welcome to have your shipper come pick up the products from our warehouse.

Originally Posted by Kini62

That was the package shipping rate. This was for the 3.1 with the MK3 sub.

The shipping on the sub alone is just under $300 (from a previous quote).

Shipping for the package was $570. That's just over $270 for just the three speakers. How is that possible? The boxes nor the weight if shipped one at a time is large enough to incur any type of overage and all three together don't weigh or are remotely close to the size and weight of the sub.

Thanks
Gene

Originally Posted by pronghorn/az

1st you live in Hawaii, 2nd the price of jet fuel is huge, then as the good Dr. explained the dim weight of the package makes the price go up as well. $90. per is not a bad price considering.

Jeff

Originally Posted by liqour

Dr Hsu I have a friend that recommended your product to me. For a larger room I'm deciding between the VTF-15H and the ULS-15. Mostly music and sports but some movie viewing. I want crushing bass so maybe even the dual setup. Which would you recommend?

Originally Posted by dr_hsu

Thank you for your order, and welcome to the Hsu family!

Originally Posted by GiTcHaSuM

Dr. Hsu,
Thank you, and it is good to be part of the family. I just wanted to share with you, along with everyone else, my experiences with my new VTF-15H. First, it arrived on the scheduled day and although I wasn't at home when it arrived, I couldn't wait to see it. When I finally got home, I was a little overwhelmed from the size of just the box. I decided to not set it up that night (Thursday) and wait until Friday night when I got home so that I would have plenty of time to set up everything right (I ordered some additional speakers for front heights).
Once I got home Friday night, the time had come to get started. With the help of my brother, I set up the front height speakers and moved everything aside, and got the 15 H into place. All I can say is well done, sir. The 15H is a spectacular piece of equipment. The design is very impressive and once I got everything hooked up and ran the calibration, I was even more impressed with the performance. After watching test scenes from familiar movies like Transformers (the first one) which sounded great, I remembered others on the forums say that Cloverfield had very good LFE and I so happened to own it on Blu-Ray. When I saw a few clips of that film, I was utterly amazed! One particular scene when the monster appears around the corner and just stomps on the ground was nothing but impressive. I watched that scene several times because the low rumble and vibrations were just so awesome. I can say with confidence that Cloverfield never sounded like that with my old subwoofer, and it wasn't like I had a bad one, I just didn't have the 15H. Of course I also watched select scenes from Transformers: Dark of the Moon and that film was also extraordinary. Any scene with Shockwave sounded even more impressive than it did before.
In closing, once again thank you. The 15H is a spectacular subwoofer and a fantastic addition to my set up. Dr. Hsu, I salute you!!

Originally Posted by dr_hsu

When you said 'crushing bass', are you thinking of chest pounding (mid bass) or wall shaking (low bass) bass? In either case, go for dual 15Hs as these would give higher SPL across the board. Please post your room layout, including adjoining rooms that are linked via permanent openings. Also indicate where you sit in that space, and where you can place the subs. Generally I would recommend placing the sub nearfield if the room allows it without compromising the deep bass too much.

Originally Posted by liqour

Shaking low bass but i love spl being an old car audio guy . My room is rougly 30' x 20' with a sloping ceiling that starts at 10' and goes to 25'. It is adjacent to a kitchen. No specific seat as i may put a pool table in at some point, its more entertainment then true theater.

Originally Posted by Stylz25

Was wondering if it would be worth going from my current subs which are Paradigm DSP-3200 and the DSP-3400 to 2 HSU VTF-15H Subs??? Now I am curious on if it is worth the money to upgrade and if it would be a huge improvement in performance and bass or would I not notice much and just keep what I have???? Oh and are the VTF-15H subs 120volts powered??? Thanks!!

Originally Posted by dunan

I was just wondering, what are the speaker inputs on subs for? I have the VTH 3 MK 2 (great sub btw) and this sub has them. Is there some reason a sub needs those inputs? Just curious.

Originally Posted by pronghorn/az

1st you live in Hawaii, 2nd the price of jet fuel is huge, then as the good Dr. explained the dim weight of the package makes the price go up as well. $90. per is not a bad price considering.

Jeff

Originally Posted by Drew888

I have had good customer service before but never to this degree.

I have another post about the amp in my sub going out and that led me to a ton of research and me deciding to give HSU Research a try.

Last Friday I call to ask if they could possibly stay a little later as I have a very long commute and Friday traffic is especially busy. They agreed without issue so I tried my best to get there as quick as I could. I did call to let them know that I'd need an additional 15-20 min and they said no problem and for me to drive safely.

When I arrived I never felt rushed and they were very helpfull even though it was 1.5 hours after their close.

I got the VTF-2 MK4 home and proceeded to swap them out. Well the new sub had no lit LED and at first I wasn't sure it even had an LED (misplaced my glasses, lol). I verified my connections many times then posted here for assistance. Shortly afterward Dr Hsu PM's me and asks me to call him. I do and he says that if the amp is dead he could meet me at the store and he'll take of it. This is Sunday afternoon mind you. I'm absolutely blown away by the offer.

I carefully get the sub to the garage in preparation to get it into the back of the truck and now using my glasses I notice that the voltage switch was set at 240v. So I reinstall it and it works (sort of) and I quickly call him back to let him know. His next response blew me away a second time. He's local so he offered to stop by to help set it up and to assist in figuring out why I wasn't getting a signal to it even though the LED is now lit.

So when he arrives he gets straight to it and we determine that is was getting a signal and was performing well. For some reason my Oppo BDP83 didn't always pass it though (but due to the Monoprice HDMI switch. I connected it directly to the receiver and it's now working fine) so that's a different matter. When it was behaving he ran his demo CD through it's paces and all went well.

Dr Hsu is the real deal, a very nice guy that does indeed enjoy what he does.

Dr Hsu, I am very grateful to you and thank you so very much for going out of your way.

Of course after playing around with the sub all night I'm thinking that the VFT-3 is what I should have purchased

-Drew

Originally Posted by Drew888

I have had good customer service before but never to this degree.

I have another post about the amp in my sub going out and that led me to a ton of research and me deciding to give HSU Research a try.

Last Friday I call to ask if they could possibly stay a little later as I have a very long commute and Friday traffic is especially busy. They agreed without issue so I tried my best to get there as quick as I could. I did call to let them know that I'd need an additional 15-20 min and they said no problem and for me to drive safely.

When I arrived I never felt rushed and they were very helpfull even though it was 1.5 hours after their close.

I got the VTF-2 MK4 home and proceeded to swap them out. Well the new sub had no lit LED and at first I wasn't sure it even had an LED (misplaced my glasses, lol). I verified my connections many times then posted here for assistance. Shortly afterward Dr Hsu PM's me and asks me to call him. I do and he says that if the amp is dead he could meet me at the store and he'll take of it. This is Sunday afternoon mind you. I'm absolutely blown away by the offer.

I carefully get the sub to the garage in preparation to get it into the back of the truck and now using my glasses I notice that the voltage switch was set at 240v. So I reinstall it and it works (sort of) and I quickly call him back to let him know. His next response blew me away a second time. He's local so he offered to stop by to help set it up and to assist in figuring out why I wasn't getting a signal to it even though the LED is now lit.

So when he arrives he gets straight to it and we determine that is was getting a signal and was performing well. For some reason my Oppo BDP83 didn't always pass it though (but due to the Monoprice HDMI switch. I connected it directly to the receiver and it's now working fine) so that's a different matter. When it was behaving he ran his demo CD through it's paces and all went well.

Dr Hsu is the real deal, a very nice guy that does indeed enjoy what he does.

Dr Hsu, I am very grateful to you and thank you so very much for going out of your way.

Of course after playing around with the sub all night I'm thinking that the VFT-3 is what I should have purchased

-Drew

Originally Posted by nocrapman

Wondering if I could get some advice here.
I am in the market for a sub or 2. In a HT setup being used primarily for music these days. Speakers are Magnepan MMGs. Space is a basement HT with 20x25' with 8 foot ceilings with the right side at the back opening into a 15x30 living area.
After agonising over whether to go with Rythmic or HSU or Epik... I decided to go with HSU based on the reputation and pricing.
I was originally thinking of a single VTF-15H but CS at HSU suggested thinking of dual VTF2 or 3 instead for a few more $$?
Does this make sense?
What do u guys think?
Anyone use HSU subs with Maggies?
Thanks!

Originally Posted by oztech

I would say with that space and what it is opened to it would be 2 VTF3's or 15's .

Originally Posted by nocrapman

At this point I can only afford a single VTF 15 or dual VTF3s. I can always add another 15 later...
My more important concern is getting it right for the music and mating it well to the Maggies which will need to crossed over at 80 or maybe even a little higher...

Originally Posted by nocrapman

Wondering if I could get some advice here.
I am in the market for a sub or 2. In a HT setup being used primarily for music these days. Speakers are Magnepan MMGs. Space is a basement HT with 20x25' with 8 foot ceilings with the right side at the back opening into a 15x30 living area.
After agonising over whether to go with Rythmic or HSU or Epik... I decided to go with HSU based on the reputation and pricing.
I was originally thinking of a single VTF-15H but CS at HSU suggested thinking of dual VTF2 or 3 instead for a few more $$?
Does this make sense?
What do u guys think?
Anyone use HSU subs with Maggies?
Thanks!

Originally Posted by dr_hsu

Thank you so much for your kind words! Yes, the VTF-3 MK4 would have been more appropriate.

Originally Posted by Drew888

Hello Dr Hsu,

After some critical listening last night I found a small problem with my set up I could use some help with.

While watching various HD channels on DISH it seemed boomy (that really a word?). Definately a bit too much base (some dialog had base that shouldn't be there) although volume was set to the 9 o'clock position as per the instructions. All other settings on the sub were at the default positions per the set up instruction guide or as you left them. I only experimented with the volume.

What I'm looking for is the reverse, less in general tv watching and more in movies. I recall someone here post he was watching Cloverfield and stated the great bass felt when the creatures foot came down as they turned a corner (somewhere around the 42-48 min mark) but I got little to nothing like that.

I cannot recall the settings specifically while at work but I'll post them up later tonight.

Critical listening of music tracks were very nice though.

I suppose I'm looking for general set up advice as there are many HSU sub owners out there and I'm positive the sub is very good and I'm definately doing something wrong.

Thx,

-Drew

Oh, BTW, I think at this point I'm sure I'd like to upgrade the sub anyway.

Relevant info:
Onkyo TX-SR805
Oppo BDP-83
DISH HD 722 DVR
Paradigm Monitor 7s
Paradigm CC190 center
& now HSU VTF-2 MK4

Servicing a listening area that's 12x14 with an open wall to the rear behind the sofa that extends approx. another 35'

Originally Posted by IlovlatinMusic

My neighbours in the lower level are making complains everyday. They are annoyed when I increase my HSU Sub volume to have more bass and better experience while watching movies or listening to music. what can I do to stop their complains? is there any perminant solution to stop vibration from annoying my neighbours??

thanks in advance