Is my 3250HD 1394 really enabled?

Hi all, great forum.

I am trying to duplicate the process described here. After much haggling with my cable co. (Time Warner) if finally got them to agree that I should be able to get a box with firewire enabled.

I went and exchanged my box for a 3250HD as they said this was the only box they would provide with the ports enabled (no DVR if you want this). Brought the box home but XP did not detect a firewire device.

Called back and now they said must send a tech to house so I did the sometime between noon and 4 thing. Tech says all he can do is look at my TV to assure that it "could switch to analog for emergency signals or they would not allow me to have the box". Then says they have to reprogram from CO. Now they say no reprogram needed, firewire is already enabled. XP Still detects nothing.

So I found how to get to diagnostic pages (Hold center button until message flashes then Guide if anyone needs it).

firebus is listed on page 17 (Component Information Version 2.5.26.1 05/05/2005) and it has a 1394 information page (page 19) but on the Copy Protection page (page 20) 1394 is listed with Protection Type and Enabled listed as "disabled"?

Anyone have a 3250HD that know how to tell from diag pages if it is really enabled?

If it is enabled any idea why XP wouldn't see it? I did the driver install but I don't think I even should have had to do that for XP to say "New Device detected"?

This is my first Firewire device, do I need to set up anything in the 1394 Net Adapter?

Thanks for any help, sorry for that Cable Co rant.

Thanks bdraw, that was my next move. I borrowed a digital VCR that has a firewire but it has no cable and of course it's 4 to 4 so I had to order that. Should come today. I was just hoping someone with a 3250HD could check the diag pages. TW is sending a tech back today so I think they are not really sure it is enabled also.

Is this true about the DVHS? If so how is everyone here getting Windows to detect their STB's and use the STB Controller and CAPDVHS that this forum discusses? All of the instructions I have seen say plug the cable from STB into computer and no mention of DVHS?

My firewire is fine BTW, got the 4 to 4 cable and can capture from a Digital VCR perfectly.

I see, Thanks for clearing that up HDTVFanAtic.

I have followed all of the directions but when I plug in the cable I get no message from XP that a new device has been detected.

I know the firewire port is working because I can use it with A Digital Camcorder OK. Still dealing with Time Warner about whether the port on the STB is really live or not. Sure doesn't seem to be.

Hard to imagine what could be wrong with my XP, it detects uses other firewire devices just fine.