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recommended online stores to purchase new tv from

post #1 of 38
Thread Starter 
hey all, I would like to purchase a sony 55a2000 tv, I would like to know reputable online stores to purchase it from.

thanks all
post #2 of 38
Well, I first would check which ones are authorized dealers. If they're not authorized, stop right there.
post #3 of 38
& look at there return policies too.
post #4 of 38
Thread Starter 
how do I know who is an authorized seller of sony products?
post #5 of 38
go to sony's website, and look for authorized dealers.
post #6 of 38
Sony is different when it comes to authorized dealers, you can get a warraty pretty much from any store as long as you have a receipt...if you buy online go through eBay, it is the best pricing and by far the most secure since the rating system is far more accurate, its easier to claim when you send money and you dont' get an item, and people just tend to not screw you (if they have a good rating)

do a search on gear4less...20,000 reviews with 99.7% positive...he makes a note that says "I honor all manufacturer waranties"...he sells the KDS-60a2000 for $2,200 with everything...best guy...save over $300 from crutchfield that is currently running a sale or else you'd save about $700...its the exact same as a store


just make sure they have like 1000+ reviews, and they are over 95% positive...that means you'll be fine...with ANY product...except some like Denon, you'll have to find people that say they are either authorized or offer the warranty, it usually is like a $50 premium sometimes not...

always buy on eBay, never through like crutchfield, its way to much money to save on a safe transaction..I deal enough with eBay to know how useful of a tool it is...


don't listen to anyone, if you know eBay, you'll know its the best option period.
post #7 of 38
Vann's is excellent and an authorized Sony dealer. Stay away from TVA.
post #8 of 38
Quote:
Originally Posted by Quickster2 View Post

Vann's is excellent and an authorized Sony dealer. Stay away from TVA.

yea, thats funny, buy the kds-60a2000 for $3,000 from Vann...

if your careful on eBay its the best tool you can have...

I always say that cuz I know it can save people thousands and from experience I know its by far the best option, even though people on AVS always scare people away when they don't have any idea how eBay operates, they say "stay away" when they never actually even try eBay in the correct way by buying from sellers with great feedback, its all, oh yea I heard from this guy I'll now repeat it to you and be a moron...if you really need a warranty you just have to make sure you buy from the right guy...call companies and ask them about their warranties, check eBay to see if they honor that...most people don't need to be authorized in order to get a warranty...so far in the past 6 months I'll say I've saved $6,000 on eBay...yea, that much, and I don't even buy much on there

If there is a mistake on the auction, 9 out of 10 times the company that sold you it is competing with about 10 other companies selling the same product on eBay, they are customer service orientated...thats the best part about eBay is compeition, if they screw the customer, it shows on their record...for the 1 out of 10 they don't do anything, file a complaint with eBay and wala, magic
post #9 of 38
Use Ebay to buy novelty oven mitts in the shape of your homestate... NOT to buy your $2,000 new HDTV.

Go here: http://direct.where2getit.com/sony/#
And then click on the blue, "Click here to see a list of Authorized Online Dealers" in the bottom right. If the e-tailer is not on that list, do not give them your money.

This is from SONY's website...
Quote:


Why should I buy from an authorized dealer?
What do I get out of that?
Plenty!! Only authorized dealers are fully trained by Sony to answer questions about how to operate your new Sony DVD player or camcorder or how to connect your Sony Wega television to that wonderful new Home Theater Sound system.

Only authorized dealers have access to Sony product managers and specialized customer service representatives. Often Sony makes available special product promotions only from authorized dealers.

In addition Sony Authorized Dealers are required to:

*
Provide a toll free telephone number for customer product inquiries
*
Provide an email product inquiry service with 24-hr response time
*
Provide notice of level of security offered to customers for online transactions
*
Display the dealer's policies on privacy and use of customer information
*
Send order status via e-mail within 12 hours of order placement
*
Ship products within 48 hours of acceptance
*
Provide customer with option to pick up product at retail store
*
Offer convenient return procedure
*
Offer "White Glove" delivery and set-up service for major home audio/video systems or components
*
Provide customized installation guide and offer installation for Mobile Electronics products

Sony authorized dealers are required to take steps to insure the integrity of your Sony purchase. Some unauthorized dealers have sold products with altered or obliterated serial numbers. Products with tampered serial numbers void the Sony Products Warranty. In addition, there have been reports of unauthorized dealers selling used products as new.

We have have not audited unauthorized e-tailers or other unauthorized dealers to determine if they meet the high customer service standards our authorized dealers are required to meet. As we generally have no relationship with unauthorized e-tailers, if you experience any difficulty with their service, we may be unable to help you.

We recomend you only purchase Sony consumer electronic products from Sony Authorized Internet Dealers

But if you really want to use EBay, send me the $2,000. I'll do more with it than flush it down the toilet.
post #10 of 38
Quote:
Originally Posted by MNMatthias View Post

Use Ebay to buy novelty oven mitts in the shape of your homestate... NOT to buy your $2,000 new HDTV.

Go here: http://direct.where2getit.com/sony/#
And then click on the blue, "Click here to see a list of Authorized Online Dealers" in the bottom right. If the e-tailer is not on that list, do not give them your money.


Are you stupid? You've never bought a TV on there, there should be a forum on here promoting buying TVs through eBay...why would you say that?

If they have 20,000 reviews, offer D.O.A., honor warranties, and a price that is far cheaper then any store...why wouldn't you?? Read 50 of the reviews, all of them say how great it is, read the negative feedback, usually there wasn't anything wrong..


Theres a reason some sellers who only sell TVs have 2,000+ reviews in a few yaers...they have sold over 2,000 TVs through ebay with positive feedback, its those people who understand what a great deal it is...these people are selling millions of dollars worth of TV per seller...this isn't low volume

go on an pay your full MSRP...at least I can't say I tried to help you guys out...next thing your going to say is "don't use your credit card online"


Quote:
Originally Posted by MNMatthias View Post

But if you really want to use EBay, send me the $2,000. I'll do more with it than flush it down the toilet. .

I'd really LOVE to see you try and rip off someone $2,000 through eBay...you'd have legal action so fast your head would spin
post #11 of 38
post #12 of 38
Quote:
Originally Posted by Andyisc00l View Post

I'd really LOVE to see you try and rip off someone $2,000 through eBay...you'd have legal action so fast your head would spin

Legal action? By whom? EBay isn't going to pursue you. And good luck trying to sue, "Acme Inc., P.O. Box 324" ... MAYBE after months of PITA dealings you MIGHT get your money back. But if someone is going to scam you, they're not going to stick around to pay your judgment.

As far as having a forum on buying TVs through EBay, I think you constitute one all by your lonesome.

So why NOT buy through EBay? Lessee.
1) You might be getting completely and utterly ripped off. Nothing ever gets sent.
2) You might be getting a refurbished item when you thought you were paying for a new one.
3) You could very well be voiding the manufacturer's warranty and, if something goes wrong, between dealing with the manufacturer and Larry the TV Guy is not a tough choice.
4) Larry the TV Guy might decide that enough is enough and he's pulling up stake. Where'd he go? EBay isn't going to tell you.
5) You don't have to deal with this bushwah. TV's are cheap enough that you can buy a legitimate, guaranteed new, backed by the manufacturer, set, for under two grand.
6) You get what you pay for in this life. If a deal is too good to be true, odds are, it probably is.

I live in New York and I might as well say, "Why spend $500 on a Gucci leather handbag? You can buy them in Chinatown for $20 where they have done business with hundreds of thousands of satisfied customers." How do they do it? They're not Gucci. They're not leather. They're pieces of crap that they stick the Gucci symbol on to (or, if you prefer, they'll throw on any one of five designers... they keep the logos right in the store. Seriously). But suckers, sorry, I mean satisfied customers , buy them up by the wagonload.

Be safe. Be sure. Buy authorized.
post #13 of 38
Quote:
Originally Posted by Andyisc00l View Post

Sony is different when it comes to authorized dealers, you can get a warraty pretty much from any store as long as you have a receipt...

Also, as demonstrated by the Sony link, this is a flat-out lie. You're really adding to the whole credibility of EBay, let me tell you.
post #14 of 38
Quote:
Originally Posted by Andyisc00l View Post

If there is a mistake on the auction, 9 out of 10 times the company that sold you it is competing with about 10 other companies selling the same product on eBay, they are customer service orientated...thats the best part about eBay is compeition, if they screw the customer, it shows on their record...for the 1 out of 10 they don't do anything, file a complaint with eBay and wala, magic

Here, I'll finish his post.

For the 1 out of 10 they don't do anything, file a complaint with EBay and wala, magic, your $2,000 just disappeared.
post #15 of 38
It really depends on what manufacturer of TV you want to purchase. Some stores offer better deals on certain TV's than others so its hard just to give you a name that will carry everything or that it will or not be authorized. Be specific to what you want so that we can help you a little bit better.

As for Ebay, I have purchased thousands of dollars on ebay, I always look there after I've seen something in a store. I'll buy pretty much buy anything I can get my hands on for a deal but the one purchase I wouldn't and won't make is a TV over 20".

Too much can go wrong just in the shipping phase with many sellers or even buyers not opting for the shipping insurance. When you start to get into freight service other than UPS, FEDEX, USPS, lots of things can happen. There are also those demands that are given by sellers that specify "NO Returns or exchanges" or require that you contact the manufacturer to fix the problem under warranty that is if the warranty is valid.

Samsung has been rumored to indicate that any TV purchased through Ebay would void the warranty and you would not be eligble to purchase an EW through them. Sony will still cover you under the original warranty but if you try to contact them to purchase an EW, they will only sell it to you if you purchased the TV through an authorized dealer.

Technically, yes you could purchase a large screen TV but you would need to make sure that you read all of the fine print on the auction, that the seller has the reputation, that there is an established return policy, see if they have a phone number to discuss the transaction, see if they offer EW plans. From what I have seen, there are only a couple that I would even consider investing this kind of money in and if you do make sure you look and use the buyer protection programs offered by ebay and paypal.
post #16 of 38
doox00

best to call sony & get it from the horses mouth. Most manufacturers ONLY honor there waranty if you get it from authorized dealer.

Look for the best price call sony see if they will match the price. Last sat when I orded my 50a2000 they (sony) got within $50 of BB & they gave me $50 off they extented warrnaty + free shipping.
post #17 of 38
Quote:
Originally Posted by MNMatthias View Post

Here, I'll finish his post.

For the 1 out of 10 they don't do anything, file a complaint with EBay and wala, magic, your $2,000 just disappeared.


Ebay is not a black hole like your suggesting. Ebay does respond to complaints, and if you used Paypal for the transaction which is free to everyone to use, they will protect your purchase.

Now, for the idiot that purchased an item without looking at the fine print in the auction, ignores that the items is used without explanation, and purchased from a non reliable user, they get what they deserve. I have no sympathy for anyone that can't follow the simple instructions contained within a particular auction.

I have been a seller on Ebay, if you don't like the terms of the auction or something seems strange or like its missing, don't bid! But if you post an item as "NEW", it better be or ebay and paypal will refund your money. However, in many of the situations, and I hate this for all online transactions, you may still have to pay shipping charges back to the seller.

Are you concerned about their reputation, look at their previous transactions and not by just looking at their score. Their score is only a number of transactions that were given a positive review, but it doesn't indicate whether the number were from sellers or from buyers. It doesn't indicate how many neutrals or negatives where given. Click on the number, look at the feedback "left from buyers" this is the only way you will be able to determine if the guy is legit. Many users will just buy and buy, the number goes way up, and they say look at my reputation, you can bid with confidence when they have never even sold an item on ebay or are regular sellers on ebay.

Look at completed auctions for the past 30 days. How many times did the guy try to sell this item? Were they successful? Do they specialize in this product or have a store on ebay? Alot can be learned by looking at the past, especially for what an item sold for.
post #18 of 38
Thread Starter 
thanks all, I ended up getting one through amazon.com (which is an authorized dealer) which led me to get it through tigerdirect.com I called tiger direct to place the order and make sure they were in stock, they also gave me a discount on shipping making the total about 2 grand shipped, they said there were only 7 left when I ordered. Nice thing is it will ship out as early as today they said and its only one state away, so should be here early next week.
post #19 of 38
Ebay and Paypal are the devil incarnate I paid BIG $$ to buy a optispark for my Z-28 and got a distributor cap, not the whole unit. I filled a complaint and got no where. Buyer beware when dealing with Paypal and Ebay. I've probably spent $20 g thru ebay and never had a problem until then. I will never use either service again. But I wish you all the luck and hope your happy Just seen you purchased from Amazon..congrats
post #20 of 38
Use Ebay to buy used star wars action figures DO NOT use Ebay to make a $2000 RPTV purchase. Check pricegrabber.com and make sure it is a reputable company with at least 4 out of 5 stars. I bought my 5687W sammy on Amazon and saved 500 bucks vs a B & M store like Worst Buy (best buy). Again, no Ebay.
post #21 of 38
Quote:
Originally Posted by Jswerve View Post

Use Ebay to buy used star wars action figures DO NOT use Ebay to make a $2000 RPTV purchase. Check pricegrabber.com and make sure it is a reputable company with at least 4 out of 5 stars. I bought my 5687W sammy on Amazon and saved 500 bucks vs a B & M store like Worst Buy (best buy). Again, no Ebay.

Dude your speaking the truth..better than me
post #22 of 38
www.bhphotovideo.com is a very reputable dealer also. Usually they don't sell products that they are not an authorized dealer on.
post #23 of 38
I tried I'm not gonna say it ever again--not my money, say what you like, you can't beat eBay....and to say its just used for star wars action figures is a joke...they sell millions of dollars worth of brand new TVs each month...its the EXACT same thing as going to www.pricegrabber.com and buying a TV through one of those guys...some of the companies ARE the same...except when you pay with paypal through eBay, its a ton more secure...also they have to keep up with a reputation as opposed to pricegrabber where they make their own

and by the way..I've called sony twice, they specifically said yes you can buy through eBay and get a manufacturer warranty...a few of the speicifcally state "will honor manufacturer warranty"...
Quote:
Originally Posted by MNMatthias View Post

Legal action? By whom? EBay isn't going to pursue you. And good luck trying to sue, "Acme Inc., P.O. Box 324" ... MAYBE after months of PITA dealings you MIGHT get your money back. But if someone is going to scam you, they're not going to stick around to pay your judgment.


So why NOT buy through EBay? Lessee.
1) You might be getting completely and utterly ripped off. Nothing ever gets sent.
2) You might be getting a refurbished item when you thought you were paying for a new one.
3) You could very well be voiding the manufacturer's warranty and, if something goes wrong, between dealing with the manufacturer and Larry the TV Guy is not a tough choice.
4) Larry the TV Guy might decide that enough is enough and he's pulling up stake. Where'd he go? EBay isn't going to tell you.
5) You don't have to deal with this bushwah. TV's are cheap enough that you can buy a legitimate, guaranteed new, backed by the manufacturer, set, for under two grand.
6) You get what you pay for in this life. If a deal is too good to be true, odds are, it probably is.

thats insane...most everything gets sent, especially from reputable dealers, if they have 5,000 reviews, they aren't going to be selling refurbished items, contact the manufacturer to make sure the warranty is good, with many there are, and most of the time there is an authorized dealer on eBay anyways, #4 doesn't make sense, #5 doens't make sense cuz your saving over $1,000 sometimes, and #6 especially isn't true...ever heard of wholesale??

THAT is why I ask for an eBay sticky...people like this guy don't know what they're talking about period. next your going to say never use my credit card online cuz someones going to steal it. And especially cuz if you don't buy from eBay, you obviously will not know...this guy is just ranting, he has probably never had one of these situations arise...then someones going to read it and go "don't go to ebaY"

I wouldn't listen to UltimateElectronics or Best Buy...they may say "all people online sell refurbished goods"...but thats just a generic thing they tell customers to keep them buying from them, its completly NOT true. They probably got a memo from corporate telling everyone to tell their customers that cuz I've asked like 4 different stores and they all say that. If they were all refurbished these guys wouldn't be selling over 100 TVs a month each.


Did you know when you buy something from ultimate electronics...they end up buying the item for well over half of what its worth?? Just bought some nice speakers through best buy at $300 a pop?? how much did they pay?? probably like $125...thats why buying online is inexpensive.

I used to have an employee discount at Best Buy...yea it was nice, the expensive electronics that are sold not as often get jacked up...me paying 5% over what best buy bought em at, although I'm guessing thats a joke, was crazy I'd get over half off.
post #24 of 38
Thread Starter 
I buy and sell alot of stuff on ebay, I am not against it at all, I have over a 250 rating, was a power seller at one point. I only buy from people that have a 99 percent or better rating personally. Paypal will work with you if a problem arises when the item was purchased through ebay, otherwise paypal does not do squat. Ebay owns paypal, this is why you are more protected when purchasing items through ebay using paypal.

But tons of people have been burned by paypal also, so just have to be careful. I purchased the tv through amazon/tigerdirect mainly for return policy reason, the sales guy said there policy with tvs is much more strict then other items but said if I do have a problem with the set in the first days or a week after I receive it they will replace it at no cost to me, including shipping fees. Most on ebay did not have this policy, and if so the shipping costs were your responsibility.
post #25 of 38
Quote:
Originally Posted by cliftonrouse View Post

www.bhphotovideo.com is a very reputable dealer also. Usually they don't sell products that they are not an authorized dealer on.

If you go on the B&H Photo website they have the brand new 50-55" A2020 SXRD's on sale NOW.......for very reasonable prices. I would check them out. If you research these guy's I think you'll find they are trustworthy.
post #26 of 38
If you are willing to buy from half the search results on pricegrabber, and not from Ebay than you are not doing your research. Half the companies are complete and utter customer service nightmares. Try out DR Plasma(4-5 stars on pricegrabber) and good luck. Just make sure that the dealer is authorized and full manufactor warranty is valid, along with the possibility to purchase a "real" extended warranty if you so wish. Do as much homework as possible and you should be able to save some $$ over stores like Worst Buy.
post #27 of 38
Quote:
Originally Posted by Andyisc00l View Post

thats insane...most everything gets sent, especially from reputable dealers, if they have 5,000 reviews, they aren't going to be selling refurbished items, contact the manufacturer to make sure the warranty is good, with many there are, and most of the time there is an authorized dealer on eBay anyways, #4 doesn't make sense, #5 doens't make sense cuz your saving over $1,000 sometimes, and #6 especially isn't true...ever heard of wholesale??

Wholesale. Right. Because random EBay guy buys more Sony TVs than Amazon, Best Buy, Circuit City, 1 Call, CostCo, or Crutchfield. So random EBay guy is buying them for cheaper. If you believe that, I live in Brooklyn, and there's any of three bridges that connect to Manhattan that I can sell you.

Quote:
Originally Posted by Andyisc00l View Post

THAT is why I ask for an eBay sticky...people like this guy don't know what they're talking about period. next your going to say never use my credit card online cuz someones going to steal it. And especially cuz if you don't buy from eBay, you obviously will not know...this guy is just ranting, he has probably never had one of these situations arise...then someones going to read it and go "don't go to ebaY"

You're definitely the one ranting, or should I say selling?

I have been burned on EBay purchases in the past. Luckily, it wasn't for much... under a hundred bucks. But I would be out of my mind if I thought that a two grand investment to some random stranger (oh yah, he has positive ratings... blah blah blah. You know who else has positive ratings? Real retailers). But the conflict resolution process on EBay was NOT easy and I did NOT get my money back and EBay did NOT care. But that's not what is prejudicing me in this case. I wouldn't buy a TV from a guy selling them off of a truck. I wouldn't buy them from one of the five thousand electronics stores that speckle Manhattan. I would (and did) buy mine from an authorized dealer. If something goes wrong, the manufacturer stands behind it.

Quote:
Originally Posted by Andyisc00l View Post

I wouldn't listen to UltimateElectronics or Best Buy...they may say "all people online sell refurbished goods"...but thats just a generic thing they tell customers to keep them buying from them, its completly NOT true. They probably got a memo from corporate telling everyone to tell their customers that cuz I've asked like 4 different stores and they all say that. If they were all refurbished these guys wouldn't be selling over 100 TVs a month each.

Did I mention how many fake, non-leather Gucci bags are sold in Chinatown every day? Just because there's a horde of suckers buying from some shady guy doesn't mean you should be one of them.

But honestly, you're pitching to the wrong crowd. People on AVS are not broke idiots. People here spend their money to get quality. This is not the Home Shopping Network. I've been there (well, not HSN). I've been a poor college student. I've tried to angle for deals. I've had friends get the garbage that is sent out by Overstock.com. And you know what? Pennywise, dollar foolish. Looks great in the pictures under the right light. And then you get it home and, "Hey, this doesn't look so nice." And all of a sudden the person who was SOOOOOO accomodating when you were buying something treats you like you're some beggar off the street. Uh uh. Not worth it. MAYBE you find the diamond in the rough... the honest guy who is using EBay to grow his business. But you know what? It's a big f'ing risk. And for every honest Joe out there, there's 99 chiselers trying to play the angle.

EBay is for suckers. If you don't believe me, I have a genuine leather Gucci handbag I can sell you for really cheap.
post #28 of 38
Ebay blows. You're trying to tell me some average Joe is gonna be able to sell a new BRAND NAME RPTV at a better price then say Amazon.com with better service at a lower price? Hahaha I laugh so much my side splinters. Stop trying to bump up your Ebay sales dude.

Again, buy star wars action figures from Ebay. Keep the RPTV sales to the experts. BTW the 6187W is 1889 shipped from Amazon can you top that on Ebay?
post #29 of 38
Shop at:
ABT Electronics

I cannot add the URL since I have less than 5 posts.

I bought a 60a2000 for $2100 last month. They matched the price of CC at the time. They offer unbelievable customer service. They are a gigantic B&M store in the Chicago area. I live in the area and have bought appliances and electronics over the years. Call them and bargain.
post #30 of 38
Quote:
Originally Posted by doox00 View Post

thanks all, I ended up getting one through amazon.com (which is an authorized dealer) which led me to get it through tigerdirect.com I called tiger direct to place the order and make sure they were in stock, they also gave me a discount on shipping making the total about 2 grand shipped, they said there were only 7 left when I ordered. Nice thing is it will ship out as early as today they said and its only one state away, so should be here early next week.

I'm not 100% sure on this, but I think you still made the wrong choice. I would cancel the order if you can. An order from TigerDirect through Amazon is not the same thing as purchasing from Amazon.

See these two links:
http://www.amazon.com/gp/help/custom...odeId=12277491
http://www.amazon.com/gp/help/custom...?nodeId=468516

See Wikipedia's entry (in part):
http://en.wikipedia.org/wiki/Tiger_Direct
Quote:


Customer Complaints

[edit] OnRebate Controversy

Users at several Internet scam-reporting message boards report that TigerDirect and its sister organization OnRebate.com deliver shoddy equipment or fail to pay promised large rebates on items. Support requests by e-mail and phone are refused or delayed. The Better Business Bureau has given TigerDirect an "unsatisfactory" rating for its performance in these matters. These allegations also exist against its twin site (in design and merchandise), globalcomputer.com.

[edit] Business Practices

Tiger Direct's seller profile on [Amazon] shows the company to have a relatively low rating of 89% customer satisfaction with many customers complaining that Tiger Direct shipped them the wrong or used products and then refused to pay shipping and handling for returns and replacements (as almost all online retailers do for defective products). TigerDirect has offered to accept products for replacement, forced a refund on the customer, and said all refunds are final.

[edit] Ratings

A website named "TigerDirectSucks.org" carries pro and con messages about the company, including what purport to be postings from ex-employees.

As of 02/23/07, users on Reseller Ratings gave TigerDirect an average 3.93 out of 10 for "Likelihood of Future Purchases" over the previous 6 months; in contrast, there are multiple retailers on Reseller Ratings which have a score of 10/10 in all categories after hundreds of reviews.

If not, I hope you get exactly what you wanted and have no problems with it and enjoy the HDTV which you purchased. Best of luck.

FWIW, and to give a positive suggestion, I bought some speakers recently at 1 Call (after they price-matched a sale price from J&R). I have no idea on how they are if something goes wrong, but the speakers arrived on time and in great condition. And then about a month after delivery, they called out of the blue, just to make sure that I had got them and was happy with them. Again, how would they be if I have a problem with them and what people's general impressions of them are, I don't know. But I like the speakers and appreciated the unexpected follow-up call. Left a favorable impression of them in my mind.
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