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The Official Sony 2007 KDS-(XX)A2020 [NO PRICE TALK] SXRD Owner's Thread - Page 57

post #1681 of 3613
8/22/07 at 11:03pm
Quote:
Originally Posted by jmavra View Post

Hey guys, I have the KDS-60A2020 and I dont know if I have a problem or not. When watching anything with letterbox or just a black screen (i.e. TV on and set to Sat, but Sat off) my screen seems more blue than black.
How black is your screen compared to the black frame of the TV. Should the screen be as black as when the TV is off, or am I expecting too much.
Please see my pictures and let me know if somethings wrong with my TV. (note pictures show a little bit more blue than actual because of the slow shutter speed)
Picture 2160 & 2168 is with lights on, and 2174 is complete dark room

Thats doesn't look right. How long have you had the set and how long has it been like that? If you are still within the seller's return period I would try to get it exchanged. Fwiw, my first 55A2020 was kinda like that so I exchanged it and the replacement had a nice even black screen.
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post #1682 of 3613
8/23/07 at 4:51am
Quote:
Originally Posted by jmavra View Post

Hey guys, I have the KDS-60A2020 and I dont know if I have a problem or not. When watching anything with letterbox or just a black screen (i.e. TV on and set to Sat, but Sat off) my screen seems more blue than black.
How black is your screen compared to the black frame of the TV. Should the screen be as black as when the TV is off, or am I expecting too much.
Please see my pictures and let me know if somethings wrong with my TV. (note pictures show a little bit more blue than actual because of the slow shutter speed)
Picture 2160 & 2168 is with lights on, and 2174 is complete dark room

I too have a 60A2020 & to paraphrase Bob Nagy, "That's not right!"

It will not be as black as the bezel, but you have a problem. I would contact sony & have them come out & look at it. Some serious light leakage there. Mayhaps they will replace it with a 60A3000!

My set is not off, but look at the very top on the sides. Should look something like that.
LL
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post #1683 of 3613
8/23/07 at 7:34am
Quote:
Originally Posted by GoldenBoy View Post

I want to go into the service menu and adjust the vertical centre for my new KDS-55A220. I was wondering if I would need to do it for each input and each resolution, or if it would just need to be adjusted once regardless of input and resolution?

Anyone?
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post #1684 of 3613
8/23/07 at 7:38am
jmavra, something is definitely wrong with your set there. I have only had mine for about week, but I can tell you, it is not supposed to look like that at all. The blacks look pretty darned black, no where near that sort of lit up blue, even when letterboxed.
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post #1685 of 3613
8/23/07 at 8:31am
WaldorfSalad, I have had the TV since May, so i'm past the return period but I did get the extended warranty. Also, I just started noticing it this month, cant remember if it was always like this.
At least now I can go to where I got the TV and know that there is something wrong with it.
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post #1686 of 3613
8/23/07 at 11:56am
My A-2020 stated out with nice nearly true blacks, but suddenly drifted to navy blue blacks after about 3 weeks of use. Not sure what is causing this issue. My A-2000 also suffered from bluish blacks from day one. I imagine the only cure is a new optical block, but then you risk a new type of issue. Good luck to you. I finally got a buyback on my set by writing to SonyServiceVP@am.sony.com. That puts you in touch with Michael Ehlers, who is VP of customer service. I think he knows these sets have more issues going on than is typical for Sony products, and they seem willing to try to make customers happy. You probably will have to try a repair, or 2 first though.
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post #1687 of 3613
8/23/07 at 12:00pm
AlanBuck, did you get the Optical Block replaced or did they replace your TV?
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post #1688 of 3613
8/23/07 at 12:05pm
... They bought Alan's TV back altogether ==> he bought a 58" Panasonic plasma instead
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post #1689 of 3613
8/23/07 at 12:10pm
They first swapped my A-2000 (after a failed OB swap) for a brand new A-2020. I was delighted with the 2020 for a few weeks. When it went flakey I wrote the e-mail and to my surprise they offered a buy back less tax and delivery charges. I jumped on that offer. I did buy a Panny 58 inch plasma and so far so good after 8 weeks. The blacks are not quite as black as on a properly working SXRD, but at least they aren't tinted blue or red etc. The overall PQ at 10 feet viewing distance is somewhat better than the SXRD IMHO mainly due to lack of SSE. If you sat really close though the plasma has more Screen Door Effect. Both are great sets when they work right. Fingers crossed my tv troubles are over!
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post #1690 of 3613
8/23/07 at 12:16pm
Well I have set up a service call for Tuesday. Lets see what happens.
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post #1691 of 3613
8/24/07 at 2:36pm
I just exchanged the TV for another and I'm getting the same sound. I know for sure it's not one of the two fans, it's definitely coming from the light bulb or something right next to it, a relatively high pitched buzzing noise that is clearly audible even when the TV is set to a high volume. Does anybody think my elevation has anything to do with it? I live right on the water, so I'm at sea level, and that was just a shot in the dark. My other thought was electrical interference of some sort from another electronic device (maybe my home wireless network?) but I unplugged everything next to it, even tried turning it on in another room and it still made the noise. I'm really satisfied with the TV, if it didn't have the buzzing noise it'd be perfect, I don't want to have to exchange it (again) for a different TV! If anybody has any input as to why this is happening I'll be extremely grateful!
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post #1692 of 3613
8/24/07 at 2:47pm
Quote:
Originally Posted by wishkah6 View Post

I just exchanged the TV for another and I'm getting the same sound. I know for sure it's not one of the two fans, it's definitely coming from the light bulb or something right next to it, a relatively high pitched buzzing noise that is clearly audible even when the TV is set to a high volume. Does anybody think my elevation has anything to do with it? I live right on the water, so I'm at sea level, and that was just a shot in the dark. My other thought was electrical interference of some sort from another electronic device (maybe my home wireless network?) but I unplugged everything next to it, even tried turning it on in another room and it still made the noise. I'm really satisfied with the TV, if it didn't have the buzzing noise it'd be perfect, I don't want to have to exchange it (again) for a different TV! If anybody has any input as to why this is happening I'll be extremely grateful!


i have no reason to doubt you but it's hard to believe you've gotten 2 sets now with this weird issue, an issue really not reported by anyone else

i can tell you some people might be suspicious, given your few posts, that you might be trolling.
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post #1693 of 3613
8/25/07 at 8:35am
Quote:
Originally Posted by mr. wally View Post

i have no reason to doubt you but it's hard to believe you've gotten 2 sets now with this weird issue, an issue really not reported by anyone else

i can tell you some people might be suspicious, given your few posts, that you might be trolling.

Or is he someone with unusually sensitive hearing, perhaps?
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post #1694 of 3613
8/25/07 at 9:24am
Hello,

With the help of everyone on this website, I finally decided to purchase a KDS-55A2020. It will be arriving tomorrow (SUN) but i won't have a digital cable box until next Saturday. My question is, will i be able to test the functionality of the TV by plugging my regular cable that already exists into the set or will I require some sort of antenna ???

Thank you in advance for any help you can provide and also for making the decision on which TV to buy easier!!
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post #1695 of 3613
8/25/07 at 10:24am
You should be able to connect the cable directly to the cable RF input on the tv and get any unscrambled analog or digital cable channels after doing a channel scan with the tv. If your cable system has the local broadcast channels in HD those channels are not supposed to be scrambled.
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post #1696 of 3613
8/25/07 at 4:08pm
I've had a new 60a2020 for a few weeks. I've loved it, but I seem to have a relatively infrequently occurring issue. I've searched the forums and this thread, and I haven't seen it. Having said that, I'd be surprised if it hasn't been discussed. I apologize to the extent that this issue has already been addressed.

Here's the problem: on infrequent occasions when the screen gets flooded by a very bright, almost exclusively white image, the TV acts as if it's overloaded by the bright image and the screen goes black for a second or two, until the image tones down.

My picture settings are the custom settings recommended by a poster on this thread. I'm using component output from a HD-DirectTivo (HR10-750). I've not seen the problem occur when I've watched a DVD, which is also using component output.

At first I assumed this was an issue with my source, but it seems to occur at only the selected times. That makes me think it's the TV.

Has anyone heard of this? Can you diagnose it?
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post #1697 of 3613
8/25/07 at 4:18pm
Quote:
Originally Posted by sbjensen View Post

I've had a new 60a2020 for a few weeks. I've loved it, but I seem to have a relatively infrequently occurring issue. I've searched the forums and this thread, and I haven't seen it. Having said that, I'd be surprised if it hasn't been discussed. I apologize to the extent that this issue has already been addressed.

Here's the problem: on infrequent occasions when the screen gets flooded by a very bright, almost exclusively white image, the TV acts as if it's overloaded by the bright image and the screen goes black for a second or two, until the image tones down.

My picture settings are the custom settings recommended by a poster on this thread. I'm using component output from a HD-DirectTivo (HR10-750). I've not seen the problem occur when I've watched a DVD, which is also using component output.

At first I assumed this was an issue with my source, but it seems to occur at only the selected times. That makes me think it's the TV.

Has anyone heard of this? Can you diagnose it?

Try setting the Iris to one of the fixed settings - it sounds like you are observing the action of Auto Iris.
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post #1698 of 3613
8/25/07 at 4:39pm
Quote:
Originally Posted by davehancock View Post

Try setting the Iris to one of the fixed settings - it sounds like you are observing the action of Auto Iris.

Thanks. I'll give it a try.
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post #1699 of 3613
8/25/07 at 4:49pm
Well, a quick experiment looks like that failed. I found some recorded material where the problem occurs. I turned the Iris to "High" and then I tried "Medium." The problem persisted. The black screen will go on and off even if the image is paused on the screen, so long as the image is sufficiently bright.
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post #1700 of 3613
8/25/07 at 5:00pm
Quote:
Originally Posted by sbjensen View Post

I've had a new 60a2020 for a few weeks. I've loved it, but I seem to have a relatively infrequently occurring issue. I've searched the forums and this thread, and I haven't seen it. Having said that, I'd be surprised if it hasn't been discussed. I apologize to the extent that this issue has already been addressed.

Here's the problem: on infrequent occasions when the screen gets flooded by a very bright, almost exclusively white image, the TV acts as if it's overloaded by the bright image and the screen goes black for a second or two, until the image tones down.

My picture settings are the custom settings recommended by a poster on this thread. I'm using component output from a HD-DirectTivo (HR10-750). I've not seen the problem occur when I've watched a DVD, which is also using component output.

At first I assumed this was an issue with my source, but it seems to occur at only the selected times. That makes me think it's the TV.

Has anyone heard of this? Can you diagnose it?

Interesting you should mention that as I noticed the same effect last night for the first time in 3 months I've had the TV, during which time I've had iris on Medium. I'm also using component output from a HD-DirectTivo (HR10-250). Rewinding showed the same problem. Anyway, I had just changed my iris setting from Medium to Auto 2. If it keeps happening I'm going to change Iris from Auto 2 back to Medium as see if that helps. I suspect its the source but just out of curiosity, what was the program material that caused the problem for you?
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post #1701 of 3613
8/25/07 at 5:12pm
Quote:
Originally Posted by WaldorfSalad View Post

Interesting you should mention that as I noticed the same effect last night for the first time in 3 months I've had the TV, during which time I've had iris on Medium. I'm also using component output from a HD-DirectTivo (HR10-250). Rewinding showed the same problem. Anyway, I had just changed my iris setting from Medium to Auto 2. If it keeps happening I'm going to change Iris from Auto 2 back to Medium as see if that helps. I suspect its the source but just out of curiosity, what was the program material that caused the problem for you?

It's happened on several different programs. Only one of them that I recall was an HD program -- Hunt for Red October on HDNet Movies. The problem has occurred on a variety of SD programs -- it was worst on several episodes of "Man vs. Wild" recorded back-to-back from the SD Discovery Channel. The problem rendered those episodes unwatchable. On other programs, the problem has been quite infrequent and only very intermittent -- only when a substantial portion of the screen is white.
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post #1702 of 3613
8/25/07 at 5:49pm
Quote:
Originally Posted by sbjensen View Post

It's happened on several different programs. Only one of them that I recall was an HD program -- Hunt for Red October on HDNet Movies. The problem has occurred on a variety of SD programs -- it was worst on several episodes of "Man vs. Wild" recorded back-to-back from the SD Discovery Channel. The problem rendered those episodes unwatchable. On other programs, the problem has been quite infrequent and only very intermittent -- only when a substantial portion of the screen is white.

Here's a strange thing...when it happened to me on a white screen I paused my D*HDTivo, went back a little, then did slow forward until the white screen appeared and then paused (with a little frame nudging to get the all white frame). I expected to see a white screen but instead the screen flashed between white and black. Never seen anything like that before. This would seem to suggest that the problem is in the source, but I can't be sure.
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post #1703 of 3613
8/26/07 at 9:21am
Quote:
Originally Posted by sbjensen View Post

It's happened on several different programs. Only one of them that I recall was an HD program -- Hunt for Red October on HDNet Movies. The problem has occurred on a variety of SD programs -- it was worst on several episodes of "Man vs. Wild" recorded back-to-back from the SD Discovery Channel. The problem rendered those episodes unwatchable. On other programs, the problem has been quite infrequent and only very intermittent -- only when a substantial portion of the screen is white.

Do you have cable by chance? I saw this all the time on cable, on every TV in my house. If so, it could be your cable provider, and not your TV. If the recorded material is white in the same place every time you watch it, then it's definitely your provider, not your TV. To test the theory, plug another output of your recorder into another TV and see if it's white.
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post #1704 of 3613
8/26/07 at 10:34am
Are you running it thru a power conditioner?? Sounds like it may be your power in your house.
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post #1705 of 3613
8/26/07 at 10:53am
Quote:
Originally Posted by SCB48 View Post

Are you running it thru a power conditioner?? Sounds like it may be your power in your house.

LOL! Have you been listening to the upselling sales pitches from the "sales" drones at BB or CC who want to sell you a power conditioner by claiming they will fix every known (and a few unknown) TV PQ issues?
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post #1706 of 3613
8/26/07 at 1:33pm
No...I'm an audiophile who uses PS Audio's Ultimate Outlets which filter and regulate the power to your components. It makes a difference in high end audio. I plugged my CRT HDTV into one and immediately saw more brilliant colors. It also protects against surges very well. Look on audiogon.com for a used one. Well worth the money.
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post #1707 of 3613
8/26/07 at 2:08pm
Quote:
Originally Posted by SCB48 View Post

No...I'm an audiophile who uses PS Audio's Ultimate Outlets which filter and regulate the power to your components. It makes a difference in high end audio. I plugged my CRT HDTV into one and immediately saw more brilliant colors. It also protects against surges very well. Look on audiogon.com for a used one. Well worth the money.

I doubt that the flashes that I and sbjensen mentioned are due to power as they can be isolated in the source when using a PVR.
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post #1708 of 3613
8/26/07 at 2:16pm
Quote:
Originally Posted by WaldorfSalad View Post

LOL! Have you been listening to the upselling sales pitches from the "sales" drones at BB or CC who want to sell you a power conditioner by claiming they will fix every known (and a few unknown) TV PQ issues?

Quote:
Originally Posted by SCB48 View Post

No...I'm an audiophile who uses PS Audio's Ultimate Outlets which filter and regulate the power to your components. It makes a difference in high end audio. I plugged my CRT HDTV into one and immediately saw more brilliant colors. It also protects against surges very well. Look on audiogon.com for a used one. Well worth the money.

WaldorfSalad, sounds like he has been listening to the sales pitches from higher end dealers (the stuff they "pitch" is simply more expensive than the upsale stuff from BB & CC). But the pitch is the same, and the imagined benefit is even more intense (as all that money needs to be justified).
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post #1709 of 3613
8/26/07 at 2:50pm
Quote:
Originally Posted by WaldorfSalad View Post

Interesting you should mention that as I noticed the same effect last night for the first time in 3 months I've had the TV, during which time I've had iris on Medium. I'm also using component output from a HD-DirectTivo (HR10-250). Rewinding showed the same problem. Anyway, I had just changed my iris setting from Medium to Auto 2. If it keeps happening I'm going to change Iris from Auto 2 back to Medium as see if that helps. I suspect its the source but just out of curiosity, what was the program material that caused the problem for you?

It's very interesting that we are both using the D*HDTivo. That makes me tend to think it's some type of issue that has to do with the combination of the set and the DVR. I don't agree that it's the source alone. If it were a reception/dropout issue, then the source would not blink on and off when the DVR is paused at still frame. Both of us have seen this happen. Thus, the TV is getting a video signal from the source, but the TV is giving us an intermittent black screen when fed this super-bright image.
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post #1710 of 3613
8/26/07 at 3:03pm
Quote:
Originally Posted by sbjensen View Post

It's very interesting that we are both using the D*HDTivo. That makes me tend to think it's some type of issue that has to do with the combination of the set and the DVR. I don't agree that it's the source alone. If it were a reception/dropout issue, then the source would not blink on and off when the DVR is paused at still frame. Both of us have seen this happen. Thus, the TV is getting a video signal from the source, but the TV is giving us an intermittent black screen when fed this super-bright image.

When you pause a D*HDTivo its possible that you don't get exactly one frame but maybe a couple and the pause is occurring at some frame transition between white and black. When slow-mo forward you can see the white-to-black-to-white transitional flashes. So its looking more like its the source and not the TV or the iris setting. At this point its happened so infrequently that its probably not worth worrying about unless it returns and becomes more frequent and more noticeable.
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