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880 won't learn certain HD10K commands (power on/off) and data base is wrong

post #1 of 4
Thread Starter 
I have a HD10K projector but it will not work with the 880. Using the data base it has lots of commands that the projector doesn't have. However the main problem is it will not power on/off. Have tried to learn these but it doesn't do anything. It also won't learn the arrow keys but will learn all others (and from other remotes) so it is not my technique or the remote. Have tried 2", 1",.05", 3",5", 8".... and get nothing. By far the most important are the on and off because the 880 is useless without them. How can I force the 880 to learn or where can I get the correct profile for my projector. I realize it is a somewhat rare item but there must be a way for it to work.
post #2 of 4
Have you tried learning in RAW? Select "Custom" on the learning screen, then "Learn RAW" for the commands you are having trouble with.
post #3 of 4
Thread Starter 
Quote:
Originally Posted by czzer View Post

Have you tried learning in RAW? Select "Custom" on the learning screen, then "Learn RAW" for the commands you are having trouble with.

Just tried and same results.
post #4 of 4
It might not be sending the commands for long enough. Try increasing the number of repeats for the device(under "Troubleshooting" -> "This device doesn't respond to some commands").

You could also try holding the original remote button down longer when you teach it in RAW.

Failing that, you could try to get the IR codes from JVC in Pronto HEX format. If you can, you can email them to Harmony tech support and they will add them to the device profile.
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