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Phillips DVDR3505/37 - Page 2

post #31 of 205
I think there's a problem with some of these units. I'm on my second one and, even after connecting my 3505 to a (small) UPS as a previous poster suggested, it's still having memory loss. Has anyone noticed when it happens?
This morning, before I turned the unit on, I saw the timer icon lighted for the programming I had scheduled, so I know it still had its memory. I turned on the unit on to watch last nights recording and, once it did the disc loading, it popped up with the initial set-up again. Memory gone! So it seemed to glitch during the turn on and/or loading process.
Now, I do have a 50" plasma and VCR plugged into the same surge suppressor/UPS as the 3505 (although the plasma is only on the surge and not the battery since the plasma uses too much juice). And it so happens I was turning on the plasma at the DVDR at about the same time. Any correlation? Before using the UPS, I had memory loss issues even w/o the plasam coming on.
I've called Philips and they offered to send me a new unit, but then I can't use my 90 day return at WM. I'm tempted to order the Pan EZ27 online and give up on the 3505, but I like that the Philips records so that the 16:9 is maintained. As I understand it, the Pan only does that with RAM, which most of my computer drives won't read.
post #32 of 205
Is your Philips connected to a Sat or Cable box?
Is your clock setting on "Auto"?
Is DST turned ON?
post #33 of 205
Quote:
Originally Posted by wabjxo View Post

Is your Philips connected to a Sat or Cable box?
Is your clock setting on "Auto"?
Is DST turned ON?

No. Doing OTA only.
Yes, auto clock.
Don't remember on DST, probably on.

Sounds like you've got an idea. I'm all ears.
Should I make sure those items are off? Just out of curiosity, why would they make a difference?
post #34 of 205
Quote:
Originally Posted by chrisb0 View Post

No. Doing OTA only.
Yes, auto clock.
Don't remember on DST, probably on.

Sounds like you've got an idea. I'm all ears.
Should I make sure those items are off? Just out of curiosity, why would they make a difference?

Just a WAG...some people have been having problems since the DST change, which older machines weren't programmed for. Might be a conflict in the time-tracking systems...just a VWAG!

Cable and Sat services pushed thru/uploaded upgrades to user STBs with new DST tracking/timing SW, which locked up several Pannys and others. Those machines operated OK once the STB was disconnected, or were connected to an input other than IN1.

Anyway, some people have set their clocks manually and turned DST off with full or limited success. Might be worth a try...even tho you don't have an STB...since that would make sure the auto-DST-tracking in your Philips doesn't have a conflict with the auto-clock source???
post #35 of 205
Well wabjxo, I might as well try it. I've got nothing to loose.
Thanks for the input.
post #36 of 205
If turning both of those off does something good, you can then trying turning auto-clock back on, but leave DST off and see what happens?
post #37 of 205
Quote:
Originally Posted by chrisb0 View Post

I think there's a problem with some of these units. I'm on my second one and, even after connecting my 3505 to a (small) UPS as a previous poster suggested, it's still having memory loss. Has anyone noticed when it happens?
This morning, before I turned the unit on, I saw the timer icon lighted for the programming I had scheduled, so I know it still had its memory. I turned on the unit on to watch last nights recording and, once it did the disc loading, it popped up with the initial set-up again. Memory gone! So it seemed to glitch during the turn on and/or loading process.
Now, I do have a 50" plasma and VCR plugged into the same surge suppressor/UPS as the 3505 (although the plasma is only on the surge and not the battery since the plasma uses too much juice). And it so happens I was turning on the plasma at the DVDR at about the same time. Any correlation? Before using the UPS, I had memory loss issues even w/o the plasam coming on.
I've called Philips and they offered to send me a new unit, but then I can't use my 90 day return at WM. I'm tempted to order the Pan EZ27 online and give up on the 3505, but I like that the Philips records so that the 16:9 is maintained. As I understand it, the Pan only does that with RAM, which most of my computer drives won't read.

I'm also on my second unit and having the same problems. It lost memory within 24 hours of being hooked up. I bought a UPS and that hasn't helped. It lost memory within 24 hours of being plugged into the UPS.

So far I've owned 5 of the new DVD recorders with ATSC tuners: 2 LG's, 1 RCA, and 2 Philips DVDR3505's. All 5 of these units have malfunctioned in some way within weeks of purchase. Quality control leaves something to be desired.
post #38 of 205
I've taken wabjxo's suggestion and turned off the auto clock and DST options (just this morning). I'll report back in a few days to see if it has helped, seeing as the UPS hasn't done it.
post #39 of 205
I got a call from a Philips rep today, Andy, from the New Products/Quality Control Division (or something similar). He was very interested in the details of the problem. It sounds like Philips is making an effort to track down the cause of these drop-outs. So if any of you called tech support with this issue, you may be getting a call from him as well. Andy is aware of this forum and checks it, so please post here if you are having similar issues or if you've found a recipe that eliminates the problem.

One thing that came up was that I'm using the unit right next to a plasma (possibility of lots of IR emission messing with the remote sensor). Is this a common theme? Any non-plasma users out there having this issue, or is it only with plasma users? After thinking about it for a bit after my phone conversation with Andy, I'm a bit skeptical of this being my problem because it seems to have happened most with the plasma off.

It still could be a auto clock or DST issue. I've got both turned off and haven't had a problem, but I've only done that for 2-3 days, so it's a bit too early to say with confidence if things are better.

Quality control did offer to send me a newer version of the 3505 (Type 2), but that would leave me with no return/refund options at WM. And while I do like the 3505 and plan to stick with it for awhile yet (especially if the forgetfulness can be eliminated), I still want the option to change my mind (which is why I chose WM in the first place).
post #40 of 205
Quote:
Originally Posted by chrisb0 View Post

I got a call from a Philips rep today, Andy, from the New Products/Quality Control Division (or something similar). He was very interested in the details of the problem. It sounds like Philips is making an effort to track down the cause of these drop-outs. So if any of you called tech support with this issue, you may be getting a call from him as well. Andy is aware of this forum and checks it, so please post here if you are having similar issues or if you've found a recipe that eliminates the problem.

One thing that came up was that I'm using the unit right next to a plasma (possibility of lots of IR emission messing with the remote sensor). Is this a common theme? Any non-plasma users out there having this issue, or is it only with plasma users? After thinking about it for a bit after my phone conversation with Andy, I'm a bit skeptical of this being my problem because it seems to have happened most with the plasma off.

It still could be a auto clock or DST issue. I've got both turned off and haven't had a problem, but I've only done that for 2-3 days, so it's a bit too early to say with confidence if things are better.

Quality control did offer to send me a newer version of the 3505 (Type 2), but that would leave me with no return/refund options at WM. And while I do like the 3505 and plan to stick with it for awhile yet (especially if the forgetfulness can be eliminated), I still want the option to change my mind (which is why I chose WM in the first place).

My unit has forgotten the channels 4 times in the week I've had it. I don't have a plasma, so that's not the issue. I haven't tried changing the clock settings. I've tried several of the new models, and they're all bad. My plan is to nurse the unit I have for a couple of months, by which time something else should be out (hopefully one of the hard drive units) and I can take the Philips back to Walmart. Actually the DVDR3505 isn't all that bad except for the channel forgetting problems - the recordings are really excellent quality.
post #41 of 205
I just bought this player and I'm already having trouble with the recording part. It records to DVDs fine, but a lot of the local channels have a blurry line across the top of the screen when I play it back on my computer. Any helpful hints? Please.
post #42 of 205
I have a question, how is thee analog and digital/QAM reception on cable with this unit. I just test drove a polaroid DRA-01601A and both were really bad on two units I tested out. Lower cable analog has low signal and herringbone interference on many channels and the digital kept dropping out and pixelating, especially on the higher channels.
I think I'll wait for the philips 160 gig version and I'd bet it will use the same tuner section so you guys experiences might let me know if it's better then the 160 or just the same thing in a different box, thanks.
post #43 of 205
Quote:
Originally Posted by otaguy View Post

My unit has forgotten the channels 4 times in the week I've had it.

Since turning off the auto clock and DST features about a week ago (5-2), I haven't had it forget channels. I'm probably going to keep both off for another week or two to be sure.

Quote:


..the recordings are really excellent quality.

For the most part, I agree. However, have you noticed anything about the recorded blacks and shadows? My recordings seem darker - at least in regards to shadow detail - compared to my real-time viewing of OTA shows.
post #44 of 205
Quote:
Originally Posted by chrisb0 View Post

Since turning off the auto clock and DST features about a week ago (5-2), I haven't had it forget channels. I'm probably going to keep both off for another week or two to be sure.



have you noticed anything about the recorded blacks and shadows? My recordings seem darker - at least in regards to shadow detail - compared to my real-time viewing of OTA shows.

I'll have to try changing the clock settings. I haven't noticed a problem with recordings being darker. I did adjust the brightness on the TV way up when watching with this tuner.
post #45 of 205
Does anyone know if the 3505 even has an upgradable firmware? I'm wondering even if Philips Tech Support does manage to nail down some of the issues, will we be able to simply flash a new firmware to reap the benefits? I see no mention of a 'firmware update' proceedure in the manual. Just wondering if anyone has heard one way or the other.
post #46 of 205
I also purchased the DVDR3505 from Walmart, the features are good, usability is good, recording is good, especially easy on DVD+RW disks and I assume DVD-RW would be just as good, but I have +RW. The issue is Memory Loss of programming as well as tuned stations. I get many OTA digital stations in my area and you cannot tune them unless they have been scanned so after a memory loss it is a several minute process to re-scan channels, if you notice before you find out it failed to record your programs, like America's Test Kitchen in HD.

At any rate as the first unit I purchased had been returned, I assumed that could have been the problem so I swapped with a new unit. 4 days latter same problem again, lost memory. I do not have a UPS nor will I be adding one for the only unit it my home that forgets things. Instead I will be returning this and looking for another DVDR that has a ATSC tuner, there are not many at this time. And this one is a good price, but quality is not seemingly there yet from my sample set.
post #47 of 205
Ron,
Turn off the auto clock and disable DST. I did that last week and have had ~10 days without a memory loss. A UPS doesn't make any difference. You've got a 90 day window from WM. If you really like the unit, try my suggestions (original credit to wabjxo) and see if that doesn't help.

Alternatively, you can also call Philips tech support and request they send you a replacement. They have a more recent version of the 3505 (so-called Type 2) which they might could send you. All I've seen on the shelves at WM are Type 1 - I looked when I swapped my first unit. However, I don't know if the T2 has the same issues as the original T1. I would hope not since a Philips rep contacted me after my tech support call and offered to send me a T2. What I do know is that, if you swap via Philips, you can't return it to WM.
post #48 of 205
Chrisb0, I wish I had read your post thismorning. I already chickened out and returned before reading your possible workaround. I will consider trying to get my old unit back and trying your workaround. I had called Philips before returning and that tech did not know anything of this issue and offered no solutions to me. However; armed with you knowledge of Type 2's I am sure I could get one.

Thanks for the tips. What a great forum this is.
post #49 of 205
Ron123, I don't take credit for finding the solution, but so far it's working for me. I do want to reiterate that I don't know if the Type 2 has this problem. I'm only assuming it doesn't since I was offered one by a New Products/Quality Control representative.
I've been following some of the forums for other units from Panasonic, LG, and Samsung. Basically, it seems that all of the new DVD recorders with ATSC tuners each have some sort of issue or quirk that keeps one from being the "best", such as clock-DST issues (like us), VR versus video mode on certain discs, or where the picture stops displaying/recording if the signal drops out briefly even though it re-tunes, etc.

If you want to research other units, these forums are a good place to start:
http://www.avsforum.com/avs-vb/showthread.php?t=791417
http://www.avsforum.com/avs-vb/showthread.php?t=803388
http://www.avsforum.com/avs-vb/showthread.php?t=831330
http://www.avsforum.com/avs-vb/showthread.php?t=830743
http://www.avsforum.com/avs-vb/showthread.php?t=830604
and there is also a wikipedia page http://en.wikipedia.org/wiki/DVD_rec..._DVD_recorders
post #50 of 205
Chris

I'm still not clear as to whether this unit will record and playback in 16x9 format or if it records a tuned 16x9 signal as fullscreen (as it appears most of the other units do). Also, do you know if it passes the 5.1 audio (via HDMI or digital coax out) when tuned to an HD broadcast that includes the proper audio signal? Will it record the 5.1 audio? Also, I've read that it is very slow to change channels on the ATSC tuner. Can you confirm that it is faster or just as slow when using the analog tuner? Thanks for any info you can give me.
post #51 of 205
Quote:
Originally Posted by TexasGamer View Post

Chris

I'm still not clear as to whether this unit will record and playback in 16x9 format or if it records a tuned 16x9 signal as fullscreen (as it appears most of the other units do). Also, do you know if it passes the 5.1 audio (via HDMI or digital coax out) when tuned to an HD broadcast that includes the proper audio signal? Will it record the 5.1 audio? Also, I've read that it is very slow to change channels on the ATSC tuner. Can you confirm that it is faster or just as slow when using the analog tuner? Thanks for any info you can give me.

The Philips does not pass 5.1 audio through any of its outputs, I know the Samsung does, and I think someone said the Panasonics pass 5.1 too. None of them record it though. Channel changes on analog tuners are fast, only the digital ones take 5-7 seconds, and you can't skip to the next channel until it finishes tuning.
post #52 of 205
Quote:
Originally Posted by bobbyslav View Post

...the digital ones take 5-7 seconds, and you can't skip to the next channel until it finishes tuning.

That's true, it is pretty slow. But I don't use my DVDR as a tuner for my HDTV, only to record, so it's not a big deal to me. You can always go directly to a given channel, say 13.1, without needing to go to every one in between (unless you like to surf).

Quote:
Originally Posted by TexasGamer View Post

I'm still not clear as to whether this unit will record and playback in 16x9 format or if it records a tuned 16x9 signal as fullscreen

I'm not sure of the difference between the two options you mention. I've seen that if you tell the 3505 you have a 16:9 TV, it will record so that the 16:9 plays back full screen with no distortion/stretching. But if I put it in my computer WMplayer wants to play it back squished 4:3. For what it's worth.
post #53 of 205
Quote:
Originally Posted by chrisb0 View Post

I'm not sure of the difference between the two options you mention. I've seen that if you tell the 3505 you have a 16:9 TV, it will record so that the 16:9 plays back full screen with no distortion/stretching. But if I put it in my computer WMplayer wants to play it back squished 4:3. For what it's worth.

I think that means it's not setting the anamorphic 16:9 flag. Google for "IFOedit" and "anamorphic".
post #54 of 205
I turned off the clock and DST 8 days ago and have had no lost channel and timer memories since. Thank you whoever posted that advice here originally.
post #55 of 205
Quote:
Originally Posted by otaguy View Post

I turned off the clock and DST 8 days ago and have had no lost channel and timer memories since. Thank you whoever posted that advice here originally.

You're welcome. I'm glad it worked for you.

I've been posting that same advice on many other threads as an easy test to clear up "odd" problems, and many others are reporting success too.

People who try this and it works should then be looking for a FW update that changes their DST programming so it's in sync with the timing of attached STBs and received from clock signals and TVG systems. Pannys seem to be particularly prone to this DST problem.

If you really like auto-clock, you may be able to turn it back on as long as you keep DST OFF...if problems recur, go back to manual clock. In fact, I'd be curious to see if people with the DST problem CAN run OK with auto-clock but no DST...not entirely sure if the problem is JUST DST or the combo of auto-clock and DST?

More info here.
.
post #56 of 205
About 3 weeks ago I bought a 3505 Type 1 in Albuquerque where I would be staying for a few weeks. I wanted a chance to test the device's reception of OTA DTV in one of the few places in the USA where I could see the transmission towers from the living room window. Most of metro Albuquerque is 10 miles away from and 1 mile below the local TV transmission towers. My home in Ohio is much farther from the transmitters & I expected some reception problems there. The staff at Walmart varied a lot in their basic knowledge. One staffer tried to convince me there was no OTA digital television available in Albuquerque!
Using only rabbit ears, digital reception was extremely clear in a neighborhood full of RFI on analog reception. All Albuquerque digital stations were received, and very rarely would there be any pixillating or artifacts suggestive of poor reception. The TV was a Polaroid 27" analog with stereo speakers.
I tested recording using a cheapo Imation DVD+RW disk. The recording was extremely clear. I was not able to test playback anywhere else, lacking a matching DVD+_RW drive on any other machine.
Since then I have returned to NE OH. The antenna here is a rotatable UHF/VHF setup meant to be installed outdoors, but is installed indoors on the 2nd floor in a stairwell. The tuner easily picked all but one of the Cleveland DTV transmitters with the exception of WVIZ ch. 25. Their web site indicates they are broadcasting on low power & warns some people won't be able to receive it. When aiming the antenna at Youngstown 50 miles away, I got a perfect signal from Ch. 27., WKBN & WYFX. That signal vanished when I rotated the antenna toward Cleveland, source of most of the local channels.
I did note more pixillation & artifacts on all the stations, including the closest station, 9 miles away, as compared to the near-perfect reception in Albuquerque. I installed a 12 db 30-900 MHz signal amplifier just before the tuner, and this eliminated most of the artifacts, now the signal is almost as good as in Albuquerque.
This morning I turned it on & noticed it had forgotten all its channels, so I came to this site & found this thread. After several minutes of programming the channels again I was again able to receive my previous list of stations.
Now I have turned Auto Clock Setting and DST both "off" & will report if this happens again.
One thing I plan to do when I have the time is to take this device camping with me and see if it will run off a 12VDC voltage inverter at a campsite. I chose the 3505 because of its DV-In input, which matches that of a Samsung DV camcorder I got last summer, otherwise I would have chosen a very similar Magnavox DVD Recorder/ATSC tuner for $25 less at Walmart, which lacks that interface.
My intention is never to get a digital TV receiver, since I will be using only small displays. I understand there is no difference between analog & digital images displayed on a small format screen. What I have been impressed by (so far) is the extremely clear reception possible with a digital signal with a minimal antenna.
post #57 of 205
Very nice post guy! Thanks!
post #58 of 205
Hi. Great in info about the 3505. Can anyone provide comments about the electronic program guide and digital channels? I have had a Phillips HDRW 720 for about two years. I'd like to move to a recorder than can receive HD channels. Does the program guide list shows for the digital stations? I would only be recording the digital stations so have no need for it if the EPG doesn't list them. I would not be connecting this to cable so needs to pull the guide from over the air.

My HDRW720 has been losing stations for the past 2 years, well before the DST changes. I've gotten used to resetting every few months. Not to happy to see this problem persists but I've gotten used to it now.
post #59 of 205
The Samsung DVD-R has an EPG, but it is not great.

I recently met an engineer at a local TV station, he said they are required to post 12 hours of PSIP data, the samsung would only show 6 hours.
post #60 of 205
Someone earlier in the thread asked about manually adding in OTA channels not scanned in. In order to do so, you need to know the digital RF (Not the channel number but the actual frequency that the digital channel is broadcasted on). Punch in the digital RF and allow it to be tuned in. Go to the setup menu and go to channel. Punch manual channel preset and select add. The channel you are on will be added in with the channel number(Not the Digital RF number but its channel assignment number). As for the recording aspect ratio, it is stated in the book that the unit will only record in 4:3 and not in 16:9 mode. That is why the image appears squished on other 4:3 sets and displays. In order to set the 16:9 flag, you have to rip the dvd movie to your harddrive and using IFOedit, enable the 16:9 aspect ratio with 4:3 pan & scan and 4:3 letterbox options enabled. The tuner also isn't a high definition tuner. It is only a Standard definition tuner. The unit will upconvert dvds, digital and analog channels as well as anything plugged in on the front or exterior of the unit. If you want to see a better picture, use your television set's HD tuner or an external HD tuner. Since dvd records at only SD resolution (480i), I figured I didn't need a higher quality tuner. Also, my television that it is hooked to can only display SD resolution. There is a unit at Wal-mart that has a built-in ED (480P) digital tuner. I can't remember the brand, but this might can record in 16:9 mode since most Enhanced Definition equipment seems to use the 16:9 ratio. The digital tuner outperforms my old Voom tuner which was pretty sensitive itself, but not as sensitive as the tuner is this unit. It keeps a stable picture on weak channels much longer than the Voom tuner did. Also, this unit seems to record a better picture off of the digital tuner since it is integrated rather than the way I originally did it with my old Lite-On 5005X dvd recorder plugged in through the S-video jack (There is no color loss). Someone also asked about the HDMI modes on this unit. YCBCR uses the natural colors that are present on the dvds themselves since color is encoded digitally in component video format. RGB uses some kind of conversion technique so that the encoded video present on the dvd is changed from component to digital RGB format (The color technique that the tv uses without the television having to make the conversion). Then, there are two RGB modes on the HDMI menu. One is normal and the other is enhanced. I couldn't really tell much difference in these two modes except for the fact that it seems enhanced kind of increases the amount of color produced a bit. This unit seems to offer an extra recording mode over my Lite-On 5005X recorder. That is the SPP (2.5 hours) mode. This is very convenient because often times on my older unit I would record programs or shows that ended up being between 2 and 3 hours. I would have to end up recording it for 3 hours and get a lesser quality bitrate. Now, I don't have to settle for lesser bitrate.

One question: The book doesn't state it, but this is pretty standard with most dvd recorders I've run across. Does recording on 3 hour mode or higher give you only 352X480 resolution? I'm pretty sure the HQ, SP, and SPP modes will give you the full SD resolution or full D1 resolution and I was thinking that the last 3 modes would result in half D1 resolution (a.k.a 352X480 or SD with half the horizontal resolution).
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