Originally Posted by dengland
My time came. Called Samsung from the Cap settlement link after waiting over 10 minutes for the set to power on. Next day repair shop called and said they were ordering parts. Hmm.... you have to order Caps? .... Today they called when I was at work and told the wife parts are not available and they will replace my 6187 set for $600. No details yet other than it would be a 2012 model and 60". They told her I would get an email with details. Nothing yet. I am really apprehensive about what they will be offering.
That's interesting. $600 for a new comparable set doesn't sound like too bad a deal.
I had Samsung out last year, under the settlement, for the same problem. The caps on the main and sub power supply were all swollen on top and they confirmed they were in the suspect group. They ordered and then replaced both supplies with "new" assemblies, rather than change out the caps. Unfortunately, the intermittent power on problem wasn't really resolved by the replacements, and the problem became more regular over time, until recently, the set would very often power on slowly, or not at all, until I performed a power reset by pulling the AC. Once running, it worked fine over extended periods, until the next power cycle.
I checked all of the power supply outputs, and all looked good, so I ordered a replacement main board assembly from Encompass Parts, and installed it two days ago. So far, all is good. My theory is that the main board was damaged by DC power spikes resulting from the bad caps on the original power supplies. I'm still a bit concerned that other components on other assemblies might have also been degraded in the same way, but haven't yet failed, but for now, the set is running fine for me. It set me back about $275, with the core credit, but I think I have a pretty good shot at another five or more years of good performance. If Samsung hadn't replaced the PS assemblies, and I had to replace all of the caps myself, that probably would have added $30-50 to the cost.
Good luck with your decision.