2007 Samsung LED Owner's Thread (HLT XX87/89S) - Page 474

Have you checked the other LED bulbs with a 9V to make sure they are working?

Will try first thing here in the morning. Just really didn't know where to start. We had bought a new TV pretty quick and just was put on the back burner. Will report my findings.

Anyone here know if 1080p@24Hz is supported in EDID with firmware 1028?
I'm running firmware 1026 on my HL-T6187S and playing with Raspbmc on the Raspberry Pi. I'm able to force all CEA modes, but really only want to add 24Hz.

http://forum.stmlabs.com/showthread.php?tid=4960

I can't confirm what firmware version I'm currently running, but I do know I've been able to run 24Hz for years on my 6189S. I have problems when connecting through the Sony AVR, because it doesn't pass through the 24Hz mode, but when connected directly, it does. If you can hook it to your computer, there are EDID utilities out there that will show you what it is reporting.

Solved. The Raspberry Pi has the ability to load an EDID from file, so all it took was a little binary hacking of my Onkyo TX-SR805 EDID.

BTW, to check which firmware you're running, follow step 3 in the linked PDF.
http://downloadcenter.samsung.com/content/FM/200804/20080417153343421_FW_Upgrade_Guide_2007.pdf

Whelp after parsing through much of this thread (thank you all, by the way) I was finally able to call BS on my local numbnutz repair shops that kept telling me the part is no longer available and to buy a new TV.

I just ordered the repalcement RED LED chip from Amazon.
http://www.amazon.com/gp/product/B0032XEED6/ref=oh_details_o00_s00_i00
What don't these guys sell, right!?

I have a HLT5687SX/XAA and the red has been gone for months while I've been struggling to find a way to repair it. Lemme tell you, if you live in the Charlotte NC area, don't expect to find any repair shops around here that have anything close to a clue on how to fix these TVs... very sad.

I simply can't bring myself to drop2k on another TV when this one has been working amazingly until the red popped, and then I remembered this place You guys rock!

I'll be following the video linked earlier and I'm excited that even I might be able to get this fixed


Update: 12/22/12
First off - welcome to the 6th Age!

I've got the part and I'm about to go through the video walkthrough. Here's hoping for red when I'm done!

---

Update: 12/22/12 5:50pm ET

Works. Like. A. Champ.
Can't believe how long it's been since that thing had red displayed. And you want to talk about fuzz and dust bunnies? Holy crap. I added some fine mesh screen to the inside of the back cover to help slow down the collection of it. When I was done vaccuming it out it looked brand new. This thread delivers! thank you AVS Forums <3
Edited by SunwolfNC - 12/22/12 at 2:48pm

About 4 pages back, I was complaining about HDMI input working intermittently. I worked around that with an RGB switcher from monoprice rather than replacing the mainboard. The set is now flickering before it warms up. Usually, gone within 10 minutes but occasionally lasting longer. My guess is that the fix is the same mainboard that would fix the HDMI issue. I am really struggling with whether or not to put another $1 into the set. Like SunWolf, dropping $2K on a new set is ugly too....

Anyone? I'm considering buying a LED driver board, but I'd hate to spend over $100 and find out I'm wrong.

Well I just joined you with the same problem you had. Hope your fix with the new power board and new main board has continued. I see no further post from you so I assume it has.

I bought my hlt-5087sx back on 08/27/2007 for $1399 but have had several repairs since. Halo, red led, and the latest a couple of months ago replacing the DLP chip because of white spots (pixels). Now just like the picture you posted back on post 13995 is happening to me. It comes and goes, sometimes lasting only 30 seconds and other times lasting as long as 20 minutes. It used to be only when I turned the TV on, but now it's anytime, however recently it acts up a minute or two out of an average 7-8 hours playing time.


Well, because I'm not in the market for a new TV and want to hold off for another 3 years when the 4K OLEDS are affordable I ordered a new power board. I'll try that first before buying the much more expensive main board. These parts are becoming more and more difficult to find as time goes on. Everyone's sold out!


I just want to add that the picture you submitted must have been with no signal because I can (on mine) still view the programming, albeit a mosaic red blue and very difficult to see what the programming is. But it definitely has those vertical lines like your picture shows. I would add my own picture but right now the TV is playing fine.


Thank you for your post and picture and hope your solution is also mine.

What about buying a partially broken one? http://www.ebay.com/itm/Samsung-Led-Driver-Board-PARTS-CORE-BP94-02321B-PCB-BP97-01193G-LED-DLP-TV-/150962614222?pt=LH_DefaultDomain_0&hash=item232612afce

You might be able to get it for $25 and you will learn something.

Just got done changing out the DLP chip in my HLT6189S... was actually not very difficult at all. Was really filthy in there, so I spent a lot of time vacuuming/wiping up after each piece came off, but in the end, I've got a basically brand new TV. I went from a perfect picture, to a VERY large number of white spots spread evenly over the whole image, in about 4-5 months. So glad to be back to normal, and so much thanks to the help/video here in this mega-thread...

My time came. Called Samsung from the Cap settlement link after waiting over 10 minutes for the set to power on. Next day repair shop called and said they were ordering parts. Hmm.... you have to order Caps? .... Today they called when I was at work and told the wife parts are not available and they will replace my 6187 set for $600. No details yet other than it would be a 2012 model and 60". They told her I would get an email with details. Nothing yet. I am really apprehensive about what they will be offering.

That's interesting. $600 for a new comparable set doesn't sound like too bad a deal.

I had Samsung out last year, under the settlement, for the same problem. The caps on the main and sub power supply were all swollen on top and they confirmed they were in the suspect group. They ordered and then replaced both supplies with "new" assemblies, rather than change out the caps. Unfortunately, the intermittent power on problem wasn't really resolved by the replacements, and the problem became more regular over time, until recently, the set would very often power on slowly, or not at all, until I performed a power reset by pulling the AC. Once running, it worked fine over extended periods, until the next power cycle.

I checked all of the power supply outputs, and all looked good, so I ordered a replacement main board assembly from Encompass Parts, and installed it two days ago. So far, all is good. My theory is that the main board was damaged by DC power spikes resulting from the bad caps on the original power supplies. I'm still a bit concerned that other components on other assemblies might have also been degraded in the same way, but haven't yet failed, but for now, the set is running fine for me. It set me back about $275, with the core credit, but I think I have a pretty good shot at another five or more years of good performance. If Samsung hadn't replaced the PS assemblies, and I had to replace all of the caps myself, that probably would have added $30-50 to the cost.

Good luck with your decision.

mstang did not do too bad. Not sure if I be offered the same series for my 87 or not. I had been zeoring in on the the 7500 series after doing some research. Perhaps I could pay the difference.

Thanks for the encouragement. Before the Powerup probems I had been shopping for a mainboard to fix some other issues. I had been staring at the new part with core charge for a while. Over Christmas break, I had made an offer on a board from a parted TV on eBay. It was not accepted. I had just about convinced myself to pay the full price and someone beat me to it.

Good deal on your repair. Like pPatriotfan says above - 5 more years and those 4K OLED sets should be really close to affordable!

Yes, I saw that one. That is an idea to at least have an idea of what the voltages should be I suppose. I was hoping at least someone who's had this issue would reply.

I followed up today with a phone call when I did not get an email from Samsung. Turns out they had an extra character in my email address. No wonder I did not get it. On Amazon that set is worth $2K and slightly more on Samsung's storefront. Feels like a pretty fair compensation.

I have inquired what an upgrade to a 60ES7100 would be. They told me I should hear something in 2-3 business days. I am expecting a ~$500 premium based on both Amazon and Samsung's site. If it is much higher, I think I will just live 6500 and be happy.

I did confirm they will be removing the oldset when they deliver the new one. So, no parting it out. Sorry rtrylvr - no LED driver board for you.

This sounds like a no brainer to me,I would jump on getting a new 60" LED for 600. When you were told the caps were out of stock and offered an exchange,was it samsung who called you or the repair shop they contract to do the work?

My wife took the call since I was at work. Checking back with caller ID shows a Hasbrok Heights, NJ phone number. I would think it is Samsung. Repair shop is in FL and not a chain.

So yesterday evening I get a Samsung email update from Samsung. Subject line is "your Exchange Request has been approved." Following the status link in the email shows a status of "Your unit has arrived at the processing facility. Your exchange process has begun. " Relative to the request for a delta cost to upgrade to the next level up, did they just do it? Are things following two paths and this info is based on the offer 6500 series? Live people are available 9-5, M-F according to the email. So, I won't know for a couple of days. No delta cost would be pretty incredible, unexpected, and way above and beyond the call of "good customer service."

Going back to the "difficulty turning on" problem... The Samsung agent at the Cap settlement hotline indicated that the work would take place inside of my house. It sure seemed like they would be doing bench work in place. She never gave me the indication that a part would be swapped out. VicW above indicated that his problem was not solved by the PS swaps (or cap replacement). Maybe the shop and or Samsung has recognized that and it point to some other part that is not in Samsung's supply chain even though it is available from a few part houses. ( I assume since those folks are charging a core charge, likely we are buying refurb parts rather than new part).

Thanx for the info.I had my power supply boards swapped out twice using the settlement and more than likely it's the main board.That main board you tried to buy on ebay during xmas time was probably me!! I received it and there was a rattling sound before I even opened the box,it had a a couple of broken caps rattling in side.Needless to say,it didnt work.I dont want to shell out 300 for a main board for a TV Ive had issues with.But, if I call the settlement number again and they have a new standing order that instead of a repair they will exchange.. might be worth a shot. i seriously doubt samsung will send you that upgraded Tv without an up charge.If they did,that would be outstanding service.Maybe Im jaded, but I dont think service like that exsists.Let us know which Tv you receive and thanx again for the info.

I apologize to the folks that don't care to be around for this off topic ride ...

Samsung.com and Amazon.com just lowered the prices of both the ES6500 and the ES7100. ES6500 dropped by $300. ES7100 dropped by $700. Delta between the two is $100-$130 depending on the source. Both sets below Black Friday pricing. This is the same time of year a got a great price on my HLT6187 back in 2008. I am looking forward to getting this definitized regardless of the upcharge.
Oh no on the broken board. Hopefully you got $$ back from the seller. The one I was looking a was $127.23 w/free shipping. I think you should definitely make the call to Samsung. Absolutely nothing to lose. I think I have had 3 service calls on my HLT6187 not counting replacing the Red LED myself. Last service call was the DLP chip replacement. I had really been on the fence about another Samsung investment . I had done 3 color wheels on the previous HLP5663 too. Their handling of the DLP chip had kept them in the game. Of course EVERY company has issues. The Sony EX720 thread for my bedroom TV is quite long too (66 pages). Good Luck.

Used to have the 6189S. Have a MIT RPTV now because we had the Samsung LED one. The Samsung needed some work. The warranty folks for the Samsung decided it was too costly to do the work they bought out the warranty. That check is helped pay for the 65 inch MIT we currently have.

Honest this is going somewhere.......

We gave the Samsung to my son-in-law's family with the knowing there were some artifacts that are likely to be the light engine. They took it knowing it was less then ideal and the repairs, light engine replacement is what was recommended, and that the TV may or may not be long lived.

Well it has worked just fine, save the occasional light engine causes artifact, for a couple of years now. Knowing what I know now its light engine just might need a good cleaning.

Son-in-law told me yesterday sometimes the red LED doesn't come on. It was replaced while we still had it. Has not been cleaned since we gave it to them. His sister turns the TV off and back on and it seems to be ok.

I still need to find the link for the step by step to replace the red LED. There is no way it of course is covered under warranty.

In my research I found the link to the Samsung recall for several models including this one. Looks like the recall covers the service of existing TV's. Will find out next week.

Thanks again to the folks who participate in this forum for putting information on here that you can't find anywhere else.

I might have to have them bring the TV back here for the address it is registered to. That is no big deal.

This is going to be interesting.

If the thing can be serviced under the recall when its apart I'll make sure I clean out the inevitable dust bunnies for the LED cooling. Might, although not 100% sure, might see if we can do the LED at the time since it would be disassembled to the point where doing the LED would be easy.

I am glad I found this post, I was looking around for solutions for my HLT6187SX/XAA, it now has a problem of not turning on properly. Press power and the lights blink for awhile and I can tell the screen is black and then I can hear sound coming from the source. Before this happenend it seemed to have a hard time turning on any way, like with a delay and such. Does this fall in line with this Class action? Does this mean I can get it fixed or replaced(exchanged/upgrade to 2012/2013 )?

AODfan - Post with settlement link. Start there. Your description does sound like it fits the conditions of the settlement.

wasnt me then.The board I got (BP41-00309A Analog Video Board ) was for $47, but like I said,broken caps.I then won another auction for $100 for a used BP94-02303A but received a BP94-02303C. You would think no biggy,just a later model.Nope.The -C used a scuzzi connector instead of a DVI.and the cable that plugged into the LED board was a 10 conductor instead of12.Talk about bad luck.I got my money back from both ebay auctions at least.I called samsung again today,hoping I get offered that exchange program.They created a service ticket and was going to contact a local repair guy.Fingers crossed they cant get the boards.

Good Luck. I am hoping you get the same "we can't fix this thing" message.

I was trying to buy the BP94-02303C. I did talk to Samsung this morning and confirmed that I am waiting to hear from them. Message on Friday was just the normal course of processing, not any kind of an answer on the upcharge.

Samsung will do the power board/capacitor fix for mine. Very nice.

Thanks Dengland! I took your advice and I picked up that board for $32.50 shipped. Turns out the LED driver is indeed my problem. I appreciate your suggestion.

If anyone reading this forum happens to have a working LED driver for a HLT5087SA, I may be interested in buying it from you. I'm trying to keep the budget low on this one since I've sank more into it already than I originally intended. The LED driver is part number BP94-02321b. Thanks

@dengland,whats the latest with your set? Samsung originally assigned my service ticket to a local repair shop,and they did call to inform me they ordered replacement boards, but yesterday I received the same samsung exchange offer email that you got except they were charging 750.I double checked your messages and confitmed we both have the 61" and the replacement TV was a UN60ES6500FXZA.Weired that the cost would go up 150 within 1 week. I'll call samsung on Monday to get to the details.