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2007 Samsung LED Owner's Thread (HLT XX87/89S) - Page 88

post #2611 of 14529
Quote:
Originally Posted by donb1948 View Post

Shop mode is not relevant to the calibration "stability" issue that was brought up some pages ago.

The problem is that any calibration changes made via the service menu are unstable. Essentially, if you calibrate the display via the service menu parameters, turn the TV off, then turn the set on, the display will be out of calibration. We have not gotten any specifics as to the cause of the problem nor whether a solution is near. Yes, we are waiting... FWIW.

The problem is not limited to the set having to be turned off.

Eliab's post:
http://www.avsforum.com/avs-vb/showt...&#post10444546

David's clarification
http://www.avsforum.com/avs-vb/showt...&#post10444695
post #2612 of 14529
Quote:
Originally Posted by PapaBliss View Post

The problem is not limited to the set having to be turned off.

Yep... forgot about that part.
post #2613 of 14529
For those with popping / cracking noises, I have last years HL-S5087W and it also cracks maybe once or twice per hour while turned on. I'm not sure because I think I tune it out. After turning the TV off, it will crack once about an hour later, and then sometimes 30 minutes after that. I can't comment on if the pops are more or less frequent then with the new LED models as I don't have one myself.
post #2614 of 14529
Quote:
Originally Posted by PTB2UTAustin View Post

Thanks! Yeah, I love it here. I'm graduating soon and wil most likely have to move to find gainful employment, and more than likely north of the Mason-Dixon (hard to find engineering professor positions in Texas when you're from Texas) which means.... no good tex-mex.

No to get too OT We have pretty good Mexican food out here in SoCA!
Good luck in your search! You'll have your HDTV to console you!
post #2615 of 14529
Quote:
Originally Posted by jmaxwell3333 View Post

Weeks ago while researching which set to buy, i found posts on extended warranties, unable to find the specific thread through search. Are there any specific questions I should ask when buying extended warranty? Can anyone help with a good (reasonable price) extended warranty, will have my 5687 delivered Thursday.

I've had ALOT of experience with the BB EW, to not drag this too far OT. PM me if you'd like my 2c.
post #2616 of 14529
Quote:
Originally Posted by Tim Hess View Post

I can't shake the green push, I've tried everything - it's going to have to be a service menu function.

You even adjusted Green under My Color Control?
post #2617 of 14529
Quote:
Originally Posted by rwgamer View Post

For those with popping / cracking noises, I have last years HL-S5087W and it also cracks maybe once or twice per hour while turned on. I'm not sure because I think I tune it out. After turning the TV off, it will crack once about an hour later, and then sometimes 30 minutes after that. I can't comment on if the pops are more or less frequent then with the new LED models as I don't have one myself.


So it's definitely normal? Can't seem to get a straight answer on this. It annoys the hell out of me, I was thinking of exchanging sets. My CRT made no noise when it was on.
post #2618 of 14529
Quote:
Originally Posted by Chuckl View Post

So it's definitely normal? Can't seem to get a straight answer on this. It annoys the hell out of me, I was thinking of exchanging sets. My CRT made no noise when it was on.

All my TVs pop or creak every so often. It's not annoying to me, it just is a surprise when it's a loud one! I think it's just the plasticization of everything we have now. I'm old enough to remember our 21" color Zenith, growing up, it was in a full wood cabinet. No creaking at all, but termites!!!
post #2619 of 14529
Quote:
Originally Posted by prijo View Post

Well, you can't see the lines themselves, but the lines are darker than the pixels in that section are supposed to be (if you look close and know what to look for) causing a dark smudge in that section where the lines are worst.

Anyway, we'll see what the authorized repair guy says, i'll show him the pictures when he calls. The category on the Samsung site seemed perfect "Circular Stripes/Rainbow Marks" seems the perfect description of this anomaly. As soon as i picked it, the site said "we have opened a ticket and are sending someone out".

We'll see, I'll be the guinee (however you spell that ). I figure, the repair guy will want to be paid, so if it is something he can fix, he'll fix it, if not, he'll tell me "that's normal".

The service guys have these pictures. I have spoken to them and they have no clue what is causing these lines (implying that it may in fact not be normal). They have forwarded the pictures to Samsung tech support (as have I) and are awaiting the fix action.

I'll let you know, in case your are interested, snuffy101, you can disregard
post #2620 of 14529
Quote:
Originally Posted by prijo View Post

The service guys have these pictures. I have spoken to them and they have no clue what is causing these lines (implying that it may in fact not be normal).

prijo,

Could you please modify one of your pictures showing what your concern is? Perhaps you can circle a spot on the picture where the problem is evident.

The only thing of interest that I see in these pictures are the fresnel lens rings and there certainly is nothing wrong with your set displaying those ( they are necessary for the lens to function).

-phil
post #2621 of 14529
Quote:
Originally Posted by PhilB View Post

prijo,

Could you please modify one of your pictures showing what your concern is? Perhaps you can circle a spot on the picture where the problem is evident.

The only thing of interest that I see in these pictures are the fresnel lens rings and there certainly is nothing wrong with your set displaying those ( they are necessary for the lens to function).

-phil

That is exactly what the "problem" is. It shows up in only 1 spot, all the way across the bottom of the screen, and doesn't fit the pattern of fresnel interference with lines on the displayed image (that was a completely white screen) and in fact does not change with any other image. They are permanent lines that never change, no matter what is displayed.

lots of people have said these are normal, if they are that normal, fine. I want samsung to tell me that.

Why do they show up in that configuration all the way across the screen, about 2 inches high, about 6 inches from the bottom. The Fresnel lens covers the entire screen, not just that little section, and yet, these lines do not appear anywhere else and are not affected by any image, they are permanent.

If it is a defect, i want it fixed. If it is a design flaw, I can live with it. If it is an artifact of Fresnel and have to live with it, I can. But I do NOT want to accept something because lots of people say it is normal. I believe the Moire effect and fresnel patterns on all the examples I have seen do not fit the pattern of what I'm seeing, so I'm investigating. If it benefits some of you, then posting here was worth my while
post #2622 of 14529
Quote:
Originally Posted by prijo View Post

That is exactly what the "problem" is. It shows up in only 1 spot, all the way across the bottom of the screen, and doesn't fit the pattern of fresnel interference with lines on the displayed image (that was a completely white screen) and in fact does not change with any other image. They are permanent lines that never change, no matter what is displayed.

lots of people have said these are normal, if they are that normal, fine. I want samsung to tell me that.

Why do they show up in that configuration all the way across the screen, about 2 inches high, about 6 inches from the bottom. The Fresnel lens covers the entire screen, not just that little section, and yet, these lines do not appear anywhere else and are not affected by any image, they are permanent.

If it is a defect, i want it fixed. If it is a design flaw, I can live with it. If it is an artifact of Fresnel and have to live with it, I can. But I do NOT want to accept something because lots of people say it is normal. I believe the Moire effect and fresnel patterns on all the examples I have seen do not fit the pattern of what I'm seeing, so I'm investigating. If it benefits some of you, then posting here was worth my while

Kind of looks like the jolly green giant picked your tv up and left a finger print.

IF its in only that part of the screen then the screen may have been bent or flexed which in turn may have damaged the plastic/fresnal lens.

When the tech came in to fix the smudges on mine he stated most likely he would have to replace the lens but would attempt to clean it. In doing so He lifted the bottom edge of the scren so he could clean underneath it and you could see the screen buckle in doing so. Afterward i had a white-ish distortion vertically that I swear was not there before. I also think it may be somewhat similar to what you are seeing although I am not home to confirm it. I haven't investigated it since the screen is being replaced for the smuge problem.

I would speculate your screen got buckled or somehow pushed in during shipping or possibly while it was being assembled act the factory. I would put in a service ticket to have the samsung tech replace the screen. If you have a store nearby that has any of the LED or HL-t models in stock you may want to go check them out to see if what you see is normal or not.

I know i had the buzzing noise which the tech said was normal. I went to the store to see if the displays did the same thing and they did not so I email the tech requesting it be investigated and fixed. IF I have to drag him to BB with me I will.
post #2623 of 14529
Quote:
Originally Posted by slaizer2000 View Post

Kind of looks like the jolly green giant picked your tv up and left a finger print.

IF its in only that part of the screen then the screen may have been bent or flexed which in turn may have damaged the plastic/fresnal lens.

When the tech came in to fix the smudges on mine he stated most likely he would have to replace the lens but would attempt to clean it. In doing so He lifted the bottom edge of the scren so he could clean underneath it and you could see the screen buckle in doing so. Afterward i had a white-ish distortion vertically that I swear was not there before. I also think it may be somewhat similar to what you are seeing although I am not home to confirm it. I haven't investigated it since the screen is being replaced for the smuge problem.

I would speculate your screen got buckled or somehow pushed in during shipping or possibly while it was being assembled act the factory. I would put in a service ticket to have the samsung tech replace the screen. If you have a store nearby that has any of the LED or HL-t models in stock you may want to go check them out to see if what you see is normal or not.

I know i had the buzzing noise which the tech said was normal. I went to the store to see if the displays did the same thing and they did not so I email the tech requesting it be investigated and fixed. IF I have to drag him to BB with me I will.

LOL, Finally someone who doesn't think I'm NUTS

I thought it might be on the screen itself, so I gently put pressure on the screen so as to bow it slighty in the section where those lines are, and the image doesn't change, which makes me think it is back at the optics.

To me, it appears that two layers of film are pinched together causing the light to refract in expanding patterns from the pressure points. I have done this in other experiments ages ago, when you have thin layers of film (mylar) and mess around, you can get patterns exactly like this from refracted light.

Anyway, tech has never seen this, so...
post #2624 of 14529
Quote:
Originally Posted by slaizer2000 View Post

Kind of looks like the jolly green giant picked your tv up and left a finger print.

Just for the sake of preventing confusion, could we use a different giant for this example? "Green" anything will set off different alarms...
post #2625 of 14529
lol did for me too haha. Green blob?? green push?? SAY WHATTTT lol
post #2626 of 14529
Just pulled the trigger on a HLT-5089s , should be here next week, I'll give impressions and photos when it's received.
post #2627 of 14529
I received my HL-T5687s yesterday. Took it out and played a little PS2, plugged in my wife's laptop through VGA and plugged in my old DVD player via Composite. It was all pretty dang impressive. I'm sure I'd get much better quality using better connections. But I was still quite impressed with what I was using. Maybe it was just the sheer size of it. I'll have more impressions later as I get to play with it more.
post #2628 of 14529
I too pulled the trigger. Got a 6187 from local BB (still can't bring myself to buy big ticket items from the net) They didn't have the 69, nor does anyplace else locally or else I'd have gone for that. Got a good price anyway, was able to get the HLT for less than the advertised price of the HLS of the same size. Also picked up the 4-yr extended warranty.

I have seen where someone requested a beginner setup guide for the first post, Movie Mode, Warm 1, DNIE off, etc. It isn't there yet, but if anyone can point me to a posting with those settings or reply to this with them it would be greatly appreciated.

Thanks to all you posters for helping me make my decision on this one!
post #2629 of 14529
GeoXP, you can find the beginners setup at the bottom of any one of Htwaits postings
post #2630 of 14529
Some have noted calibration adjustments not "sticking" when cycling these sets off then on. I calibrated one today and had no such problems. In fact, I cycled the set off and on many times just to make sure. Grayscale was high (bluish) even in Warm 2 (Movie) as delivered and even more blue in dark scenes. Set calibrated beautifully though these sets do not have the exceptional color correction capability of the bulb driven sets. Nevertheless, Movie mode isn't bad.

Those that anticipate playing with primary colors (there are no more secondary adjustments) using a color analyzer should reconsider. These sets completely fool the typical tri-stimulus devices. One of my devices that's typically in the ball park differed by 0.100 (x) from my LightSpex spectroradiometer when measuring red. An error of even 0.010 would normally be pretty huge. Service menu primary and secondary color tweaks for Movie mode are now missing entirely anyway. A quick experiment with a big change in green color coordinates made no change at all when Movie mode was selected and green measured. Time for a consult with a friend at Samsung about all this. There are several opportunities for large errors in calibrating even just the grayscale of these sets. Accuracy of equipment is only one of them.

Having just turned in a lengthy review on last year's HLS set for UltimateAVMag.com, calibrating this new LED model was a very interesting experience. I expected poor contrast and color accuracy. While I sense that blacks weren't quite as dark (hard to be sure without my light meter and viewing in a lighted room), they definitely weren't too bad. Color accuracy was different from the HLS sets but still in the ball park (Movie). Overall, I was surprised and even impressed. Precalibration, the bluish grayscale hurt overall color rendition, particularly in darker scenes.

Samsung made a number of very welcome menu changes too, most of which I'd recommended in the review. Somebody there is listening, but if course it wasn't to me--the sets were designed long before I wrote any suggestions. I just didn't know they'd already changed things when I did the writing.
post #2631 of 14529
Quote:
Originally Posted by Kagaden View Post

The issue I'm seeing is a reflection inside the set, caused by a high contrast image. I've also seen this in normal HDTV in some scenes and on every input. Adjusting contrast/brightness/etc do nothing to lessen the effect, it's caused by light being indirectly focused/reflected inside the set... and I'm pretty sure it's by design, it's just hard to see.

If you have a PC or PS2 hooked up to your 6187 you can easily see it.

PC Test

]
(Directions: Set it as your wallpaper. Or you can create your own black background in paint and create a white square at the top of the screen and move it around to see the effect more vividly.)

PS2 Test
Or if you have a PS2, take a look at the black under the "PLAYSTATION 2" logo screen when it boots a game.

Result:


(Look at the blueish discoloration under the windows logo. This actually looks more like a rainbow and is symmetrical on both sides of the screen)

Thanks for documenting this. If I had a better camera, I would offer some pictures of my reflections as these internal reflections are much more apparent than the picture above shows.

I guess most do not notice this, though I do not see how that is possible when it basically occurs every time a lighter image is displayed above a darkened screen (Movie Credits, DVE Dessert Scene, Intro to Forza 2, etc.). I guess I could think of them as lens flares for free, lol!


Anyway, I can't post a link, but if you google search "DLP Internal Reflection Fix," you'll see an archived thread here (twenty-five pages, no solutions) from four years ago dealing with the internal reflections of the Samsung HLN437s. I hope that at the very least engineers have isolated the cause of these reflections after four or more years.

Also, I'm not trying to scare anyone away. This set is staying with me!
post #2632 of 14529
Quote:
Originally Posted by Randy Tomlinson View Post

Some have noted calibration adjustments not "sticking" when cycling these sets off then on. I calibrated one today and had no such problems.

Thanks for the first reported calibration of a HL-T set. I've added it to the owner's list that is linked at the bottom of my post.

If you can post which group ("87" or"89") that your sample was in, that will help me keep track.

There may be a calibration drift (image changes but SM values don't) that's not related to power on/off, or maybe it's a new kind of defective electronics.

Quote:
Originally Posted by PapaBliss View Post

The problem is not limited to the set having to be turned off.

Eliab's post:
http://www.avsforum.com/avs-vb/showt...&#post10444546

David's clarification
http://www.avsforum.com/avs-vb/showt...&#post10444695
post #2633 of 14529
I'm looking to purchase this model ( I can get it for about 2600 dollars Canadian) Has anybody tried this with

1 - PS3 though HDMI
2 - Wii through Component
3 - 360 through VGA / Component
4 - HD DVD

And what happens after the LED runs out after 20k hours? The TV is done, replaceable. I'm sure when that comes I will most likely purchase a new TV but I would like to know in advance if possible.
post #2634 of 14529
I have about 45 days before I get an HDTV. I really thought this was going to be the one (HLT-5689s). Does Samsung know what Quality Control is? I may have to look at SXRD or see how Mitsubishi does with their Lazer DLP. It seems these sets need much faster processors for the video to alleviate the lipsync problem.
post #2635 of 14529
Quote:
Originally Posted by Jake Patterson View Post

Thanks for documenting this. If I had a better camera, I would offer some pictures of my reflections as these internal reflections are much more apparent than the picture above shows.

I guess most do not notice this, though I do not see how that is possible when it basically occurs every time a lighter image is displayed above a darkened screen (Movie Credits, DVE Dessert Scene, Intro to Forza 2, etc.). I guess I could think of them as lens flares for free, lol!


Anyway, I can't post a link, but if you google search "DLP Internal Reflection Fix," you'll see an archived thread here (twenty-five pages, no solutions) from four years ago dealing with the internal reflections of the Samsung HLN437s. I hope that at the very least engineers have isolated the cause of these reflections after four or more years.

Also, I'm not trying to scare anyone away. This set is staying with me!


I actually dont see them in the Forza 2 intro?? where is it exactly???

btw, I was buying Matrix HD DVD yesterday and stopped by the HLT5687 and the HLS5687W and they were playing batmin begins on HDDVD, the HLT off the bat had better blacks to my eyes. But i dont know if it was calibrated at all or if the HLT was, but im assuming there both OTB settings!

Pretty cool stuff.
post #2636 of 14529
I took delivery on an hlt5087s yesterday and it is as good as everyone has been saying. The factory defaults given excellent results. Today I began experimenting with all the controls to see if I could improve on anything. There are so many that it will take a while to find out.

I'm getting basic cable from my supplier and was surprised to find that most of my standard channels are also sending alternative versions. For example on my old analog tv I got channel 6. On this unit I am getting channels 6, 6-1,6-2,6-3, 6-4. Regular 6 appears to be standard 480 expanded to fill the 16:9 screen but 6-1 is an HDTV signal of the same content. I should have mentioned that I am getting analog cable not digital. 6-3 and 6-4 each present the same content but in other resolutions. The bigger surprise was my local PBS channel. It is sending about 7 variations and most of these are alternate content. I had no idea this set would be expanding the number of channels I can view. Is it possible that these extras are coming from the On-Air signal?

I do not have an antenna connected.

I have a question about input.

While I have upgraded the tv I still have all my older AV equipment. The surround sound is a Yamaha unit that provides composite, S-video, and component out. It also has coax and optical audio ins but no passthrough as far as I can tell.

My DVD and VHS unit send their audio and video into the amp which then sends it to the tv. Would it be better to connect the DVD and VHS video outs directly to the TV? Would this do anything for the resolution of the VHS material?

I'm rather new at this so I'm also not sure if component video is higher or lesser quality than S video.

A while back in the thread someone asked about rainbows. I saw one today. It was in an ad where a woman was dancing around wearing a checkered halter top. When she was moving fast the checkers displayed a very brief rainbow. When she slowed down it disappeared. (The rainbow that is - not her top).

Finally - this note... I had wanted to buy my set from a bricks and mortar store. After waiting for several months my local Best Buy finally started carrying the 56 and 61 inch versions. The manager had no idea a 50 inch version was available. In a communications with Samsung I was told that all three models were first released to on-line stores. Next the 56 and 61 inch models were released to bricks and mortar stores at the beginning of April. The 50 inch version will be released to bricks and mortar stores at the beginning of June. So I bought mine from an on-line dearer and had a terrible experience getting the unit shipped. But that's another story for another posting.

First impression is that this set exceeds my expectations. I'll post more as I explore it's inner workings.
post #2637 of 14529
I'm putting this in the HLTxx87S topic since I learned this due to my adventures trying to buy one of these sets.

On the samsung web site they have a store finder where you type in your zip code and it's supposed to tell you the names of the closest samsung dealers. I put in my zip (I live near Philadelphia) and it could not find a single dealer in a 120 mile radius!

They have a customer feedback system featuring dropdown menus for the products. The HLT series is not listed but you MUST choose a model from the list in order to send the message. I just picked one then added the correct model number in my written response.

When Samsung responded to my question their e-mail contained a warning not to try to respond to it but then it had a customer service questionaire included in it. The trick was that this was only an image. There was no way to actually respond to the question which was whether their response was helpful or not!

I took delivery of the HLT5087S yesterday. Today I went to the Samsung site to register. Why was I not surprised to find that their registration page is filled with fill in text boxes that do not allow the cursor to be placed in any of them. Further there was not submit button on the form. The only response was to quit the form. BUT they did provide a feedback button. At least Samsung is consistent. The feedback form didn't have any way to send it either!

So at this point I have an excellent unregistered HDTV but have yet to find a way to make direct contact with the company that made it.

Anyone else have similar experiences?
post #2638 of 14529
Fiddling around some more with the VGA range settings on the 360. I definitely think Standard is the way to go. In order to get the tests on DVE right, I had to bump the brightness way up and the contrast way down with Expanded, and when I put in The Matrix tonight I noticed a lot of detail lost in the dark sections from bumping the brightness. So I switched back to Standard and re-dialed the settings using the pluge and gray ramp patterns and the video looks much more lifelike.

So I think that whatever is output with Standard on the 360 (video level signals rather than pc level) is the right thing for this TV. Much better shadow detail and the black is blacker via being able to set the brightness lower.
post #2639 of 14529
Quote:
Originally Posted by drrichardh View Post

Today I went to the Samsung site to register. Why was I not surprised to find that their registration page is filled with fill in text boxes that do not allow the cursor to be placed in any of them. Further there was not submit button on the form. The only response was to quit the form. BUT they did provide a feedback button. At least Samsung is consistent. The feedback form didn't have any way to send it either!

Try using IE to load the registration page, because it does not appear to work in Firefox (for me anyways). Loading it in IE appeared to fix it.
post #2640 of 14529
Quote:
Originally Posted by blazeblaze View Post

Try using IE to load the registration page, because it does not appear to work in Firefox (for me anyways). Loading it in IE appeared to fix it.

That always happens if a web site uses IE's proprietary features. It's the only reason I ever use IE.
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