Originally Posted by cannondale0815
I really appreciate you taking the time to try this out and also report about it. What scares me is the fact that you have discovered that your lens cap is already black, yet it still causes reflections. Either that means that the new black lens cap that has been described here won't fix the problem, or it means that the new part is painted with a dull, non-reflective paint.
In other words, perhaps there never has been a silver lens cap, it was always black, but just different blacks (reflective vs. non-reflective).
Has anyone had a chance to get their tech to replace the lens cap with the new one by now, and what were the results?
The tech came out last night and I watched him repair the set. The problem is as reported. The Lens Cap is reflective (mine was a dark copper color and I don't believe it would matter what the color was). It was definitely glossy. The new lens cap was black with obvious matte finish.
Took him 15 minutes to replace it and no more halo.
If you are out of warranty, and at all mechanically inclined, you could probably take the cap out, spray it flat black (possibly with heat resistant paint like for a grill) and put it back in to fix the problem. I don't know how hot the cap gets so I wouldn't trust tape or anything like that. There were only like 15 screws, a couple wires (color coded) and the LED engine slid out, then it was like 8 screws (4 for the lens dome holder, and 4 smaller screws for the lens cap itself) to get the lens cap out.
Extremely happy with the response time and the service.
I could not be happier with this television (or as the technician said - television is an old term - it's called a monitor now).