Check out this story

- My mum has had her Philips hdd/dvd recorder since Mar, and only now did I discover that she had no idea that her shows were recorded internally to a "hdd", rather than the dvd-r that she thought she had to put into the tray to prepare for an upcoming show.

I tried to explain it as layman as I could, and there still wasn't an "Ah-ha" moment. So I dared her to try it next time with no disc in the tray, and it will still work.

She believes me, but I still don't think she genuinely understands how that is possible.
It's hard to break out of the "vcr mindset", I guess.
So I went ahead and showed her a situation where the dvd-r actually becomes useful. I demonstrated a hi-speed dub from something she already had on the hdd. Somehow, I think that just made an already confusing situation all the more confusing.
So I told her not to worry about keeping a disc in the machine all of the time, and left it at that. When she has something she wants to keep for good, then bug me about how to record a dvd.

...and on top of all that, I come to find out that they went ahead and bought some Memorex dvd-rw's from the local store, because they thought they needed them for the machine. [need a banging forehead on desk smiley right here] I swear, being their IT support for an hdd/dvd recorder seems even more challenging than being support for their home computer.
...and on that same evening, I had to explain to dad that getting one of those hd converters would not be any help for them for the 2009 switchover, since there is no ota transmission in the area in the first place. The only way to get broadcasts in that area is cable, and that is what they already have.
I truly fear for them, sometimes.
