I gather from some of the earlier posts that some have questioned the price of your releases. I agree with everything you said in your pricing defence for your physical media. Your DVDs are beautifully recorded, have multiple versions of your tracks and are (IMHO) excellent value.
I have quite a few of them.
And then there is iTrax.
A few minutes ago I downloaded the DTS Stage version of your new Mozart quintets recording. I chose the DTS recording (and would like to get some more) because I now have all my music stored on a Mac Mini to be played via iTunes, and iTunes has the ability to play DTS CD files directly.
The download cost $18.99. This is more than most, but less than a physical DVD. However, it seems that for my $18.99, all I get is the DTS Stage track. Should I wish to try the different mixes you supply on your DVDs, I'll have to pay for each one.
So the download (which should be cheaper) would end up costing about six times as much as the physical media.
And then there is the download process.
Paypal would be best, but I can handle entering my credit card details.
But unless I am really stupid, it seems your site has no download manager. I have had to download each track individually with no indication where they are being stored, or what I have already downloaded.
I'm still not sure if I have them all.
Then I am supposed to download the cover art separately as well?
I'm using Firefox and a Mac, so this is hardly an oddball combo.
I'll probably buy more downloads, but only because it is such a hassle extracting the DTS track from the DVDs I have bought of yours to load onto the server. But if you are serious about HD downloads, you need to make the $18.99 cover all versions of the album, and have a one click download button.
A while later I still have no idea whether I have downloaded all the tracks, or if they are the right ones. There are no tags, the sizes are incorrect and so are the names. I guess I'll have to listen and then tag them manually. Fortunately I know the quintets well enough to be able to do this, but for the price the experience really sucks.