Originally Posted by ftbinc
It is very clear to me by reading this forum that IT WILL BE VERY HARD TO ACQUIRE THE NECESSARY SOFTWARE TO MAKE THE REMOTE WORK. I WILL NEVER PURCHASE ANOTHER PRODUCT FROM THIS COMPANY - EVER. AND WILL TELL EVERYONE I KNOW THE SAME. HARDWARE W/O SOFTWARE IS USELESS.
You are supposed to buy their products from a dealer, not the company. Pretty simple really. If you don't do that then make sure you have the software lined up prior to buying the hardware.
You might want to contact support from your computer manufacturer. It appears that your caps lock key is broken.