Originally Posted by Mark Lem
Is this for sure, a 20 can be upgraded to a 50? Do you have to send directly to Anthem yourself or can you take your 20 to a local dealer and have them send it in and get it back?
No it is not for sure. But if it does happen, you will have to send it to the Anthem factory.
Anthem and Anthem dealers have been saying that such upgrades will be available for over a year now, and it hasn't happened yet. It's not clear why, but the assumption is that they are so backed up building new AVM-50's that they just don't have the capacity to do upgrades as well.
However, they HAVE been upgrading Anthem Statement D1 products to D1-HD (i.e., to a D2 except with a different label) since the beginning of the year. So odds are AVM-20 or AVM-30 to AVM-50 upgrades will, eventually, start being offered as well.